876 to 900 of 932 Service Management Jobs in the UK

Define OAT test strategies, plans, and criteria to validate infrastructure, system reliability, failover mechanisms, and non-functional requirements. Collaborate with DevOps, Infrastructure, and Release Management teams to ensure smooth transition from development to production on AWS cloud. Conduct cloud-based resilience, failover, backup, and recovery testing. Ensure compliance with … not limited to the following core areas: Build verification Alert and Monitoring Backup and Restore Resilience and Recovery Logging, Audit and House Keeping Release Management Config Management Work Instructions OWASP "top ten" security tests Experience with CI/CD pipelines, Jenkins, and test automation frameworks. Knowledge of cloud … platforms (AWS/Azure), infrastructure monitoring, and IT service management. Familiarity with databases, Linux environments, and network protocols. Experience in working with Agile & DevOps methodologies. Strong analytical and problem-solving skills with attention to detail. Excellent communication and stakeholder management abilities. Why Apply? We invest in your growth More ❯

role Experience troubleshooting hardware, software, and network issues Knowledge of basic networking concepts (IP addresses, DNS, VPNs etc.) Familiarity with ticketing systems and IT service management More ❯

Learning Provider Delivered by METAGEDU APPRENTICESHIPS LTD Employer GLOBAL BANKING SCHOOL LTD Vacancy Description Raise, respond, and complete allocated IT tickets raised within the Service Management system, which can include: Providing one-to-one assistance to both students and staff in the use of computer hardware and software More ❯

Learning Provider Delivered by METAGEDU APPRENTICESHIPS LTD Employer GLOBAL BANKING SCHOOL LTD Vacancy Description Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include: Providing one to one assistance to both students and staff in the use of computer hardware and software More ❯

Apply to: IT Technician Apprentice - Canary Wharf Vacancy Description Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include: Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and More ❯

Learning Provider Delivered by METAGEDU APPRENTICESHIPS LTD Employer GLOBAL BANKING SCHOOL LTD Vacancy Description Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include: Providing one to one assistance to both students and staff in the use of computer hardware and software More ❯

company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

with the client's specific business requirements and security expectations from the outset. The MSS Delivery Lead ensures that the foundational elements of the service are set up with precision, guaranteeing that the client receives a seamless and customised security solution that meets their unique needs. The MSS Delivery … to the UK Head of Client Delivery. Other key stakeholders are the Global MSS Delivery Teams and key stakeholders across Sales, Presales, Legal, Professional Service delivery teams, PMO and Service management. Key Responsibilities: Establish efficient, effective end-to-end processes and procedures from initial requirements capture, through to … all aspects of the onboarding process are executed smoothly. Review and validate documentation, security requirements and contract agreements to ensure all aspects of the service are understood prior to order and implemented correctly for a successful onboarding of the service. Work with MSS onboarding resources to manage client expectations More ❯

with the client's specific business requirements and security expectations from the outset. The MSS Delivery Lead ensures that the foundational elements of the service are set up with precision, guaranteeing that the client receives a seamless and customised security solution that meets their unique needs. The MSS Delivery … to the UK Head of Client Delivery. Other key stakeholders are the Global MSS Delivery Teams and key stakeholders across Sales, Presales, Legal, Professional Service delivery teams, PMO and Service management. Key Responsibilities: Establish efficient, effective end-to-end processes and procedures from initial requirements capture, through to … all aspects of the onboarding process are executed smoothly. Review and validate documentation, security requirements and contract agreements to ensure all aspects of the service are understood prior to order and implemented correctly for a successful onboarding of the service. Work with MSS onboarding resources to manage client expectations More ❯

directly and through several strategic partners. Proven ability to build a strategic and concise territory plan and execute according to plan. Knowledge of Field Service Management Solutions (Salesforce or ClickSoftware), CRM or ERP (Salesforce, Oracle, SAP) is preferred. Dynamic, self-motivated, creative thinker with an appreciation of corporate More ❯

location (Bristol preferred, Farnborough alternative) for duration of activity. Success criteria Manage and achieve EA acceptance and validation to client representatives, against requirements and service management processes during Q1 2025. Expected skills & experience required: Client ICT and network standards. Client documentation standards. TOGAF (ideally certified). Archimate (or More ❯

location (Bristol preferred, Farnborough alternative) for duration of activity. Success criteria Manage and achieve EA acceptance and validation to client representatives, against requirements and service management processes during Q1 2025. Expected skills & experience required: Client ICT and network standards. Client documentation standards. TOGAF (ideally certified). Archimate (or More ❯

environment selling directly and through several strategic partners. Proven ability to build a strategic territory plan and execute according to plan. Knowledge of Field Service Management Solutions (Salesforce or ClickSoftware), CRM or ERP (Salesforce, Oracle, SAP) is essential. Experience of a sales role within a Salesforce environment, partner More ❯

