Lisburn, Northern Ireland, United Kingdom Hybrid / WFH Options
Camlin Group
remain professional and courteous, supporting the vales of the company, aiming to deliver exceptional support and guidance to Camlin customers. Own and provide technical analysis of reported customer issues in the form of support cases. Investigate, produce findings, conclusions, and resolutions. Liaise with internal Camlin departments to obtain technical … findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as required. Maintain assigned KPI’s to acceptable levels (Key-performance-Indicators). Undertake More ❯
lisburn, antrim, United Kingdom Hybrid / WFH Options
Camlin Group
remain professional and courteous, supporting the vales of the company, aiming to deliver exceptional support and guidance to Camlin customers. Own and provide technical analysis of reported customer issues in the form of support cases. Investigate, produce findings, conclusions, and resolutions. Liaise with internal Camlin departments to obtain technical … findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as required. Maintain assigned KPI’s to acceptable levels (Key-performance-Indicators). Undertake More ❯
essex, east anglia, united kingdom Hybrid / WFH Options
Camlin Group
remain professional and courteous, supporting the vales of the company, aiming to deliver exceptional support and guidance to Camlin customers. Own and provide technical analysis of reported customer issues in the form of support cases. Investigate, produce findings, conclusions, and resolutions. Liaise with internal Camlin departments to obtain technical … findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as required. Maintain assigned KPI’s to acceptable levels (Key-performance-Indicators). Undertake More ❯
suffolk, east anglia, united kingdom Hybrid / WFH Options
Camlin Group
remain professional and courteous, supporting the vales of the company, aiming to deliver exceptional support and guidance to Camlin customers. Own and provide technical analysis of reported customer issues in the form of support cases. Investigate, produce findings, conclusions, and resolutions. Liaise with internal Camlin departments to obtain technical … findings and resolution status. Capture quality issues discovered in the field and raising NCR’s (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as required. Maintain assigned KPI’s to acceptable levels (Key-performance-Indicators). Undertake More ❯
london, south east england, United Kingdom Hybrid / WFH Options
InterQuest Group
offer a unique chance to develop your experience with QRM which is a highly saught after skillset. Responabilties would include: Daily monitoring of QRM Rootcauseanalysis Support with changes on QRM systems Imporve QRM infrastucture To be considered you would need: Good knowledge of SQL and More ❯
IaC principles. As part of the infrastructure team, your responsibilities will include automating the management of the hosting estate, handling support, escalations, incidents, and rootcauseanalysis, and advocating for automation and IaC. Experience required: Experience in a financial services, commodities or trading environment (preferred) Proficiency with More ❯
upgrades, patches and software recovery across platforms Integrate Domino/Notes with MS Outlook and other systems Provide Tier 3/4 support and rootcauseanalysis Collaborate on global projects and coach team members Skills & Experience: Proven experience with Domino/Notes systems and Domino Designer More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
N Consulting Limited
Design, implement, and manage scalable infrastructure Monitor and enhance system performance Automate repetitive tasks for efficiency Develop monitoring, alerting, and incident response systems Perform rootcauseanalysis and preventative maintenance Ensure SIEM data sources remain healthy and troubleshoot logging issues More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Akkodis
as a Subject Matter Expert in the Change Management process Work on vendor liaison to support service delivery to agreed SLAs Support the incident rootcauseanalysis process and initiate problem management Support continuous process improvement The Requirements Excellent knowledge of SAP SuccessFactors Be an effective communicator … in both technical and non-technical terms Adept at defining and building system solutions from business requirements Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of quality process mapping If you are looking for an exciting new challenge to join a leading More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Akkodis
as a Subject Matter Expert in the Change Management process Work on vendor liaison to support service delivery to agreed SLAs Support the incident rootcauseanalysis process and initiate problem management Support continuous process improvement The Requirements Excellent knowledge of SAP SuccessFactors Be an effective communicator … in both technical and non-technical terms Adept at defining and building system solutions from business requirements Strong problem analysis and solving skills Skilled at producing high quality documentation Process orientation - capable of quality process mapping If you are looking for an exciting new challenge to join a leading More ❯
