/configuration, operation and maintenance of business applications and the associated infrastructure. As such, you will: Participate, as needed, in incident resolution and problem management, including identification, diagnosis and rootcauseanalysis ensuring rapid resolution and minimising impact on services and data integrity Engage in stakeholder forums (end-users, third party agencies or other functions within IT More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and rootcauseanalysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Outcomes First Group
be willing to travel to other sites as needed. KEY RESPONSIBILITIES: Troubleshoot and resolve incidents, major incidents, problems and service requests, providing regular updates to the end user. Conduct rootcauseanalysis of major incidents and problem records, contributing to the implementation of remedies and preventative measures. To be the first point of escalation for the 1st More ❯
Required: Applicants should be educated to Degree level or be able to show a track record of relevant experience for the job. Previous experience of problem-solving tools e.g. RootCauseAnalysis, 8 Disciplines of problem solving, Design of Experiments and Failure Modes and Effects Analysis (FMEA) in Manufacturing. Experience in working with Customer facing attribute More ❯
Fridays, Enhanced family friendly policies, Wellbeing programme, Employee assistance programme including health and finance, Onsite subsidised canteen Skills: FMEA, DFM, DTC, SPC, Takt time, Automation, Production improvement, Lean manufacturing, Rootcauseanalysis, Strong communicator, Analytical At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect our environment. We believe that … in electric motors for aircraft propulsion. As a Systems Design Engineer, you will support electrical machine System Design projects throughout the product life-cycle, from initial requirements capture and analysis, through concept generation, design, manufacture and verification & validation. The Role Systems Design Engineer is a role where you will be responsible for developing overall system related technical decisions, while … analyse requirements, develop system architectures, design concepts and down select to a final engineering solution. Support the definition of the system V&V plan and support system testing and analysis Prepare documentation for system qualification and aircraft certification Help identify continuous improvement opportunities and contribute to the Safran Electrical & Power improvement journey Desirable Experience We are looking for candidates More ❯
comfortable working in a complex, fast-paced, and politically sensitive environment, with the ability to contribute to the recovery and stabilisation of delivery. What you'll be doing: Requirements & Analysis Engage with business stakeholders across multiple functions to elicit, validate, and document detailed business and functional requirements for SAP modules and processes. Analyse current processes, identify inefficiencies, and recommend … Support Translate business needs into feasible, scalable SAP solutions in collaboration with SAP functional and technical consultants. Support remediation efforts for previously challenged or failed SAP workstreams, contributing to rootcauseanalysis and delivery improvement plans. Participate in full project lifecycles - from planning and design through to implementation and post-go-live stabilisation. Testing & Quality Assurance Develop More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Morson Talent
Act as the main point of contact between Manufacturing and Man Eng for all CMM-related matters. • Conduct and analyse Gauge Repeatability and Reproducibility (R&R) and Measurement Systems Analysis (MSA) studies. • Review and validate CMM programs to ensure they meet engineering requirements and best practices. • Provide technical feedback to CMM programmers and production staff based on study results … and performance analysis. • Manage the validation cycle of CMM programs across multiple components. • Investigate and resolve CMM and inspection-related issues through rootcause analysis. • Provide support in Modus and Camio programming to improve CMM efficiency and accuracy. • Act as a consultant on inspection methods, helping to develop and implement more robust measurement strategies. CMM Engineer Skills & Experience … R&R/MSA studies. • Familiarity with engineering drawings, GD&T (Geometric Dimensioning and Tolerancing), and aerospace quality standards. • Excellent problem-solving skills, with the ability to perform thorough rootcause analysis. • Strong communication and interpersonal skills, capable of working effectively with both engineering and production teams. • Ability to balance day-to-day production support with continuous improvement More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
MHA
end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and rootcauseanalysis A broad understanding of technology and a good level of awareness of technical concepts Excellent knowledge of Microsoft products Any experience supporting business applications would … Managers to create a customer engagement plan for your region. The primary focus is to continuously improve services, saving time and removing frustration. Using your own knowledge and detailed analysis of tickets and current trends to identify and drive opportunities for improvement. A key part of the role is to help our customers to achieve value from IT through More ❯
