2ndLineSupport Engineer | Exeter | £35,000 DoE Oscar Technology has partnered with a leading MSP just outside the Exeter area to recruit for a skilled 2ndLineSupport Engineer to join their team - this is a hybrid position. Job … Description As a 2ndLineSupport Engineer, you will play a crucial role in the company's effective delivery of the service desk services. You will work closely with the IT... More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
Role: 2ndLineSupport Location: South West - Hybrid/Remote (ad hoc visits to clients in South West area) Hours : Monday - Friday Pay: £28,000 - £32,000 per annum An excellent opportunity has arisen for a 2ndLineSupport/… support as required. If you're keen to join an exceptional team who can offer flexible working then please apply to this 2ndLineSupport/Engineer role below or call Jamie Watson (phone number removed) between 9:00am and 5:00pm. More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
Role: 2ndLineSupport Location: South West - Hybrid/Remote (ad hoc visits to clients in South West area) Hours : Monday - Friday Pay: £28,000 - £32,000 per annum An excellent opportunity has arisen for a 2ndLineSupport/… support as required. If you're keen to join an exceptional team who can offer flexible working then please apply to this 2ndLineSupport/Engineer role below or call Jamie Watson (phone number removed) between 9:00am and 5:00pm. More ❯
Networking (IP, Switching, WiFi, DNS, DHCP, Cisco and/or UniFi) Windows Server (AD, GPO's Etc.) and Workstation administration, configuration and troubleshooting 2ndLineSupport Engineer - Surrey As a 2nd-linesupport technician, you will provide high quality and … effective IT support to customers. A broad range of technical skills, along with excellent verbal and written communications skills, are required to ensure customers and colleagues remain informed. You will provide support and ultimately manage customer expectations. You are expected to manage your time effectively, ensuring … by your reporting manager. Must have a car and a valid driving license to commute between customer sites (local travel) Minimum of 2 years 2ndlinesupport experience in a multi customer SLA backed environment, such as an IT MSP. Technical Networking (IP, Switching, WiFi More ❯
2ndLineSupport Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a secondline level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
2ndLineSupport Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2ndLineSupport Analysts to join their marketing leading team. This is an exciting opportunity to … join an established team who can provided you with development and training opportunities with exposure to emerging technologies. The Role As a 2ndLineSupport Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support … technical working knowledge of SQL, Wintel, Messaging, and Patching would be highly beneficial. Some Infrastructure support experience/exposure at a secondline level. Able to work rotating 24/7 shift patterns. Excellent organisational skills, able to take a methodical approach to service issues. If More ❯
2ndLine IT Support Engineer - Huddersfield - Up to £35,000 Role: 2ndLineSupport Engineer Area: Huddersfield Salary: £35,000 An MSP client are looking to add a 2ndlinesupport engineer to join their … Management Team fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects, with progression plans in place to continue your career development. This is an outstanding opportunity for an IT professional to catapult More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
Searchability (UK) Ltd
1st/2ndLineSupport Engineer Great long-term opportunity to join a well-established team, supporting IT operations for a leading organisation with technology at the heart of its services. Up to £135.00 per day Inside IR35 3-year contract Stonehouse, Gloucestershire - On-site … IT team, delivering essential support and keeping the business running smoothly day-to-day. What you will be doing? Providing 1st and 2ndline technical support to users across the organisation Logging and resolving incidents and service requests via ServiceNow Supporting users both … password resets, and basic troubleshooting Working to defined SLAs and escalating where necessary We need you to have... Solid experience in a 1st/2ndlinesupport role Familiarity with ServiceNow or similar ITSM tools Confidence with Windows operating systems and general IT troubleshooting A More ❯
Support the UK's most automated distribution centre with 1st/2ndline IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We … and understand shift patterns, 24/7 ops, and on-the-ground troubleshooting. You’re looking for a step up from basic 1st/2ndline roles into a tech-led warehouse environment. You’re comfortable with automation vendors, or eager to learn the systems that power … them. What you’ll be doing: Providing on-site 1st/2ndlinesupport for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues on the floor during shifts Collaborating with More ❯
