Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix Incident and problem management – taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers Provide solutions/workarounds to … the team are analysed for urgency and impact and then prioritized and allocated accordingly and in line with agreed service levels Responsible for direct management of a team of engineers including; identification of skills gaps, creation of skills matrices, development and implementation of training programme at both individual and … team level, tangible reporting to show a service improvement link between programme and individual performance Responsible for performancemanagement of a team, regular score check-ins, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performanceMore ❯
Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level of first-time fix Incident and problem management – taking over from 1st line engineers where escalation is required Provide exceptional service support to internal and external customers Provide solutions/workarounds to … the team are analysed for urgency and impact and then prioritized and allocated accordingly and in line with agreed service levels Responsible for direct management of a team of engineers including; identification of skills gaps, creation of skills matrices, development and implementation of training programme at both individual and … team level, tangible reporting to show a service improvement link between programme and individual performance Responsible for performancemanagement of a team, regular score check-ins, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performanceMore ❯
currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software. Headquartered in Malvern, PA, CPI is supported by: >2,500 global associates, 7 manufacturing sites, 12 corporate offices and nationwide US field service organization. … and Commercial teams across the full range of activities aligned to the associate lifecycle, including (but not limited to): employee relations, recruitment, training, absence management, HR systems administration, recognition and wellbeing. Responsibilities Include: Providing professional HR advice and support to managers and associates on a wide range of employment … matters including employee relations cases, management of attendance, performancemanagement, diversity and inclusion, employment legislation, HR policies and employee engagement. Acting as a point of contact for the employees and managers in the business. Proactively supporting the delivery of HR Processes including performance appraisals and merit More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
BrightLocal Ltd
environment. If you are a proactive collaborator with a passion for driving results and delivering exceptional service, this role is for you! Customer Relationship Management Oversee and coordinate the communication with an assigned portfolio of SEO Services customers (agency & SMB); Coordinate daily with junior account managers (Philippines-based) to … notes on new customers to the SEO managers to enable them to efficiently create an SEO strategy and content plan for each customer. Customer Performance Reporting Coordinate daily with junior account managers to ensure that every customer receives their monthly performance report on time; Regularly review customer performance … customer questions or concerns to the SEO managers to enable them to understand and adapt their SEO strategies to better meet customer needs. Line Management & Leadership Line manage the UK-based Account Managers as the team grows. Take ownership of overall performancemanagement for the Local SEO More ❯
and advance your career - and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within Network Management, you are part of an agile team that works to enhance, design, and deliver the software components of the firm's state-of-the … product, application, or system, while gaining the skills and experience needed to grow within your role. Market Infrastructure Network Technology(MINT) is a Network Management (NM) platform. It is the source of record for NM data and supplies functionality to manage the lifecycle of relationships with Agent Banks and … and strategic systems of record to create its inventory of relationships. The functionality provided includes by MINT Engagement Governance and due diligence oversight Relationship management Controls, Regulatory, and Risk Management Document Storage Performancemanagement Job responsibilities Executes standard software solutions, design, development, and technical troubleshooting Writes More ❯
teams. Sales Alignment: Work closely with sales leadership and sellers to understand regional needs and tailor marketing initiatives to drive engagement and conversion. Event Management: Own the planning and execution of Unite, our major annual global event, as well as regional events, trade shows, and customer roundtables. Pipeline Generation … Acceleration: Design and execute targeted campaigns, webinars, executive roundtables, and customer engagement programs to move prospects through the funnel. Budget & PerformanceManagement: Oversee the field marketing budget, ensuring ROI-driven investments, and track campaign performance with clear metrics and reporting. Team Leadership: Manage and mentor a team … demand generation in a B2B technology or SaaS company. Event Execution Expertise: Demonstrated success in planning and managing large-scale events, including logistics, vendor management, and audience engagement strategies. Sales Alignment & Pipeline Focus: Strong track record of collaborating with sales teams to drive measurable business impact. People Leadership: Experience More ❯
