851 to 875 of 932 Service Management Jobs in the UK

them and solution components. Solid writing skills, including creating High-Level and Low-Level Designs and interface control documents. Experience with standard engineering and service management methodologies. Experience with database technologies such as MySQL, Oracle, or Amazon Redshift. Experience with one of the following: Power BI, Pentaho Business More ❯

and new products. Write white papers and tech notes highlighting eero's best features and technologies. Build integration between eero tools and customer's service management systems. Build API scripts to help customers automate their deployment and monitoring of the eeros. BASIC QUALIFICATIONS Bachelor's degree in computer More ❯

and new products. Write white papers and tech notes highlighting eero's best features and technologies. Build integration between eero tools and customer's service management systems. Build API scripts to help customers automate their deployment and monitoring of the eeros. BASIC QUALIFICATIONS Bachelor's degree in computer More ❯

mission to enable product development to release and host software effectively and efficiently. Who we are Ivanti is a leading provider of security and service management software. We provide solutions primarily targeted at IT departments within medium to large organizations to help them securely manage their IT infrastructure … and service their clients. Our company history is one of mergers and acquisitions which means we have dozens of products that we develop, maintain, and market, offering you lots of opportunities to grow. We are on a journey to move and improve our main product offerings in the cloud More ❯

WorkPal is a cloud-based field service management software allowing both online and offline working, designed to bring field service operations into the digital era. We have over 13 year's experience under our belt and having achieved multiple industry awards, together with our recently announced investment More ❯

focus will be on deploying and supporting a range of cybersecurity products and ensuring the stability of both customer-facing services and internal systems. Service activities will be tracked through our IT Service Management system (Ivanti) to monitor performance against... More ❯

providing end user customer support and product information Device hardware provisioning, testing, and repairing Creating and updating ad hoc customer and internal reports Stock management Assisting the Project Manager with new and existing client projects for Protect hardware Preparing and distributing customer reports Importing and updating existing data in … a database using a GUI and bespoke tools Ticket communication management Engaging with smaller customers on an ad hoc basis to understand and resolve issues Communicating with multiple support teams regarding triage incidents and requests Actioning tickets that are classed as 1.5 line for all other TM products Swapping … is desirable Qualifications Maths and English GCSE, grade Grade 4/C or above (Desired) About the Employer Total Mobile Totalmobile is a Field Service Management (FSM) provider passionate about improving work and mobile workers' lives. We are the UK leader with 375 staff across the UK and More ❯

understanding of cyber attack vectors, threat actors, and red team/blue team methodologies. Strong analytical skills with a data-driven approach to incident management and risk assessment. Confident communicator with the ability to influence and engage at all levels. Expertise in Cyber Security Incident Response best practices. Background … threat detection, and digital forensics. Comfortable with flexible hours and on-call responsibilities. ⭐ Desirable Certifications: CISSP, CISM, CEH, GIAC Familiarity with ITIL processes and service management best practices. eDiscovery experience aligned with the Electronic Discovery Reference Model. Cloud and endpoint forensics know-how. Practical understanding of security control More ❯

Lead Possibility of remote work: Hybrid, WFO at least 3 days/week Contract duration: 6 months Location: Reading, UK Required Core Skills: IT Service Management, Billing & Financial Systems Detailed Job Description: Provide technical expertise on network provisioning, IT Delivery/Service, Billing etc. from a telecom More ❯

services and support ongoing BAU activities with strategic thinking What You'll Bring Expertise in Microsoft Intune engineering, including reporting, workflow automation, and vulnerability management Working knowledge of other MDM platforms such as BlackBerry UEM or Workspace ONE Solid experience with Apple Business Manager , Android Enterprise , KNOX , and Google … SQL and reporting tools Understanding of Cloud technologies (Azure/AWS) and how they support mobile infrastructure ITIL knowledge and an appreciation for structured service management practices Why Join Us? Work in a global, collaborative environment where innovation is encouraged Make a real impact by supporting mission-critical More ❯

