51 to 75 of 105 Service Analyst Jobs in the UK excluding London

improve the lives of our customers and contributing to the success of the business every day. Job Description We’re looking for a Service Design Analyst to join our GFIT Application Services team. In this role, you’ll play a key part in shaping and delivering service support processes that ensure new and changing IT services are seamlessly integrated into business-as-usual operations. If you’re passionate about service excellence and enjoy working collaboratively across teams, this could be the perfect opportunity for you What you’ll be doing: Designing and delivering service ...

Service Desk Analyst - £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This ...

Service Desk Analyst, O365, SCCM, Win11, Hybrid Our client, a leading and reputable organisation, is looking to hire a Service Desk Analyst to provide 1st and 2nd line support for all Incidents and Service Requests. This is a hybrid role that requires support … Umbrella Company Only; all taxes & NI deducted at source. General responsibilities: - Supporting IT Services (Incident Management/Request Fulfilment) Ensure all incidents and service requests are successfully logged and accurately identified, categorised, prioritised and diagnosed. Work with third parties and colleagues to investigate, accurately diagnose, analyse & resolve IT issues. ...

Title: IT Service Management Analyst Location: Newcastle Purpose of Role Provide a key link between the various functions of IT from an internal and external vendor and relationship aspect. Key Responsibilities Monitor IT budgets, perform variance analysis, and report risks/issues. Raise and track licensing issues … payment records. Contribute to process improvements and IT governance standards. Support IT onboarding for new businesses/sites. Skills & Experience Strong understanding of IT service and contractual processes Experience in budgeting, forecasting, and variance analysis. Excellent stakeholder management and communication skills. Analytical mindset with attention to detail. Keen interest ...

expected to take place in the week following shortlisting: commencing 22.12.2025 - Bradford Teaching Hospitals NHS Foundation Trust are seeking a talented and dedicated IT Service Desk Analyst to join our dynamic onsite team. As an IT Service Desk Analyst, you will be responsible for providing technical … assistance to our internal users, ensuring smooth operation of our IT systems and delivering excellent customer service. The successful applicants will join a busy Service Desk and will play a key part in supporting the trusts 6,000+ staff and various key services. You will be required to work ...

week (Monday, Tuesday, Wednesday) Shift Pattern: 24/5 rotational shifts (including nights) Join a Global Leader in IT Solutions as an IT Service Desk Analyst Are you ready to take your IT support career to the next level? A global leader in technology solutions is seeking … talented Service Desk Analyst to join its dynamic team in East Kilbride. This is more than just a job, it's an opportunity to develop your skills in a truly global environment, with access to world-class training programs, certifications, and career progression pathways. What You Will ...

Service Desk Analyst required by our market leading, award winning, professional services client based in Bristol. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations/… Service Desk team. About the Role This is a hands-on role providing first and second-line IT support to users across the organisation. Working to a flexible shift pattern, you’ll be the first point of contact for IT queries, offering advice, troubleshooting and ensuring an outstanding user ...

Service Desk Analyst required by our market leading, award winning, professional services client based in Bath. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations/… Service Desk team. About the Role This is a hands-on role providing first and second-line IT support to users across the organisation. Working to a flexible shift pattern, you’ll be the first point of contact for IT queries, offering advice, troubleshooting and ensuring an outstanding user ...

Service Desk Analyst required by our market leading, award winning, professional services client based in London. This is a 5 day a week, onsite role. We are looking for someone who is passionate about providing exceptional IT support and problem-solving to join our clients dynamic Operations/… Service Desk team. About the Role This is a hands-on role providing first and second-line IT support to users across the organisation. Working to a flexible shift pattern, you’ll be the first point of contact for IT queries, offering advice, troubleshooting and ensuring an outstanding user ...

things already, but we're just getting started. This is where you come in... Job Description We are seeking an experienced Senior IT Service Delivery Analyst to support the efficient delivery of IT Services across Radius. This non-technical, process focussed role plays a key part in ensuring … compliance, minimising risk, and maintaining operational control over IT inventories and third-party services. You will work within the Service Delivery team, focussing on areas such as software licencing, audit management, supplier and contract oversight and internal IT asset tracking. The position is based from our head office ...

Service Desk Analyst Location: near Coventry Salary : £25,000-£27,500 Our client a Managed Service Provider based near Coventry is looking for an experienced Service Desk Engineer to join their close-knit team. If you thrive in a fast-paced MSP environment, deliver exceptional customer … service, and enjoy continuous improvement, this could be your next move. About the Role You’ll handle a mix of 1st and 2nd line support, providing both remote and occasional on-site assistance. You’ll own tickets, communicate clearly with users at all levels, document processes, and contribute ...

seeking an IT Support Analyst for a 3 month contract commencing January 2026. This is an interim support role to work with our Operator client based in Aberdeen. This role cannot be worked remotely and will rrequire a presence in the office 5 days per week. Candidates should have … background in IT support ideally in a larger corporate environment with may users. Based on the IT Service Desk as a member of the End User Services team and are the first point of contact for all IT-related incidents, service requests, and queries. The role is responsible ...

