176 to 200 of 948 Support Analyst Jobs in the UK

Full details of the job. Vacancy: Application Support Analyst Job Reference Number: VN1216 Employment Type: Permanent Job Advert: Application Support Specialist – Empowering Innovation with GES EMEA! About the Role: Join GES EMEA as an Application Support Specialist and become a key player in supporting and optimising our suite of business systems and applications across the Europe … Middle East, and Africa (EMEA) region. This vital role will put you at the heart of our IT operations, providing high-level support and troubleshooting across financial, invoicing, IT, and ERP systems. If you thrive in a dynamic environment, have a knack for solving complex issues, and enjoy collaborating with cross-functional teams, this is the role for you. … What You'll Do: Operational Support: Provide expert support for a range of business systems, ensuring smooth daily operations across Sage X3 and other key tools. System Administration: Take ownership of database and server administration, using RDP, MS SQL, and other tools to maintain and troubleshoot Sage X3 and related systems. End-User Interaction: Work closely with business More ❯

a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and support they need to succeed. What you'll do: As an IT Support Analyst II … you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires and existing staff. Troubleshoot and support telephony, network, and application issues. Assist with user account administration, system access … and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. You bring: 3-5 years of hands-on IT More ❯

a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and support they need to succeed. What you'll do: As an IT Support Analyst II … you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires and existing staff. Troubleshoot and support telephony, network, and application issues. Assist with user account administration, system access … and collaboration tools. Participate in system maintenance, documentation, and process improvement initiatives. Support key meetings and ensure smooth operation of IT collaboration tools. Maintain inventory and ensure compliance with ITIL, security, and regulatory standards. Who you are: You are a tech-savvy problem solver with a passion for customer service. You bring: 3-5 years of hands-on IT More ❯

Join to apply for the End User Compute Support Analyst role at NHS Business Services Authority Join to apply for the End User Compute Support Analyst role at NHS Business Services Authority Job Summary This role is office based in Fleetwood due to the nature of the work, and includes travel on occasion to support other locations. Job Summary This role is office based in Fleetwood due to the nature of the work, and includes travel on occasion to support other locations. A positive customer service attitude and focus is important to this role where the post holder will be expected to provide IT advice and guidance, 2nd line IT support and … and installation of end user compute devices across multiple sites of the NHSBSA among other duties. You should have previous experience of working in a 1st/2nd line support roles, ideally within a multi-user Active Directory environment. Any additional support experience or practical knowledge of IT technologies and tools such as SCCM, Intune and Azure would More ❯

from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems – Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management – responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯

the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role The First Line Support Analyst is a key position in the IT Support Desk providing support for all of The Dune Group technology systems. Responsibilities range from day to day … support of core applications including password resets, desk moves, till/store support, account creations, printer issues, mobile phone troubleshooting and ensuring there is a first point of contact for the business for any IT issue. This role involves answering and resolving support queries via multiple contact channels and in-person. A high level of customer service … successful candidate needs to be a motivated self-starter with a passion for IT and an understanding of retail business pressures and commercial requirements. RESPONSIBILITIES: Primary contact for Central Support Office based staff. Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Follow up on open Incidents/Service Requests with support teams and More ❯

from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems - Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully … accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management - responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous … Customer Service experience, first line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating More ❯

the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role The First Line Support Analyst is a key position in the IT Support Desk providing support for all of The Dune Group technology systems. Responsibilities range from day to day … support of core applications including password resets, desk moves, till/store support, account creations, printer issues, mobile phone troubleshooting and ensuring there is a first point of contact for the business for any IT issue. This role involves answering and resolving support queries via multiple contact channels and in-person. A high level of customer service … successful candidate needs to be a motivated self-starter with a passion for IT and an understanding of retail business pressures and commercial requirements. RESPONSIBILITIES: Primary contact for Central Support Office based staff. Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Follow up on open Incidents/Service Requests with support teams and More ❯

Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure … IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and More ❯

