951 to 975 of 1,020 Service Management Jobs in the UK

platforms, and technologies to meet project requirements and user needs. Responsible for ensuring solutions align to our architectural and development principles (Test, DevOps, Security, Service Management). Develop and implement custom solutions using your skills in C# Work closely with business analysts & product owners to deliver application changes More ❯

Ideal Candidate will have: Experience of working on ServiceNow projects in a client facing role (Pre-sales experience is advantageous). Knowledge of IT Service Management, processes, and best practice; ITIL foundation and beyond is beneficial. Experienced with project problem diagnosis, solution development, client communications, facilitation of decision More ❯

IT Service Delivery Manager Newcastle United Permanent Newcastle Upon Tyne Competitive Salary Closing Date - 9th May We are the heartbeat of the city. Join us as we continue to build on our long and proud history, striving to be the best in everything we do, both on and off … uniting people and communities, we invite you to be part of the exciting next chapter at Newcastle United. About the role As the IT Service Delivery Manager, you'll lead a skilled IT team, ensuring top-tier support and service delivery. You will demonstrate strong leadership skills with … implement industry best practices, and play a pivotal role in the club's technological evolution. Your Impact You will manage and mentor the IT Service Delivery team, fostering a high-performance culture. Your key responsibilities will be to ensure effective and efficient delivery of the Club's Technology Service More ❯

and expert support for intelligent automation and low-code software solutions. Responsibilities Respond to events detected by remote monitoring and incidents reported to the service desk by customers. Minimise the impact of incidents by accurately diagnosing faults and provide resolutions to problems within the stated SLA. Carry out technical … captures, monitoring, and real-time event views as required. Engage with other resolver groups as required to find solutions, whilst retaining problem ownership. Fulfil service requests to administer system changes and further configurations. Respond to requests for technical information on product features, configuration and operation. Fulfil deployment of software … business hours. Log and maintain a full record of all activities on the progression and resolution of customer faults and planned changes in the service management system in accordance with the local work instructions. Review and update case assignments and priorities in collaboration with colleagues. Requirements Data Manipulation More ❯

technical release and implementation activity. Plan and manage implementation events across various platforms and teams. Ensure operational readiness is achieved across all areas, including management of readiness checkpoints. Act as the bridge between technical implementation and business readiness (e.g., communications, training, UAT support). Support both Technology and Business … and implement effective technical delivery structures in collaboration with internal and external teams. Manage end-to-end implementation workflows, coordinating across project delivery, business, service management, and external vendors. Proactively identify and manage project risks, issues, and interdependencies in collaboration with Project Managers and technical leads. Required Experience … environments across both IT and business domains. Strong understanding of software implementation lifecycles, release planning, and post-go-live support. Excellent communication and stakeholder management skills at all levels. More ❯

technical release and implementation activity. Plan and manage implementation events across various platforms and teams. Ensure operational readiness is achieved across all areas, including management of readiness checkpoints. Act as the bridge between technical implementation and business readiness (e.g., communications, training, UAT support). Support both Technology and Business … and implement effective technical delivery structures in collaboration with internal and external teams. Manage end-to-end implementation workflows, coordinating across project delivery, business, service management, and external vendors. Proactively identify and manage project risks, issues, and interdependencies in collaboration with Project Managers and technical leads. Required Experience … environments across both IT and business domains. Strong understanding of software implementation lifecycles, release planning, and post-go-live support. Excellent communication and stakeholder management skills at all levels. More ❯

an active SC clearance* Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for resolving all 2nd Line incidents and service requests within a designated region. This role requires strong technical knowledge and excellent customer service skills to support users effectively. ________________________________________ Key Responsibilities: - Prioritise … and manage all 2nd Line incidents and service requests in line with defined SLAs and best practice guidelines. - Troubleshoot desktop computing issues reported through the Global Service Desk. - Deploy IT hardware, and ensure assets are recorded and tracked in line with established IT service procedures. - Maintain a … high standard of customer service by providing regular updates throughout incident and request management. - Take ownership of issues, conduct root cause analysis, and implement temporary or permanent fixes. Escalate when necessary. - Investigate and resolve a wide range of technology and telephony issues. - Ensure local equipment rooms meet IT service More ❯

the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture's Digital Workplace and Service Management group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing an engaged and … the Cloud and SaaS, transitioning clients mobile, collaboration and productivity environments to a modern OpEx based model while keeping a focus on security and service-oriented architectures. Taking clients on this journey to the Cloud often requires significant cultural change and the implementation of new ways of working. We … and contribute to RFP and business case development, offering positioning, technical solutioning and awareness campaigns. Develop presentations which resonate with senior stakeholders. Perform project management activities. What's in it for you: At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package. More ❯

technical support for the entire organisation, including C-level executives, portfolio managers, and traders. Oversee the day-to-day operations of desktop engineering and service desk functions. Provide technical expertise for trade floor-related incidents and technologies. Drive key IT support functions that are critical to the fund’s … years of experience managing global support teams. Strong technical background in desktop/IT support, including trading systems, networking, and troubleshooting. Proficiency in service management frameworks like Jira or ServiceNow. What they offer: Excellent compensation and benefits. Opportunity to work with a growing hedge fund entering new asset More ❯