Activities: Provide technical support for station-critical events, including outage preparation and execution, ensuring minimal disruption and rapid issue resolution. IT Incident Resolution and Service Delivery: Address and resolve local IT issues effectively, delivering a broad range of IT services in line with defined Service Level Agreements (SLAs … . This includes troubleshooting software, hardware, and networking problems. Asset and Configuration Management: Enforce asset management procedures related to desktop hardware and infrastructure. Maintain accurate records in accordance with the companies ITIL-aligned processes. Required Skills & Experience: Strong knowledge of Microsoft 365, Azure , and Active Directory . Experience … with hardware rollouts , desktop/laptop imaging , and network infrastructure upgrades . Familiarity with ITIL processes and best practices for service management. Capable of delivering 2nd/3rd line support in high-security, highly regulated environments. Competent in networking , including basic switching, routing, and diagnostics. Additional Notes: The role More ❯

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by … those assessments and ensuring that all GxP computerized systems are maintained in a validated state throughout their lifecycle. This Manager will facilitate the Demand Management process for all requirements in projects, enhancements, and changes and will review and approve CSV strategies/plans, devise compliance maturity assessments and remediation … and Improvement/Matureness Projects: Lead and conduct system compliance risk assessments to determine the decisions for validations and scope. Ensure proper development and management of GxP system lifecycle documentation, including Validation Plans, User Requirements Specifications, Functional and Design Specifications, Testing Protocols (IQ/OQ/PQ), User Acceptance More ❯

a Managed Services Engineer (MSE), you'll be an integral part of our Northstar Managed Services team, collaborating closely with other engineers, the Managed Service Manager, and company SMEs. You'll implement agreed-upon services for our client base in a fast-paced, dynamic environment, gaining exposure to diverse … Ability to follow and document processes Work collaboratively and in partnership with customers, colleagues, and multiple organizations. Responsibilities: Provide high quality, responsive, technical customer service via phone as first level contact and a first/second level escalation. Create documentation for new processes including standard operation procedures (SOP), technical … health checks or other operational needs where vendor documentation is not readily available. Respond to service requests/tickets (Email, phone, etc.) in a timely manner, adhering to WTG's SLOs and SLAs. Ticket management responsibilities include change requests, integration, support/troubleshooting, upgrades. Open and escalate support More ❯

Supply & Trading GmbH To start as soon as possible, full time/part time, permanent We are seeking a highly skilled Identity and Access Management; Privileged Access Management (IDAM/PAM) Specialist to join our team. This position is pivotal in ensuring robust identity and access control measures … You will lead efforts to mitigate cyber risks, manage IDAM/PAM processes, and support the organization's growth through resilient and efficient access management systems. Your future plans Lead and manage IdAM/PAM initiatives, including Joiner-Mover-Leaver (JML) processes. Oversee access reviews and upscale certification campaigns … internal & external compliance processes related to accesses. Manage identity and access security requests through JIRA while collaborating with an agile team and a managed service provider. Oversee Local Admin Right reductions. Ensure operational efficiency & stakeholder engagement. Bachelor's or Master's in Computer Science, Cybersecurity, Information Systems, Business or More ❯

Supply & Trading GmbH To start as soon as possible, full time/part time, permanent We are seeking a highly skilled Identity and Access Management; Privileged Access Management (IDAM/PAM) Specialist to join our team. This position is pivotal in ensuring robust identity and access control measures … You will lead efforts to mitigate cyber risks, manage IDAM/PAM processes, and support the organization's growth through resilient and efficient access management systems. Your future plans Lead and manage IdAM/PAM initiatives, including Joiner-Mover-Leaver (JML) processes. Oversee access reviews and upscale certification campaigns … internal & external compliance processes related to accesses. Manage identity and access security requests through JIRA while collaborating with an agile team and a managed service provider. Oversee Local Admin Right reductions. Ensure operational efficiency & stakeholder engagement. Bachelor's or Master's in Computer Science, Cybersecurity, Information Systems, Business or More ❯

as a ServiceNow Developer with a strong understanding of the ServiceNow platform. Familiarity with REST and SOAP web services. Knowledge of ITIL and IT service management. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer … separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the More ❯

MACC) through proactive engagement, even when those contracts are not via Bytes. Work with our Software Optimisation Team to drive our holistic procurement advisory service as part of our value offering. Work with the marketplace operations team to support individual transactions to assist customers with procurement strategy, resulting in … Cloud marketplaces, including pricing models, procurement processes, and partner ecosystems is desirable. Sales & Business Development: Proven track record in business development, sales, or account management, ideally within cloud technology or marketplace environments. Customer Engagement: Strong ability to build relationships with customers, articulate the value of cloud marketplace solutions, and … Degree in technology or business management. DESIRABLE Years of Experience Five (5) years+ of demonstrable sales experience within the software technology industry. Previous Team Management Experience (Minimum 2 years). REQUIRED REQUIRED Other Requirements Commercial and technology understanding in digital workspace and related technologies. Ability to pitch Bytes Value More ❯