the data model. Managing data requirements, quality, and delivery for crucial testing and training phases. Experience in analysing data sets, identifying insights, and performing rootcauseanalysis on data quality issues. Experience of migrations to Salesforce and/or the Energy industry would be really useful (Not More ❯
Basingstoke, Hampshire, South East, United Kingdom
Experis
both infrastructure and applications Strong test case design and data identification skills Hands-on execution of tests and result logging Defect lifecycle management and rootcauseanalysis Familiarity with reporting progress, risks, and incidents to stakeholders Experience writing Test Plans , Test Reports , and managing defects Proficient with More ❯
newcastle-upon-tyne, tyne and wear, north east england, United Kingdom Hybrid / WFH Options
Head Resourcing
of Patching lifecycles, including scheduling, deployment & verification. Engineering, validating, implementing and quality assuring technical solutions. Supporting projects implementing new infrastructure into the datacentres. Supporting rootcauseanalysis and remediation of issues. Working closely with others to estimate work, manage domain scope, risks and issues. Collaborating with project More ❯
small, close-knit team, you’ll be responsible for managing the smooth flow of data across front-to-back systems, troubleshooting exceptions, and performing rootcauseanalysis to maintain accurate and timely positional data. You’ll work closely with investment teams, compliance, operations, and external vendors, ensuring More ❯
full lifecycle ownership of support tickets from initiation to resolution, regardless of origin, coordinating with other teams as needed and escalating blockers appropriately. Perform rootcauseanalysis to resolve the entire scope of technical issues, assessing whether a broader organizational impact exists and addressing it when applicable. More ❯
Drive the Operations control agenda and provide risk and change management support to the business. Manage control elements related to operations strategic projects. Conduct rootcauseanalysis and follow up on preventive actions/process changes. Proactively drive and guide the direction of operational improvements in line More ❯
develop, and expand a team of electrical engineers, ensuring high-quality delivery. Oversee stakeholder management, providing regular updates to internal and external teams. Conduct root-causeanalysis and implement lessons learned to drive continuous improvement. Develop and implement electrical safety rules , ensuring compliance and harmonisation across operations. More ❯
end validation processes involving backend systems, APIs, and third-party vendors. To perform functional, regression, integration, smoke, and user acceptance testing. Responsible to conduct rootcauseanalysis in collaboration with development teams to ensure effective defect resolution. Design, document, and execute test plans and test cases based More ❯
meetings, direct observation and prototypes. All these techniques will help to identify the best solution for the requirements. Research issues reported in Production, perform rootcauseanalysis and document them. Respond to and resolve technical issues in a timely manner. Perform versioning of the release updates and More ❯
requirements. Support daily operational metrics like AHT, quality, TAT for assigned tasks. Handle end-to-end data labeling processes with minimal supervision. Contribute to rootcauseanalysis, identify error patterns, and suggest quality improvements. Identify operational issues in SOPs and tools, and suggest improvements. Provide floor support More ❯
junior specialists and team members Collaborate with other departments to align specialist work with broader objectives Evaluate and recommend new technologies and methodologies Conduct rootcauseanalysis for critical issues Lead proof-of-concept initiatives and pilot projects Represent the specialist team in inter-departmental meetings Contribute More ❯
within the Scientific Computing team on an ad hoc and projects basis. * Installation and configuration of network infrastructure utilising hardware from multiple vendors. * Undertake rootcauseanalysis, identification, and resolution of network infrastructure issues in a timely manner, working with other members of the Scientific Computing team More ❯
Service Level Agreements and ensure customer satisfaction. Design and implement new systems in accordance with appropriate build guidelines and processes. Identify problem candidates, perform rootcauseanalysis, develop documentation for known problems and make recommendations. About you Relevant University degree, ITIL certification or significant experience in Service More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Tokenovate
effectively. Assist with manual and exploratory verification where required, especially for high-risk and business-critical areas. Investigate issues across distributed systems, contributing to rootcauseanalysis and continuous improvement efforts. WHAT WE'RE LOOKING FOR Must-haves 3-5 years of experience as an Automation Engineer More ❯