EVERYTHING YOU NEED TO KNOW In this new role at Severn Trent, we're looking for an experienced Salesforce Engineer with experience of Field Service Management (FSM) who will support the stabilisation, integration, and continued maintenance of the application into our business. As an experienced engineer in the … close collaboration with our Enterprise & Solution Architects to ensure the future of the applications is fit for purpose. Other key responsibilities include: Providing customer service support by troubleshooting application issues and documenting root causes, keeping stakeholders updated. Ensuring standard requests are completed within SLA and small application changes are More ❯

dynamic individual with strong experience in installing external hardware. Experience with environmental monitoring equipment or similar is desirable. Experience of undertaking works under traffic management measures and holding relevant certificates or training (e.g NRSWA, low-risk confined spaces) are beneficial, although training will be provided. The IoT Installer will … SEPA, Natural Resources Wales, Lead Local Flood Authorities) to gain permissions prior to sensor(s) installation, as appropriate. Effectively adopt and utilise Previsicos field service management system and related system(s). Plan, manage and/or deliver works prior to installation e.g. the planning and/or … delivery of traffic management measures, as appropriate, and in line with your level(s) of qualification and experience. Complete forms and/or reports, summarising findings from site surveys and installations. Assist with aspects of the day-to-day delivery and maintenance of sensors within the UK, supporting other More ❯

building scalable and maintainable infrastructure that supports software delivery pipelines and application requirements while establishing and following DevOps best practices within the organisation. AWS Service Management : Deploy and manage core AWS services including EC2, S3, VPC, and ECS to support application deployment and operations. CI/CD Pipeline … and delivery. Container Orchestration : Work with Docker containers and manage deployments on Amazon ECS, implementing auto-scaling and load balancing solutions. Security and Access Management : Implement AWS security best practices, including IAM permissions, AWS Organizations, Secrets Manager for credentials, and security groups to ensure secure cloud resources. Cloudflare Integration … Configure and maintain Cloudflare services for DNS management, CDN, and DDoS protection to enhance security and performance. Monitoring and Optimization : Implement monitoring solutions using AWS CloudWatch and related tools to ensure system health and performance while optimizing resource utilization. Documentation and Knowledge Sharing : Create and maintain documentation for infrastructure More ❯

monitoring (eg. Open Telemetry, SNMP, Netconf) An understanding of what Observability is, and how a company can utilise it. Previous experience of using IT Service management (ITSM) tools like Remedy or ServiceNow. Understands how various business areas utilise ITSM. Should this position be of interest please submit your More ❯

platforms, and technologies to meet project requirements and user needs. Responsible for ensuring solutions align to our architectural and development principles (Test, DevOps, Security, Service Management). Develop and implement custom solutions using your skills in C# Work closely with business analysts & product owners to deliver application changes More ❯

platforms, and technologies to meet project requirements and user needs. Responsible for ensuring solutions align to our architectural and development principles (Test, DevOps, Security, Service Management). Develop and implement custom solutions using your skills in C# Work closely with business analysts & product owners to deliver application changes More ❯

Ideal Candidate will have: Experience of working on ServiceNow projects in a client facing role (Pre-sales experience is advantageous). Knowledge of IT Service Management, processes, and best practice; ITIL foundation and beyond is beneficial. Experienced with project problem diagnosis, solution development, client communications, facilitation of decision More ❯

