251 to 275 of 1,155 ServiceNow Jobs in the UK

Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services and operational dependencies. Strong stakeholder management and communication skills. Experience operating ...

Incident Management, Service Management or a similar operational leadership role. Strong understanding of ITIL disciplines including Incident, Problem and Change Management. Experience working with ServiceNow and operational monitoring or event management tools. Broad understanding of enterprise infrastructure, IT services and operational dependencies. Strong stakeholder management and communication skills. Experience operating ...

power and cooling fundamentals) Confident running incident and major incident management, with hands-on experience of an ITSM/ticketing tool such as HaloITSM, ServiceNow, Jira Service Management, FreshService or similar Calm, decisive leadership under pressure, with the ability to coach, motivate and hold a shift-based team ...

skills. Strong knowledge and technical understanding of Microsoft 365 and general business IT systems. Experience using an IT service management tool such as ConnectWise, ServiceNow, Remedy or Autotask. Operational understanding of ITIL-aligned service environments, including SLAs, incident management, service request fulfilment and change management. Ability to work collaboratively across ...

delivery experience is an advantage. Experience working within Change and Release Management in a controlled environment, with clear documentation, working instructions and reporting. ServiceNow, ITIL Foundation and agile/waterfall delivery are an advantage. Defence, government or air-gapped environment experience, including secure media handling, is an advantage ...

weekly basis. Desirable: 2–3 years' experience managing an IT Service Desk team. ITIL Foundation v4 certification. Experience using ITSM platforms such as ServiceNow, Ivanti or Jira. Knowledge of workforce planning, call management systems and service desk reporting. Inclusion at XMA At XMA, we believe that diverse perspectives, experiences ...

users. Familiarity with Microsoft 365, Intune, Okta, Zoom, Jamf, Jira and Confluence. Understanding ITIL‐aligned practices (Incident, Change, Problem) and tools such as Jira, ServiceNow or Halo. Strong communication and customer service skills – able to adapt to technical and non‐technical audiences. Awareness of cybersecurity principles, remote support techniques ...

workflows and GitHub Actions.Automation: Workflows and AppEngine, with Site Reliability Guardian for SLO-based gates.Instrumentation: OpenTelemetry, and OneAgent including the Operator for Kubernetes.Service integration: ServiceNow for event-to-incident flow and CMDB enrichment.Estate: A hybrid estate spanning AWS, Azure and on-premises.Who we are:At NTT DATA, you have endless ...

Service Desk or first-line support activities. Knowledge of ITIL principles and service management best practice. Experience using ITSM and operational tools (such as ServiceNow, Jira, Remedy, Zabbix or similar platforms). Education and/or qualifications in Information Technology, Computer Science, Engineering or a related discipline. Desirable: Familiarity with ...

computer science, business, or a related field (not essential — we value hands‐on experience just as highly) Familiarity with ticketing systems (e.g., Jira, ServiceNow, Freshdesk) Interest in construction, plant/equipment hire, or another operational, multi-site business A relevant certification (e.g., ITIL Foundation, CompTIA A+) is a plus ...

enterprise backup/DR solutions such as Cohesity Exposure to network platforms such as Cisco/Fortinet Experience with ITSM toolsets such as ServiceNow What You’ll Get The chance to help shape a growing technical team inside a fast-scaling business Direct exposure to every area of the company ...

Service Continuity qualification, or equivalent practical experience. ITIL certification or strong knowledge of ITIL practices. Familiarity with ISO 22301 and ISO 27001. Experience using ServiceNow or similar ITSM platforms. Experience coordinating cloud, infrastructure and application recovery across external providers. Experience working within the energy, utilities or another regulated sector. Knowledge ...

