26 to 49 of 49 1st Line Support Jobs in the UK excluding London

you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1st Line IT Support Technician to join their dynamic team. This is an excellent opportunity to work with a supportive team … and without interruption. They offer a comprehensive range of services including IT Support, Network Solutions, Cyber Security and Cloud Deployment. As a 1st Line IT Support Technician, you will act as the first point of contact for all client enquires, providing exceptional technical … you have everything you need. Key Responsibilities You will be Supporting customers around the South of England UK, troubleshooting issues and monitoring systems Providing 1st line support via phone and remote access but also visiting client's sites when required. Working with cloud-based systems. More ❯

1st Line Support Engineer – Bristol (Hybrid) £24,000 – £28,000 + Benefits This is a hands-on technical support role with a well-established Microsoft Solutions Partner. As a 1st Line Support Engineer, you’ll be the first … IT career in a business that values training, progression, and a high standard of customer service. What’s on offer: Join a collaborative support team in a hybrid role based 3 days per week at a modern Bristol office. You’ll receive ongoing professional development, gain exposure to … Microsoft technologies, and work in a service-driven, client-facing environment. Benefits include structured training pathways, full-time permanent employment, and support with industry certifications. What we’re looking for: 1+ year of experience in a technical support or helpdesk role (ideally MSP) Good knowledge of More ❯

1st Line Support Engineer Up to £28k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st Line IT Support Engineers! After already placing within the … business, we know firsthand how well they treat their staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting … business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to More ❯

Job Title: 1st Line Engineer Location: Falmouth Salary: Up to £30,000 Are you passionate about Microsoft technologies and eager to take the next step in your IT career? Chapman Tate Associates are delighted to partner with a thriving Managed Service Provider (MSP) based in Birmingham in … an ambitious IT professional looking to take on 3rd Line responsibilities in a progressive, fast-paced environment. About the Role: As a 1st Line Engineer, you will be a key member of the team responsible for delivering exceptional IT support and infrastructure management. … IT infrastructure projects and improve service delivery. Maintain documentation and deliver excellent customer service, ensuring client satisfaction. About You: Proven experience in a 1st Line Engineer role, with exposure to 2nd Line tasks. Strong knowledge and hands-on experience with Microsoft technologies including Azure More ❯

We're looking for an enthusiastic 1st Line Support Technician to join our team at Cleartech Communications Ltd and be the first point of contact for customers, solving their technical issues with expertise and care. If you’re passionate about technology, love helping people, and … want to be part of a growing, customer-focused company, get in touch! Role Provide 1st Line support on the service desk, ensuring all tickets, incidents and service requests are correctly logged Dealing with internal IT support, supporting staff and customers with Office … other internal systems and platforms Perform root cause analyses on issues and, where appropriate, investigate reasons and feed back to the team Offering support and guidance to users in the use of the company’s bespoke business applications and liaising with our in-house maintenance team Working as More ❯

1st Line Support Analyst £30,000 Fully Remote An exciting opportunity to join a growing, global organisation that is expanding its support team. You'll be part of a close-knit IT function, providing first-line technical support within … a Microsoft Office 365 environment. Your responsibilities will include managing and resolving support tickets, escalating issues where appropriate, and contributing to the smooth operation of end-user services. In addition to day-to-day support tasks, you'll have the chance to broaden your experience by … Outstanding customer service skills and a strong service-oriented mindset * Proficiency in Microsoft technologies, particularly Office 365 and Azure Active Directory * A proactive support analyst who is eager to learn and develop professionally * Experience supporting user lifecycle processes (joiners, movers, leavers) Desirable: Experience supporting Dynamics 365 Familiarity with More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK … be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

We are looking for a German speaking 1st Line support Technician to work for a reputable client based in reading. As a 1st Line Technical Support Specialist, you'll be the first point of contact for users across the UK … be the calm, knowledgeable voice that guides them through. Responsibilities Delivering top-tier customer service every step of the way Provide remote technical support (in German & English) for hardware/software issues Troubleshoot problems and follow decision trees to pinpoint the root cause Escalating unresolved issues to suppliers … to share knowledge and solve problems together Communicate clearly and regularly with internal teams and external partners Experience: Experience in a Tier 2 support or similar technical helpdesk environment Confident in problem solving and fault diagnosis using structured approaches Experience handling general networking issues Previous call centre or More ❯

1st Line IT Support Engineer - Central London - £28,000 - Great Opportunity! Role : 1st Line IT Support Engineer Areas : Central London (EC1) Salary : £25,000 - £28,000 - Unbelievable Training! I am working on an exciting new opportunity with my client. We … growing and dynamic team based in London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be More ❯