Job Description: We are seeking a skilled 2ndLineSupport Engineer to join our client's dynamic team in Reading, on an initial 8 week contract. As part of a fast-paced MSP environment, you will provide technical support and troubleshooting for a … various industries. Your primary focus will be on resolving escalated IT issues, ensuring seamless system operations, and delivering excellent customer service. Key Responsibilities: Provide 2ndlinesupport for escalated issues across Microsoft, VMware, and Veeam technologies. Troubleshoot and resolve incidents related to Windows Server, Active … date. Assist in IT projects, including migrations, deployments, and upgrades. Deliver exceptional customer service while maintaining SLAs. Required Skills & Experience: Proven experience in a 2ndline IT support role, ideally within an MSP. Strong knowledge of Microsoft technologies (Windows Server, Active Directory, O365). Experience More ❯
My client a leading MSP in the City of London are looking for an experience ' 2ndLineSupport ' to join them on a permanent basis. The 2ndLineSupport Engineer will be responsible for providing support to customers … This candidate MUST have experience working for an MSP previously and must be someone who is very customer centric and people orientated. Job Title: 2ndLineSupport Salary: £35,000 - £40,000 Location: London (5 Days Onsite) Job Type: Permanent Start: ASAP Required Skills and … Experience: Proven Experience in Managed Services: Demonstrated ability to support multiple clients within a B2B environment In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP) and configurations (VLANs, VPNs, firewalls) ITIL Framework Proficiency: Practical application of ITIL principles to streamline IT operations Cloud Expertise: Hands-on More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Coburg Banks Limited
Job Title: 2ndLine IT Support Location: Gloucester Salary: £30,000 to £35,000 Benefits: Excellent Pension This is a great opportunity for an experienced 2ndlinesupport person to join a small team within a forward-thinking group of … role will be based in a Gloucester based school with travel to other schools in the Gloucester area during the week for both support and planned project work. The Academy has invested in IT and has enterprise scale cloud first platforms based on Azure. There will be the … get involved in all areas of their infrastructure and cloud platform. What we are looking for: Driving License and own transport Experience in a 2ndlinesupport role. Experience in supporting Office 365 Applications Microsoft Operating Systems Hardware experience - setting up of lap-tops Any More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Hotality IT Solutions Ltd
in-room TV entertainment/casting solutions and lots more to over 230 hotels across the UK and Ireland. We are looking for a 2ndLine Engineer working 09:00-18:00 weekdays. Your role would include a mixture of some project work and IT Support … on the Support desk Tuesday - on the Support desk Wednesday - on the Support desk Thursday - helping out a 2ndLine Engineer on a project Friday - doing a scheduled visit at a hotel a 30 minute drive away There is an element … of On-Call this role and you would join the weekly on-call rota shared with other 2ndLine engineers. You would be expected to offer guidance and resolutions to the 1st and 2ndLine engineers based in the office after hours if they More ❯
2ndLineSupport Engineer - Sevenoaks, Kent - £35,000 + Excellent benefits & career development Overview: An excellent opportunity has arisen with a leading Managed Service Provider (MSP) based in Kent for a 2ndLineSupport Engineer. You will play a crucial … role in delivering exceptional IT support services to the companys clients remotely from their offices, and onsite when required. You will work closely with the clients to address their IT needs, troubleshoot technical issues, and provide proactive solutions to ensure the smooth operation of their IT systems. Role … Responsibilities: Provide secondline technical support to clients via phone, email, or on-site visits. Diagnose and resolve hardware and software issues, including but not limited to desktops, laptops, servers, and network infrastructure. Install, configure, and maintain operating systems and software applications. Perform hardware and software More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
2ndline IT Service Desk Support Manchester – Hybrid working We are working with our client to add to their Service Desk Team a 2ndline … IT Support professional, offering support by phone and online to their Global employee base. You will provide first and secondlinesupport to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and … Intapp. Full training would be offered for applications you are not familiar with, providing you have solid support experience in Windows applications. Exceptional customer care and communication skills are also required in addition to your technical expertise. My client is a leader in their field with an operation More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Eutopia Solutions Ltd
2ndline IT Service Desk Support Manchester - Hybrid working We are working with our client to add to their Service Desk Team a 2ndline … IT Support professional, offering support by phone and online to their Global employee base. You will provide first and secondlinesupport to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and … Intapp. Full training would be offered for applications you are not familiar with, providing you have solid support experience in Windows applications. Exceptional customer care and communication skills are also required in addition to your technical expertise. My client is a leader in their field with an operation More ❯
