51 to 75 of 128 2nd Line Support Jobs in the UK excluding London

IT Support Engineer (2nd Line) Up to £35k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st/2nd Line IT Support Engineers! After already placing within the business, we know firsthand how well they … treat their staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for the right environment to grow and develop their skills. This MSP offer every Engineer a clear progression plan, exciting project work and a great team culture. In time you will receive your own training platform account … growing, through natural business referrals all down to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support, whilst gaining More ❯

2nd Line Support Engineer Location: Oxford Salary: Circa 40K 50K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live … or Hyper-V Confident using monitoring tools such as PRTG, SolarWinds, Azure Monitor etc. Nice to have: PowerShell Scripting Experience in a 24/7 shift-based IT support environment Tremendous opportunity offering plenty of scope for career progression in a friendly, innovative environment where youll be able to keep up to date with the latest technologies! Apply More ❯

2nd Line Support Engineer Opportunity for an experienced 2nd Line Support Engineer to join one of the North Easts most rapidly growing Managed Service Providers in their Durham office. Salary between £25,000 and £30,000 depending on experience plus benefits. Contact me on or email Who we are: We More ❯

2ND LINE IT SUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor … a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month More ❯

Our client, a Microsoft Cloud partner, is currently recruiting for a 2nd Line Service Desk Technician to join their growing team. The 2nd Line Service Desk Technician will ideally have a background working for an MSP previously. this is a fantastic opporuntiy to support a wide range of Microsfot products! The 2nd Line Service Desk Technician will be responsible for providing remote and onsite support to a range of clients. Key Experience for the 2nd Line Service Desk Technician Experience in an IT Service Desk Environment Good customer awareness, ability to manage customer expectations. Excellent problem-solving skills Office 365 Azure Active Directory Azure More ❯

Our client, a Microsoft Cloud partner, is currently recruiting for a 2nd Line Service Desk Technician to join their growing team. The 2nd Line Service Desk Technician will ideally have a background working for an MSP previously. this is a fantastic opporuntiy to support a wide range of Microsfot products! The 2nd Line Service Desk Technician will be responsible for providing remote and onsite support to a range of clients. Key Experience for the 2nd Line Service Desk Technician Experience in an IT Service Desk Environment Good customer awareness, ability to manage customer expectations. Excellent problem-solving skills Office 365 Azure Active Directory Azure More ❯

2nd Line Support Engineer Location: Oxford Salary: Circa 40K 50K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live More ❯

are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking … Leeds Salary: 25,000- 30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP … disaster recovery solutions Monitor system alerts and respond to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with More ❯

are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking … Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP … disaster recovery solutions Monitor system alerts and respond to tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with More ❯

2nd Line WAN Network Engineer (SC CLEARED) Contract Type: Contractor Location: Birmingham Rate: £300 per day inside IR35 Start Date: ASAP End Date: 31/01/2026 We are seeking a skilled 2nd Line WAN Network Engineer to join our 24/7 BAU operations team in Birmingham. This role involves supporting, managing … experienced network engineer, this is an excellent opportunity to manage and maintain our Customer Network WAN estate, handle escalations, work on project implementations, and provide guidance to 1st line engineers while collaborating with 3rd line engineers. Day-to-day of the role: Provide technical network support within the WAN environment. Manage and configure Juniper … line engineers to resolve complex issues. Participate in project implementations and contribute to all phases from planning to deployment. Share knowledge and enhance the skills of the 2nd line team through collaboration and training. Required Skills & Qualifications: Strong experience in configuring and troubleshooting Juniper network devices. In-depth knowledge of BGP, including policy-based routing More ❯

Our client, a leading organisation in the technology sector, is currently seeking a dedicated 1st/2nd Line IT Support Specialist to join their team on a permanent basis. This role requires a proactive individual who excels in providing exceptional IT support across multiple channels, ensuring efficient and effective service delivery. Main Responsibilities … hoc site visits to provide onsite support when required. Perform other ad-hoc duties as necessary to maintain acceptable IT support levels. Job Requirements: Relevant 2nd Line/Desktop support experience within medium or large businesses. Excellent telephone manner and face-to-face communication skills. Strong knowledge of Microsoft-based operating … dissatisfied customers and ensure efficient use of time and resources. Monitor progress against plans and act accordingly. MCP certification is beneficial but not essential. If you have the relevant 2nd Line/Desktop support experience and are looking to further your career within a dynamic and challenging environment, we would love to hear from you. More ❯

