culture of quality and accountability throughout the plant, encouraging proactive quality management at all levels of the organisation. Customer and Stakeholder Interaction: • Address customer quality concerns and complaints, conducting rootcauseanalysis and implementing corrective actions as needed. • Ensure customer requirements are integrated into the manufacturing processes and final product checks. • Provide reports and updates on quality … or similar), bus manufacturing processes, welding standards, and safety regulations. Skills: Strong analytical and problem-solving skills. Excellent communication and leadership abilities. Proficient in quality control software and statistical analysis tools (e.g., Minitab, SPC). Ability to work cross-functionally with different departments. Familiarity with regulatory standards related to vehicle safety (e.g., FMVSS, ECE regulations). Competencies: Detail-oriented … teams, foster collaboration, and drive improvements. Proactive and adaptable in managing a dynamic manufacturing environment. Strong communication skills including written, verbal, and presentation generation. Strong working knowledge of Failure Analysis, RootCauseAnalysis and Corrective/Preventative Actions. Working knowledge of ISO 9001 and or ISO/TS 16949/IATF 16949 requirements, APQP, Quality Systems More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Commify Group
our organisation. This position goes beyond merely implementing best practices; it encompasses taking the helm during significant incidents across various platforms and regions, championing continuous improvement through in-depth RootCauseAnalysis (RCA) and swift resolution of actions. The Role: Drawing on your previous experience in implementing incident management processes, you'll be responsible for shaping and … incident management. You will engage at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving rootcause issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major incidents, leading to improvements in … to major incidents, ensuring swift resolutions and minimal operational downtime, combined with clear communication to stakeholders ranging from executives and senior managers to customers regarding progress, severity, and impact. RootCauseAnalysis (RCA): Conduct extensive RCAs for incidents to uncover underlying challenges, clearly communicate findings to relevant stakeholders, and ensure that all actions arising from RCAs are More ❯
Location: Worcester (3 days a week on site) Key Skills: BRD, BPM, Systems Implementation, Business Process Mapping Job Purpose: To deliver high-quality business analysis (BA) services by assessing and understanding existing business processes, systems, and requirements, and translating them into technology solutions to support organisational objectives. Key Responsibilities: Requirements Gathering: Collaborate with internal and external customers to document … user outcomes. Requirements and Process Mapping: Support the production of functional and non-functional requirements, business process mapping, modelling, and technology-related consultancy that requires analytical support. Business Process Analysis: Assist with capturing and modelling business processes, including rootcauseanalysis, to enhance operational efficiency and robustness. Testing and Transition Support: Assist technology testers and operational … required skills are available to meet service needs. Resources: Financial Responsibility: No budget responsibility Financial Influence: Provides recommendations to support technology decision-making Work Experience: Proven experience in business analysis within technology Systems implementation and optimisation experience Demonstrated ability to create business cases for change Experience in defining functional, non-functional, and CX/UX requirements, leading to technology More ❯
Follow change management process and develop ad-hoc PLC ladder code change • Familiarization with Siemens and/or Allen Bradley PLC processes and input/output modules. • Provide detailed analysis and testing of existing and new engineering solutions and components • Work with IT, FC Software and Operations Engineering to develop and update controls knowledge and training document for the … Facilities Engineering team. • Be responsible for incident follow-up, rootcauseanalysis and documentation. • Undertake industrial engineering design on existing material handling modules within European network • Provide technical documentation such as flow diagrams, conveyor and equipment layouts, installation details, schedules and budgets. • Support commissioning of new automation elements • Actively participate in local or EU network level control … projects and Initiatives • Provide value engineering/value analysis • Ensures adherence to all Health & Safety procedures. Be proactive in the raising of potential H&S issues and the development of personal safety awareness • Use AutoCAD to review, develop and maintain electrical schematic and conveyor layout drawings • Fully understand and ensure procedural adherence to industry operating standards such as QS More ❯
