1 to 25 of 36 2nd Line Support Jobs in the UK excluding London

2nd Line IT Support Engineer Watford £35,000 - £45,000 DOE Hybrid: Two days onsite in Watford and three days working remotely from home Are you an experienced 2nd Line IT Support Engineer already operating at the upper … 2nd Line support? Do you combine strong Microsoft 365 and Intune knowledge with the confidence to work directly with clients and deliver an excellent customer experience? Are you looking for an MSP where you can take real ownership of technical issues and continue progressing towards ...

2nd Line IT Support Engineer Manchester | Office-based Are you a technically strong 2nd Line IT Support Engineer looking for a role where you'll have genuine ownership of technical issues and play an active part in infrastructure change … looking for an experienced 2nd Line IT Support Engineer to join an established IT team supporting approximately 500 employees across a national branch network. This is a hands-on technical role and you'll become the primary escalation point for the 1st Line ...

Role: 2nd Line IT Engineer (Project Engineer) Location: Bournemouth Salary: £33,000 £40,000 IT Infrastructure Projects | Cloud Technologies | Technical Troubleshooting & Career Progression Were partnering with a growing technology services business in Bournemouth that specializes in delivering reliable IT infrastructure and cloud solutions to a diverse portfolio … clients. Theyre now looking for a 2nd Line IT Engineer/Project Engineer to join their technical team, offering an excellent opportunity for someone with a strong IT support background who wants to become more involved in infrastructure projects, technical implementations and cloud-based environments. ...

Hours 2nd Line IT Support Analyst Location : Borehamwood, WD6 1JD Salary : £35,000 per annum + Overtime + Excellent Benefits! Contract : Full time, Permanent Hours : Shifts outside of our standard operating hours (8am-6pm). The Out of Hours shifts will be on a rota … grow. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. Are you a 2nd Line Support Engineer ready to take the next step in your career and get more involved in project work This ...

Role: 2nd Line IT Engineer Location: Bournemouth Salary: £30,000 £40,000 Enterprise Financial Environment | Azure, M365 & Security | Develop into a Senior Infrastructure Engineer Were partnered with an established Financial Services organization in Bournemouth that is investing heavily in its internal technology function. Theyre now looking … capable 2nd Line IT Engineer to join their technical team and play an important role in supporting and developing a secure, highly reliable IT environment. This is a great opportunity for someone who has built a strong foundation in 1st/2nd Line support ...

2nd Line IT Support Engineer/Helpdesk Analyst – Office based in Hertfordshire- Mon – Fri needed to deliver fast, effective technical support across our business. Would you like to work in an environment where Skill Development is high encouraged and not a Siloed environment … Successful 1st – 2nd Line IT Support Engineer/Helpdesk Analyst will be tasked with managing user accounts, troubleshoot everyday hardware/software issues, and support our modern cloud stack (Microsoft 365, Freshservice, NinjaOne). We will consider candidates with on Prem experience that ...

Role: 2nd Line Engineer (Project Engineer) Location: Southampton Salary: £28,000 £33,000 IT Support & Technical Projects | Networking & Systems | Career Development Are you an IT professional looking to take your technical experience further? Were recruiting for a 2nd Line Engineer (Project Engineer … getting hands-on with technology, can work through problems independently and wants to continue developing their technical capabilities. Whether youre looking to strengthen your 2nd Line expertise or move towards a more project-driven engineering career, this role provides a platform to build on your existing experience. ...

2nd Line IT Support Engineer Location: Salisbury, Wiltshire (Hybrid Working) Salary: Up to £37,000 + 20% Bonus Benefits: 25 days' holiday + bank holidays, private healthcare, pension, life assurance and more Our client, a leading organisation in the IT and technology sector, is looking … experienced 2nd Line IT Support Engineer to join its growing technical support team in Salisbury. This is an excellent opportunity for a technically strong, customer-focused IT professional who enjoys taking ownership of complex technical issues and delivering high-quality support ...

growing and innovative software business based in Shoreham-by-Sea is looking to add a 2nd Line Support to its Client Services team. This is a fantastic opportunity for someone with strong technical troubleshooting skills and a customer-first mindset to take ownership of issues … eligible for insurance, if you do not match the criteria, you will need to have access to your own vehicle. As a 2nd Line Support, your key responsibilities will include: Occasional travel to customer sites across the UK Own customer cases end-to-end: triage ...

Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £25,000 - £27,000 dependent on experience Job Type: Permanent, Full time Hours of work: 8:30am - 5:00pm Monday - Friday. About us: Optisoft is one of the market leaders in providing … APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: 1st Line Support, 2nd Line Support, IT Support Analyst, Desktop Support Engineer, Helpdesk Technician, Service Desk Analyst, Technical Support ...

experienced Endpoint Support Engineer on an initial circa 3-month contract based in Ipswich . This is a hands-on role providing 2nd Line Desktop and Endpoint Support across a large and complex IT environment. You will be responsible for supporting end users … Analyst or EUC Support Engineer who enjoys a varied role combining both remote troubleshooting and onsite technical support. Key Responsibilities Provide 2nd line support for desktop, laptop and endpoint-related incidents Troubleshoot and resolve hardware, software and peripheral issues Support ...