We are looking for a Business Support Technology Lead to join our Risk IT/Corporate IT team. This team supports businesses across Risk, Finance, Compliance, and HR with a suite of applications. These applications are a combination of in-house and vendor technology. The team is responsible for developing these applications in line with stakeholder requirements, primarily focusing … and performant production environment, investigates issues, and provides fixes as required, aligned with business priorities. Job Purpose The primary responsibility for this role is to work in a production support environment at Level 2, ensuring daily query resolution, morning checks, system performance monitoring, and cross-application support. The candidate must understand the technical and functional intricacies of the suite … of applications for Risk and Finance they will support, including end-to-end business impacts. They should understand the interfaces to and from their systems to accurately assess current capabilities and limitations, and comprehend the critical path of batch processes and associated business impacts. They will collaborate closely with Level 3 teams and other cross-functional teams, ensuring quality More ❯

timely communications to their issues, and driving improvements to stability and efficiency practices to help us and the business succeed. Job Description: We're looking for an experienced Senior Support Specialist to play a key role in ensuring the stability, performance, and reliability of our Big Data Platform. The successful candidate will have deep technical expertise in big data … technologies and a strong track record of resolving complex technical issues. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Maintains application systems that have completed the development stage … environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. More ❯

Overall Role Objectives Reporting to the Support Lead you will be a key member of our support team, this role will be extremely varied and demanding where you will need to hit the ground running and be able to multi-task in a fast-paced environment. You will be assisting technical and non-technical users in resolving issues … and the business units. Communicate well on your tasks/progress and understand the wider contest in which you work. Flexible - We operate a rota for Out-of-Hours support, supporting critical issues affecting our sites so you will need to be open to flexible working hour. Tasks/Responsibilities Operational Day-to-day management of new and existing … from ticket being logged through to resolution Liaising with internal IT teams for escalation of issues Liaising with third party suppliers for resolution of issues Providing Out of Hours Support when assigned on a rota basis Project work as and when required People Communicate in a civil and effective manner. Act in a responsible and professional manner at all More ❯

and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. Corporate: Engage in a deep variety of business-critical … resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Position Purpose: The primary job function will focus on the global support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties. Primary Accountabilities/Responsibilities: Work … by monitoring the ticketing queue to prioritize, allocate, and ensure timely resolution of tickets Interface directly with and interview partner teams to define application purpose, hardware/application dependencies, support standards, including testing strategy, response requirements, and escalation points. Follow best practices for desktop support with a focus on continuous improvement Performs hardware & software installs, desk moves, adds More ❯

Department delivers differentiation, scalability and security for the business. Reporting to the COO, Technology provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure … IT operations, security, enterprise architecture and design. The Support function provides technical support for all applications. The Application Support team runs a 24/5 global front door to keep us up and running, backed up by business-aligned Support teams that specialise in maintaining their business stream's applications. Each business-aligned Application Support team works with a corresponding Business Technology and Development team. The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade capture, market data, settlement and clearing systems and their associated client applications, as well as overnight risk calculation systems and the business systems used by control and More ❯

Front office Application Support Analyst. Commodities Trading Firm. Permanent role £Market Rate + Discretionary Bonus and Benefits. Hybrid Central London. My client is a top tier commodities trading house based in Central London. They are looking for a permanent Application Support Analyst. Team The Application Support team provides comprehensive support for all applications to the trading … business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a broad range of technical skill sets and is dynamic yet highly disciplined in its approach. As the primary interface between the business and the various IT departments, an understanding of the business context in which the trading applications are deployed is of … paramount importance. Position purpose To provide support of both in-house and vendor supplied applications in the Front Office. The role will support traders and analysts while working closely with our core functions area. Main responsibilities Diagnose and resolve day-to-day live system incidents across a range of systems including both internally developed and vendor supplied applications More ❯

Front office Application Support Analyst. Commodities Trading Firm. Permanent role £Market Rate + Discretionary Bonus and Benefits. Hybrid Central London. My client is a top tier commodities trading house based in Central London. They are looking for a permanent Application Support Analyst. Team The Application Support team provides comprehensive support for all applications to the trading … business ensuring best practice is applied to system support, upgrades, testing and procedures. The team has a broad range of technical skill sets and is dynamic yet highly disciplined in its approach. As the primary interface between the business and the various IT departments, an understanding of the business context in which the trading applications are deployed is of … paramount importance. Position purpose To provide support of both in-house and vendor supplied applications in the Front Office. The role will support traders and analysts while working closely with our core functions area. Main responsibilities Diagnose and resolve day-to-day live system incidents across a range of systems including both internally developed and vendor supplied applications More ❯

staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯

staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯

staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware … Setting up and maintain AV and conferencing equipment. Travel within Zone 1 in London to various company locations How will we help you succeed? Online continuous learning subscription to support your growth and career. Mentorship within the team to help with obstacles and learn from them together. An environment where teamplay and individuality are equally cherished. Opportunities to be More ❯

