176 to 200 of 243 Support Analyst Jobs in the UK

An exciting opportunity has arisen for a talented Graduate Application Support Analyst to join a dynamic equities trading business. This is an excellent role for someone eager to embark on their career in application support, gaining exposure to cutting-edge technology and fast-paced trading environments. Key … Responsibilities : Provide first-line and second-line support for trading applications, ensuring minimal disruption to trading operations. Troubleshoot and resolve technical issues across various platforms, maintaining optimal system performance. Collaborate with developers, traders, and infrastructure teams to deliver solutions efficiently. Monitor application systems and proactively address potential issues. Execute More ❯

investing in our people, and the processes enabled by digital, to evolve and transform the student and staff experience at UAL. As an Application Support Analyst , you will provide specialist support within the Student Experience service teams, developing and maintaining supported services. You will liaise with internal … project work and ensure release processes and procedures are maintained, enabling smooth transition into operations. In this recruitment round, we are seeking two Application Support Analysts to work across our Student Experience service teams as we focus on creating and enhancing a seamless and reliable digital experience. Experience Strong More ❯

security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service … desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams … that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data More ❯

We have the opportunity for a Service Support Analyst to join our IT department here at Tokio Marine Kiln on a 6-month fixed-term contract. (This role will be based on-site 5 days a week with some potential for hybrid working). Reporting to the Service …/queues to ensure that customer service level agreements are met, paying attention to the reports in the service desk Dashboard, through the SD Analyst tab. Ensure that escalation procedures are being followed and calls are managed according to priority. Ensure that ITSM calls are directed to the correct … support teams in a timely manner, if not under the scope of the Service Desk. Liaise directly with business users to understand or clarify the nature of the incident/request and to confirm the successful resolution of them. Liaise directly with internal 3rd line support teams to More ❯

Your new company A leading insurance company Your new role Technical Support Analyst What you'll need to succeed 3 + years' experience working as an IT Support Engineer in an ITIL environment Good experience with Windows 11 Good experience of Active Directory. AV Support experience More ❯

Job Description: An IT applications support analyst provides both an operational and a process support function, as well as maintaining primary and peripheral systems. We are looking for an entry-level employee, with no previous experience required. If you are interested in learning and developing, this position … learn and grow. Basic computer skills are desirable. Responsibilities: Assist with office administrative activities. Answer and direct phone calls. Organize and file documents. Provide support on projects and general tasks. Benefits: Transportation allowance. Meal allowance. Assistance medical. Training and development opportunities. More ❯

Our client is one of biggest financial services in North America. They are looking for EU Trading operation support Analyst to join the teams in London. Permanent, 4 days in office. Salary is up to £80k or match your expectation + 10-20% bonus and benefits. Key Responsibilities … real-time and periodic reports Data analysis/SQL based type queries Client and venue/broker certification and testing QA testing of algos Support the Operations/Sales teams Maintain real-time market data feed and manage deployments (redline) Identify production bugs and create tickets for 3rd line … support Build and maintain automated/manual portal testing suite Create and maintain both client facing and internal technical documentation (Eg. FIX specs, Regulatory specs, Confluence pages, etc) Integrate internal systems across regions and maintain system configurations Requirements Bachelor’s Degree in Business, Finance, or Computer Science preferred, equivalent More ❯

Our client is one of biggest financial services in North America. They are looking for EU Trading operation support Analyst to join the teams in London. Permanent, 4 days in office. Salary is up to £80k or match your expectation + 10-20% bonus and benefits. Key Responsibilities … real-time and periodic reports Data analysis/SQL based type queries Client and venue/broker certification and testing QA testing of algos Support the Operations/Sales teams Maintain real-time market data feed and manage deployments (redline) Identify production bugs and create tickets for 3rd line … support Build and maintain automated/manual portal testing suite Create and maintain both client facing and internal technical documentation (Eg. FIX specs, Regulatory specs, Confluence pages, etc) Integrate internal systems across regions and maintain system configurations Requirements Bachelor’s Degree in Business, Finance, or Computer Science preferred, equivalent More ❯

