FirstLineSupport Location: Nottingham (Accessible via public transport) Salary: 27k (Depending on Experience) Hours: 37.5 (Shifts of 8:30am till 5:00pm, 9:00am till 5:30pm and 9:30am till 6:00pm) SF Recruitment are recruiting for a FirstLineSupport for our Nottingham based client. As the FirstLine … or even someone who has a qualification within IT and is now looking to gain experience. Our client would also look at candidates with previous or current 1stline experience, looking to progress, with salary being dependent on experience level. Key Duties and Responsibilities: - Manage Incidents and Requests in line with Process and … offered throughout the customers' support hours. - Be familiar with the following processes - reviewing knowledge articles, online support material and utilizing others expertise to provide a 1st Time Fix wherever possible. - Escalating Incidents and Requests when required to internal resolver groups (2nd and 3rd Line) or external parties - Contribute to the Service Desk Knowledge More ❯
FirstLineSupport Technician This is an all-encompassing IT Support role which will be a mix of Service Desk and Desktop Support This is a full-time permanent position paying up to £28K per year based on site in Plymouth. A driving license is required as there are frequent site visits … This is a great opportunity to develop your IT career and gain exposure to a wide range of technologies! What will you be doing? Coming in as a FirstLineSupport Technician, one day won't be the same as the next, ideally you will be the first port of call for Hardware and Software issues … you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - Windows, FirstLine, Service desk, O365, Communication, Active Directory, Exchange More ❯
FirstLineSupport Technician This is an all-encompassing IT Support role which will be a mix of Service Desk and Desktop Support This is a full-time permanent position paying up to £28K per year based on site in Plymouth. A driving license is required as there are frequent site visits … This is a great opportunity to develop your IT career and gain exposure to a wide range of technologies! What will you be doing? Coming in as a FirstLineSupport Technician, one day won’t be the same as the next, ideally you will be the first port of call for Hardware and Software issues … you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS – Windows, FirstLine, Service desk, O365, Communication, Active Directory, Exchange More ❯
IT Helpdesk - FirstLineSupport! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues with a smile! Assist users with software and … unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part … unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. More ❯
IT Helpdesk - FirstLineSupport! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues with a smile! Assist users with software and … unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part … unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. More ❯
Livingston, West Lothian, Scotland, United Kingdom Hybrid / WFH Options
THE CHANNEL RECRUITER LTD
JOB TITLE : 1stLine IT Support SALARY: £24,500 per annum SETTING: Office based with two days a week working from home after the first 8 weeks of training is completed. 1 in 6 weekends working. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym … individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1stLine IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact … a conversation with you! We are also happy to consider applicants with a strong customer service background who has an interest in IT – full training will be provided. KEYWORDS : 1stLine IT Support, 1stLine, 1stLine Helpdesk, 1stLine Technical Support, Technical Analyst More ❯
Northampton, Northamptonshire, East Midlands, United Kingdom
Commercial
Job Title: Firstline IT support Location: Northampton - NN4 (office based) Contract: 6-month fixed term (could be extended/permanent) Salary: £28-30,000 Have you recently graduated with a degree in Computer science or similar? Are you looking to gain experience of working within an IT department? Then this role could be for you. … A leading provider of innovative solutions who pride themselves on delivering exceptional service and support to their clients are wanting to grow their IT department to support their 250+ users in the UK. Key Responsibilities: Provide first-line technical support to end-users, resolving hardware and software issues. Assist with the installation … configuration, and maintenance of IT equipment and systems. Monitor and maintain computer systems and networks to ensure optimal performance. Respond to IT support requests in a timely and efficient manner. Document and track issues, solutions, and work performed using ticketing system. Support the IT team with various projects and initiatives as needed. Qualifications: IT graduate or More ❯
Seafield, West Lothian, United Kingdom Hybrid / WFH Options
The Channel Recruiter
JOB TITLE : 1stLine IT Support SALARY: £24,500 per annum SETTING: Office based with two days a week working from home after the first 8 weeks of training is completed. 1 in 6 weekends working. BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym … individual ambitions to transform and evolve. We consult, define, adapt, and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. LOCATION : Livingston JOB SPECIFICATION: 1stLine IT Support This role sits within the helpdesk team at our Livingston office. Day-to-day, you will be the first point of contact … either by phone or email), resolving them in accordance with our service level agreements. You ll take full ownership of tickets to ensure that customers have a consistent line of communication with any queries. You ll also work with other members of the technical support team, using their knowledge and experience, to reach a satisfactory resolution. More ❯
