51 to 75 of 90 2nd Line Support Jobs in the UK excluding London

with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of More ❯

Role: 2nd Line IT Support Technician Location: Bromsgrove Salary: £33,000 Are you an experienced 2nd Line IT Support professional looking for a permanent position in the bustling tech sector? Our client is seeking a dynamic individual to join their … a driving licence is essential for this job since your expertise may be needed at different sites or locations. Key Responsibilities: - Provide comprehensive second-line support across various platforms. - Troubleshoot issues related not only to desktops but also server infrastructures. - Maintain and administer network systems within … over azure platform The ideal candidate will demonstrate excellent problem-solving abilities along with strong communication skills allowing them provide high-quality user support while collaborating effectively within our dedicated team environment. If you have the drive and experience we're searching for then please apply today! In More ❯

2nd line Technical Support Analyst |Westbury on Trym | Full Time - 8.45 – 5.30 Monday – Friday | £32,000 - £36,000 Per Annum Our client has been providing reliable, customer-centric and high-quality IT support services and solutions to a variety of businesses and sectors … for over 25 years. They are proud to be an award-winning managed service provider, providing support to a wide range of business sectors across London, Kent, Bristol and the surrounding home counties. Are you the right person for the job? Excellent knowledge of Microsoft Windows Server … of annual leave Enjoy a day off on your birthday Interview Process – You'll start with a virtual interview via Microsoft Teams with our 2nd Line Team Leader and a 3rd Line Support Analyst. If successful, you'll be invited to a face More ❯

DK Recruitment are seeking a 2nd Line Support Engineer on behalf of our client based in Didcot expanding the IT Support division. As part of a dynamic and highly skilled team you will be working on the forefront of technology. This is a … great opportunity for someone who has 3 years experience covering 1st and 2nd line support. Tech stack Microsoft 365 Azure VMware Hyper-V Active Directory Administration (passwords, users, groups, permissions) Desktop support Network support Windows Server Location: Didcot Full UK driving licence is More ❯

2nd Line Service Desk Engineer Ashford, Kent Up to £32k DOE Essential Requirement: Driving license for onsite client visits Are you a skilled 2nd Line Service Desk Engineer looking to take your career to the next level? Would you enjoy a mixture of on … based tasks? Does hybrid working after probation sound appealing? Look no further! Join this established and leading Managed Service Provider (MSP). As a 2nd Line Service Desk Engineer. We are particularly interested in hearing from Support Engineers with MSP experience, but what matters most … to work calmly and patiently under pressure Previous experience in a service desk role (service provider or corporate environment) Proven abilities in IT support and installation Working knowledge of: Microsoft Desktop & Office Systems Microsoft 365 and SharePoint troubleshooting Intune and endpoint management Active Directory Security and Administration TCP More ❯

2nd Line Service Desk Engineer – Lincolnshire Contract Personnel are looking for an experienced 2nd Line Service Desk Engineer for our well-established client based in Lincolnshire How does the day-to-day look? Client support - Serve as the main point of contact … for clients, managing and resolving support tickets and queries promptly Client relation - Build and maintain strong relationships with clients to ensure high levels of client satisfaction and retention Assist with client meetings onsite and remote, project coordination and implementation, complaint handling and supporting relationships Documentation - Maintain accurate records … for client interactions, support tickets and resolutions. Provide regular reports on client support activities Continuous improvement - Identify opportunities for process improvements and contribute to the development of best practices in client support Pod development - Present ideas to develop pod operations with the view of More ❯

My client, a leading luxury brand, is seeking an IT 2nd Line Technician on a 12-month contract based in their London offices, 5 days a week. The IT Support 2nd Line Technician will handle day-to-day tasks, including providing technical … support, troubleshooting, and help desk support. The technician will also support desktop computers and resolve various IT-related issues for end-users. Qualifications Technical Support, Help Desk Support, and Troubleshooting skills Experience with desktop computers and information technology systems Strong problem-solving More ❯

another service desk role. Youll join a well-established MSP that supports education and small business clients across the UK, delivering high-quality support with a personal touch. Based in their newly expanded Hartlepool office, youll become a key part of a close-knit team that values curiosity … solving problems properly (not just closing tickets), and being part of a team that supports each other, youll feel right at home. As a 2nd Line Support Engineer, youll be the go-to person for escalated issues from the 1st line team, owning … PowerShell scripting and mobile device management (MDM) Autotask and Datto stack (RMM and backup tools) Youll Thrive Here If: Youre already working in a 2nd Line role, or youre a confident 1st Line engineer whos ready to step up and take on more ownership. Youll More ❯