continue to grow rapidly. You will manage a team across multiple functions and be a key player in streamlining workflows, driving automation, and optimising performance across the business. In this hybrid role, you will collaborate with the leadership team to develop long-term strategies, implement best practices, and foster … recruitment, and general business processes, driving alignment with StackOne's strategic goals. HR & People Operations : Oversee the HR function, including recruitment, onboarding, employee engagement, performancemanagement, compliance, and retention strategies. Finance & Resource Management : Manage financial operations, including budgeting, forecasting, and resource management, ensuring the company remains … smooth interdepartmental communication. Employee Experience & Engagement : Champion employee engagement initiatives, ensuring that we maintain a positive, inclusive, and high-performing work culture. Compliance & Risk Management : Ensure compliance across HR, finance, and operational functions, managing risks effectively and adapting to changes as the company scales. Data-Driven Decision Making : Leverage More ❯
techniques used in the Advanced Data Analytics Portfolio (DAP). You will collaborate with project managers, data scientists, counter fraud experts, stakeholders, and senior management across the NHSCFA and our wider stakeholders. The primary responsibilities will include developing, evaluating, maintaining, and managing data pipelines, processing, preparing data suitable for … frameworks, and platforms including SQL, Python, Spark, R etc. A strong track record of achievement in data engineering. Experience/understanding of data lifecycle management frameworks and project management methodology. Practical implementation of CI/CD in Azure DevOps. Experience in technologies relating to Data Science, for example …/SCD. Ability to troubleshoot and solve numerical and technical problems. Extensive experience within a complex and demanding environment. Experience of producing/delivering management reports and presentations on data ingestion approaches/frameworks, impact, and related risks - focused programmes and portfolio work. Management experience relevant to the More ❯
is someone who has successfully built and scaled platform architectures, led cross-functional teams, and has a proven ability to deliver mission-critical, high-performance systems in a fast-paced environment. Strategic Leadership: Define and implement the platform engineering strategy that aligns with the company's overall business objectives. … Ensure that the platform supports scalability, performance, reliability, and security as the company grows. Team Leadership & Development: Lead and mentor a highly skilled team of platform engineers, fostering a culture of innovation, accountability, and collaboration. Provide guidance, performancemanagement, and professional development opportunities. You will drive a … improvement of development and infrastructure standards, ensuring sustained technology value for the business. Platform Architecture: Oversee the design, architecture, and development of scalable, high-performance, and secure platforms, including cloud infrastructure, microservices, APIs, and data pipelines. Scalability & Reliability: Ensure the platform is highly available and scalable to meet the More ❯
to oversee the EMEA programmatic and display scope, with remit over full funnel Programmatic strategy, planning and activation. This account will include always on performance campaigns and branding for key initiatives, so experience working on clients across the funnel will be valuable. The Programmatic Manager will deliver on four … on new platforms, participating in alpha/beta tests, securing agency or category firsts. Account Growth & Maturity Grow and develop the account, consistently improving performance, increasing investment and diversifying platform/product adoption. Team Management Effectively manage client deliverables, developing techniques to appropriately prioritize and distribute workload and … Manager & Senior Executive in London & 4 specialists based in our PGD hub in India. Responsibilities About the work End-to-end account and campaign management for your clients which includes media planning, finance, campaign setup, optimisation, and reporting Own the day-to-day relationship with key stakeholders including planners More ❯
This is a fantastic opportunity for a Head of SAP Service Transition & Project Management to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions The Role at … a Glance: Head of SAP Service Transition & Project Management UK Remote/Occasional Visits to Office and Client Sites as Required £80,000 Plus Full Benefits Package Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who … and our customers to ensure long term support excellence and vision. The Opportunity: As the Head of Managed Services for Service Transition and Project Management, you will oversee several direct reports daily, including their performance management. This role involves leading a portfolio of SAP projects, planning, coordinating these More ❯
EC4A, Farringdon Without, Greater London, United Kingdom
RecruitmentRevolution.com
