276 to 300 of 330 Line Management Jobs in the UK excluding London

Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients and manage technical queries in line with Littlefish standards and customer-specific SLAs. Resolve 1st and 2nd line technical issues via telephone, email, or live chat in a friendly … monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training ...

Responsibilities: Handle and resolve desktop, laptop, printer, application issues, and basic network and server troubleshooting. Communicate effectively with clients and manage technical queries in line with Littlefish standards and customer-specific SLAs. Resolve 1st and 2nd line technical issues via telephone, email, or live chat in a friendly … monitor IT incidents and requests to ensure resolution within agreed timescales. Work on specific IT projects for customers as directed by the Service Management team. Undertake any other responsibilities at the line manager's discretion. What We Offer: Boost your earnings by £4,500 through our exclusive training ...

Description Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. First Line Analyst L3 Join a leading independent technology and services provider as a First Line Analyst L3Job Overview: We are looking for a proactive and customer‐focused Service … Required:SC ClearanceKey Responsibilities Managing inbound/outbound customer contacts either remotely or at customer site through a variety of channels. Ticket creation and management to ensure customer compliance Performing technical activities and resolving issues at first point of contact where applicable Evaluate escalations and action appropriately to ensure ...

Based Network IT are supporting a growing organisation within the IT & Innovation directorate , seeking a Senior IT Service Desk Lead to deliver exemplary first-line technical support while also leading and developing a regional team of analysts . This role blends hands-on technical troubleshooting with people leadership, ensuring … accommodate to these requirements. Role Overview As a Senior IT Service Desk Lead , you will act as both a technical lead and line manager for a group of regional 1st line analysts. You will ensure incidents are thoroughly triaged, resolved efficiently where possible, and escalated only when appropriate. ...

Transport yourself to GXO and find out more about how we do logistics differently! Here at GXO Logistics, were looking for a Transport First Line Shift Manager to join our team at B&Qs Preston Brook Customer Distribution Centre (CDC). Youll take responsibility for leading the transport operation … during your shift, ensuring safety, service, cost and people management targets are achieved. This is a full-time, permanent position. You will work Tuesday to Saturday, 09:00 19:00, however flexibility will be essential at peak times, this is logistics after all! Pay, benefits and more: Youll ...

complex IT and business change projects, ensuring alignment with organisational strategy. Define scope, build project plans, identify resources, set budgets and establish governance in line with the organisation's PM framework. Drive risk and issue management, ensuring clear escalation routes and proactive mitigation. Manage delivery across multiple workstreams … financial targets. Ensure strong documentation, decision logs and audit trails throughout project lifecycle. Oversee project close-down, benefits realisation and lessons learned. Stakeholder & Change Management Engage, influence and support a wide range of stakeholders across IT, operations, customer services and external partners. Lead change impact assessments, communications planning ...

optimum capability to solve stakeholders? problems Create high quality and robust code; for fully documenting and recording your work products; keeping them under configuration management and providing plans and reports on progress to your line manager Work closely with internal and external stakeholders to ensure architecture alignment with … driving through solutions, escalating more complex risks and supporting definition of opportunities and risk mitigation options Foster relationships and networks within and outside the line of business, actively seeking out opportunities and promoting a culture for the adoption of best practices Develop, coach, mentor, teach, and upskill other engineers ...

experience in areas such as IP, competition law, GDPR, and ABC, along with managing governance policy frameworks. The role will involve advising on risk management decisions related to suppliers, customers, and transactions with sanctions and regulatory compliance implications, providing expert advice and training, determining appropriate risk controls, and leading … matters; (viii) governance policy frameworks Ensure we have properly evaluated the need for and obtained, where necessary, appropriate export control licences Advise on risk management decisions regarding compliance and potential sanctions-related issues and provide support to key compliance committees (advising internal teams, auditors, and the Audit Committee) Support ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses in optimising ...

team player. Strong knowledge of HR policies, processes, up-to-date employment law and HR best practice Confident employee relations guidance and case management skills Clear, professional communication and ability to influence decision-making Confidence to challenge constructively Excellent organisation, time management, and attention to detail Sound judgement … work in a fast-paced environment IT literate and experience of working with an HR information system Key Responsibilities and Core Objectives: Supporting line managers with writing recruitment documents, advertising roles and liaising with recruitment partners Preparation and issue of employment offers and contracts Oversees pre-employment screening ...

Device Team Manager Solihull (Hybrid – 1–2 days per week from home), £48,000 DOE + Benefits, Permanent, Full time, Intune, MDM, Management, Leader Are you ready to shape the future of end-user technology across a large, fast-moving enterprise? We're looking for an experienced EUC Device … responsible for delivering secure, reliable, and innovative device services to thousands of users. This is your opportunity to take ownership of device strategy, modern management tooling, and lifecycle operations in an organisation undergoing significant digital transformation. About the Role As the EUC Device Team Manager, you will oversee ...

service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage technical staff, oversee service desk performance, act as the escalation point for complex issues, and ensure each school has a clear development plan aligned with … thrive. The role *Lead IT service delivery across a cluster of schools, acting as the key contact for headteachers and school leaders *Line-manage on-site technical staff, supporting their development and conducting performance reviews *Own helpdesk performance across your schools, ensuring SLAs and response targets are met *Define ...