Infrastructure Support Engineer - Hybrid/Reading (9 day, fortnight) - Up to 35,000 Per Annum + Benefits Join an award-winning Microsoft partner on their mission to deliver exceptional IT solutions! We're … seeking a talented Infrastructure Support Engineer ready to provide premium technical expertise and leadership within our innovative service team. Key Responsibilities Deliver 2nd line internal support and 3rd/4th line support for external clients Manage client tickets from … customers Analyse, diagnose and resolve complex technical problems Mentor junior staff and share technical knowledge Identify improvement opportunities and contribute to service development Support pre-sales activities and service handovers Qualifications & Skills The ideal candidate will possess: Strong expertise in Azure IaaS, VMware ESXi, Hyper-V, and Windows More ❯

Infrastructure Support Engineer - Hybrid/Reading (9 day, fortnight) - Up to £35,000 Per Annum + Benefits Join an award-winning Microsoft partner on their mission to deliver exceptional IT solutions! We're … seeking a talented Infrastructure Support Engineer ready to provide premium technical expertise and leadership within our innovative service team. Key Responsibilities Deliver 2nd line internal support and 3rd/4th line support for external clients Manage client tickets from … customers Analyse, diagnose and resolve complex technical problems Mentor junior staff and share technical knowledge Identify improvement opportunities and contribute to service development Support pre-sales activities and service handovers Qualifications & Skills The ideal candidate will possess: Strong expertise in Azure IaaS, VMware ESXi, Hyper-V, and Windows More ❯

Role: 2nd Line IT Support Engineer Location: Gloucester Salary: £40,000 Are you ready to take your technical expertise to the next level? Our client, a leading managed service provider, is seeking an astute personable and proactive 2nd Line IT Support … but also the flexibility of hybrid working-a balance between office collaboration and remote efficiency. Key Responsibilities: Diagnose and resolve complex second line issues effectively (Microsoft, systems, infrastructure & security) Provide exceptional support across various platforms. Collaborate with team members on escalation matters when necessary. Essential Criteria … innovative environment where each day presents new challenges that fuel personal development while contributing significantly toward enhancing customer satisfaction levels through stellar tech support services rendered consistently over time! If you have what it takes then don't hesitate; apply today with an up-to-date CV! In More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support … delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. … and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity with Windows OS More ❯

Role: 1st/2nd Line IT Support Location: West Brom Salary: £28,000 Are you ready to take your IT career to the next level? We are seeking a dedicated and enthusiastic individual for a 1st/2nd Line IT Support … working flexibility, perfect for those who thrive on variety and wish to gain hands-on experience with multiple technologies. Responsibilities: Provide first-class support as part of our helpdesk team Troubleshoot technical issues across diverse systems Collaborate closely with senior technicians on complex matters Technical Skills Required … and Exchange Azure AD/Entra server support networking knowledge (desirable) service desk experience This position offers not just another job but also serves as an excellent chance for personal growth by getting hands-on experience across numerous platforms under mentorship from seasoned professionals-all this while enjoying More ❯

1st/2nd Line Support - Maidstone - Inside IR35 - on Site IT Support - Laptop Deployment Our client is looking for an IT Support contractor to assist in a Laptop Build and deployment. The role will be initially 3 months with a view More ❯

We have an exciting opportunity for an IT Support Team Lead (2nd Line) to work for our reputable client based in the Hayes area. MFK Recruitment has successfully recruited 42 candidates for this client within the past 5 years, 31 are still with the company … too! They retain their staff due to the excellent culture and progression opportunities. As the IT Support Team Lead, you will be leading one other IT Technician and remaining hands-on. If you are looking for a role where you can learn new technologies and utilise your current … as they will be travelling to 3 different Education sites, all within a few miles of each other. IT Support Team Lead (2nd Line) - primary responsibilities: Provide level 2 server, network and desktop technical support, diagnosing customer issues and providing a high level More ❯

Role: 2nd Line IT Engineer Location: Hybrid (Office-Based & Remote) Salary: £28,000 - £32,000 Hybrid Working | Paid Certifications | Career Progression Are you a driven 2nd Line Engineer looking for a role where you can level up your technical skills, tackle exciting challenges, and … Hybrid Working flexible remote and office-based work Paid Certifications & Training Microsoft, AWS, Cisco, and more Clear Progression Path move towards 3rd Line or Project roles Private Medical Cover & Sick Pay Annual Leave + Bank Holidays A Collaborative & Supportive Team Environment If youre ready to take your career More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + Shift Allowance. … This role requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident diagnosis. … Solid understanding of network protocols and concepts. - Experience with Cisco SD-WAN (vManage, LiveNX, Elastic monitoring tools). - Familiarity with MS Service Centre Support tools. - Working knowledge of Cisco technologies, including routing and IP protocols. - Experience supporting Windows and Linux platforms, including patching and maintenance. - Awareness of cybersecurity More ❯