standard day-to-day business. The team therefore tries to become experts across various business areas and respond directly to external customers. The team also tries to identify common root causes that are leading to queries and endeavours to propose solutions that will ultimately prevent their repeat occurrence. About the Role The Solutions Hub Officer role sits within the … and improving customer confidence levels in the capability of ICE and therefore the incumbent will need to have a strong desire and drive to improve first touch resolution, identify rootcause issues and support the improvement of ICE service offerings. The ideal candidate will share the team’s dedication to embracing challenging requests, deriving satisfaction from their resolution … CSS and Service Desk teams. Act as a business partner to Customer Relationship Managers at meetings with customers, providing detailed updates on incidents and complex query investigations. Use a RootCauseAnalysis approach to ensure all incidents and their impacts are documented professionally, communicated appropriately and the reasons for these are understood and prevented going forwards. Methodically More ❯
London, England, United Kingdom Hybrid / WFH Options
RSA
performance of Azure Data Factory pipelines, Databricks workflows, and SQL databases to ensure seamless data processing. You will troubleshoot and resolve production incidents in Azure-based data pipelines, conducting rootcauseanalysis and implementing preventive measures. You will oversee and optimize the performance of Databricks notebooks and clusters to support efficient data transformations and analytics. You will … skills in writing, troubleshooting, and optimizing queries for performance. You will have experience with Azure Monitor, Log Analytics, and issue detection. You will have good problem-solving skills for rootcauseanalysis and implementing preventive solutions. You will have knowledge of compliance standards, role-based access control (RBAC), and secure Azure networking. What we offer you: At More ❯
with ServiceNow Experience with JIRA and Xray - Mandatory Creating and executing tests, logging results Understanding testing lifecycle Collaborating with development, business, and QA teams Understanding defect lifecycle Experience in rootcauseanalysis Good stakeholder management skills Familiarity with Agile and DevOps methodologies Strong interpersonal skills - Mandatory Seniority level Entry level Employment type Full-time Job function Quality More ❯
role to support the wider aviation teams, OEM’s, VARs and partners by working closely with subject matter experts and Engineers to follow up on corrective actions identified by rootcauseanalysis for resolution of known problems or key service impacting issues. You will also drive problem capture & linking to known issues from regular communications with internal … and external partners The day-to-day Collaborate with subject matter experts to proactively drive problem rootcauseanalysis outcomes to a permanent fix for continual service improvement Change manage partner, OEM & VAR issues/problems captured during investigations Work closely with Technical Service Engineers and platform teams to identify key issues identified through partner interaction, data More ❯
the fast-evolving and expanding Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple products and platforms, including engineering development support (rootcauseanalysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world … also involves driving smaller-scope development projects and building custom tools. Key job responsibilities • Diagnose and resolve production software issues across multiple products and services • Perform comprehensive troubleshooting and rootcauseanalysis for technical challenges • Provide timely and effective support through ticket management and customer communication • Coordinate support issue handoffs within the team • Develop and contribute to More ❯
controls over the quality of data to identify steps where the risk of data error is highest, documentation and reporting of identified control weaknesses. Record data quality issues, support rootcauseanalysis and development of remediation plans. Produce standard and custom reports for stakeholders and regulators based on the records in the data governance tool. What you … controls over the quality of data to identify steps where the risk of data error is highest, documentation and reporting of identified control weaknesses. Record data quality issues, support rootcauseanalysis and development of remediation plans. Produce standard and custom reports for stakeholders and regulators based on the records in the data governance tool. What you More ❯
unit, integration, etc.) and quality gates into the CI/CD pipelines, upholding company standards for software testing. Troubleshooting & Optimisation: Proactively troubleshoot and resolve infrastructure or deployment issues, performing rootcauseanalysis and implementing improvements to prevent recurrence and improve system reliability. Legacy Pipeline Migration: Lead the initiative to migrate existing legacy build/deployment pipelines to … unit, integration, etc.) and quality gates into the CI/CD pipelines, upholding company standards for software testing. Troubleshooting & Optimisation: Proactively troubleshoot and resolve infrastructure or deployment issues, performing rootcauseanalysis and implementing improvements to prevent recurrence and improve system reliability. Legacy Pipeline Migration: Lead the initiative to migrate existing legacy build/deployment pipelines to More ❯
