2nd Line Support Jobs in the UK excluding London

26 to 50 of 89 2nd Line Support Jobs in the UK excluding London

2nd Line Support Engineer

Exeter, England, United Kingdom
Oscar Associates (UK) Limited
2nd Line Support Engineer | Exeter | £35,000 DoE Oscar Technology has partnered with a leading MSP just outside the Exeter area to recruit for a skilled 2nd Line Support Engineer to join their team - this is a hybrid position. Job … Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT... More ❯
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2nd Line Support

Plymouth, Devon, United Kingdom
Hybrid / WFH Options
Clearline Recruitment Ltd
Role: 2nd Line Support Location: South West - Hybrid/Remote (ad hoc visits to clients in South West area) Hours : Monday - Friday Pay: £28,000 - £32,000 per annum An excellent opportunity has arisen for a 2nd Line Support/… support as required. If you're keen to join an exceptional team who can offer flexible working then please apply to this 2nd Line Support/Engineer role below or call Jamie Watson (phone number removed) between 9:00am and 5:00pm. More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
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2nd Line Support

Exeter, Devon, United Kingdom
Hybrid / WFH Options
Clearline Recruitment Ltd
Role: 2nd Line Support Location: South West - Hybrid/Remote (ad hoc visits to clients in South West area) Hours : Monday - Friday Pay: £28,000 - £32,000 per annum An excellent opportunity has arisen for a 2nd Line Support/… support as required. If you're keen to join an exceptional team who can offer flexible working then please apply to this 2nd Line Support/Engineer role below or call Jamie Watson (phone number removed) between 9:00am and 5:00pm. More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
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2nd Line Support Technician

Epsom, Surrey, South East, United Kingdom
THE CHANNEL RECRUITER LTD
Networking (IP, Switching, WiFi, DNS, DHCP, Cisco and/or UniFi) Windows Server (AD, GPO's Etc.) and Workstation administration, configuration and troubleshooting 2nd Line Support Engineer - Surrey As a 2nd-line support technician, you will provide high quality and … effective IT support to customers. A broad range of technical skills, along with excellent verbal and written communications skills, are required to ensure customers and colleagues remain informed. You will provide support and ultimately manage customer expectations. You are expected to manage your time effectively, ensuring … by your reporting manager. Must have a car and a valid driving license to commute between customer sites (local travel) Minimum of 2 years 2nd line support experience in a multi customer SLA backed environment, such as an IT MSP. Technical Networking (IP, Switching, WiFi More ❯
Employment Type: Permanent
Salary: £40,000
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2nd Line Support Analyst - 24/7

Nottingham, Nottinghamshire, United Kingdom
Akkodis
2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a second line level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
Employment Type: Permanent
Salary: £28000 - £31000/annum
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2nd Line Support Analyst - 24/7

Hatfield, Hertfordshire, United Kingdom
Akkodis
2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a second line level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
Employment Type: Permanent
Salary: £28000 - £31000/annum
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2nd Line Support Engineer

Huddersfield, West Yorkshire, United Kingdom
In Technology Group
2nd Line IT Support Engineer - Huddersfield - Up to £35,000 Role: 2nd Line Support Engineer Area: Huddersfield Salary: £35,000 An MSP client are looking to add a 2nd line support engineer to join their … Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects, with progression plans in place to continue your career development. This is an outstanding opportunity for an IT professional to catapult More ❯
Employment Type: Permanent
Salary: £31000 - £35000/annum
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1st/2nd Line Support

Stonehouse, Gloucestershire, South West, United Kingdom
Searchability (UK) Ltd
1st/2nd Line Support Engineer Great long-term opportunity to join a well-established team, supporting IT operations for a leading organisation with technology at the heart of its services. Up to £135.00 per day Inside IR35 3-year contract Stonehouse, Gloucestershire - On-site … IT team, delivering essential support and keeping the business running smoothly day-to-day. What you will be doing? Providing 1st and 2nd line technical support to users across the organisation Logging and resolving incidents and service requests via ServiceNow Supporting users both … password resets, and basic troubleshooting Working to defined SLAs and escalating where necessary We need you to have... Solid experience in a 1st/2nd line support role Familiarity with ServiceNow or similar ITSM tools Confidence with Windows operating systems and general IT troubleshooting A More ❯
Employment Type: Contract
Rate: £125 - £135 per day
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1st / 2nd Line Support Analyst