A leading group of global life-saving technology businesses is seeking an Operations Support Analyst to join their expanding team. This exciting opportunity sits at the heart of a transformative digital strategy designed to harness the power of connected, smart technologies across operations and enterprise applications. With a … the smooth operation of critical IT systems, supporting enterprise applications, and driving continuous improvements across a diverse and dynamic technology landscape. Key Responsibilities Operational Support & Monitoring Manage daily IT operations, monitor system health, and escalate urgent service requests as needed. Conduct routine system checks to identify inefficiencies and operational … and stability. Documentation & Training Create and maintain internal training materials and documentation for operational procedures. Contribute to a shared knowledge base to ensure consistent support and service delivery. Problem Solving & Root Cause Analysis Collaborate with internal teams and external vendors to identify and resolve complex issues. Translate technical information More ❯

ensures our platform remains unmatched in terms of functionality, scalability and performance. At Tower, every employee plays a role in our success. Our Business Support teams are essential to building and maintaining the platform that powers everything we do - combining market access, data, compute, and research infrastructure with risk … management, compliance, and a full suite of business services. Our Business Support teams enable our trading and engineering teams to perform at their best. At Tower, employees will find a stimulating, results-oriented environment where highly intelligent and motivated colleagues inspire each other to reach their greatest potential. Responsibilities … The Trading Systems Support Analyst will manage the widely-deployed OMS and market data delivery systems involving every major electronic exchange and asset class. Responsibilities will include: Working closely with traders to understand their needs Solving problems by providing level one and level two support for our More ❯

future. If you would like to submit your CV on a general basis, please follow the link below: Our client requires an experienced IT support analyst to handle the IT functions and 1st and 2nd line support for their London office. You will be the sole IT … for the London office whilst reporting to and being supported by an external IT team. The role will include: Providing 1st and 2nd line support Setting up and maintaining IT equipment and work stations Troubleshooting user issues Training staff on software and equipment Logging IT problems and their resolution More ❯

and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas. Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems. Overall Responsibilities Provide … 1st/2nd line support for all Trading Platforms offered to both internal and external client base. Trading front end functionality knowledge. Assist in client On-Boarding. High Frequency trading platform knowledge. User & account administration to include limits adjustments upon Risk approval. System outage management of client trades. Liaison … ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well-controlled More ❯

JOB TITLE: Junior Integrations Support Analyst SALARY: £35,340 -£37, 200 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Watford office. About this Opportunity Join our dynamic … bugs directly, or raising and prioritising IT bug requests when vital to the relevant department and making internal department aware. To be able to support and complete sophisticated Single Sign-On (SSO) migrations to ensure seamless transitions for customers joining or moving between Employee Benefit Partners (EBPs). Lead … tasks, and maintaining clear communication among partners to achieve successful migrations. Experience of managing SSO-related operations, including handling daily emails, queries, and providing support for all aspects of SSO functionality. Demonstrate experience and be able administer account changes efficiently, including scheme closures, novations, modifications to user data fields More ❯

A dynamic and challenging position is available for a skilled Technical Support Analyst to play a key role in ensuring the seamless operation of exchange platforms. The successful candidate will join a passionate team and enjoy a variety of responsibilities ranging from troubleshooting technical issues to driving process … improvements. What You’ll Do: Provide high-quality customer-focused technical support, addressing issues, escalating where needed, and maintaining a professional service standard. Perform troubleshooting and collect data for effective analysis, contributing to swift issue resolution. Maintain critical security reference data, ensuring platform accuracy and compliance. Compile reports for … UK/EU equity markets. Strong communication skills, with an ability to explain technical concepts clearly to non-technical stakeholders. Confidence in handling phone support and managing technical queries in a high-pressure environment. This opportunity offers plenty of scope for career progression, alongside exposure to innovative tools and More ❯