Job title: 2nd Line Support Technician Salary: up to £36k Location : Wymondham My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport More ❯

2nd Line Technical Support - Asset Management My NHS client is looking for a 2nd Line Support Engineer to join their support team with a focus on asset management. You will provide 'second line' technical support to the Trust's IT users located across all … this role you MUST be able to drive and have your own transport. Expenses will be paid for all miles travelled. Essential Skills Minimum 2 years in IT support experience. Can Setup and maintain theConfiguration Management Database (CMDB), detailing all hardware assets across the Trust. MS Windows Operating Systems. Windows Server and Active Directory. LAN, WAN, wireless networking More ❯

2ND LINE IT SUPPORT3-6 MONTH CONTRACTDAY RATE - £200.00 (INSIDE)LOCATION: YORKHYBRID WORKING Your new role A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the … a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month More ❯

Role: 2nd Line IT Support Engineer Location: Stoke-on-Trent £36,000 + Benefits Manufacturing Sector Do you enjoy solving complex IT challenges and want to be part of a business where technology truly underpins operations? We're looking for a 2nd Line IT Engineer to join a leading manufacturing company in … varied, and gives you the chance to work across infrastructure, applications, and networks - no two days are the same. What you'll be doing Escalation point for 1st Line issues, ensuring problems are resolved quickly and effectively. Supporting Microsoft 365, Windows Server, Active Directory, and end-user devices. Troubleshooting networking technologies (LAN/WAN, firewalls, switches, routers, VPNs … smoothly. Assisting with IT projects - including cloud migrations, infrastructure upgrades, and system rollouts. Producing clear documentation for systems, assets, and incidents. What we're looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/11, Server, O365, AD). Networking More ❯

2nd Line IT Support Technician Location: Glasgow Contract: Full-time Hybrid We are looking for an experienced 2nd Line IT Support Technician to join a growing team and provide high-quality technical support across desktop, server, cloud, and telecoms environments. This role is ideal for someone with strong More ❯

IT Support Specialist - 1st/2nd Line Warrington | 6-Month FTC | Up to £32,000 Carbon60 is working with a leading engineering and maintenance organisation to recruit a skilled 1st/2nd Line IT Support Specialist for a 6-month fixed-term contract based in Warrington. This is your chance … team supporting critical infrastructure across multiple sectors including energy, utilities, and pharmaceuticals. You'll be the go-to person for resolving hardware and software issues, delivering top-tier support via phone, email, and in-person. What You'll Be Doing Providing responsive IT support across desktop, mobile, and telephony Building and deploying devices with the latest … troubleshooting issues, and ensuring SLA compliance Collaborating with vendors and creating user-friendly documentation Visiting remote sites when needed and contributing to service improvements Essential Experience Proven experience in 2nd Line/Desktop support in medium/large organisations A solid background in Maintenance and support of relevant devices such as PCs, Desk More ❯

Support, Help Desk, 2nd Line, AD, SCCM, Intune, JIRA (or other service desk support software), SLA's, ITIL. Permanent position only. You must be commutable to the Guildford area. Our client is looking to recruit 2 additional team members for its growing support team. Currently, the team support users … across the UK at the 2nd line level. Experience of working with SLA's and using service desk software is essential. Good technical skills around AD are essential, with some Intune or SCCM for updates and builds extremely beneficial. Excellent written and verbal interpersonal skills expected. ITIL, 3rd line support knowledge is a More ❯

2nd Line Support Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10/11, Exchange Server, networking (TCP/IP, DNS), and PC/server hardware. Were partnering with a leading UK charity to find a talented 2nd Line … to use your skills to power meaningful change in the community, while thriving in a dynamic and busy IT environment. If you have 2+ years experience in IT support and want to take the next step in your career, this is the opportunity to grow, contribute, and make a real difference. Main responsibilities Provide first and second line technical support to end users in the use of hardware, software and telecoms services and deliver baseline support activities. Provide advice, documentation and training to end users (office staff, regionally based staff and volunteers) in the use of a variety of different software packages, office systems, operating systems, printers and computer related services. Support More ❯