2nd Line IT Support Technician | Bristol | Permanent | Up to £35,000 (depending on experience) We’re recruiting for a 2nd Line IT Support Technician to join a busy Technology team committed to delivering a high-quality user experience. … provide 2nd line and desktop support across a c.1,400-user environment, working with modern hardware, software and infrastructure technologies. This is a great role for someone who enjoys hands-on troubleshooting, strong ticket ownership, and wants exposure to more technical and infrastructure work over ...

2nd Line IT Support Engineer Edinburgh | Permanent | £32,000 - £36,000 We're currently recruiting for an experienced 2nd Line IT Support Engineer to join a well-established Managed Service Provider based in Edinburgh. This is an excellent opportunity … system upgrades and infrastructure deployments Mentor and support junior members of the service desk team Skills & Experience Required Previous experience in a 2nd Line IT Support position Strong Microsoft 365 administration skills Experience with Active Directory, Entra ID and Intune Knowledge of Windows ...

primary escalation point from first line support, working across VoIP, broadband, and network environments. This role combines second line technical responsibility with a flexible, team‐first approach to support delivery. What Makes This Role Different We are not just looking … audience Take ownership of conversations—not hide behind tickets or emails You don’t just fix problems; you make them understood. Key Responsibilities Second Line Support & Escalations UCaaS/VoIP platforms (Horizon, iPECS, Webex or similar) Broadband, ethernet, and data services Diagnose and resolve complex voice ...

partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with … globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft ...

Full time Contract Type: Permanent Salary : c£30,000 - £40,000 Basic (depending on experience) + £4k Shift Allowance Are you an experienced Second Line Support Engineer looking to boost your career working in an advanced technical team that pride themselves on delivering high-quality service … gender identity or expression or veteran status. You may have experience in the following: 2nd Line Support Engineer, Second Line Support Analyst, IT Support Engineer, Service Desk Engineer, Technical Support Engineer, Infrastructure Support Engineer ...

2nd Line Support Engineer Yateley, Hampshire Hybrid Opportunity Up to £40,000 per annum Our client is seeking an experienced 2nd Line Helpdesk Engineer to join their existing team, providing IT support to our customers via direct channels and escalation … from Service Desk. As the 2 nd Line Support Engineer, you will be responsible for offering support via phone, email, and a ticket management system as well as updating the internal knowledge base with resolutions for recurring issues. Key Responsibilities: Provide remote IT support ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £28,000 £31,000 Growing MSP | Cloud, Hybrid & Cyber Security Exposure | Clear Progression into 3rd Line Were partnered with a growing Managed Service Provider (MSP) in Southampton thats continuing to expand … career progression available . The company is committed to developing its engineers and providing a clear route from 1st Line into 2nd Line, 3rd Line and Infrastructure Engineering . Youll work alongside experienced technical professionals who can help you build the skills required ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

2nd Line Support technicians are required by this MSP due to end-client growth. You'll be joining a small, successful and growing MSP as they continue working with Trusts adding additional sites (schools) to their roster of supported clients. You must be able … demonstrate either 1st line or 2nd line duties across new ICT equipment and network system components, including hardware. Client facing, you will be able to liaise confidently and clearly about any planned maintenance which may affect availability. Microsoft Office Windows 11 Office 365 Azure ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

Workplace Engineer/2nd Line IT Support Salisbury | Up to £39,000 | Permanent | Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands-on IT support … join a supportive team, troubleshooting desktop issues, setting up equipment and keeping users connected. What you'll be doing: Providing first- and second-line support for PCs, laptops, peripherals and printers. Building, configuring and troubleshooting Windows devices. Supporting Microsoft 365, Outlook and other business applications. Maintaining ...

Description: 2nd Line Desktop Support £16.40/hr + 25 days paid holiday per year (£2.31/hr) + NHS Professionals pays for your Employ er's NI (~£3.10) ==> £21.81/hr 37.5 hours per week Location: Doncaster Royal Infirmary Expected duration … months (possibility of extension) Requirements Experience of 2nd Line Desktop support - to include: Active Directory, Imaging, Windows 10 or 11, basic Networking skills ...

than simply passing tickets on? We're recruiting for an established, technology-driven business investing in its IT function. With a recently strengthened support team and plenty of ongoing technology projects, this is a great opportunity for someone who enjoys hands-on technical work and wants to keep … Contributing to technical documentation, service improvements and wider infrastructure projects. What we're looking for You'll already have solid experience in a genuine 2nd Line IT Support position and be comfortable investigating and resolving problems independently. We're particularly interested in people with: Strong ...