technical support for the entire organisation, including C-level executives, portfolio managers, and traders. Oversee the day-to-day operations of desktop engineering and service desk functions. Provide technical expertise for trade floor-related incidents and technologies. Drive key IT support functions that are critical to the fund’s … years of experience managing global support teams. Strong technical background in desktop/IT support, including trading systems, networking, and troubleshooting. Proficiency in service management frameworks like Jira or ServiceNow. What they offer: Excellent compensation and benefits. Opportunity to work with a growing hedge fund entering new asset More ❯

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. The role: Collaborating with the Head of Service Management and Controls, the main purpose of the role is to contribute to the identification of Technology risks and assessment of associated controls … initiatives. Develop a program of activity to test local technology controls as required. Maintain and develop the departmental reporting of risk and controls related management information. Undertake assessments of current and potential suppliers technological and information security control environments in support of our approach to supplier management. Who we More ❯

Define OAT test strategies, plans, and criteria to validate infrastructure, system reliability, failover mechanisms, and non-functional requirements. Collaborate with DevOps, Infrastructure, and Release Management teams to ensure smooth transition from development to production on AWS cloud. Conduct cloud-based resilience, failover, backup, and recovery testing. Ensure compliance with … not limited to the following core areas: Build verification Alert and Monitoring Backup and Restore Resilience and Recovery Logging, Audit and House Keeping Release Management Config Management Work Instructions OWASP "top ten" security tests Experience with CI/CD pipelines, Jenkins, and test automation frameworks. Knowledge of cloud … platforms (AWS/Azure), infrastructure monitoring, and IT service management. Familiarity with databases, Linux environments, and network protocols. Experience in working with Agile & DevOps methodologies. Strong analytical and problem-solving skills with attention to detail. Excellent communication and stakeholder management abilities. Why Apply? We invest in your growth More ❯

role Experience troubleshooting hardware, software, and network issues Knowledge of basic networking concepts (IP addresses, DNS, VPNs etc.) Familiarity with ticketing systems and IT service management More ❯

Learning Provider Delivered by METAGEDU APPRENTICESHIPS LTD Employer GLOBAL BANKING SCHOOL LTD Vacancy Description Raise, respond, and complete allocated IT tickets raised within the Service Management system, which can include: Providing one-to-one assistance to both students and staff in the use of computer hardware and software More ❯

Learning Provider Delivered by METAGEDU APPRENTICESHIPS LTD Employer GLOBAL BANKING SCHOOL LTD Vacancy Description Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include: Providing one to one assistance to both students and staff in the use of computer hardware and software More ❯

Apply to: IT Technician Apprentice - Canary Wharf Vacancy Description Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include: Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and More ❯

Learning Provider Delivered by METAGEDU APPRENTICESHIPS LTD Employer GLOBAL BANKING SCHOOL LTD Vacancy Description Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include: Providing one to one assistance to both students and staff in the use of computer hardware and software More ❯

company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and More ❯

the forefront of security monitoring with the continual promise of keeping people safe across the UK and Ireland. We pride ourselves in delivering exceptional service to hundreds of thousands of customers, ranging from monitoring life safety systems, Telecare, Intruder, Fire, CCTV monitoring, Remote Concierge Services and the provision of … service management software. As part of the global API Group, we join a family of organisations , where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people. SALARY: £29,333.30 per annum including shift allowance 23 day holiday per … You To Bring: You will be a strong communicator, with a passion for delivering exceptional customer service. You will ideally possess some previous customer service experience within a telephone based or contact centre environment: Excellent listening skills CCTV (SIA) badge advantageous, but not essential We have opportunities for both More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

ll actively be assisting customers across multiple technologies and adding to the environment of learning by mentoring junior team members. You will be a Service Owner for several services including Azure and DevOps. A typical day for you would include: Working directly with customers to gather requirements, design solutions … build proof of concept and implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as the development of designs, processes, and procedures Being the focal point for major incidents or investigations Liaising cross-functionally, both … of the Year - EMEA 2023, and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've More ❯

with the client's specific business requirements and security expectations from the outset. The MSS Delivery Lead ensures that the foundational elements of the service are set up with precision, guaranteeing that the client receives a seamless and customised security solution that meets their unique needs. The MSS Delivery … to the UK Head of Client Delivery. Other key stakeholders are the Global MSS Delivery Teams and key stakeholders across Sales, Presales, Legal, Professional Service delivery teams, PMO and Service management. Key Responsibilities: Establish efficient, effective end-to-end processes and procedures from initial requirements capture, through to … all aspects of the onboarding process are executed smoothly. Review and validate documentation, security requirements and contract agreements to ensure all aspects of the service are understood prior to order and implemented correctly for a successful onboarding of the service. Work with MSS onboarding resources to manage client expectations More ❯