First Line Technical Support Engineer (Shift Patterns) First Line Technical Support Engineer (Shift Patterns … Location: Chertsey, SurreyJob Type: Full timeContract Type: PermanentSalary: £21,000 - £30,000 (depending on experience) + £4k Shift Allowance Are you an experienced First Line Support Engineer looking to boost your career working in an advanced Helpdesk team that pride themselves on delivering high-quality service … culture of Community, Confidence, and Integrity. The Role Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join our 24x7 Support Team. Joining this technically strong, fun and dynamic team, you will be More ❯

for a Customer Support Team Leader to join a new Managed Services Provider in Essex, where you'll lead and motivate a 1st Line Customer Support Team, who are largely responsible for providing basic IT support, amongst some other services. Please … strict SLAs, encouraging an exceptional level of customer service, and driving improvements wherever possible. You'll escalate more complex issues to a 2nd Line Support Team, and will have access to in-house Subject Matter Experts when needed. You will work to promote a self-serve … approach to customer resolution, and ultimately look to reduce the number of incoming support calls through educating users and contributing to the organization's knowledge base, This role would be well-suited to someone who has experience within an IT Support/Helpdesk environment, and is More ❯

for a Customer Support Team Leader to join a new Managed Services Provider in Essex, where you'll lead and motivate a 1st Line Customer Support Team, who are largely responsible for providing basic IT support, amongst some other services. Please … strict SLAs, encouraging an exceptional level of customer service, and driving improvements wherever possible. You'll escalate more complex issues to a 2nd Line Support Team, and will have access to in-house Subject Matter Experts when needed. You will work to promote a self-serve … approach to customer resolution, and ultimately look to reduce the number of incoming support calls through educating users and contributing to the organization's knowledge base, This role would be well-suited to someone who has experience within an IT Support/Helpdesk environment, and is More ❯

looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line IT support engineer to join us as we continue to expand throughout the UK. Main duties of the job … An exciting opportunity has arisen for a dynamic IT Support Engineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our IT support team. … have been logged and resolved correctly Prioritise and manage open cases in a timely manner Person Specification Experience Essential Previous experience in a similar 1st Line IT Support role, providing technical assistance to end-users via phone, email, and remote support tools. Strong More ❯

DK Recruitment are seeking a 1st Line Support Engineer on behalf of our client based in Bristol. This is an exciting opportunity to work for a growing Managed Service Provider. As part of a dynamic and highly skilled team you will be working on the … offer great career progression and training opportunities! Tech stack Microsoft 365 Azure VMware Hyper-V Active Directory Administration (passwords, users, groups, permissions) Desktop support Network support Windows Server Location: Bristol (2 days WFH per week) Benefits Up to £29,000 DOE Private health care 25 days More ❯

Does a 1st Line IT Support role working for a leading and state of the art automation manufacturer excite you?? It certainly should! This is a rare opportunity to join a company who are making equipment for our future automation, if you wish to learn … within a state-of-the-art facility runs. Tell me more! You'll be working closely with the Senior Administrator and providing front line desktop IT support and other technical advice to business users. You'll be involved with help desk monitoring and problem solving, assisting More ❯

in Warrington. Typical job duties and responsibilities will be to: -build laptops - inserting memory, configuring the laptop and arranging shipping -this role is typically 1st line support Our client is seeking some in or close to Warrington and must be able to work Monday-Friday More ❯

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such More ❯

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such More ❯

Job Title: First Line Support Technician Salary: £25,000 - £29,000 Industry: Legal Location: London/Hybrid Type: Full-Time About the Role You will be part of a collaborative IT team responsible for maintaining and supporting the organisation’s IT, IS, and telecoms systems. Your … day-to-day responsibilities will include providing first-line technical support to approximately 200 users, resolving issues efficiently, maintaining IT systems, and assisting with hardware/software installations and IT projects. Key Responsibilities Provide first-line technical support for hardware, software, and … peripheral devices Log and manage support requests, keeping users updated on progress and outcomes Troubleshoot and resolve issues within established SLAs Escalate complex issues appropriately while ensuring continuity of service Support account management and ensure adherence to security protocols Conduct daily system health checks and address More ❯

Your new company This Facilities Management company is looking to add a 1st line engineer to their service desk. The role is based at their head office north of Salisbury, so you'll need your own transport, but free parking is available. Your new role As a … member of the IT Service Desk team, you will provide technical support to the client's users, mainly over the phone but sometimes in person, ensuring they stay productive. The company values your growth and offers ITIL V3 and CompTIA+ certifications to help you develop your skills. This … the UK for the last 5 years minimum) Proficient in Microsoft operating systems and applications, including Microsoft Office 2016+ and Windows 10. IT support experience in a distributed/hybrid multi-office environment. IT Service Desk reporting (e.g. ticket analysis, reporting on KPIs such as 'first time fix More ❯

outstanding customer service, we want to hear from you! What You'll Do: As a Service Desk Analyst, you'll be the first line of support for our valued customers. Your role will include: Handling incoming queries and issues with professionalism and efficiency. Utilising service management … approach to your work. Ability to work independently while still being a team player. Basic understanding of service level agreements and third-party support agreements. General knowledge of the Microsoft 365 suite. Outstanding customer service and telephone handling skills. Why Join Us? At our company, we believe that … in contact. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps More ❯

the future with enthusiasm and a commitment to excellence. The Role This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst … ensuring customers receive a great level of support and satisfaction. The successful candidate will have experience of some of the following. The below list isn't exhaustive , it's more to provide an idea. If you're meeting a handful of the required points, we'd still encourage … you to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯

the future with enthusiasm and a commitment to excellence. The Role This Teesside based business are looking for an eager and enthusiastic IT Support Analyst with a desire to develop and progress within the business. You will be responsible for ensuring the efficient resolution of IT incidents, whilst … ensuring customers receive a great level of support and satisfaction. The successful candidate will have experience of some of the following. The below list isn't exhaustive , it's more to provide an idea. If you're meeting a handful of the required points, we'd still encourage … you to apply: Experience within a similar IT role A desire to progress within an IT Support role Knowledge of IT and connectivity systems Exceptional customer service skills Excellent verbal communication skills If you are interested in this role, please apply using the link More ❯

the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness … to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work More ❯