operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Confidential
operations including resource planning, delivery timelines, and quality assurance Implement best practices in agile development, DevOps, and technical documentation Monitor key engineering metrics and drive continuous improvement Support hiring, onboarding, and professional development of engineering talent Requirements Proven experience in a senior operations or engineering leadership role within a B2B SaaS environment Strong understanding of SaaS business models, metrics, and More ❯
Sunderland, Tyne and Wear, England, United Kingdom
Nigel Wright Group
and infrastructure as code. Collaboration with internal teams and documentation of configurations and processes. Cloud cost optimisation while maintaining performance standards. Continuous improvement through technology evaluation and personal development. Onboarding and integration of new partner firms, including IT due diligence and remediation planning. Provision of quality 3rd line technical support and escalation handling. Accurate issue tracking and resolution documentation. Time More ❯
hardware and software sourcing and renewals Overseeing employee IT support and acting as the primary liaison with external providers, coordinating activities, monitoring SLAs and contract performance, and managing IT onboarding/offboarding to ensure secure access and device deployment Ensuring systems security and compliance with company policies, contracts, and renewals, while maintaining documentation of systems access, architecture, policies, and procedures More ❯
award-winning network. Key Responsibilities: Handle telephone calls, emails, and front-desk enquiries professionally and efficiently Schedule appointments and assist in managing the office diary Own and execute client onboarding and offboarding processes, ensuring timely completion of all steps, including documentation, system setup or closure, AML checks, and internal communications Enter and maintain accurate, high-integrity data across client and More ❯
insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst - BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. The Customer Services and Contact Centers Topic Area is an expert network of knowledge team members and experienced consultants More ❯
multiple clients at any one time Excellent knowledge of Excel Strong communication skills, with the ability to manage time effectively Problem solving skills with focus on quality and the onboarding customer service delivery. Excellent communication skills, with the ability to communicate proficiently both written and verbal Able to adapt and succeed in a fast paced, changing environment. The ability to More ❯
products/services, and managing overall coordination of the account team. Strategic Planning : Develop and execute customer-aligned and mutually agreed strategies, working closely with internal teams (Sales, Product, Onboarding, Solution Architects, Professional Services, Support) to meet client needs and foster growth. Retention and Growth : Identify and drive opportunities for account expansion, renewals, and upselling, ensuring a high level of More ❯
Marketing. As a member of the Customer Delivery & Operations team your key responsibilities would be: Customer Relationship Management Serve as the primary post-sale contact for customers, ensuring smooth onboarding, training, and integration of software solutions Develop and maintain strong, long-term relationships with key stakeholders within customer organisations Act as a trusted advisor in the management of customer relationships More ❯
meetings, etc. Travel: Occasional travel within Europe to be expected. Essential job duties: On-Board new 3Shape customers Collaborate with Customer Support team on completion of initial 100-day onboarding program Educate customer as to training, support and other resources available to them Establish recuring connection points with end user Build and maintain strong customer relationships Proactive service calls to More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Posted: May 6, 2025 (Updated about More ❯
signage, and collaboration tools. Provide hands-on support and troubleshooting for AV systems, ensuring minimal downtime and high availability. Contribute to the development of user guides, training materials, and onboarding sessions to promote confident use of the space and its technologies. Monitor system performance and user feedback to drive continuous improvement and innovation. Support project planning, procurement, and vendor coordination More ❯
tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯
tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯
tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯
tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯
london (city of london), south east england, united kingdom
The Independent
tools to help teams self-serve and monitor KPIs. Work with the E-Commerce Analytics Manager to investigate trends, identify growth opportunities and communicate findings to stakeholders. Assist with onboarding new affiliate partners by ensuring tracking and reporting requirements are met. Collaborate with editorial, audience and commercial stakeholders to help them understand what’s driving success and where improvements can More ❯
across systems. Governance & Standards Establish architectural standards, best practices, and governance models. Ensure compliance with security, privacy (e.g., GDPR), and industry regulations across environments. Define guidelines for vendor selection, onboarding, and decommissioning of software. Technology Evaluation & Selection Evaluate new SaaS offerings and traditional platforms for strategic fit. Lead build vs. buy assessments. Ensure vendor solutions meet security, integration, and performance More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. More ❯
and system security briefings to new staff and users of key systems. Work collaboratively with teams across the hospice to understand data requirements and support decision-making. Support the onboarding process for new starters by facilitating SystmOne access and related guidance. Engage in relevant training, mentoring sessions, and professional development opportunities. Conduct audits and surveys related to data management and More ❯
incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary team, managing competing priorities and fostering a culture More ❯
incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary team, managing competing priorities and fostering a culture More ❯
incident, problem, and change management. Lead the resolution of major incidents and conduct root cause analyses. Use ticket management tools like ServiceNow or Jira to manage workflows. Oversee the onboarding of new services and create essential documentation such as runbooks, disaster recovery plans, and security plans. Lead and mentor a multi-disciplinary team, managing competing priorities and fostering a culture More ❯