IT Service Delivery Manager Newcastle United Permanent Newcastle Upon Tyne Competitive Salary Closing Date - 9th May We are the heartbeat of the city. Join us as we continue to build on our long and proud history, striving to be the best in everything we do, both on and off … uniting people and communities, we invite you to be part of the exciting next chapter at Newcastle United. About the role As the IT Service Delivery Manager, you'll lead a skilled IT team, ensuring top-tier support and service delivery. You will demonstrate strong leadership skills with … implement industry best practices, and play a pivotal role in the club's technological evolution. Your Impact You will manage and mentor the IT Service Delivery team, fostering a high-performance culture. Your key responsibilities will be to ensure effective and efficient delivery of the Club's Technology Service More ❯

and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and incidents reported to the service desk by customers. Minimise the impact of incidents by accurately diagnosing faults and provide resolutions to problems within the stated SLA. Carry out technical … captures, monitoring, and real-time event views as required. Engage with other resolver groups as required to find solutions, whilst retaining problem ownership. Fulfil service requests to administer system changes and further configurations. Respond to requests for technical information on product features, configuration and operation. Fulfil deployment of software … business hours. Log and maintain a full record of all activities on the progression and resolution of customer faults and planned changes in the service management system in accordance with the local work instructions. Review and update case assignments and priorities in collaboration with colleagues. Requirements Data Manipulation More ❯

technical release and implementation activity. Plan and manage implementation events across various platforms and teams. Ensure operational readiness is achieved across all areas, including management of readiness checkpoints. Act as the bridge between technical implementation and business readiness (e.g., communications, training, UAT support). Support both Technology and Business … and implement effective technical delivery structures in collaboration with internal and external teams. Manage end-to-end implementation workflows, coordinating across project delivery, business, service management, and external vendors. Proactively identify and manage project risks, issues, and interdependencies in collaboration with Project Managers and technical leads. Required Experience … environments across both IT and business domains. Strong understanding of software implementation lifecycles, release planning, and post-go-live support. Excellent communication and stakeholder management skills at all levels. More ❯

technical release and implementation activity. Plan and manage implementation events across various platforms and teams. Ensure operational readiness is achieved across all areas, including management of readiness checkpoints. Act as the bridge between technical implementation and business readiness (e.g., communications, training, UAT support). Support both Technology and Business … and implement effective technical delivery structures in collaboration with internal and external teams. Manage end-to-end implementation workflows, coordinating across project delivery, business, service management, and external vendors. Proactively identify and manage project risks, issues, and interdependencies in collaboration with Project Managers and technical leads. Required Experience … environments across both IT and business domains. Strong understanding of software implementation lifecycles, release planning, and post-go-live support. Excellent communication and stakeholder management skills at all levels. More ❯

an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise … and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through the Global Service Desk. - Deploy IT hardware, and ensure assets are recorded and tracked in line with established IT service procedures. - Maintain a … high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct root cause analysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service More ❯

the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture's Digital Workplace and Service Management group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing an engaged and … the Cloud and SaaS, transitioning clients mobile, collaboration and productivity environments to a modern OpEx based model while keeping a focus on security and service-oriented architectures. Taking clients on this journey to the Cloud often requires significant cultural change and the implementation of new ways of working. We … and contribute to RFP and business case development, offering positioning, technical solutioning and awareness campaigns. Develop presentations which resonate with senior stakeholders. Perform project management activities. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package. More ❯

technical support for the entire organisation, including C-level executives, portfolio managers, and traders. Oversee the day-to-day operations of desktop engineering and service desk functions. Provide technical expertise for trade floor-related incidents and technologies. Drive key IT support functions that are critical to the fund’s … years of experience managing global support teams. Strong technical background in desktop/IT support, including trading systems, networking, and troubleshooting. Proficiency in service management frameworks like Jira or ServiceNow. What they offer: Excellent compensation and benefits. Opportunity to work with a growing hedge fund entering new asset More ❯

technical support for the entire organisation, including C-level executives, portfolio managers, and traders. Oversee the day-to-day operations of desktop engineering and service desk functions. Provide technical expertise for trade floor-related incidents and technologies. Drive key IT support functions that are critical to the fund’s … years of experience managing global support teams. Strong technical background in desktop/IT support, including trading systems, networking, and troubleshooting. Proficiency in service management frameworks like Jira or ServiceNow. What they offer: Excellent compensation and benefits. Opportunity to work with a growing hedge fund entering new asset More ❯