seeking an IT Support Analyst for a 3 month contract commencing January 2026. This is an interim support role to work with our Operator client based in Aberdeen. This role cannot be worked remotely and will rrequire a presence in the office 5 days per week. Candidates should have … background in IT support ideally in a larger corporate environment with may users. Based on the IT Service Desk as a member of the End User Services team and are the first point of contact for all IT-related incidents, service requests, and queries. The role is responsible ...

looking for a ServiceDesk Analyst to work on site at one of our client’s facilities. The Service Desk Analyst shall provide oversight to ensure that information systems and infrastructure are available in accordance with defined requirements, ensure established processes are followed and that requirements management practices … client computers and peripherals that are maintained by Local Services. Main Duties & Responsibilities: You will be providing support onsite, via telephone, email and a Service Desk Platform, support of IT applications, products and services, configuring, installing, and securing computer hardware, software, servers and peripherals. Update the technical inventory database ...

excellent opportunity for someone who enjoys supporting users, solving technical challenges, and working in a collaborative IT environment. We're looking for a Service Desk Analyst to join a busy, friendly Service Desk team, providing high-quality technical support and ensuring users receive a responsive and reliable … delivering a positive customer experience Troubleshooting hardware, software and network issues using appropriate tools and techniques Creating and maintaining clear, accessible documentation Following established service desk processes to ensure consistent, high-quality support Working closely with team members on escalations and problem resolution Ensuring issues are fully resolved ...

global scale. Typical Activities • Responding to technical support requests via email, phone or ticketing system • Providing advanced troubleshooting and resolving customer incidents • Fulfilling service requests and provisioning hardware • Supporting the Major Incident and Problem Management processes • Creating and maintaining user guides and internal documentation • Collaborating with other teams … drive incident resolution • Assisting in inter-team knowledge sharing and workload alignment • Delivering training and support to other Service Desk team members • Communicating service issues and updates to management • Supporting service delivery excellence across the business What we're looking for • Strong technical troubleshooting skills • Experience with ...

currently have an urgent vacancy for a Service Desk Support Analyst on behalf of our client, a National Charity, based in the St Mellons area of Cardiff. Working within an existing team you will be responsible for providing 1st and some 2nd line support to circa 1200 staff … options (at least 3 days in office), a salary of £26,150 and benefits. We are looking for an individual who can offer prior Service Desk (Helpdesk Support) experience in a Microsoft Windows environment providing 1st with some 2nd line technical support including application support of bespoke applications ...

This role is based full time from our office in Derbyshire As a First Line Service Desk Analyst at Breedon Group, you will play a crucial role in providing technical support to our employees across various locations. You will be responsible for handling incoming support requests via phone … skills and the ability to work well under pressure in a fast-paced environment. Customer-focused mindset with a passion for delivering high-quality service to internal stakeholders. Ability to prioritise workload, multitask, and manage time effectively to meet deadlines. Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support ...

innovation, inclusion, and professional development, this is an excellent opportunity to grow your career in a supportive environment. Your new role As an IT Service Desk Analyst, you will provide 1st line and some 2nd line technical support to internal customers. You'll be responsible for resolving … escalating incidents in line with service level agreements, supporting end-user hardware and software, and maintaining documentation to improve organisational resilience. You will also contribute to IT projects, create user guides and knowledge base articles, and play an active role in team meetings and workshops. What you'll need ...

looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll be the first point of contact for IT support across the business, ensuring the smooth operation of systems and services for all staff. … travel to various sites and offices, so flexibility is essential. Your responsibilities will include setting up and configuring new and replacement hardware, accurately logging service requests and incidents, and escalating complex technical issues. You’ll deliver IT induction training to new starters, coordinate equipment dispatch via couriers, and collaborate ...

Junior entry level 1st Line IT Service Desk Analyst Location: North-East Essex Are you looking for your first role in IT? Want to work somewhere you can grow & great training? An established client of ours based in Essex are looking to hire a Junior 1st Line Service ...

Line Support Analyst - 12-Month FTC (Likely to Go Permanent) Southampton | £22,000-£24,000 | Full-time, Onsite (5 days/week) We're looking for a personable and proactive 1st Line Support Analyst to join a growing technology team in Southampton. This is a 12-month fixed … core desktop applications Managing tickets, escalating where needed and keeping users updated Setting up new starters, accounts and basic access permissions Delivering excellent customer service to internal users What we're looking for Experience in 1st Line/Service Desk/Helpdesk support Confident working with the Microsoft ...

looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. … first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. ...

looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you’ll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. … first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. ...

looking for a proactive and employee-focused Service Desk Analyst to join our IT team at Watkin Jones. In this dynamic role, you'll act as the first and second line of IT support across the business, ensuring the smooth operation of systems and services for all staff. … first point of contact for IT queries, providing effective 1st and 2nd line support. Set up and configure new and replacement hardware. Accurately log service requests and incidents, escalating complex issues when necessary. Deliver IT induction training for new starters. Coordinate equipment dispatch via couriers and manage IT inventory. ...