This is a fantastic opportunity for a Head of SAP Service Transition & Project Management to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** The Role at … a Glance: Head of SAP Service Transition & Project Management UK Remote/Occasional Visits to Office and Client Sites as Required £80,000 Plus Full Benefits Package Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who … and our customers to ensure long term support excellence and vision. The Opportunity: As the Head of Managed Services for Service Transition and Project Management, you will oversee several direct reports daily, including their performance management. This role involves leading a portfolio of SAP projects, planning, coordinating these More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom Hybrid / WFH Options
Pulsant ltd
to provide expert guidance and align People strategies with business goals. Drive initiatives that foster a strong and inclusive workplace culture. Lead organisational change management and transformation efforts. Offer insights on compensation, benefits, and performancemanagement strategies. Oversee workplace relations, ensuring compliance with relevant laws and company … policies. Support People Leaders in addressing complex people relations issues and performance challenges. Support leadership in fostering a high-performance work environment through providing training and coaching to People Leaders on people management skills and techniques. Collaborate with the Talent Acquisition team to attract and retain top … including C-Level). Excellent analytical, problem-solving, and decision-making skills. Experience managing organisational change and driving culture initiatives. Excellent communication and stakeholder management skills, with a collaborative and solutions-focused approach. IT or technology industry experience is desirable but not essential. Why Join Pulsant: Supportive work environment More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Recruitment Revolution
This is a fantastic opportunity for a Head of SAP Service Transition & Project Management to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. ** Candidates must be able to work in the UK without restrictions ** The Role at … a Glance: Head of SAP Service Transition & Project Management UK Remote/Occasional Visits to Office and Client Sites as Required £80,000 Plus Full Benefits Package Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who … and our customers to ensure long term support excellence and vision. The Opportunity: As the Head of Managed Services for Service Transition and Project Management, you will oversee several direct reports daily, including their performance management. This role involves leading a portfolio of SAP projects, planning, coordinating these More ❯
Sales/Growth and Marketing. Continuous Improvement: Identify opportunities for process improvement, innovation, and efficiency, and implement changes to enhance the consultancy's overall performance and competitiveness. Revenue Operations and PerformanceManagement Implement key performance indicators (KPIs) and metrics to measure and drive revenue growth. Ensure … building high-performing teams. Experience in consultative selling at a c-suite level Entrepreneurial mindset, self-starter Strong personal work ethic and good time management skills Excellent communication, interpersonal, and organisational skills Excitement for technology and its possibilities in enterprise Benefits: Private health insurance. Remote-first work environment. Optional More ❯
in the future too, if this is something you're keen on. Day to day you'll focus on: Team Leadership & Development Client & Stakeholder Management Process Improvement Compliance & Risk Management Collaboration Reporting & PerformanceManagement You'll be expected to travel to Bristol 1-2 times per More ❯
meets both external and internal client needs. The role supports all channels and the Marketing teams with the purpose of ensuring that activities - including performancemanagement, call quality, conversions, coaching interventions and fuel & revenue targets are achieved and standards are continuously met and improved. What you'll be … success and develop your capabilities. Key Responsibilities: Leadership & Team Development : Lead and mentor a diverse team of 15 account managers. Foster a collaborative, high-performance culture with a focus on achieving both team and individual targets. Ensure ongoing coaching and development to unlock the potential of your team members. … Strategic Customer Retention : Take ownership of the customer retention strategy for the Chargepass portfolio. Use data-driven insights to manage customer performance, reduce attrition, and enhance long-term relationships. Implement strategies for increasing account value through cross-sales. Performance Analytics : Monitor key performance indicators (KPIs), using Salesforce More ❯
proven background as a Senior Planning Lead, with the following skills and experience: Extensive experience in leading portfolio planning activities, including project planning, scheduling, performance, controls, resource management, and stakeholder management. Experience in Portfolio and Programme Management, particularly with large-scale defence or public sector enterprise-wide … transformations. Experience with Oracle/Enterprise Resource Planning (ERP) transformations and Oracle Enterprise PerformanceManagement (EPM). Experience in shared services and the functional transformation of HR, Finance, and Commercial areas. To apply, please submit your latest CV for review. More ❯