networks, and applications. Installing updates, patches, and operating systems (Windows/Linux), plus security software. Monitoring complex environments and troubleshooting across hardware, networks, and applications. Diagnosing issues, carrying out root-causeanalysis, and implementing fixes. Managing backups, inventories, and hardware installs (yes, sometimes lifting heavy kit). Maintaining connectivity, documenting changes, and ensuring smooth operations. Must-haves More ❯
Staines-upon-Thames, Middlesex, England, United Kingdom Hybrid / WFH Options
Salt Search
product areas, create automation scripts for faster troubleshooting, and deliver knowledge sessions to peers globally. You will work closely with customers and internal teams to troubleshoot, resolve, and provide rootcauseanalysis for technical issues, while maintaining high standards of documentation and case management. Key Responsibilities Troubleshoot and resolve technical issues related to UX and platform performance. More ❯
fast-tracked career within the company. Responsibilities Co-ordination and Ownership of support tickets Liaising with 3 rd party vendors and taking part in troubleshooting conference calls to perform rootcauseanalysis on critical system issues Provision of first and second-line technical support to internal and external customers, maintaining service levels Performing daily health checks of More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Cyberteam
skills. Proficient at identifying use cases and translating them into technical or functional requirements. Solid understanding of infrastructure technologies. Comfortable working alongside developers, engineers, and operations teams. Skilled in rootcauseanalysis and process optimisation. Effective communicator with experience in stakeholder engagement. Confident presenter, capable of clearly communicating technical work and updates. A collaborative team member who More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
networks, and applications. Installing updates, patches, and operating systems (Windows/Linux), plus security software. Monitoring complex environments and troubleshooting across hardware, networks, and applications. Diagnosing issues, carrying out root-causeanalysis, and implementing fixes. Managing backups, inventories, and hardware installs (yes, sometimes lifting heavy kit). Maintaining connectivity, documenting changes, and ensuring smooth operations. Must-haves More ❯
services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, rootcauseanalysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. More ❯
london (shoreditch), south east england, united kingdom
Hamilton Barnes 🌳
services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, rootcauseanalysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
services and data. Configuring and managing Intune and Endpoint Configuration Manager to deliver a seamless device and application experience. Playing a key role in high-priority incident resolution and rootcauseanalysis, ensuring continual improvement. Championing new technologies, tools, and methods that improve service delivery. We’d love to hear from you if you have: Proven experience More ❯
management.* Provide expert guidance on cloud security (AWS, Azure, GCP) and container security (Docker, Kubernetes).* Develop and enforce security policies, standards, and best practices.* Lead incident response and rootcauseanalysis for security-related issues.* Mentor and train teams on DevSecOps principles and tools. Candidates will ideally show evidence of the above in their CV in More ❯
Borehamwood, Hertfordshire, United Kingdom Hybrid / WFH Options
Interaction Recruitment
to the 2rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-causeanalysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
london (city of london), south east england, united kingdom
InterQuest Group
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
Gloucester, Gloucestershire, South West, United Kingdom
People Solutions
and maintain effective Business Management Systems and procedures across the organisation. Support the implementation of APQP processes and maintain documentation to support product and process quality. Manage non-conformances, rootcauseanalysis, corrective actions and preventive measures. Monitor manufacturing performance data, identifying improvements for scrap reduction and right-first-time performance. Support responses to customer and supplier More ❯
and maintain effective Business Management Systems and procedures across the organisation. Support the implementation of APQP processes and maintain documentation to support product and process quality. Manage non-conformances, rootcauseanalysis, corrective actions and preventive measures. Monitor manufacturing performance data, identifying improvements for scrap reduction and right-first-time performance. Support responses to customer and supplier More ❯
security frameworks (NIST and Cyber Essentials) • Ability to lead and manage third party providers • Strong understanding of incident response processes and methodologies including leading and managing incidents • Lead on rootcauseanalysis, providing relevant documentation including recommendations • indemonstrable experience of implementing a robust and trustworthy security configuration for various devices, ensuring that all security protocols are effectively More ❯
systems, data acquisition and instrumentation, and PLCs in engine test environments. Provide end-to-end technical and engineering support for MDS software products across fixed and deployed platforms. Perform rootcauseanalysis and diagnostics, integrating new technologies and deploying updates to enhance system reliability. Implement software upgrades and manage application baselines in collaboration with cross-functional teams. More ❯