take a proactive and hands-on approach, working to optimise service processes and drive continuous improvement in the service desk environment. You will line manage the IT Support team, acting as an escalation point for queries and ensuring the team are well supported, and well-equipped to offer excellent … Support team, ensuring incidents and service requests are handled efficiently and professionally Maintain and develop ITSM processes (incidents, service requests, problems, and change management) Manage service desk workload, prioritisation, and resource allocation Occasionally attend the London School of Architecture (Dalston) site for support, auditing and projects Our main requirements ...

paye) to £373 (umbrella) Data Analyst (Joint Design Office) Job Purpose/Overview The Data Analyst position provides analytical and data management support to the Joint Design Office (JDO), ensuring accurate, timely, and actionable insights that improve engineering processes and decision-making across design, manufacture, and construction activities. … collaborative structure, supporting the Engineering Support Branch and engaging with various JDO branches to deliver reliable data solutions. Framework & Boundaries Operates within HPC Information Management System (IMS) and JDO data governance standards; supports compliance with relevant quality frameworks (e.g., ISO 9001, GSR-3). * Supports analytics and reporting under ...

functional testing and commissioning of EMU/DMU and other rolling stock types of post works to a defined and written standard in line with UK rail safety regulations. Lead fault identification and rectification using recognised fault-finding techniques. Responsibilities: Work as directed by your line manager Read … railway depots to support our customers requirement From time to time may be asked to carry out other reasonable tasks as directed by the line manager. Education Requirements/Person Specification: Equivalent to GCSE C and above in Maths and English. Time served apprenticeship or equivalent NVQ Level ...

technologies and maintain the skills and knowledge required to perform the role to the required standard. Carry out any other reasonable request from your line management. Participate in 24/7 coverage via a rota system. Work a certain amount of overtime when required to do so. Practice 'Quick … processes. Act as a mentor to other engineers when required. Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace Will maintain company assets to keep them in good working order and good general condition. Be familiar with customer policies ...

Grandparents leave Income protection Access to Saga Academy, our bespoke learning platform Main Responsibilities In this newly created role, you will partner with senior management to drive effective process improvements underpinned by robust, scalable, technology. You will be accountable for the following areas; Managing all aspects of the Robotic … cases Managing and monitoring risks and performance affectively to ensure no failures in performance which could result in significant detriment to the Saga business Line manage the automation team ensuring theyre supported and effectively challenged to develop personally and deliver the best outcomes Creating an operating environment and culture ...

guide solution design, ensure best practice delivery, and help customers maximise the value of their data across the Microsoft ecosystem. You will work with Line manage and mentor a group of Technical Consultants Drive engagement, performance, and development plans Support certification pathways and build a high-performing team culture … lakes, and end-to-end ETL/ELT pipelines Own resource planning, scheduling, and team availability Work closely with Pre-Sales, Commercial, and Project Management to scope work effectively If you enjoy balancing leadership with hands-on technical involvement, this role is perfect. Benefits This organisation has a world ...

including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered. Carry out any reasonable request from the line manager to meet the business needs and client expectations. To deliver the attached job profile, specific to site requirements to meet the business needs … Ability to demonstrate commitment and flexibility at all times Multi-tasking skills and ability to work on a variety of items simultaneously Good Time Management skills To be professional and presentable in uniform at all times We are an equal opportunities employer We are open to discussing adjustments ...

both internal and external) to understand their requirements for the BPA Product Supporting with analysing, understanding, documenting and work with Senior Implementation Analyst or Line manager to estimate BPA client requirements Build and maintain relationships with internal stakeholders, and BPA client stakeholders Improving the BPA implementation practices and procedures … Benefit Pension Calculations (preferably GMPe), and able to articulate this knowledge to others Relevant qualifications in the Pensions or Actuarial Industry desirable (e.g. Pensions Management Institute Certification) Demonstrate commercial awareness & operational efficiencies/income generation in current role Strong excel ability Interpret and implement legislative changes making ...

required by working collaboratively across all leadership levels Outage vetting – initiating of critical outage situations Manage incident and planned work tickets: uphold professional ticket management from the get-go for the benefit of the rest of the global support teams by ensuring all ticket types are logged, work logs … hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD/your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. ...

will help you to build contacts and relationships to support your future career. Once this six-month period has passed, attendance will be in line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from … scientific and technical knowledge, well provide you with all the necessary training in the legal aspects of the role. You will be assigned a line manager who will work closely with you as you consolidate your learning in your initial years in the role. The initial training course will ...

Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. Additionally, the role holder will be responsible for all 1st line analysts operating in the region and therefore the ability to manage and inspire your team to deliver exemplary 1st line support services … installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities Encompass line manager responsibilities for a group of 1st line support analysts based in the South region. The role holder will therefore be expected ...

logged, acknowledged, and resolved in an efficient manner by taking ownership and ensuring resolution within set measures/KPI`s. Provide incident and problem management using service management tools and keeping our customers up to date with all their requests and incidents. Ensure daily/weekly checklists … completed correctly and any issues are escalated through your line manager so that we maintain everything in tip top shape. Ensure that the security of working areas, systems, and data, are always maintained so that we can all sleep safe and sound at night. You will be aware ...

size market. About The Role The Managed Services team offers a 24/7 support framework for our clients, primarily focusing on Event Management, Patching, Planned Maintenance, and Change planning and implementation. In support of these key areas of delivery, the team collaborate with all areas of Operational Delivery … ensure proactiveness is at the heart of everything we do. The collaborative approach includes working with service transition, problem and change management, automation, and continual process improvement. Our Managed Services Engineers serve as the main escalation point for customer incidents or requests. Besides the reactive aspect of the position ...