Social network you want to login/join with: IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. IT Senior Support Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to ensure they maintain a consistent and professional standard of support and adhere to defined … resolve. • Conduct regular ticket quality checks to improve the quality of information being captured and provide valuable insights into incidents and requests reported across the regional offices. IT Senior Support Analyst/Senior Service Desk/Support Analyst Knowledge, Sills and Experience: • ITIL Foundation qualified (or willing to study towards it) • Good understanding of ITSM systems More ❯

IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for a IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford based law firm on a permanent basis. IT Senior Support Analyst/Senior Service Desk/Support Analyst Responsibilities and Duties: • Provide exceptional, high quality IT support to regional offices to consistently meet • Always maintain a customer-focused approach and build relationships with key customers. • Oversee the Regional Team to ensure they maintain a consistent and professional standard of support and adhere to defined policies and procedures. • Utilise advanced technical expertise to address … resolve. • Conduct regular ticket quality checks to improve the quality of information being captured and provide valuable insights into incidents and requests reported across the regional offices. IT Senior Support Analyst/Senior Service Desk/Support Analyst Knowledge, Sills and Experience: • ITIL Foundation qualified (or willing to study towards it) • Good understanding of ITSM systems More ❯

Job Title: IT Application Support Analyst Location: Manchester area - full time on site Employment Type: Permanent, Full-time (40 hours/week) Are you an experienced IT Application Support Analyst looking for your next challenge? Join a well-established retail organisation where you'll play a pivotal role in supporting key business applications - primarily Business Central … while liaising with internal teams and external vendors to ensure smooth, efficient system operations. As the IT Application Support Analyst, your responsibilities will include: Logging and resolving incidents, managing service requests, and supporting end users Supporting and maintaining Business Central and other business applications Monitoring system performance to ensure optimal uptime and functionality Contributing to system and process … improvements Collaborating with third-party suppliers and internal teams Involvement in some hardware configuration and installation tasks To be successful, you'll need: Proven experience in an application support or IT systems role Business Central experience highly desirable Experience in a service desk/support environment Proficiency in Active Directory and desktop configuration Strong communication skills and a More ❯

hours ago Be among the first 25 applicants Direct message the job poster from DGH Recruitment IT Senior Support Analyst/Senior Service Desk/Support Analyst A fantastic opportunity has arisen for an IT Senior Support Analyst/Senior Service Desk/Support Analyst to join our Guildford-based law firm … on a permanent basis. Responsibilities and Duties: Provide exceptional, high-quality IT support to regional offices to consistently meet standards. Maintain a customer-focused approach and build relationships with key customers. Oversee the Regional Team to ensure they maintain a consistent and professional support standard and adhere to policies and procedures. Utilise advanced technical expertise to address complex … Job function: Information Technology Industries: Staffing and Recruiting, Legal Services, Law Practice Referrals can increase your chances of interviewing at DGH Recruitment by 2x. Get notified about new IT Support Analyst jobs in Guildford, England, United Kingdom . #J-18808-Ljbffr More ❯

IT/Desktop Support Analyst x 2/3 - New (REFBJ19) Direct message the job poster from RedRock Resourcing IT/Desktop Support Analyst x 2/3 - New (REFBJ19) A high-profile organisation, recognised as a leader in its field, is seeking several IT/Desktop Support Analysts due to continued growth. Suitable candidates … will have: Strong experience in IT support Professional, friendly approach with the ability to perform well under pressure Punctuality, good attention to detail, and excellent written and verbal communication skills Good troubleshooting and problem-solving skills Enthusiasm to learn and develop skills Network and firewall knowledge and troubleshooting abilities Windows server administration experience Knowledge of virtualization software and cloud … services (Azure/AWS) is highly beneficial The duties include: Supporting clients and ensuring the ticketing process is followed, keeping clients informed Diagnosing support cases with team assistance Proactive maintenance of client networks using support tools Managing new workstation builds and user setups Engaging in technical projects, meeting clients, and providing onsite support with the team Implementing More ❯

Senior IT Support Analyst x 2 - New (REFBJ24) A high-profile organisation, recognised as a leader in its field, is seeking several Senior IT Support Analysts due to ongoing growth. Suitable candidates will have: Strong experience in IT support A professional, friendly approach with the ability to perform well under pressure Punctuality, good attention to detail … Windows server administration Knowledge of virtualization software and cloud services (Azure/AWS) is highly beneficial The duties include: Supporting clients, following ticketing processes, and keeping clients informed Diagnosing support cases with team support Proactive maintenance of client networks using support tools Managing new workstation builds and user setups Participating in technical projects, client meetings, and onsite More ❯