26 to 50 of 68 Case Management Jobs in the UK excluding London

technical and hands‐on QA & Stability Technical Lead to join a high-profile Global Markets programme responsible for a mission‐critical workflow and task management platform. The system processes 8–9 million emails per month, supports hundreds of concurrent users, and is being modernised to scale to thousands … quality, stability, performance, and release assurance. The successful candidate will be expected to lead by example, actively contributing to test automation, performance testing, environment management, and defect investigation. About mthree Since 2010, mthree has been helping clients solve their business and technological challenges. We are a technology and business ...

role As a Web Developer at Iken, you'll be part of a multidisciplinary delivery team responsible for developing and enhancing our knowledge management application . Working within an Agile environment, you'll collaborate closely with the wider Delivery team to design, build and maintain high-quality software solutions. … guidance of the Team Leader and Senior Developers to contribute to the production of specifications for strategic projects and new features to Ikens knowledge management and case management software Actively contributing to sprint planning by defining tasks need to implement features and scope tasks to ensure achievable ...

manage multiple priorities A proactive, collaborative and customer-focused approach Experience within a legal or professional services environment would be advantageous Knowledge of legal case management systems, Learning Management Systems or change management methodologies would be beneficial The IT Systems Trainer Package Salary ...

issues related to virtual desktop access. Liaise with third-party suppliers for issue escalation and resolution of problems beyond internal capabilities. Assist in the management of legal case management tools (such as Partner 4 Windows) where applicable. Document processes, procedures, and resolutions in the company's knowledge … Experience with Omnissa Horizon or similar remote desktop solutions. Experience with managing cloud-based VoIP systems. Familiarity with system administration tasks such as mailbox management, user provisioning, and network troubleshooting. Familiarity with networking and network management, WAN, LAN and VPN. Excellent problem-solving and customer service skills. Ability ...

month temporary contract. This hybrid role offers an excellent opportunity for candidates with experience in Information Governance, Data Protection, FOI, SARs, Records Management or information administration within a public sector, housing, healthcare or regulatory environment.You will play a key role in supporting the management of information requests, records … management activities and data governance processes, ensuring compliance with legislative and regulatory requirements. Key Responsibilities Support the Information Governance Team with information requests, incidents and administrative activities. Coordinate and manage Freedom of Information (FOI) requests and Subject Access Requests (SARs). Collate and organise information from internal departments ...

looking for an experienced Senior Information Officer to join our Quality Assurance team. In this role, you will provide a professional information management service that supports the delivery of high-quality services for children, young people and families across Birmingham. Working closely with colleagues, stakeholders and partner agencies … will lead on allocated information management workstreams, ensuring data, systems and reporting processes support effective decision-making, performance management and service improvement. You will play a key role in managing and analysing information, maintaining data quality standards, supporting system development and promoting a knowledge-sharing culture across ...

technology within the Corporate Services Division. You will be responsible for: Technology Integration: Assist lawyers in utilising technology to streamline their workflows, including document management systems, document reviews, document drafting, case management software, artificial intelligence, and process automation tools. Process Improvement: Identify opportunities for process improvements … Interaction: Spend the majority of time working directly with lawyers to understand their challenges and provide tailored process and technological solutions. Project and Change Management: Manage process and technology-related change within legal teams, working in an agile way, to ensure timely delivery of value to legal teams. Lead ...

. AI Solutions & Automation Identify and deliver high‐value AI and automation use cases across the HR lifecycle — intelligent onboarding, workflow automation, AI‐assisted case triage, talent insights, and conversational self‐service. Architect and implement AI capabilities within Oracle HCM Cloud, Eightfold’s talent intelligence platform, and ServiceNow HRSD. … standards. Establish AI performance monitoring and responsible AI frameworks for HR use cases. 4\. Data Architecture & Governance Design HR data models, master data management (MDM) strategies, and data lineage documentation in partnership with Data Engineering and BI teams. Enable secure, governed access to HR data for analytics (Power ...

Case Officer needed in Lincoln Paying £15.72 per hr ref 376785 Full time hours on a temporarybasis Key Responsibilities Support investigating officers in the preparation, development and submission of criminal case files. Gather, review and manage digital, audio, visual and documentary evidence. Obtain and collate third-party material … required for investigations and court proceedings. Use digital case management systems to build, maintain and update investigation files. Ensure accurate data entry and secure handling of sensitive information in line with force policies and national standards. Prepare and submit initial prosecution files to the Crown Prosecution Service ...

highly organised, proactive, and comfortable managing multiple priorities simultaneously. You'll ideally have experience working in an administrative, operational, compliance, governance, regulatory, or case management environment. Essential Skills & Experience Strong organisational and time management skills. Ability to prioritise workloads and meet deadlines. Excellent attention to detail. Experience … managing administrative processes. Proficiency in Microsoft 365, particularly Word, Excel, Outlook, and Teams. Suitable Backgrounds May Include Compliance Officer Governance Officer Regulatory Officer Case Officer/Caseworker Contracts Administrator Programme Support Officer Project Support Officer Operations Coordinator Business Support Officer Administrative Executive Executive Officer (Public Sector) What ...