Leicestershire, United Kingdom
Big Red Recruitment Midlands Limited
Support the UK's most automated distribution centre with 1st/2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We … and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You’re looking for a step up from basic 1st/2nd line roles into a tech-led warehouse environment. You’re comfortable with automation vendors, or eager to learn the systems that power … them. What you’ll be doing: Providing on-site 1st/2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum £30,000 to £35,000
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2nd Line Support Engineer

Reading, Oxfordshire, United Kingdom
Xact Placements Limited
Job Description: We are seeking a skilled 2nd Line Support Engineer to join our client's dynamic team in Reading, on an initial 8 week contract. As part of a fast-paced MSP environment, you will provide technical support and troubleshooting for a … various industries. Your primary focus will be on resolving escalated IT issues, ensuring seamless system operations, and delivering excellent customer service. Key Responsibilities: Provide 2nd line support for escalated issues across Microsoft, VMware, and Veeam technologies. Troubleshoot and resolve incidents related to Windows Server, Active … date. Assist in IT projects, including migrations, deployments, and upgrades. Deliver exceptional customer service while maintaining SLAs. Required Skills & Experience: Proven experience in a 2nd line IT support role, ideally within an MSP. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, O365). Experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Second Line Support Engineer

london, south east england, united kingdom
Premier Group
My client a leading MSP in the City of London are looking for an experience ' 2nd Line Support ' to join them on a permanent basis. The 2nd Line Support Engineer will be responsible for providing support to customers … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2nd Line Support Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and … Experience: Proven Experience in Managed Services: Demonstrated ability to support multiple clients within a B2B environment In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations Cloud Expertise: Hands-on More ❯
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2nd Line IT Support

Gloucester, Gloucestershire, South West, United Kingdom
Coburg Banks Limited
Job Title: 2nd Line IT Support Location: Gloucester Salary: £30,000 to £35,000 Benefits: Excellent Pension This is a great opportunity for an experienced 2nd line support person to join a small team within a forward-thinking group of … role will be based in a Gloucester based school with travel to other schools in the Gloucester area during the week for both support and planned project work. The Academy has invested in IT and has enterprise scale cloud first platforms based on Azure. There will be the … get involved in all areas of their infrastructure and cloud platform. What we are looking for: Driving License and own transport Experience in a 2nd line support role. Experience in supporting Office 365 Applications Microsoft Operating Systems Hardware experience - setting up of lap-tops Any More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

2nd Line Support Engineer

Basingstoke, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Hotality IT Solutions Ltd
in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2nd Line Engineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT Support … on the Support desk Tuesday - on the Support desk Wednesday - on the Support desk Thursday - helping out a 2nd Line Engineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is an element … of On-Call this role and you would join the weekly on-call rota shared with other 2nd Line engineers. You would be expected to offer guidance and resolutions to the 1st and 2nd Line engineers based in the office after hours if they More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
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2nd Line Support Engineer

Kent, South East, United Kingdom
Pearson Whiffin IT & Digital
2nd Line Support Engineer - Sevenoaks, Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider (MSP) based in Kent for a 2nd Line Support Engineer. You will play a crucial … role in delivering exceptional IT support services to the companys clients remotely from their offices, and onsite when required. You will work closely with the clients to address their IT needs, troubleshoot technical issues, and provide proactive solutions to ensure the smooth operation of their IT systems. Role … Responsibilities: Provide second line technical support to clients via phone, email, or on-site visits. Diagnose and resolve hardware and software issues, including but not limited to desktops, laptops, servers, and network infrastructure. Install, configure, and maintain operating systems and software applications. Perform hardware and software More ❯
Employment Type: Permanent
Posted:

2nd line IT Service Desk Support

Manchester, England, United Kingdom
Hybrid / WFH Options
Eutopia Solutions
2nd line IT Service Desk Support Manchester – Hybrid working We are working with our client to add to their Service Desk Team a 2nd line … IT Support professional, offering support by phone and online to their Global employee base. You will provide first and second line support to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and … Intapp. Full training would be offered for applications you are not familiar with, providing you have solid support experience in Windows applications. Exceptional customer care and communication skills are also required in addition to your technical expertise. My client is a leader in their field with an operation More ❯
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2nd line IT Service Desk Support

