1st Line Support Jobs in the UK excluding London

26 to 50 of 71 1st Line Support Jobs in the UK excluding London

First Line Support Engineer / IT Service Desk Technician

London, South East, England, United Kingdom
Hybrid / WFH Options
AWD online
First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in IT Support roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows … and Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line More ❯
Employment Type: Full-Time
Salary: £28,000 - £34,000 per annum
Posted:

Graduate / 1st Line Support - SQL / Applications

Maidenhead, Berkshire, England, United Kingdom
Oscar Technology
Graduate/1st Line Support - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o … Databases/basic SQL o Remote Access Tools Entry level role - salary in the region £25-35K Apply now for immediate consideration and interview this week! Graduate/1st Line Support - SQL/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯
Employment Type: Full-Time
Salary: £25,000 - £35,000 per annum
Posted:

Graduate / 1st Line Support - Software / Applications

York, North Yorkshire, Yorkshire, United Kingdom
Oscar Associates (UK) Limited
Graduate/1st Line Support - Software/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting Saas/Web applications, providing user support, and training new Users on the platform. Perfect for someone who … wants to get more hands on, & build up their software experience. Key Skills: o Technical Support experience, supporting users of Business Applications o Windows support experience o Remote Access Tools Good benefits package - get in touch for more details! Apply … now for immediate consideration and interview this week! Entry level role, training and a great place to start your career - salary in the region £24-27K Graduate/1st Line Support - SQL/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

Junior Technical Support Engineer / 1st Line Support Technician

Enfield, Middlesex, England, United Kingdom
The BE Company
Job Title: Junior Technical Support Engineer Location: Enfield, North London Salary : £27,000 - £33,000 per annum Job Type: 1 year Fixed Term Contract, with possible extension, Full Time (ROTA Day/Night Shifts & Weekends) About us BE DC Connect UK Ltd is a visionary company that plans a sustainable future. Powered by clean energy and are ready … cages or private suites complimented by 24/7 onsite staff and premium carrier neutral transit. About the role We currently have vacancies for three (3) Junior Technical Support Engineer at a salary ranging £27,000 - £33,000p.a. dependant on experience, knowledge and capabilities. The ideal candidate should be a team player with excellent communication, interpersonal and organisational … Support, IT Technical Support, IT Systems Engineer, IT Systems Technician, Systems Technician, IT Support Technician, Systems Administrator, IT Systems, Systems Support, 1st Line Support Engineer, Out of Hours Support, ICT Officer will also be considered for this role. More ❯
Employment Type: Contractor
Rate: £27,000 - £33,000 per annum
Posted:

1st line IT Support

Mansfield, Nottinghamshire, East Midlands, United Kingdom
Nextech Group Limited
Job Title: 1st Line IT Support Engineer Location: Mansfield (On-Site) Salary: Up to £28,000 per annum + benefits Are you an enthusiastic 1st Line IT Support Engineer looking to grow your career in a hands-on role? We're working with a leading manufacturing business in Mansfield seeking … a motivated support engineer to provide day-to-day IT assistance to staff across the organisation. This is an excellent opportunity for someone with a passion for IT who enjoys solving problems, supporting users, and working with a wide range of technologies in a fast-paced environment. Key Responsibilities Act as the first point of contact for IT … using the ticketing system. Assist with IT equipment audits, patching, and system maintenance. What You'll Bring Previous experience in an IT support or service desk role (1st Line). Good knowledge of Microsoft environments (Windows OS, Office 365, Active Directory). Basic networking knowledge (DNS, DHCP, TCP/IP). Strong problem-solving and More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

1st Line Support

Eastleigh, Hampshire, England, United Kingdom
Hays Specialist Recruitment Limited
1st Line Support 2-Month Initial Contract100% Onsite in Eastleigh £20.71 p/h Umbrella Your new company You'll be joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new role As a1st Line Support Technician, you'll be the first point of contact for technical issues, providing support to users across the organisation. You'll log and monitor service desk calls, resolve incidents, and escalate where necessary. You'll More ❯
Employment Type: Contractor
Rate: £20.71 per hour
Posted:

IT Support (1st Line)

Bristol, Avon, South West, United Kingdom
Ernest Gordon Recruitment
IT Support (1st Line) Bristol £23,000 to £25,000 + On the Job Training + Career Progression + Company Pension + Paid Overtime Are you an IT Support or similar, from an computer science background looking to take the next step in your career with a growing software and hardware provider looking … hardware, placing their value in their employees, offering great company benefits and clear routes for career progression. In this role you would be responsible for being the first line of contact for customers and clients over the phone, providing technical sales, solving problems and allocating tickets to higher engineers. The ideal IT Support would have come … in IT support or software/hardware Good customer service and communication skills Passion for IT or computer science Keywords : IT Support, Graduate, Computer Science, 1st Line, Applications, Bristol, Somerset, Trainee, Software, Hardware, Troubleshooting Reference : 21941 If you are interested in this role, click 'apply now' to forward an up-to-date copy More ❯
Employment Type: Permanent
Salary: £24,000
Posted:

Contract IT Hardware Support Engineer (1st line)

Winchester, Hampshire, South East, United Kingdom
Spectrum It Recruitment Limited
Contract IT Hardware Support Engineer (1st line) Location: Winchester, Hampshire - 5 days per week onsite Duration: 3 months IR35 Status: Inside IR35 Spectrum IT are collaborating with a client looking to hire a contract IT Hardware Support Engineer (1st line) to join their team on a short-term 3-month … Only and requires you to be onsite 5 days per week. Working hours: Monday to Friday, 8:00am - 4:00pm This is a fantastic opportunity for someone with strong 1st line hardware BAU break/fix experience, excellent service desk skills, and a solid grasp of endpoint management tools. Key Skills & Responsibilities Provide break/fix hardware … support across a wide variety of devices, including PCs, laptops, mobile devices, tablets, printers, and telephony. Work closely with internal teams and 3rd party vendors to resolve BAU hardware-related issues efficiently. Endpoint management tools such as Microsoft Intune, ME MDM, Microsoft Entra, Datto RMM for device monitoring and troubleshooting. Contribute to ongoing problem management, troubleshooting and root More ❯
Employment Type: Contract
Rate: £18.00 - £22.00 per hour
Posted:

Contract IT Hardware Support Engineer (1st line)

Colden Common, Hampshire, United Kingdom
Spectrum IT Recruitment
Contract IT Hardware Support Engineer (1st line) Location: Winchester, Hampshire - 5 days per week onsite Duration: 3 months IR35 Status: Inside IR35 Spectrum IT are collaborating with a client looking to hire a contract IT Hardware Support Engineer (1st line) to join their team on a short-term 3-month … Only and requires you to be onsite 5 days per week. Working hours: Monday to Friday, 8:00am - 4:00pm This is a fantastic opportunity for someone with strong 1st line hardware BAU break/fix experience, excellent service desk skills, and a solid grasp of endpoint management tools. Key Skills & Responsibilities Provide break/fix hardware … support across a wide variety of devices, including PCs, laptops, mobile devices, tablets, printers, and telephony. Work closely with internal teams and 3rd party vendors to resolve BAU hardware-related issues efficiently. Endpoint management tools such as Microsoft Intune, ME MDM, Microsoft Entra, Datto RMM for device monitoring and troubleshooting. Contribute to ongoing problem management, troubleshooting and root More ❯
Employment Type: Contract
Rate: GBP 18 - 22 Hourly
Posted:

Contract IT Hardware Support Engineer (1st line)

southampton, south east england, united kingdom
Spectrum IT Recruitment
Contract IT Hardware Support Engineer (1st line) Location: Winchester, Hampshire - 5 days per week onsite Duration: 3 months IR35 Status: Inside IR35 Spectrum IT are collaborating with a client looking to hire a contract IT Hardware Support Engineer (1st line) to join their team on a short-term 3-month … Only and requires you to be onsite 5 days per week. Working hours: Monday to Friday, 8:00am - 4:00pm This is a fantastic opportunity for someone with strong 1st line hardware BAU break/fix experience, excellent service desk skills, and a solid grasp of endpoint management tools. Key Skills & Responsibilities Provide break/fix hardware … support across a wide variety of devices, including PCs, laptops, mobile devices, tablets, printers, and telephony. Work closely with internal teams and 3rd party vendors to resolve BAU hardware-related issues efficiently. Endpoint management tools such as Microsoft Intune, ME MDM, Microsoft Entra, Datto RMM for device monitoring and troubleshooting. Contribute to ongoing problem management, troubleshooting and root More ❯
Posted:

1st Line IT Support Engineer (MSP)

Chesterfield, Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
Job Title: 1st Line IT Support Engineer (MSP) Location: Chesterfield (Hybrid) Salary: Up to £28,000 Are you a motivated 1st Line IT Support Engineer looking to develop your career within a thriving Managed Service Provider (MSP) ? This is an exciting opportunity to work with a variety of clients and … technologies, gaining valuable experience in a supportive and fast-paced environment. Key Responsibilities Act as the first point of contact for client IT support requests via phone, email, and remote tools. Diagnose and resolve a wide range of technical issues across hardware, software, and networks. Provide support for Microsoft 365, Windows 10/11, and core … where necessary. Maintain accurate documentation in the ticketing system. Assist with client projects, such as migrations, upgrades, and new system rollouts. What You'll Bring Previous experience in a 1st Line or Service Desk role , ideally within an MSP. Strong knowledge of Microsoft environments (Windows OS, O365, Active Directory). Basic networking understanding (DNS, DHCP, TCP/ More ❯
Employment Type: Permanent, Work From Home
Salary: £28,000
Posted:

1st Line IT Support Engineer (Cloud)

Taunton, Somerset, United Kingdom
Hybrid / WFH Options
ISR RECRUITMENT LIMITED
1st Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £28,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 12 months experience in a similar IT role logging and resolving tickets on a Service … Desk Act as first point of contact via phone, email or chat function Provide support across Microsoft 365, workstations, servers, printers, networks and vendor applications Carry out daily system checks and asset management tasks Contribute to knowledge base documentation and process improvements Undertake training to build technical skills and certification GCSEs (including Maths and English) or equivalent Knowledge … A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 1st Line Support Engineer (Cloud) on a permanent basis to join their busy service desk team that is on a successful growth path. This role involves More ❯
Employment Type: Permanent
Salary: £27000 - £29000/annum (plus excellent company benefits)
Posted:

1st Line IT Support Engineer

Chorley, Lancashire, North West, United Kingdom
Bowdon Associates Ltd
Job Title: 1st Line IT Support Engineer Location: Chorley Salary: £25,500 - £27,000 The Client Our Client are a growing Managed Service Provider (MSP) who provide IT support and solutions to businesses throughout the UK. They are looking to appoint an enthusiastic Level 1 IT Support Engineer to join their … friendly and dynamic support team providing remote support to their customer base. The Role of Level … IT Support Engineer Respond to email and phone support requests to maintain the operation of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactive maintenance activities Contribute to IT projects when More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

French speaking 1st Line Support Advisor

Welshpool, Powys, UK
French Selection UK
FRENCH SELECTION (FS) French speaking 1st Line Support Advisor Do you have the following skills, experience and drive to succeed in this role Find out below. Location: Welshpool Salary: up to £26,000 per annum Ref: 4283SF To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job … reference: 4283SF The company: A well-established and trusted UK brand who operate on a global scale Main duties: Provide 1st line technical support to customers by res... More ❯
Posted:

French speaking 1st Line Support Advisor

Four Crosses, Powys, UK
French Selection UK
FRENCH SELECTION (FS) French speaking 1st Line Support Advisor Do you have the following skills, experience and drive to succeed in this role Find out below. Location: Welshpool Salary: up to £26,000 per annum Ref: 4283SF To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job … reference: 4283SF The company: A well-established and trusted UK brand who operate on a global scale Main duties: Provide 1st line technical support to customers by res... More ❯
Posted:

1st Line Support Engineer

Bristol, Avon, South West, United Kingdom
Set2Recruit
1st Line Support Engineer - Bristol - MSP We're working with a well-establishedManaged Service Provider (MSP)based in Bristol who is looking to add a1st Line Support Engineerto their growing team. This is afull-time role with great training and progression opportunities. The Role You'll be the first point of … hiccups to trickier troubleshooting. You'll work within a structured escalation process and be supported by a collaborative team. Perfect for someone with 6-18 months of IT support experienceor a strong IT foundation looking to step into the MSP world. What You'll Need Good knowledge ofWindows 10/11 troubleshooting Experience or exposure toMicrosoft 365 (Outlook … Teams, SharePoint) Understanding ofActive Directory, basic networking, and remote support tools Confident communicator (written & verbal) A genuine enthusiasm for tech and problem-solving Nice to Have (Not Essential) IT certifications (CompTIA A+, Microsoft Fundamentals, etc.) Prior MSP experience Familiarity with ticketing systems (ConnectWise, Autotask, etc.) What's on Offer Salary up to£27,000(DOE) Regular training andfunded More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

1st Line Support Analyst

Sevenoaks, Kent, England, United Kingdom
Hybrid / WFH Options
Franklin Bates
Assistant IT Support Analyst Up to £31,000 Onsite in Sevenoaks, Kent with some hybrid working flexibility *Please only apply for consideration if you are able and willing to commute to Sevenoaks, Kent daily. Free parking … is available, otherwise the site is within walking distance of Sevenoaks train station.* Do you have 18 months+ professional experience in an IT support role focused on 1st line/helpdesk/service desk style support? Are you enthusiastic, with a can-do attitude and excellent customer service skills? If so, you could … which would be very well suited to someone who is early in their IT career, bringing 18 months+ professional experience in an IT support role focused on 1st line/helpdesk/service desk style support, who is keen to gain exposure to new environments and learn from a talented team around them. More ❯
Employment Type: Full-Time
Salary: £26,000 - £31,000 per annum
Posted:

Field Engineer/1st Line Support

Glasgow, Lanarkshire, United Kingdom
LA International Computer Consultants Ltd
Our telecoms client is looking for 5 1st Line Support Engineers/Field Engineers to start on the 1st of December 2025. The roles are for 12 months initially with rate £160-200 per day outside IR35. Candidates need to be located in Glasgow/Central Belt of Scotland. The role is 5 days … onsite in Glasgow. Please note that successful candidate will have to go through BPSS clearance. Must have technical/professional qualifications: * Proven track record in the installation and support of DC Charger, PDH, SDH, Comtel, Microwave radio technology's DC & AC experienced. * Knowledge of Cisco & Alcatel products. * LAN & WAN Internetworking skills Required skills and experience: * Installation of Networks … provide a professional field engineering service for provide and assure activities across strategic telecommunications network across Scotland. - To be available for the provision of 24 x 7 x 365 1st line, assure activities and routine maintenance work for our key utilities' suppliers. - Working alongside our project engineers on project delivery & assure delivery to achieve the benefits expected More ❯
Employment Type: Contract
Rate: GBP Daily
Posted:

1st Line IT Support

Yorkshire, United Kingdom
Hybrid / WFH Options
Hays Technology
IT TRAINEE/1ST LINE SUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT .00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1st Line IT Support role. More ❯
Employment Type: Contract
Rate: GBP 110 - 120 Daily
Posted:

1st Line IT Support

North Yorkshire, England, United Kingdom
Hybrid / WFH Options
Hays Specialist Recruitment Limited
IT TRAINEE/1ST LINE SUPPORT CONTRACT LOCATION - YORK - HYBRID WORKING 3-6 MONTH CONTRACT £110.00 - £120.00 PER DAY FULL TRAINING PROVIDED Your new role We are supporting a major employer in York to bring in a Computer Science Graduates to start their careers in a 1st Line IT Support More ❯
Employment Type: Contractor
Rate: £110 - £120 per day
Posted:

First Line Support Engineer 3 Months £170 - £180 Per Day Exeter

Exeter, Devon, England, United Kingdom
Opus Recruitment Solutions Ltd
First Line Support Engineer | 3 Months | £170 - £180 Per Day | Exeter My client is seeking a Contract IT Analyst for an initial 3-month engagement with view of extension. The role requires full-time on-site presence in Exeter. This position is offered on a PAYE basis and falls inside IR35. Key Requirements 2+ Years of … First Line Support/Service Desk Experience Experience building PC’s and Mobile Devices is Preferred Experience with SCCM, Active Directory, Office 365, Citrix VPN Ability to follow processes and log support tickets accurately Locality to Exeter and willingness to commit to full time onsite work Strong Communication Skills What you need to do … now If you feel like this First Line Support/Service Desk role is a good fit for you and would like to know more then please apply with your most up to date CV. First Line Support Engineer | 3 Months | £170 - £180 Per Day | Exeter More ❯
Employment Type: Contractor
Rate: £170 - £180 per day
Posted:

IT Support Engineer 1st Line

Fulwood, Preston, United Kingdom
CHEC
you are care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity has arisen … for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. If successful, you will serve as the first point of contact for all IT support … ensuring all queries or issues have been logged and resolved correctly Prioritise and manage open cases in a timely manner Person Specification Experience Essential Previous experience in a similar 1st Line IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong ability to multitask in a More ❯
Employment Type: Permanent
Salary: Negotiable
Posted:

1st Line Technical Support

Tunbridge Wells, Kent, England, United Kingdom
Hybrid / WFH Options
Vermelo RPO
Job Title: 1st Line Technical Support Location: Tunbridge Wells, Kent, UK Job Type: Full-Time Overview: A fantastic opportunity has arisen for a proactive and customer-focused individual to join a dynamic team providing 1st Line Technical Support. This role is ideal for someone with a passion for technology, strong problem-solving … skills, and a commitment to delivering exceptional customer service. Key Responsibilities: Deliver technical support to customers via phone, email, and live chat. Diagnose and resolve issues related to video telematics systems and connected hardware. Process and triage service tickets with efficiency and accuracy. Access and review video footage to aid in fault diagnosis and resolution. Escalate complex or … unresolved issues to senior technical support as required. Maintain detailed records of customer interactions, including issues, actions taken, and resolutions. Assist in the commissioning of new or replacement devices. Work collaboratively with internal teams, such as Product Development and Account Management, to resolve customer issues and share feedback. Engage in ongoing training to stay current with product updates More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

1st Line Support Engineer

Portishead, North Somerset, Somerset, United Kingdom
Anthony Marks
AMR298 IT Support Bristol upto £28,000 My Client are a leading … Bristol based IT technology services provider and cloud solution provider. This dynamic company are currently looking to expand there technical team and currently have a vacancy for an additional 1st line-technical Support Specialist/Software Support Consultant. The Software Support Consultant/IT Support Specialist will need the … following experience: 1) Ideally previous IT Technical support gained in a busy IT environment. Any knowledge of windows PC, Server Ops and understanding of office365 advantageous. Any Linux a bonus 2) Ideally experienced across the board in all areas of office Networks 3) Anyone working for a current Managed service provider advantageous 4) Hard Working and looking to More ❯
Employment Type: Permanent
Salary: £20000 - £28000/annum +benefits £1500 on Call 1 week in 3
Posted:

1st Line Support Apprentice

High Street, Stevenage, England
JUST I.T. TRAINING LIMITED
Here, you will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 ICT Apprenticeship. You will be supporting the technical team, providing 1st line support - both onsite and offsite. Role Responsibilities: Respond to helpdesk requests remotely Taking help desk calls; logging and tracking calls Hardware and software repairs … with other team members in the field providing technician days and completing installations Training Information Communications Technician Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship Team to increase your skills Potential full-time position for the right candidate after completion of the apprenticeship Apprenticeship Standard Information communications technician (level … software Qualifications English GCSE, grade 4/C and above (Essential) Math GCSE, grade 4/C and above (Essential) About the Employer JUST I.T. TRAINING LIMITED IT Support London based national coverage company. More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 to £23,809.50 a year
Posted:
1st Line Support
the UK excluding London
10th Percentile
£22,750
25th Percentile
£24,500
Median
£26,500
75th Percentile
£29,250
90th Percentile
£32,500