As a Support Analyst you will work within our Best Practices to provide Experience, this includes resolving support calls within Service Level Agreements whilst receiving consistently good feedback through Quality Control and our Customer Satisfaction Survey. * To provide Service Desk support to clients via telephone and chat More ❯
Were looking for a Helpdesk Analyst local to Chorley with a keen aptitude for troubleshooting and customer serviceto join our Client'sLancashire based technology team. This is anentry level position that focuses on providing technical support to customers using their helpdesk ticketing tool and resolving or escalating issues where … Use a ticketing system to document all technical issues reported by users, ensuring accurate records of the problem, actions taken, and final resolutions Customer Service and Communication Respond promptly to queries: Address customer concerns via email and phone, maintaining a courteous and helpful attitude Educate users: Assist users in … guidance and education on using systems properly. What we're looking for? 1 year + experience in Application/Tech support or other Customer Service support role Great customer skills and good all round IT troubleshooting skills. Ability to multitask and prioritise workload Confident, friendly and outgoing, always happy More ❯
Mirfield, England, United Kingdom Hybrid / WFH Options
Stelvio Group
1st Line Support Engineer Mirfield (On-site) £22,000 – £24,000 We’re more than just an MSP – we’re a close-knit team who thrive on making a real impact for the people and businesses we support. Our values More ❯
Are you a talented Infromation Technology Analyst just begining your career? Do you know how to be succesful, not just because of your technical skills? Can you learn from others around you? Do you want to build a career working your way up through teams at a Microsoft Partner More ❯
The Role Here at Fortem Solutions we are delighted to be recruiting for a Field Services Analyst to join our IT team to cover a maternity leave for an initial 12-15 months. We're looking for an experienced, customer-focused individual to provide technical (1st and 2nd line … Local Authorities and Housing Associations. Duties & Responsibilities The key responsibilities for this role are as follows: * Provide customer centric support to Fortem employees. The Service Delivery Team will be seen as a "business focussed" support function that strives to deliver a high first-time fix rate. * Working with the … Field Service Delivery Specialist to carry out a scheduled device refresh programme on an annual basis (Laptops, Tablets, Phones) to refresh aged devices at different offices/sites as required. * Configure new starter IT equipment and ensure timely delivery to site/required office. * Adhering to the ITIL principles More ❯
where you will gain the skills to develop into a capable IT professional. Role The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve them in … Build laptops and accounts and complete the IT enrolment for each new employee Become the first point of contact (1st line) for all IT Service requests and issues Develop the skills to quickly and accurately solve reported issues and requests, giving a solution where possible To help employees in More ❯
Technical Services Analyst, fixed-term (12 months) Hybrid/Remote role Overview Within IQVIA's UK & Ireland Healthcare and Government division, the Insight & Feedback team are experts at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK … health and social care survey programmes. At a local level, we work with hundreds of individual NHS organisations, collecting real-time data on patient, service user and staff experience, engagement and outcomes. Nationally, we run patient and staff survey programmes for the Care Quality Commission, NHS England and the … and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can be offered either as a fully managed service or a self-service solution. Our Market Research & Consulting team delivers a range of qualitative market research methodologies to gather deeper insights; and More ❯
Chesterfield, Derbyshire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
Technical Services Analyst, fixed-term (12 months) Hybrid/Remote role Overview Within IQVIA's UK & Ireland Healthcare and Government division, the Insight & Feedback team are experts at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK … health and social care survey programmes. At a local level, we work with hundreds of individual NHS organisations, collecting real-time data on patient, service user and staff experience, engagement and outcomes. Nationally, we run patient and staff survey programmes for the Care Quality Commission, NHS England and the … and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can be offered either as a fully managed service or a self-service solution. Our Market Research & Consulting team delivers a range of qualitative market research methodologies to gather deeper insights; and More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