SR2 | Socially Responsible Recruitment | Certified B Corporation™
forefront of safeguarding Industrial Control Systems and SCADA networks from evolving cyber threats. Key Responsibilities: Monitor and assess OT cybersecurity systems, ensuring effective threat detection and response. Conduct threat analysis and vulnerability assessments to support incident response activities. Develop and implement incident response plans tailored to OT environments. Support vulnerability management initiatives and penetration testing exercises. Contribute to policy … and incident response. Knowledge of security frameworks and regulations including NIST, IEC, NIS Directive, and Cyber Kill Chain. Analytical mindset with the ability to manage complex investigations and deliver rootcause analysis. Effective communicator with proven ability to influence and collaborate across functions. Comfortable working autonomously and leading small projects. Background in cyber investigations or law enforcement protocols. … Corporation by 2x Get notified about new Cyber Security Analyst jobs in Scotland, United Kingdom . Midlothian, Scotland, United Kingdom 2 weeks ago Tier 1 SOC Analyst- Cyber Threat Analysis Center Tier 1 SOC Analyst- Cyber Threat Analysis Center Erskine, Scotland, United Kingdom 1 month ago Information Security Governance Specialist Edinburgh, Scotland, United Kingdom 3 weeks ago Edinburgh More ❯
role to support the wider aviation teams, OEM’s, VARs and partners by working closely with subject matter experts and Engineers to follow up on corrective actions identified by rootcauseanalysis for resolution of known problems or key service impacting issues. You will also drive problem capture & linking to known issues from regular communications with internal … and external partners The day-to-day Collaborate with subject matter experts to proactively drive problem rootcauseanalysis outcomes to a permanent fix for continual service improvement Change manage partner, OEM & VAR issues/problems captured during investigations Work closely with Technical Service Engineers and platform teams to identify key issues identified through partner interaction, data More ❯
presenting findings in a simple and clear manner using data across various data marts, and align focus on Amazon’s strategic needs. The candidate should enjoy problem solving, conducting RootCauseanalysis and should be proficient in SQL, Excel, and Visualization tools (Tableau, Quicksight or similar) . Key job responsibilities Deliver on all analytical requirements across different … business areas required for launch of the new initiative Own the design, development, and maintenance of ongoing metrics, reports, analysis, dashboards, etc. to drive key business decisions. Perform both ad-hoc and strategic data analysis Build Dashboards to tell the story and let the data speak for itself Ensure data accuracy by validating data for new and existing … tools Apply data mining and quantitative analysis to understand ways to improve our content selection, shopping experience and delivery speed for our customers Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation Build automation to reduce dependencies on manual data pulls BASIC QUALIFICATIONS - 1+ years of sales experience - Bachelor More ❯
Oxford, England, United Kingdom Hybrid / WFH Options
Oxa
team designs, implements and deploys both model-free and model-based perception components specifically focused on the critical task of close-range hazard perception. Rigorous validation, employing extensive statistical analysis across real-world and synthetic datasets, ensures the high integrity and reliability of these components. In unwavering support of Oxa's Universal Autonomy principle, the team's work spans … deployment and validation of the components they develop. Provide fast and meaningful feedback from our deployments to aid our validation lifecycle, including actively contributing to Oxa's SDLC. Conduct rootcauseanalysis from Oxa's Shield Perception deployments and actively support the team in developing solutions that address them. Develop and contribute to the design of Safety … team designs, implements and deploys both model-free and model-based perception components specifically focused on the critical task of close-range hazard perception. Rigorous validation, employing extensive statistical analysis across real-world and synthetic datasets, ensures the high integrity and reliability of these components. In unwavering support of Oxa's Universal Autonomy principle, the team's work spans More ❯
core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops rootcause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech … of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the rootcause and a solution. Work/Life Balance RBS Tech team puts a high value on work-life harmony. It isn't about how many hours you spend … solutions, propose innovative solutions and guide resolution process • Should be able to effectively communicate with cross-functional teams, stakeholders and clients • Able to handle high impact incidents, perform pattern, rootcauseanalysis and drive to logical closure • Excellent communication skills, possessing the ability to support customers over email, phone or screen-shares • Exhibit strong team oriented interpersonal More ❯
