26 to 50 of 70 2nd Line Support Jobs in the UK excluding London

Support Analyst (1st/2nd Line) - Glasgow - 28K plus Bonus Hybrid - 2/3 days per week in office (Central Glasgow) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire … play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 1st and 2nd Line Support skills and a track record of working in Windows and macOS settings, looking to move into a growing firm ...

Opportunity: I am supporting a well-established organisation with a modern, cloud-first IT environment, seeking an experienced 2nd Line IT Support Engineer to join their growing IT function. This role is ideal for someone who enjoys taking ownership of complex technical issues, improving service … play a key role in ensuring a reliable, secure, and high-performing IT service for the wider business. Key Responsibilities: As a 2nd Line IT Support Engineer, you will act as a key escalation point within the support function, owning incidents through ...

2nd Line Technical SupportHarrogate - Hybrid working£27,500 - £30,000 Working Hours - This role operates on a continental shift pattern: 2 x Day shifts: 7:00am – 7:00pm 2 x Night shifts: 7:00pm – 7:00am Followed by 4 days off We’re working with a leading … based technology services provider seeking a bright, enthusiastic person to join their 2nd Line Technical Support team based in Harrogate. Key Responsibilities Provide 2nd line technical support across multiple technologies Monitor systems and proactively manage faults through to resolution Liaise ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

2nd Line ICT Support Engineer Contract Type : Temporary until March 2027 Salary : Grade E - £33,143 – £37,280 per annum Location : Joint Headquarters at Butterly Hall, Ripley Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Department : Systems … infrastructure that supports our vital emergency services across the county. As a key member of the ICT team, you will provide second-line support to users across 32 sites, ensuring that station equipment and systems are secure, reliable, and fit for purpose. You’ll work closely ...

Join a hugely exciting tech business as a 2nd line support engineer during period of rapid growth. We are looking for someone to join our support team to provide 2nd line support to both internal and external customers. ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

title: 2nd Line Support Technician Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

Second Line Support Technician Location: Rochester/Canterbury (Office-based with client site travel) Salary: £28,000 – £35,000 (DOE) Are you an experienced Second Line Support Technician with a background in MSP environments? We’re working with a well established managed … efficient IT support, working independently and collaboratively to resolve a wide range of technical issues. Key responsibilities include: Providing 1st and 2nd line support to a varied client baseDiagnosing and resolving hardware, software, and network issuesSupporting Microsoft environments (Windows Server, Windows OS, Microsoft ...

Description The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Job title: 2nd Line Support Technician Salary: up to £36k Location: Cambridge My client is a driven and successful company, and they are looking … 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they ...

role of 1st/2nd Line IT Support Engineer involves providing technical support and troubleshooting services to end-users, ensuring smooth IT operations. This position requires a proactive approach to resolving IT issues and delivering excellent customer service. Client Details This opportunity … Deliver remote and on-site IT support as necessary. Contribute to improving IT processes and customer satisfaction. Profile A successful 1st/2nd Line IT Support Engineer should have: Experience in troubleshooting and resolving technical issues in a support role. Familiarity ...

Second Line Support Engineer - St Helens - £37k (DOE) - Onsite My client is a leading provider of IT support services. Their core competency lies in delivering bespoke solutions for small to medium-sized businesses, with a focus on maximizing efficiency and minimizing costs. They … currently after a second line support engineer. Key Responsibilities: Provide 2nd line support for escalated incidents and service requests. Troubleshoot Microsoft 365, Windows, and core IT systems. Manage user accounts, access, and email (M365/Exchange). Deliver remote support ...

2nd Line IT Support Technician Location: Alton, Hampshire (Office Based) Salary: £37,000 – £40,000 per annum Hours: Monday – Friday, 07:30 – 17:00 Start Date: ASAP (handover period planned) About the Role Conquip Engineering Group is seeking an experienced 2nd Line IT Support Technician to join our Technology team at our head office in Alton. Reporting directly to the Business Systems Manager, you will be instrumental in supporting the day-to-day IT operations while actively contributing to infrastructure enhancements and technology projects. This role extends beyond ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

Life on the team An opportunity has arisen for a Second Line Analyst to join our thriving business. The successful candidate will be proactively responsible for the governance and delivery of all tasks undertaken within Computacenters Global Command Centre. This will be a busy and exciting time … knowledge of SQL, Wintel, Messaging, Patching and Operations would be highly beneficial. Some Network Infrastructure support experience/exposure at a second line level Working knowledge of application, incident management tool with quality incident management skills. Experience in a 2nd Line Support ...

skilled IT Systems Support Engineer to join our team and take ownership of complex technical challenges. If you are an experienced 2nd Line Engineer who enjoys solving problems end-to-end and making a real impact on service quality, this role offers the opportunity … offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in a 2nd Line IT Support role Strong ITSM and ticket management experience - FreshService is a plus Proven ability to resolve technical issues ...

2nd Line IT Support Technician Location: Alton, Hampshire (Office Based) Salary: £37,000 - £40,000 per annum Hours: Monday - Friday, 07:30 - 17:00 Start Date: ASAP (handover period planned) About the Role Conquip Engineering Group is seeking an experienced 2nd Line IT Support Technician to join our Technology team at our head office in Alton click apply for full job details ...

000.00-£32,000.00 per year Central Fareham with parking! Fully office based. Job Description: An opportunity for a Helpdesk Analyst to provide 1st/2nd Line Service De sk support to customers assisting them with hardware and software problems. This will include installing, diagnosing, repairing … resolve support issues within a pressurised environment Taking ownership of support calls through to resolution Escalation of complex issues to 2nd and 3rd line support Manage work queues and prioritise calls, re assigning work where and when necessary to ensure compliance ...

Field Support Engineer Car Provided Fuel Card We are recruiting … Field Support Engineer for a leading Construction Company to support 4,000 users across 120+ sites. Responsibilities Providing 2nd line support across desktops, laptops, and mobile devices Carrying out site setups, hardware installations, upgrades, and repairs Troubleshooting hardware and software issues ...

2nd Line MSP Engineer Mansfield (Onsite) Salary: £34,000 Full-time Permanent We're looking for a 2nd Line MSP Engineer to join a growing technical team based in Mansfield. This is a great opportunity for someone with solid MSP or service desk experience ...

razorblue role: We are looking for a 2nd Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved … line Engineers diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubleshooting at client facilities as needed to address complex requests. Representing the company positively. Coaching and mentoring junior engineers by sharing technical expertise, collecting organisational knowledge, and identifying ...

razorblue role: We are looking for a 2nd Line Support Engineer to join our growing team of like-minded tech people. Should you choose to accept, your responsibilities will encompass: Providing exceptional remote technical support for cases which cannot be resolved … line Engineers diagnosing issues, resolving requests, documenting incidents, ensuring SLAs are met, and delivering excellent end user experiences. Conducting onsite troubleshooting at client facilities as needed to address complex requests. Representing the company positively. Coaching and mentoring junior engineers by sharing technical expertise, collecting organisational knowledge, and identifying ...