A dynamic and challenging position is available for a skilled Technical Support Analyst to play a key role in ensuring the seamless operation of exchange platforms. The successful candidate will join a passionate team and enjoy a variety of responsibilities ranging from troubleshooting technical issues to driving process … improvements. What You’ll Do: Provide high-quality customer-focused technical support, addressing issues, escalating where needed, and maintaining a professional service standard. Perform troubleshooting and collect data for effective analysis, contributing to swift issue resolution. Maintain critical security reference data, ensuring platform accuracy and compliance. Compile reports for … UK/EU equity markets. Strong communication skills, with an ability to explain technical concepts clearly to non-technical stakeholders. Confidence in handling phone support and managing technical queries in a high-pressure environment. This opportunity offers plenty of scope for career progression, alongside exposure to innovative tools and More ❯

Your new company Hays Recruitment are working closely with an organisation in York to recruit an IT Support Analyst/Trainer to help new starters during the onboarding stage and provide IT Support. This role requires travel within North and East Yorkshire, so the successful candidate must have … access to their own vehicle. Your new role IT Support/Trainer Permanent York Travel across sites £32,000 to £36,000 (Dependent on Experience) What you'll need to succeed Experience delivering training and/or onboarding in a professional services environment Strong understanding of business processes and … in return 26 days holiday plus bank holidays with the potential to increase up to 29 days on qualifying length of service Flexitime scheme, support varied working patterns (condensed hours, part-time hours) and offer working from home/working from different offices where possible Extra day off for More ❯

Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in Worthing … and 2 Days per Week from Home) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with root cause analysis, data centre architecture, network and application management protocols, network … administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. Working as a Technical Support Engineer/IT Service Desk Analyst you will join the team to manage support cases, troubleshoot issues, and host remote sessions. As the Technical Support Engineer/IT Service Desk More ❯

your skill set and experience. If our team feels you are better suited for another role, we will reach out about the alternate opportunity. Support Analyst - Integration & Deployment Management London, Montreal Team: Integration Projects Department: Production Control Group (PCG) Position Overview: The Integration Projects team plays a crucial More ❯

and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will … include user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility: Provide … first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯

and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will … include user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility: Provide … first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯

Application Support with FX Options Our Client is looking to recruit an experienced Application Support Specialist FX Options to join their team in the City London. You will be providing essential support for their FX Options trading platform and ensure the smooth operation of our trading and … support systems. Purpose of role: • Provide day-to-day support for our FX Options trading platform, including troubleshooting, issue resolution, and user assistance. • Collaborate with the IT team to deploy, configure, and maintain the FX Options trading applications and associated infrastructure. • Monitor system performance, identify potential issues, and … and participate in user acceptance testing (UAT) to ensure the quality and functionality of the applications. • Develop and maintain technical documentation, user guides, and support procedures. Requirements: • Proven experience in a similar role, providing application support for financial systems. • Strong knowledge of FX Options trading concepts and terminology More ❯

IT Support Engineer - Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You’ll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-35K + benefits. Apply now for immediate More ❯

security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service … desk, network and system infrastructure, IT operations, security, enterprise architecture and design. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight … risk calculation systems and the business systems used by control and support departments. The team handles all support requests, incidents, problems, and business continuity activities, to ensure the highest quality delivery of services to end users and clients. Responsibilities: Provide support for all trading and back-office More ❯

Join our IT support team at Miller as we seek a dedicated and competent individual to support our IT services. This role will encompass the support, maintenance, improvement and provisioning of a wide range of IT systems, working with both end users and other IT teams in … maximising performance, availability and system integrity. We are looking for someone who enjoys helping people and can manage work requests efficiently, taking ownership of support calls and other tasks within your remit. Your role will be to ensure timely responses and resolutions, minimising adverse business impact for our 1200+ More ❯

Join our IT support team at Miller as we seek a dedicated and competent individual to support our IT services. This role will encompass the support, maintenance, improvement and provisioning of a wide range of IT systems, working with both end users and other IT teams in … maximising performance, availability and system integrity. We are looking for someone who enjoys helping people and can manage work requests efficiently, taking ownership of support calls and other tasks within your remit. Your role will be to ensure timely responses and resolutions, minimising adverse business impact for our 1200+ More ❯