core tasks. These are (a) Selection, where RBS sources, creates and enrich ASINs to drive GMS growth; (b) Defect Elimination: where RBS resolves inbound supply chain defects and develops rootcause fixes to improve free cash flow and (c) supports operational process for WW Retail teams where there is an air gap in the tech stack. The tech … of challenges, nor do we back down or get deterred by tough problems. When problems seem the hardest we are at our best, we work harder to find the rootcause and a solution. Work/Life Balance RBS Tech team puts a high value on work-life harmony. It isn’t about how many hours you spend … solutions, propose innovative solutions and guide resolution process • Should be able to effectively communicate with cross-functional teams, stakeholders and clients • Able to handle high impact incidents, perform pattern, rootcauseanalysis and drive to logical closure • Excellent communication skills, possessing the ability to support customers over email, phone or screen-shares • Exhibit strong team oriented interpersonal More ❯
target. Responsibilities of the role • Collect, organize, interpret, and summarize statistical data in order to contribute to the design and development of client products • Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with both our consumer and business products • Partner with Product and … trends and opportunities • Inform, influence, support, and execute our product decisions and product launches • May be assigned projects in various areas including, but not limited to, product operations, exploratory analysis, product influence, and data infrastructure • Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors • Demonstrate good judgment in selecting methods and techniques … best form partnerships with other teams and how scalable solutions should be governed effectively. • Enjoys getting their hands dirty to understand data and system disconnects and can drive insightful root-cause-analysis • Passionate about building solid and scalable measurement solutions Qualifications & Experience • Requires a Master’s degree in Computer Science, Engineering, Information Systems, Analytics, Mathematics, Economics, Physics More ❯
Surrey, England, United Kingdom Hybrid / WFH Options
MFK Recruitment
delivered meet or exceeds the standards required as specified within the service contract. Leading rapid and effective responses to major incidents including escalation, communication, resolution, closure, and post-incident analysis Work with the Service Desk to identify and drive the resolution of problems throughout the business to reduce the number of incidents, providing an improved service to the customer … the teams and supporting the customer base ensuring that the knowledge is documented and shared Primary responsibility for taking over major impacting service incidents, owning the investigation, diagnosis, identifying rootcause and rollout of mitigating actions to permanently fix the underlying issue Be responsible for identifying opportunities within customer sites to work with relevant stakeholders to remove underlying … MSP or similar technology background Experience working in a customer-facing role Familiar with MSP operations: Ticketing systems, SLAs, client escalations ITIL qualification Incident Management: Handling outages, escalations, and rootcause analysis. Strong interpersonal skills; able to communicate verbally and in writing to both technical and non-technical audiences Creative, analytical problem solver with the ability to apply More ❯
Team, including workload management Ensure time management and quality delivery from different stakeholders Client-oriented strong stakeholder management, providing frequent updates (externally, internally) to ensure continuous clarity Conduct thorough root-causeanalysis and implement lessons learned to drive continuous improvement Involvement in training development for electrical systems, ensuring adherence to company standards and regional requirements Acting as … circuit and arc flash studies is desirable Proven track record of electrical optimization and efficiency improvements, preferably in Data Centers Excellent stakeholder management and communication skills Ability to conduct root-causeanalysis and implement lessons learned Experience in developing and delivering training programs Familiarity with SOP/EOP development and the CAB process Ability to act as More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
MSA Data Analytics Ltd
work with team leadership. You’ll be responsible for guiding and mentoring a small team, helping to shape individual development plans and ensuring the delivery of high-quality process analysis across multiple business areas. You’ll be highly data-driven — confident in collecting, interpreting, and using insight to identify inefficiencies, risks, and opportunities for change throughout the customer journey. … Lead and support a small team of analysts, providing coaching, mentoring, and skills development Help define personal objectives and development roadmaps for team members Oversee delivery of business process analysis to ensure consistency, quality, and alignment with strategic goals Identify and deliver process improvements that enhance customer outcomes and operational effectiveness Use data and insight to uncover bottlenecks and … transformation initiatives Apply Lean methodology and principles to redesign business processes Engage with internal stakeholders and third-party providers to implement change Document detailed business and customer requirements Conduct rootcauseanalysis to address recurring issues Support Agile-based project delivery where applicable What We’re Looking For: Proven experience in a business process improvement or continuous More ❯