rare and exciting opportunity for someone with a strong operational background and leadership potential. Main duties of the job Lead day-to-day operational management to ensure seamless service delivery. Assume ownership of IT systems, digital processes, and data reporting (e.g., SystmOne, NHS Mail, Raidar). Manage HR functions … in Derby with a growing list of over 12,000 patients. We deliver a full range of NHS primary care services, including chronic disease management, minor surgery, sexual health, and advanced clinics. Rated GOOD by the CQC, we are known for our innovation, high QOF scores, and commitment to … term leadership development. Oversee all IT systems, digital tools, and data reporting to support operations and performance. Lead on HR functions including recruitment, induction, performancemanagement, and training. Maintain and improve Health & Safety standards and regulatory compliance. Coordinate patient communications, manage complaints and feedback professionally. Ensure CQC, Information More ❯
Essential skills for the Senior Engineering Manager: Proven experience as an Engineering Manager, ideally within a start up or scale up environment. Excellent people management and performancemanagement skills. Strong background in software engineering, specifically UI. Ability to work effectively in a fast-paced and evolving environment. More ❯
Essential skills for the Senior Engineering Manager: Proven experience as an Engineering Manager, ideally within a start up or scale up environment. Excellent people management and performancemanagement skills. Strong background in software engineering, specifically UI. Ability to work effectively in a fast-paced and evolving environment. More ❯
breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at . Job Function: Data Analytics & Computational Sciences Job Sub Function: Clinical Data Management Job Category: People Leader All Job Posting Locations: High Wycombe, Buckinghamshire, United Kingdom Job Description: Our expertise in Innovative Medicine is informed and inspired … in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Position: Director, Data Management and Central Monitoring Reporting to be located in Beerse, Belgium; High Wycombe, England; Raritan, NJ; Springhouse, PA; or Titusville, NJ. Purpose: The adoption of … risk-based methodologies and analytics is a key area of innovation and growth in Clinical Trial Data Management, Central Monitoring and Global Clinical Operations. Responsibilities: Accountable for the strategy, planning, and execution of departmental goals within assigned area and scope ensuring a strong focus on adherence to budget, quality More ❯
to leverage data analytics and technology, specifically Power BI and Microsoft data warehouse, to provide insightful financial reporting and drive informed business decisions. Responsibilities - Management Provide strategic financial analysis and recommendations to the senior leadership team. Oversee all aspects of the financial accounting cycle, including accounts payable, receivable, payroll … and general ledger. Oversee month-end closing procedures and ensure timely and accurate financial reporting. Analyse financial data and prepare detailed reports for management, including variance analysis, profitability statements, and cash flow forecasts. Develop and implement internal controls to safeguard financial assets and ensure compliance with accounting standards. Develop … recommend training opportunities for the financial team to stay current with best practices. Lead and mentor the finance team, fostering a culture of high performance and continuous improvement. Develop and implement performancemanagement processes. Attract, retain, and develop top talent. Qualifications ACA, ACCA, CIMA equivalent professional accounting More ❯
MI, reporting and dashboard delivery in Power BI, with a stable development infrastructure with the required controls and governance to provide accurate data delivery. Performancemanagement and development of direct reports through observing behaviors, giving feedback and coaching, ensuring robust objectives are set and are aligned to the … and consistent working model into a business with a structured and streamlined approach. Robust data control and governance experience. Strong internal and external stakeholder management skills. Extensive data modelling experience. Negotiating and influencing at senior level. Ability to lead tender and contract negotiations from start to finish. GDPR and … associated regulations. Third Party and supplier management. Technical Experience Strong knowledge of database design and management in a cloud environment, Azure or AWS with Microsoft Fabric solution. Knowledge of security and database maintenance including monitoring, troubleshooting, and resolving issues. Power BI - Expertise in analytical and data visualisation techniques and More ❯
This position requires working in Dubai, and relocation may be necessary based on organizational needs. The ideal candidate will excel in financial leadership, risk management, and fostering relationships with key stakeholders to position the company for long-term success. Key Responsibilities Financial Strategy and Planning Design and execute the … Financial Operations and Compliance Oversee accounting, budgeting, financial reporting, audits, and investment activities. Ensure compliance with financial regulations, laws, and best practices. Risk and PerformanceManagement Develop and implement risk management strategies to safeguard financial health. Establish performance metrics and monitoring systems to drive strategic decision … making. Capital Management and Fundraising Direct fundraising efforts and manage capital structures to support growth initiatives. Build and maintain strong relationships with investors, banks, and financial institutions. Executive Leadership Act as a trusted advisor to the leadership team and board of directors on financial matters. Contribute to shaping corporate More ❯