Technical Services Analyst, fixed-term (12 months) Hybrid/Remote role Overview Within IQVIA's UK & Ireland Healthcare and Government division, the Insight & Feedback team are experts at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK … health and social care survey programmes. At a local level, we work with hundreds of individual NHS organisations, collecting real-time data on patient, service user and staff experience, engagement and outcomes. Nationally, we run patient and staff survey programmes for the Care Quality Commission, NHS England and the … and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can be offered either as a fully managed service or a self-service solution. Our Market Research & Consulting team delivers a range of qualitative market research methodologies to gather deeper insights; and More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
Technical Services Analyst, fixed-term (12 months) Hybrid/Remote role Overview Within IQVIA's UK & Ireland Healthcare and Government division, the Insight & Feedback team are experts at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK … health and social care survey programmes. At a local level, we work with hundreds of individual NHS organisations, collecting real-time data on patient, service user and staff experience, engagement and outcomes. Nationally, we run patient and staff survey programmes for the Care Quality Commission, NHS England and the … and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can be offered either as a fully managed service or a self-service solution. Our Market Research & Consulting team delivers a range of qualitative market research methodologies to gather deeper insights; and More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
Technical Services Analyst, fixed-term (12 months) Hybrid/Remote role Overview Within IQVIA's UK & Ireland Healthcare and Government division, the Insight & Feedback team are experts at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK … health and social care survey programmes. At a local level, we work with hundreds of individual NHS organisations, collecting real-time data on patient, service user and staff experience, engagement and outcomes. Nationally, we run patient and staff survey programmes for the Care Quality Commission, NHS England and the … and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can be offered either as a fully managed service or a self-service solution. Our Market Research & Consulting team delivers a range of qualitative market research methodologies to gather deeper insights; and More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
Technical Services Analyst, fixed-term (12 months) Hybrid/Remote role Overview Within IQVIA's UK & Ireland Healthcare and Government division, the Insight & Feedback team are experts at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK … health and social care survey programmes. At a local level, we work with hundreds of individual NHS organisations, collecting real-time data on patient, service user and staff experience, engagement and outcomes. Nationally, we run patient and staff survey programmes for the Care Quality Commission, NHS England and the … and interactive deployments. Developed and owned by IQVIA, it is entirely configurable to meet clients' needs, can be offered either as a fully managed service or a self-service solution. Our Market Research & Consulting team delivers a range of qualitative market research methodologies to gather deeper insights; and More ❯
Winchester, Hampshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
and collaboration-guide our decisions and actions, enabling us to deliver impactful results where it matters most. Connect to your opportunity As an Integration Analyst, you'll join a team supporting existing solutions and their ongoing development with Product Owners. There is a strong pipeline of work from the More ❯
a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview This is an analyst position within the MAC Documentation Operations Unit. Ensuring that assigned day to day activities for the processing of trading legal agreements are completed in More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Aquent
Job Title: Commercial Insights & Deals Analyst (Artist Services, Music) Client Location: London - hybrid Starting: June 2025 Salary/Pay Rate: £321.43 daily UMBRELLA only Hours: Full-time; 40-hour week Duration: 12 months Our client is seeking a Commercial Insights & Deals Analyst to join a team who is More ❯
organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now looking for an Infrastructure Services Analyst to join our team and help deliver comprehensive 3rd line support services, including patching, monitoring, and maintenance of customer IT infrastructure. What will you … customer resolution. Why you should apply? At Phoenix, our philosophy is simple - we aim to be the UK's leading IT solution and managed service provider and that means we recognise that it's our people who are the heart of everything we do. We do this by providing … and use initiative to ensure that deadlines are met. Strong attention to detail in logging/updating support tickets and technical documentation. Excellent customer service skills & problem-solving skills. Experience and knowledge working with an ITSM tool. Ability to work in a fast-paced, shift-based work environment, and More ❯
london (city of london), south east england, united kingdom
psd group
Cyber Security Analyst – Financial Services – 3 Month Contract Our client is an Investment company based in central London and has a requirement for a Cyber Security Analyst on a short term contract to bolster its existing team. The successful candidate should have experience working as a Cyber Security … Analyst in a cloud environment (Azure) and have some experience with Network Security. The following skills are essential: Microsoft KQL Network security Web application security API security including OAUTH Experience of the following would be advantageous: Cyber incident response Akamai experience Cequence experience More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Dentro Talent