maintain our standards. We are looking for a dynamic individual who is able to be influential as well as being detail-oriented. To be able and proficient in data analysis to identify trends and opportunities. Key Job Elements: Audit Program: Lead and manage our internal/external audit program to ensure compliance with ISO standards and identify areas for … improvement. Corrective and Preventive Actions (CAPA): Oversee the CAPA process to address non-conformities and implement effective solutions. Perform data analysis to identify trends and work with cross-functional teams to address opportunities. Continual Improvement: Drive continual improvement initiatives across the organization, fostering a culture of excellence and innovation. Returns Management: Manage the returns process, ensuring customer satisfaction and … or equivalent experience. At least 5 years’ experience in Quality Management or a related field. In-depth knowledge of ISO 9001. Internal auditor and lead auditor training. Knowledge of rootcauseanalysis techniques. Good communication skills and highly organized. Competent in Microsoft PowerPoint, Word, and Excel. Preferred CQM/OE, CQA, CQE. Experience in ISO 14001 and More ❯
London, England, United Kingdom Hybrid / WFH Options
Binance
on Binance. You’ll handle incident response, perform token risk evaluation, liaise with internal and external teams, and optimize processes related to token listings. Key Responsibilities: Incident Handling: Identify root causes and assess impacts on Binance and token projects. Collaborate internally and externally to minimize damage. Research and Risk Management: Review listed token performance using on-chain data, product … airdrops, cross-chain swaps, etc.). Optimize listing and operational processes/SOPs. Requirements: 5-9 years’ experience in research, consulting, or related analytical roles. Strong critical thinking and rootcauseanalysis skills. Analytical, structured approach to problem-solving. Excellent interpersonal and negotiation skills. Good knowledge of cryptocurrency and blockchain space. Self-motivated and able to evaluate More ❯
willing to roll up their sleeves as it is a very busy environment. The role can be aligned either as a contract or permanent role! Role Scope: Perform business analysis for Regulatory Reporting as required by the firm in terms of software solutions and their subsequent implementation or change. Experience with regulatory reporting requirements for commodities trading including Physical … Power and Gas. Project lifecycle covering business requirements analysis, functional specification of changes, testing as required and support of UAT. Data analysis as required to support business analysis, such as lineage mapping of attributes from database schemas to reporting outputs. Typical transaction reporting regulations but not limited to REMIT, MiFID2 & EMIR. Becoming familiar with, and conduct further … analysis of, existing applications and processes in line with the requirements of the project assignment. Assist the Regulatory Reporting Manager with Project Documents and subject matter expertise. Responsibilities: Conduct business analysis on REMIT reporting requirements to ensure full regulatory compliance. Business Requirements elicitation, documentation and explanation, working closely with business stakeholders and project colleagues. Production of Functional Specification More ❯
willing to roll up their sleeves as it is a very busy environment. The role can be aligned either as a contract or permanent role! Role Scope: Perform business analysis for Regulatory Reporting as required by the firm in terms of software solutions and their subsequent implementation or change. Experience with regulatory reporting requirements for commodities trading including Physical … Power and Gas. Project lifecycle covering business requirements analysis, functional specification of changes, testing as required and support of UAT. Data analysis as required to support business analysis, such as lineage mapping of attributes from database schemas to reporting outputs. Typical transaction reporting regulations but not limited to REMIT, MiFID2 & EMIR. Becoming familiar with, and conduct further … analysis of, existing applications and processes in line with the requirements of the project assignment. Assist the Regulatory Reporting Manager with Project Documents and subject matter expertise. Responsibilities: Conduct business analysis on REMIT reporting requirements to ensure full regulatory compliance. Business Requirements elicitation, documentation and explanation, working closely with business stakeholders and project colleagues. Production of Functional Specification More ❯