FirstLineSupport Officer Opus People Solutions are seeking a dynamic and proactive individual on behalf of Walsall Council , to join the team as a FirstLineSupport Officer . As a key member of the Service Desk team, you will play a crucial role in ensuring the seamless delivery of First … Line Help and Service Desk support within established parameters. Hours: Full time, 37 hours per week. Working Schedule: Monday - Thursday, 8am - 5.15pm with 1-hour unpaid break. Friday 8.45am - 4.45pm with 1-hour unpaid break. Location: Onsite full time - with potential to move to … a Hybrid basis after 3 months training. Duration: 6 months, temporary basis. Pay Rate: 13.69 per hour Responsibilities: Ensure service performance is consistently within established parameters. Provide effective FirstLinesupport, overseeing, monitoring, and facilitating handovers to 3rd line teams as required. Customer Support: Offer day-to-day support, guidance More ❯
Walsall, West Midlands, West Midlands (County), United Kingdom
Opus People Solutions Ltd
FirstLineSupport Officer Opus People Solutions are seeking a dynamic and proactive individual on behalf of Walsall Council , to join the team as a FirstLineSupport Officer . As a key member of the Service Desk team, you will play a crucial role in ensuring the seamless delivery of First … Line Help and Service Desk support within established parameters. Hours: Full time, 37 hours per week. Working Schedule: Monday - Thursday, 8am - 5.15pm with 1-hour unpaid break. Friday 8.45am - 4.45pm with 1-hour unpaid break. Location: Onsite full time - with potential to move to … a Hybrid basis after 3 months training. Duration: 6 months, temporary basis. Pay Rate: £13.69 per hour Responsibilities: Ensure service performance is consistently within established parameters. Provide effective FirstLinesupport, overseeing, monitoring, and facilitating handovers to 3rd line teams as required. Customer Support: Offer day-to-day support, guidance More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Ernest Gordon Recruitment
Software Support (1stLine) Newcastle Upon Tyne £25,300 + Generous Holidays + Company Pension + Personalised Training + On the Job Training + Career Progression + TOIL + Great Work to Life Balance Are you someone from an IT Software Support background with experience in software, looking for your next opportunity to … service. In this role you would be the first point of contact for clients providing IT software support, IT troubleshooting along with great customer service. The ideal 1stLine Software Support would have come from an IT software background, confident in a dealing with clients over the phone and via email and be … support The Person : Experience or interest in IT software Good customer service and communication skills Wants career progression Keywords : Software Support, IT Support, 1stLineSupport, Newcastle-Upon-Tyne, Software, Technical, Newcastle, Sunderland, Applications Support Reference : 19978 If you are interested in this role, click 'apply now More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Ask4.com
career in IT? Do you have experience in customer service but want to get your foot into a new industry? Are you fluent in Spanish and ready to support our customers with a first class service? ASK4 is always … looking for a Spanish speakingFirst LineSupport Engineerto join our Internet Team over the Summer on a 4 month fixed-term contract. As a FirstLineSupport Engineer at ASK4, you'll receive top-notch technical training to join our dynamic internet support team. You will be at the forefront … up and log in to our internet services. Logging calls/emails or live chats into the system and escalating to the second line when necessary. FirstLine diagnosis and resolution of technical faults. You will be the contact point for customer account administration. Work alongside a talented team of engineers, gaining insights and expertise to More ❯
Rochester, Kent, United Kingdom Hybrid / WFH Options
Huntress - Maidstone
1stLine IT Support Salary between £25,000 - £26,000 Hybrid Working will be available once training has been completed, please only apply if you are based in Kent. Rochester A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with 1stline issues. More ❯
Employment Type: Permanent
Salary: £25000 - £26000/annum Great Company Benefits
Manchester, North West, United Kingdom Hybrid / WFH Options
TALENT INTERNATIONAL UK LTD
Job Description: 1stLineSupport Specialist Manchester (Hybrid) £30K + shift allowance This is an excellent opportunity for a FirstLineSupport Specialist to join one of the highest-growth technology companies in its sector who offer a people-focused, fast-paced environment where you can learn, train and advance your … career. What does the role involve? You'll be the first point of contact for customers, resolving issues efficiently while delivering exceptional service. You'll manage support issues from start to finish, liaising with engineers and third parties to ensure a smooth resolution. What can this opportunity offer me? Flexible and Hybrid Working: Start in the office, then … qualifications and career progression opportunities. If you are: Customer-focused, with a strong sense of ownership Self-motivated and eager to learn Technically inclined, with some previous IT support experience Looking to build a long-term career in IT and communications Preferred Technical Skills and Experience: Network services (Cisco, Cisco Meraki) Firewalls (Cisco) VMware, ESXi, Veeam Managed services More ❯
x Temp - FirstLine Customer/IT Support - DONCASTER Starting ASAP - 3 to 4 months ongoing Salary - £26,000 Shifts: 6am … 2pm OR 12pm - 8pm Fully based on site - parking available Elevation Recruitment are exclusively working with a fantastic business based in Doncaster who are looking to recruit 3 x 1stLine Customer/IT Support individuals. Main Duties will include: - Supporting the setup of the service desk function - Support IT requests via phone … and email - Work with a ticket system to help troubleshoot and resolve customer problems - Assist with password resets and application support - Follow up with end users to ensure service has been at the right level - Assist with system updates - Escalate more complex queries to 2nd or 3rd linesupport You must have previous experience More ❯
We are looking to develop our current team with the addition of a passionate 1stLine Technical Support Engineer who is keen to learn and grow with the business. As a 1stline technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud More ❯