IT Support Analyst - 2nd Line Support Crica £30,000 - £40,000 Southampton We're looking for an ambitious and enthusiastic IT professional to join a growing and dynamic IT team. You'll be providing 2nd support across a multi-site organisation. This hands-on role involves troubleshooting a wide range … of systems including Windows environments, network infrastructure, telecoms, and in-house applications. You'll play a key role in a tight-knit the IT support team and work enterprise wide, gaining hands on experience across all areas of the business. This role is a multifaceted position and offers the successful candidate a great opportunity to develop their career … The client are looking for someone confident, ambitious and ready to take on the challanges that come with a busy role. Key Requirements: 3+ years' experience in IT support Strong knowledge of Windows OS, networking, and common enterprise platforms Excellent problem-solving and communication skills Full UK driving licence (3+ years) If this role sounds of interest then More ❯

2nd line digital communications support operator - up to £34K depending on experience + Benefits - hybrid Manchester - Must have UK driving licence and car as well as pass security vetting and background checks Exalto consulting are currently recruiting for a permanent 2nd line digital communications support operator, this is for a … issues and problems. Experience of maintaining Digital Communications security standards through access control and configuration of specialist tool Microsoft Technologies (Intune) M365 (Mail, File Storage) Digital Communications Hardware Support Continual Service Improvement. Understanding of Digital Communications infrastructure, operating systems, software applications, and networking principles. Understanding of the impacts Access rights and security management have systems administration Uses ICT … checks. If you have the above experience and are looking for a new permanent role please send your CV for immediate consideration as our client are looking to hire. 2nd line digital communications support operator - up to £34K depending on experience + Benefits - hybrid Manchester - Must have UK driving licence and car as well as More ❯

IT Support Analyst (1st/2nd Line) Fareham -£30,000 A leading healthcare organisationhave a requirement for an IT Support Analyst to join their technicalsupport team to provide support across hardware, software and networks. The role will be responsible for dealing withtechnical issues and supporting the smooth operation of IT systems … across the business, by providing remote and on-site support to colleagues. You will provide 1st and 2nd line supportand work withIT leadership to troubleshoot complex problems and help maintain a high standard of service delivery. The team play a key role in reducing downtime andenhancing user experience. It would suit an IT Support Analyst with 12 months+ experience providing 1st/2nd line support. It would suit someone with the following skills: Knowledge of Microsoft Azure Expertise with Microsoft 365, including user support for Outlook, Teams, OneDrive, SharePoint, and Excel An understanding of networkg (including Active Directory, DNS, DHCP etc.) Familiar with remote support More ❯

2nd line digital communications support operator - up to £34K depending on experience + Benefits - hybrid Manchester - Must have UK driving licence and car as well as pass security vetting and background checks Exalto consulting are currently recruiting for a permanent 2nd line digital communications support operator, this is for a … issues and problems. Experience of maintaining Digital Communications security standards through access control and configuration of specialist tool Microsoft Technologies (Intune) M365 (Mail, File Storage) Digital Communications Hardware Support Continual Service Improvement. Understanding of Digital Communications infrastructure, operating systems, software applications, and networking principles. Understanding of the impacts Access rights and security management have systems administration Uses ICT … checks. If you have the above experience and are looking for a new permanent role please send your CV for immediate consideration as our client are looking to hire. 2nd line digital communications support operator - up to £34K depending on experience + Benefits - hybrid Manchester - Must have UK driving licence and car as well as More ❯

IT Support Engineer (2nd Line) Up to £35k Worthing, West Sussex middle is partnered exclusively with an IT Managed Services Provider (MSP/IT Consultancy) based in Worthing to onboard a 1st/2nd Line IT Support Engineers! After already placing within the business, we know firsthand how well they … treat their staff and clients! This is a great move for a Service Desk/IT Support Engineer who is looking for click apply for full job details More ❯

2nd Line Support Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10/11, Exchange Server, networking (TCP/IP, DNS), and PC/server hardware. Were partnering with a leading UK charity to find a talented 2nd Line More ❯