Financial Services - Senior Data Analyst - SQL - Banking Experience - Hybrid Working - Birmingham - £60-70,000 plus bonus and benefits This Senior Data Analyst role will form an integral part of a Birmingham based Banks Data function. Supporting and driving them on their journey to automation through the implementation of More ❯
london (city of london), south east england, united kingdom
Hydrogen Group
Job Title: Technical Business Analyst Location: Central London - onsite once per month Salary: £58,000 per annum + benefits Contract Type: Permanent About the Role Hydrogen Group is partnering with a leading Financial Services client to hire an experienced Technical Business Analyst on a permanent basis, within their More ❯
london, south east england, united kingdom Hybrid / WFH Options
Hunter Bond
My leading financial services client are looking for a Technical Business Data Analyst to work on a large Loans transformation programme. You'll perform data mapping, transformation, and advanced analysis on large and complex data sets. Ensuring data quality, integrity and consistency by enforcing best practices in data governance … security and compliance across the systems. This is a brilliant long-term contract opportunity! The following skills/experience is required: Strong Technical Business Analyst/Data Analyst background Strong Data mapping and modelling SQL Server and Excel Loans experience is desirable (Loan IQ) Financial Services background Rate …/day Duration: 6 months + Location: London (good work from home options available) If you are interested in this Technical Business Data Analyst position and meet the above requirements please apply immediately. More ❯
in professional services and believe that the more diverse industry experience you bring to the team, the better. Your role as a Senior Business Analyst is to be the "voice of the business" ensuring that our technology teams deliver solutions that meet business needs. You'll do this by … Business Analysis to drive continuous improvement to ways of working within the team. Connect to your skills and professional experience An experienced Senior Business Analyst, or equivalent experience in a role centred around process transformation or improving user experience. Experience of collaborating and managing relationships with business stakeholders, at More ❯
City, Aberdeen, United Kingdom Hybrid / WFH Options
Deloitte LLP
in professional services and believe that the more diverse industry experience you bring to the team, the better. Your role as a Senior Business Analyst is to be the "voice of the business" ensuring that our technology teams deliver solutions that meet business needs. You'll do this by … Business Analysis to drive continuous improvement to ways of working within the team. Connect to your skills and professional experience An experienced Senior Business Analyst, or equivalent experience in a role centred around process transformation or improving user experience. Experience of collaborating and managing relationships with business stakeholders, at More ❯
City, Edinburgh, United Kingdom Hybrid / WFH Options
Deloitte LLP
in professional services and believe that the more diverse industry experience you bring to the team, the better. Your role as a Senior Business Analyst is to be the "voice of the business" ensuring that our technology teams deliver solutions that meet business needs. You'll do this by … Business Analysis to drive continuous improvement to ways of working within the team. Connect to your skills and professional experience An experienced Senior Business Analyst, or equivalent experience in a role centred around process transformation or improving user experience. Experience of collaborating and managing relationships with business stakeholders, at More ❯
Glasgow, Renfrewshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
in professional services and believe that the more diverse industry experience you bring to the team, the better. Your role as a Senior Business Analyst is to be the "voice of the business" ensuring that our technology teams deliver solutions that meet business needs. You'll do this by … Business Analysis to drive continuous improvement to ways of working within the team. Connect to your skills and professional experience An experienced Senior Business Analyst, or equivalent experience in a role centred around process transformation or improving user experience. Experience of collaborating and managing relationships with business stakeholders, at More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
in professional services and believe that the more diverse industry experience you bring to the team, the better. Your role as a Senior Business Analyst is to be the "voice of the business" ensuring that our technology teams deliver solutions that meet business needs. You'll do this by … Business Analysis to drive continuous improvement to ways of working within the team. Connect to your skills and professional experience An experienced Senior Business Analyst, or equivalent experience in a role centred around process transformation or improving user experience. Experience of collaborating and managing relationships with business stakeholders, at More ❯