everything we do. Were more than a team were a community of passionate, talented professionals committed to delivering excellence in mental health care, case management and service development. Job description Job responsibilities Key Responsibilities Digital strategy and transformation pipeline Lead the identification, due diligence, and structured assessment … England priorities (e.g., interoperability, digital-first care, data-driven planning). Identify opportunities to introduce specific digital tools to optimise triage, screening, waiting list management, assessment and follow-up care models. End-to-end project delivery and service implementation Act as the end-to-end project manager ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of event-driven design and message brokers ( e.g. Kafka, RabbitMQ) Understanding of agentic AI capabilities ...

hands-on approach while providing leadership and is motivated by enabling others to succeed. Day-to-day of the role: Team Leadership and Line Management: Provide day-to-day leadership, support, and coaching to a small team of testers. Conduct 1:1s, objective setting, and performance reviews. Build capability … testing, or structured test design is advantageous. Strong understanding of testing practices and QA principles. Clear communication and stakeholder engagement skills. Familiarity with test management tools such as Azure DevOps, Jira, or similar. Experience with test case management and defect tracking tools. Experience of using API testing ...

Assurance teams to define and execute QA and UAT plans, verify sprint releases, and support defect triage. Provide thought leadership across customer service operations, case management, omni‐channel, knowledge management, automation, and service process optimisation. Qualifications Demonstrated experience as a Functional Lead, Delivery Lead, Program Lead ...

release train engineers. The ideal candidate will bring significant experience delivering technology transformation within Financial Crime, Customer Due Diligence, AML or Client Lifecycle Management environments and will be a strong advocate of Agile delivery methodologies. Responsibilities: Technology Delivery Leadership: Lead end-to-end technology delivery across … domain architects to drive scalable, resilient and compliant solutions. Support modernisation and transformation initiatives across Financial Crime and CDD technologies. Leadership and Stakeholder Management: Lead and develop a multidisciplinary technology organisation comprising: Architects Engineering Managers Scrum Masters Release Train Engineers Engage effectively with executive stakeholders across Product, Technology, Operations ...

policies. About You Essential: experience in an IT or digital support role, strong troubleshooting and customer service skills, knowledge of networking fundamentals and device management, relevant IT qualifications or equivalent experience (such as CompTIA, Microsoft, ITIL), and understanding of remote access tools and IT systems. Desirable: experience supporting clinical … digital systems. Support is delivered in person, over the phone, or remotely, ensuring minimal disruption to users and maintaining service continuity. Incident and Request Management: Log, prioritise, and resolve incidents and service requests using the service desk system, adhering to agreed service level agreements (SLAs) and escalating where necessary ...

Terraform, Docker, PowerShell, bash, XML, and XSL.* Own CI and CD through Azure DevOps pipelines, including quality gates and deployment automation.* Run structured release management using established CD systems, disciplined tagging/versioning, and Jira release management.* Integrate and support third-party components, packages, and integrations.* Follow established patterns … .NET and SQL Server capability.* Comprehensive scripting capability in PowerShell and bash for build, deployment, operations, and troubleshooting.* Proven CI/CD and release management capability (including tagging/versioning and Jira release practices).* Strong ownership mindset, proactive communication, and high personal organisation.* Demonstrated ability to mentor others ...

optimisation of Salesforce Field Service capabilities Supporting the introduction and adoption of Agentforce Driving integration with Microsoft 365 and other enterprise systems Improving case management, workflow automation and resource allocation processes Mentoring Salesforce engineers and developers to enhance technical capability across the function This is a predominantly remote ...

applications and REST APIs using Java, Spring Boot and React . Deliver secure, scalable and maintainable solutions within an OpenShift environment. Enhance automation capabilities, case management solutions and digital customer journeys. Design and integrate APIs using service-oriented and event-driven architecture. Produce high-quality, test-driven code ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

external task workers, and scripting extensions Exposure to cloud platforms (AWS, Azure, GCP) and infrastructure-as-code (Terraform, Helm) Experience integrating process automation with case-management or service-orchestration platforms Understanding of agentic AI capabilities and how they can complement workflow automation Experience mentoring developers or contributing ...

examinations where deeper subject knowledge is needed. Peer reviewing Level 2 analysts' standard and complex casework. Managing your own caseload through the company's case management system, balancing turnaround times, productivity and quality. Training and mentoring junior team members, and delivering internal or external training where required. Contributing … quality management system: competency marking, validation, auditing, continuous improvement. Scoping client requirements in meetings and translating them into technical work. Off-site and occasional international examinations where required. Requirements: Sound understanding of current ACPO guidelines, ISO 17025, and the FSR Code of Practice. Strong hands-on experience with primary ...

Project Manager and Programme Director in managing the project lifecycle, ensuring effective communication with stakeholders, and maintaining compliance with the Council's project management methodology. Day-to-day of the role: Assist the Programme Director and Project Manager in the day-to-day management of the programme, projects … workstreams. Provide project support while ensuring compliance with the Council's project management methodology. Liaise with project stakeholders to ensure effective communication and coordination. Respond to all relevant correspondence, enquiries, and complaints in a timely and effective manner. Administer the Project Change Register and accurately manage the project budget ...