SIAM/multi-supplier environments. Familiarity with Government Security Classifications Policy and the handling of classified information. Experience with ITSM platforms such as ServiceNow, BMC Remedy or equivalent, and familiarity with CMMI, COBIT or other process maturity frameworks. At DXC Technology, we believe strong connections and community ...

working knowledge of Microsoft 365 (Entra ID, Exchange, SharePoint, Office package) and Windows/macOS operating systems Familiarity with service desk tools (e.g. ManageEngine, ServiceNow, or similar) is desirable but not essential A good understanding of IT fundamentals such as hardware, software, user account management, and basic networking A willingness ...

each step and working across every layer of the platform: Backend: Java 21/Spring Boot services integrating with GitHub, Azure DevOps, Active Directory, ServiceNow, CyberArk, Cloudsmith, Snyk and SonarQube Frontend: the DevX portal (Angular) and documentation site (MkDocs) Golden paths: Azure DevOps pipeline templates, component templates and TypeScript pipeline ...

priorities and deadlines.Experience working in an IT service delivery or ITSM environment.Desirable:PRINCE2, APM, PMP, CAPM or P3O qualification.ITIL 4 Foundation.Experience with Power BI, ServiceNow, PPM tools or SharePoint.Experience supporting IT Transition, outsourcing or managed service programmes.Experience with Power Automate, VBA, PowerShell or other automation tools.Experience working in regulated, government ...

delivery or SIAM/multi-supplier environments.Familiarity with Government Security Classifications Policy and the handling of classified information.Experience with ITSM platforms such as ServiceNow, BMC Remedy or equivalent, and familiarity with CMMI, COBIT or other process maturity frameworks.At DXC Technology, we believe strong connections and community ...

Foundation certification or higher. Experience in managed services, outsourced IT or multi-supplier environments, including Service Integration and Management (SIAM). Experience using ServiceNow or equivalent ITSM platforms for service level management, reporting and improvement tracking. Knowledge of ISO/IEC 20000 and improvement methodologies such as Lean, Six Sigma ...

control, CI/CD pipelines, solutions and environment strategies for Power Platform, Azure or AI solutions. Experience integrating with enterprise platforms such as Salesforce, ServiceNow, Jira, Zendesk, SharePoint, Teams, data warehouses, ERP systems or other line-of-business applications. Familiarity with AI-specific risks and controls, such as prompt injection ...

subject matter expert for our curriculum management, timetabling and related administrative systems, across both physical infrastructure and cloud services. You will: Resolve escalated ServiceNow and JIRA calls, getting to the root cause of complex technical issues and implementing clean, well-documented fixes. Monitor system health and respond to alerts, ensuring ...

Teams and audio-visual peripherals Practical knowledge of ITIL-aligned incident, request, problem and change management processes Experience using an IT service management platform (ServiceNow preferred) and maintaining accurate ticket, asset and knowledge records Benefits At Claranet, we go the extra mile with our people—because we believe in building ...

service documentation and IT operational process maps. Exposure or experience in Infrastructure, Digital, SaaS, Application (SAP), or Supply Chain technologies. ITSM toolsets such as ServiceNow, and exposure to architectural frameworks (e.g., TOGAF). Service Management across various disciplines, including managing third-party suppliers in multi-customer and provider environments. Strong ...

support for all AV and meeting rooms systems, resolving incidents promptly and within agreed SLAs. Log, update and close incidents, requests and changes within ServiceNow, keeping accurate records and clear notes. Escalate complex faults to third-party vendors, manufacturers and/or internal teams, and track them through to resolution. ...

support for all AV and meeting rooms systems, resolving incidents promptly and within agreed SLAs. Log, update and close incidents, requests and changes within ServiceNow, keeping accurate records and clear notes. Escalate complex faults to third-party vendors, manufacturers and/or internal teams, and track them through to resolution. ...

configuration control, ergonomics and aesthetics, user experience and customer perception of your product. You need to set the standards. ITIL processes supported by ServiceNow Awareness of business unit policies and processes. Experience of working in an IT Function or similar Has sound generic, domain and specialist knowledge necessary to perform ...