looking to elevate your career in a dynamic and supportive environment? I'm working with a leading business in Southend that require a dedicated 2ndLineSupport Engineer to join their team, on a permanent basis. This role offers a chance to apply your technical … This role is ideal for someone who thrives in a fast-paced setting and is eager to take on new challenges. Key Responsibilities: - Provide 2ndline IT support: Resolve issues and ensure seamless IT operations. - Customer Engagement: Offer professional and effective support to … team members to manage and resolve Service Desk tickets. - System Administration: Maintain and administer Microsoft 365, AzureAD/EntraID, and Active Directory. - Windows Support: Support Windows 10 and 11 environments, ensuring systems are up-to-date and secure. - IP Networking: Manage tasks including DNS and DHCP More ❯
Truro, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
2ndLine IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2ndLine IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2ndlinesupport capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
2ndLine IT Support Advisor £28,000 - £35,000 Exeter – hybrid working. We have an exciting opportunity for a 2ndLine IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high … where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2ndlinesupport capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired More ❯
An exciting opportunity for a dedicated 2ndlineSupport Engineer to provide first-class technical support within the property industry. The ideal candidate will be solution-oriented, with a keen interest in technology. Client Details Our client is a prominent organisation within the … They are renowned for their commitment to delivering high-quality services, and for their forward-thinking approach to technology. Description Provide comprehensive technical support to the team Analyse and resolve system issues promptly Develop and maintain IT infrastructure Collaborate with the technology team to improve systems Train staff … systems Create technical manuals for reference and reporting Ensure system security and data protection Stay abreast of industry trends and advancements Profile A successful 2ndlineSupport Engineer should have: A degree in Computer Science, IT or related field Proven experience in a similar role More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - Technical Support Adviser 2ndLine IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 … employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2ndLine IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd linesupport and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails More ❯
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - Technical Support Adviser 2ndLine IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 … employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2ndLine IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd linesupport and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails More ❯
Shoreham-by-sea, Sussex, United Kingdom Hybrid / WFH Options
Focus Group
Job Title - Technical Support Adviser 2ndLine IT Salary - up to £32,000 (DOE) Location - Please note, this role is predominantly hybrid/remote with some requirement to be in office. Travel to various customer sites will also be required on occasion, around the M4 … employees and a $1bn valuation, we are a dynamic force in the industry. We are now recruiting for a Technical Support Adviser 2ndLine IT. As part of the Platinum MSP Team, you'll provide 2nd and 3rd linesupport and exemplary customer service in the areas of IT, including Office 365, Windows Server, Desktop Support, MS Teams, Azure Virtual Desktop. Principal Responsibilities Ensuring that the Customer is at the centre of everything that we do. Responsible for handling incoming queries by receiving phone calls, emails More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Equals One Ltd
2ndLine/3rd Line IT Support Engineer Full-time Salary between £31,000 - £36,000 depending on experience. Doncaster Our client is an established MSP providing in-house IT Services and rapid response IT Support to companies across Doncaster and … the surrounding areas. Due to business growth, they are looking to add a 2ndLine/3rd Line IT Support Engineer to their growing team. The ideal candidate will have all the experience, skills, and personality to thrive in this new role. Ideal … the area (usually up to about a one-hour radius of Doncaster). The main duties of this role include: Provide remote technical support via email and telephone to end users so that operational problems and queries are diagnosed and resolved as quickly as possible. Implementing MS365 and More ❯
with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2ndLineSupport Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM work-life balance is key. If you're a tech-savvy 1st/2ndLineSupport Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of More ❯