51 to 75 of 80 2nd Line Support Jobs in the UK excluding London

have an exciting opportunity for aHelpdesk technicianto provide 1st/2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including … accurate manner, and provide assistance where required. You will be required to maintain an effective level of communication with all clients that require support on any IT issues, ensuring that all information affecting the use of IT systems is correctly communicated throughout and relevant internal/external parties ...

enthusiastic individual with a foundational technical mindset, eager to fast-track your career in IT and telecommunications? We are seeking a bright and proactive 2nd Line Technical Support Analyst to join our dedicated team in Harrogate. This role is your opportunity to move beyond … Essential: A foundational technical mindset, genuine enthusiasm, and a proven desire to learn complex technical subjects quickly. Desirable: Prior experience in a 1st or 2nd Line technical support role is a major advantage. Soft Skills: Excellent verbal and written communication skills, exceptional attention to detail ...

/2nd Line Support Analyst – Fixed Term Contract Our client is looking for an IT Support Analyst for a 12 month Fixed Term Contract to start ASAP. Hybrid working – 3 days on site Key skills & experience • Full ownership of support tickets … response to Incidents & Outages • Build and configuration of laptops (HP) ready for end users • Work with IT service providers (Internal & External) to support and administer IT and business systems, including Telephony, Servers, Networks, O365 etc. • Manage new starters, leavers and internal transfer requests • Administer the mobile phones ...

Role: 1st/2nd line support Type: PERM Location: Glasgow Salary: £30K PA The first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing System Assisting end users with issues and providing 'how to' advice … systems Installation and support of software and hardware, including Workstation imaging and deployment. Maintenance of IT asset register SLA And KPI Management - Ensure tickets are prioritised and assigned accordingly with users being kept up to date on progress. Ensure the department procedures are followed at all times Intune ...

Role: 1st/2nd line support Type: PERM Location: Glasgow Salary: £30K PA The first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing System Assisting end users with issues and providing 'how to' advice … systems Installation and support of software and hardware, including workstation imaging and deployment. Maintenance of IT asset register SLA And KPI Management - Ensure tickets are prioritised and assigned accordingly with users being kept up to date on progress. Ensure the department procedures are followed at all times Intune ...

/2nd Line Support - Apple macOS/Windows We are seeking an enthusiastic and skilled IT Support Specialist to join our team. This role is central to ensuring our staff can work seamlessly across both Mac and Windows environments. You will ...

2nd Line Network Engineer Location: Peterborough, UK (2-3 days in office) Salary: £40,000-£45,000 per annum Shift Pattern: Friday-Monday, 8:00am-6:00pm (weekends included), Tuesday-Thursday off We're looking for a skilled 2nd Line Network Engineer to provide … advanced technical support, troubleshoot complex issues, and collaborate with 3rd Line teams to keep our networks running smoothly click apply for full job details ...

2nd Line IT Support Engineer Ringwood (BH24) £32k£35k Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer ...

2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations … overflow from the 1st Line Support Team click apply for full job details ...

Title: 2nd Line Support Location: Ridham Dock Road, Sittingbourne and other sites in the southeast as required Salary: £35,000 per annum Job type: Full Time, Permanent Working Hours: 40hrs, Monday - Friday Countrystyle's mission is to provide outstanding customer service, drive innovation ...

Were delighted to be assisting our client with their need for a 2 nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist … mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role ...

Title: 2nd Line Helpdesk support specialist Location: Leeds, UK (onsite) Day Rate: £200 Contract Type: (6 Months – Outside IR35) Overview: Chapman Tate is seeking a highly skilled Technical Centre Specialist to provide second-level support and act as a backup for our clients … clients’ personnel and customers. A strong commitment to our client values and customer service excellence is essential. Key Responsibilities: Provide quality technical support to internal and external customers while upholding company values. Deliver product training, knowledge, and expertise to staff and clients. Respond promptly to support ...

delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues … strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing ...

Support Technician (2nd Line) IT Managed Services Provider - Reading (onsite 5-days a week) Salary: £30,000-£35,000 (DOE) Our client, a well-established MSP with over 15 years in the industry, provides IT and Telecoms support to 300+ businesses across ...

Were delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents … their business grows. Responsibilities will include: Provide one touch close troubleshooting on initial ticket logging Call handling and troubleshooting via telephone and remote support software Logging of changes and troubleshooting steps taken using CRM system Accurate time logging and updating tickets Adhering to standard operating processes Updating documentation ...

stakeholders. You will have exceptional interpersonal skills and be able to deal with stakeholders at all levels You will have a detailed IT Support or Service Desk background and being used to picking up incidents and issues from 1st line support team, with strong ...

looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains ...

Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive ...

Were delighted to be assisting our client with their need for a 2 nd Line Support Engineer to join their growing IT team. Supporting their service desk where their Service Desk Engineers are the first contact point for their clients when reporting and resolving service incidents ...

have an exciting opportunity for aHelpdesk technicianto provide 1st/2nd line service desk supportto our customersassisting them with hardware and software problems via phone, email and in personwithin the organisation's EPoS environment. This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including ...

enthusiastic individual with a foundational technical mindset, eager to fast-track your career in IT and telecommunications? We are seeking a bright and proactive 2nd Line Technical Support Analyst to join our dedicated team in Harrogate. This role is your opportunity to move beyond ...

work) Salary: £30,000 - £35,000 (based on experience) Type: Full-time | Permanent | Some weekend work required Are you an experienced IT Field Support Engineer ready to take the next step? Want to escape the mundane and work in a role where no two days are the same … software and office moves. What We're Looking For You're a tech enthusiast who loves helping people and solving problems. You'll need: 2nd Line experience or equivalent Great customer-facing and communication skills Strong organisational skills and ability to manage multiple priorities A proactive attitude ...

work) Salary: £30,000 - £35,000 (based on experience) Type: Full-time | Permanent | Some weekend work required Are you an experienced IT Field Support Engineer ready to take the next step? Want to escape the mundane and work in a role where no two days are the same … software and office moves. What We’re Looking For You’re a tech enthusiast who loves helping people and solving problems. You’ll need: 2nd Line experience or equivalent Great customer-facing and communication skills Strong organisational skills and ability to manage multiple priorities A proactive attitude ...

looking for a new exciting opportunity working as an IT Support Engineer to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software … faults Installing and configuring computer operating systems and applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing IT support Microsoft Desktops and Windows Server Active Directory Office 365 Basic networking knowledge Driving license and own vehicle essential ...

seeking an experienced and dynamic Second Line IT Engineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying security configurations. … will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues from first ...