Role: 2nd Line Support Engineer Role: Infrastructure Engineer Location: Norwich/Lowestoft Salary: £28,000 - £35,000 + travel expenses Location: Norwich/Lowestoft Full clean driving licence and own transport for travel between Norwich and occasionally Lowestoft click apply for full job details More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Birmingham. You’ll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift … Allowance. This role requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: Monitor and manage network events via orchestrator tools. Provide proactive network support and incident … Experience: Solid understanding of network protocols and concepts. Experience with Cisco SD-WAN (vManage), LiveNX, Elastic monitoring tools. Familiarity with MS Service Centre Support tools. Working knowledge of Cisco technologies, including routing and IP protocols. Experience supporting Windows and Linux platforms, including patching and maintenance. Awareness of cybersecurity More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Birmingham. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £35K + 15% Shift … Allowance. This role requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client's SD-WAN services. Responsibilities include: - Monitor and manage network events via orchestrator tools. - Provide proactive network support and incident … Solid understanding of network protocols and concepts. - Experience with Cisco SD-WAN (vManage, LiveNX, Elastic monitoring tools). - Familiarity with MS Service Centre Support tools. - Working knowledge of Cisco technologies, including routing and IP protocols. - Experience supporting Windows and Linux platforms, including patching and maintenance. - Awareness of cybersecurity More ❯

We are looking for 2nd Line SD-WAN Support Engineer based in Bracknell. You'll play a crucial role in providing technical support for SD-WAN services, ensuring smooth network operations, and troubleshooting complex issues. Salary ranges between £28K - £34K + Shift Allowance. … This role requires full-time on-site and SC Clearance. You will be providing direct 2nd line technical support for my client' click apply for full job details More ❯

Role: 2nd Line Support Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an IT Support Engineer and be part of a dynamic team … that delivers top-tier IT solutions to a diverse range of clients. What You'll Do: Provide remote and onsite IT support to clients Troubleshoot and resolve hardware, software, and network issues Manage and maintain IT infrastructure, including servers and cloud services Deploy and configure new hardware and … on complex technical projects Deliver excellent customer service and ensure timely resolution of issues What We're Looking For: Proven experience in IT support or helpdesk roles (preferably in an MSP environment) Strong knowledge of Windows, macOS, and common business applications Familiarity with Microsoft 365, Active Directory, networking More ❯

Role: Field IT Support Engineer (MSP Environment) Location: Bromsgrove Salary: £33,000 Are you a tech-savvy problem solver who thrives in fast-paced environments? Do you enjoy working on-site with a variety of clients, solving real-world IT issues, and being the go-to person when … technology needs a fix? If so, we'd love to meet you. The Role: As a Field IT Support Engineer , you'll be a crucial part of our client services team, providing on-site technical support to a range of businesses. This role blends hands-on … From desktop support to network troubleshooting, you'll be their trusted tech partner. Key Responsibilities: Provide on-site and remote 1st to 2nd line support to a variety of clients Diagnose, resolve, or escalate hardware and software issues Install and configure desktops, laptops More ❯

Job Title IT Technician - 2nd Line Support Are you the kind of person who loves to solve tech puzzles and make someone's day a little brighter? Do you thrive in a fast-paced environment where no two days are the same? If so, we … Technician to join our clients friendly team in Leicester. You'll be the go-to person for all things tech, providing top-notch support for Macs, PCs, servers, Microsoft 365, and a variety of other systems. Think of yourself as a tech superhero, swooping in to save the … day! What You'll Be Doing: Become a Tech Problem Solver: You'll be the first line of defence, providing remote and on-site IT support to their awesome users. From troubleshooting tricky software issues to setting up new hardware, you'll be the expert they More ❯

About > Careers > Second Line Technical Support … Engineer (Shift Patterns) Second Line Technical Support Engineer (Shift Patterns) Contract: Permanent Location: Chertsey, Surrey Are you an experienced Second Line Support Engineer looking to boost your career by working for a people-centric, dynamic and successful MSP? The Company Krome Technologies … day and night shifts. A shift is 8.00am-8.00pm or 8.00pm-8.00am. The role is based at Krome's HQ in Chertsey. Some second-line duties are field-based, so availability to work in Chertsey but also to travel to London and other client locations is required. Requirements More ❯