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Eutopia Solutions Ltd
2nd line IT Service Desk Support Manchester - Hybrid working We are working with our client to add to their Service Desk Team a 2nd line … IT Support professional, offering support by phone and online to their Global employee base. You will provide first and second line support to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and … Intapp. Full training would be offered for applications you are not familiar with, providing you have solid support experience in Windows applications. Exceptional customer care and communication skills are also required in addition to your technical expertise. My client is a leader in their field with an operation More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Support Engineer

Southend-on-Sea, Essex, United Kingdom
IT People Recruitment
looking to elevate your career in a dynamic and supportive environment? I'm working with a leading business in Southend that require a dedicated 2nd Line Support Engineer to join their team, on a permanent basis. This role offers a chance to apply your technical … This role is ideal for someone who thrives in a fast-paced setting and is eager to take on new challenges. Key Responsibilities: - Provide 2nd line IT support: Resolve issues and ensure seamless IT operations. - Customer Engagement: Offer professional and effective support to … team members to manage and resolve Service Desk tickets. - System Administration: Maintain and administer Microsoft 365, AzureAD/EntraID, and Active Directory. - Windows Support: Support Windows 10 and 11 environments, ensuring systems are up-to-date and secure. - IP Networking: Manage tasks including DNS and DHCP More ❯
Employment Type: Permanent
Salary: £30000 - £37500/annum
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Second Line Support Analyst

Truro, England, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯
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Second Line Support Analyst

Exeter, England, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
2nd Line IT Support Advisor £28,000 - £35,000 Exeter – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯
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2nd Line Support Engineer

Manchester, Salford, United Kingdom
Michael Page
An exciting opportunity for a dedicated 2nd line Support Engineer to provide first-class technical support within the property industry. The ideal candidate will be solution-oriented, with a keen interest in technology. Client Details Our client is a prominent organisation within the … They are renowned for their commitment to delivering high-quality services, and for their forward-thinking approach to technology. Description Provide comprehensive technical support to the team Analyse and resolve system issues promptly Develop and maintain IT infrastructure Collaborate with the technology team to improve systems Train staff … systems Create technical manuals for reference and reporting Ensure system security and data protection Stay abreast of industry trends and advancements Profile A successful 2nd line Support Engineer should have: A degree in Computer Science, IT or related field Proven experience in a similar role More ❯
Employment Type: Permanent
Salary: £31500 - £35500/annum
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Technical Support Advisor 2nd Line IT

Exeter, Devon, United Kingdom
Hybrid / WFH Options
Focus Group
Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 … employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Advisor 2nd Line IT

Oxford, Oxfordshire, United Kingdom
Hybrid / WFH Options
Focus Group
Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 … employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Advisor 2nd Line IT

Shoreham-by-sea, Sussex, United Kingdom
Hybrid / WFH Options
Focus Group
Job Title - Technical Support Adviser 2nd Line IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 … employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2nd Line IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd line support and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line / 3rd Line IT Support Engineer

Doncaster, South Yorkshire, Yorkshire, United Kingdom
Equals One Ltd
2nd Line/3rd Line IT Support Engineer Full-time Salary between £31,000 - £36,000 depending on experience. Doncaster Our client is an established MSP providing in-house IT Services and rapid response IT Support to companies across Doncaster and … the surrounding areas. Due to business growth, they are looking to add a 2nd Line/3rd Line IT Support Engineer to their growing team. The ideal candidate will have all the experience, skills, and personality to thrive in this new role. Ideal … the area (usually up to about a one-hour radius of Doncaster). The main duties of this role include: Provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible. Implementing MS365 and More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

1st/2nd Line Support Engineer

Lancing, Sussex, United Kingdom
Morris Sinclair Recruitment
with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of More ❯
Employment Type: Permanent
Salary: GBP 25,000 - 30,000 Annual
Posted:
2nd Line Support
the UK excluding London
10th Percentile
£26,500
25th Percentile
£28,500
Median
£31,500
75th Percentile
£34,125
90th Percentile
£38,750