mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview This is an analyst position within the MAC Documentation Operations Unit. Ensuring that assigned day to day activities for the processing of trading legal agreements are completed in a timely manner with a More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
Job Title: Service Desk Analyst Location: Peterborough (Hybrid - office based for initial training) Contract: 6-month contract (likely to extend) Rate: £19.87 per hour (Umbrella) - paid weekly Hours: 37.5 hours per week Shifts: Late evening/night shifts on rotation: 13:00-21:30 and 15:30-00:00 (including weekend work on a rota) Start: ASAP Are … you an experienced IT support professional looking for a hands-on role working late shifts? We're recruiting for a Service Desk Analyst to join a busy and growing IT team based in Peterborough. This hybrid role offers a great opportunity to build your technical skills in a fast-paced environment, supporting users internationally. What You'll Be … Doing: Providing 1st and 2nd line technical support to internal users across various regions Handling and resolving a wide range of IT issues through the service desk platform Building, imaging, and deploying desktops as part of project rollouts Ensuring timely and professional responses to incidents and requests Supporting both Windows and Google Workspace environments Following established procedures and escalating More ❯
2X Service Desk Analyst (Weekend Shift Work) £(phone number removed) per annum On-site - Slough An established organisation is looking to recruit 2X Service Desk Analyst, to provide 1st/2nd line support at each of their sites in Berkshire. Due to weekend teaching, these roles include both Saturday/Sunday shifts, and 3 mid-week … Diagnose and resolve hardware, software, and network issues; escalate as needed to second-line or third-party support. Act as an escalation point for complex or unresolved incidents and service requests. Support problem management by identifying and documenting root causes and workarounds. Offer technical guidance and training to users, and maintain support documentation (FAQs, manuals). Monitor IT systems … and service performance using dashboards and monitoring tools. Install, configure, and update IT hardware and software per university standards. Collaborate with DTS and project teams to share knowledge and support service improvements. Draft user communications and assist with induction sessions and student onboarding. Participate in IT projects, testing, and process improvements. Maintain professionalism and up-to-date technical More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
HomeServe
About The Role HomeServe are currently recruiting for a Systems Configuration Analyst to join the Operations Team in Nottingham. The ideal candidate will be a data driven, highly numerate self starter who is not afraid to challenge the status quo. We work in a hybrid way with a requirement to travel into the Nottingham office 2 times per week … Centre departments, the department works to ensure smooth short term and long-term operational performance, clear and accurate information and guidance to decision making PRINCIPAL ACCOUNTABILITIES: The Systems Configuration Analyst is responsible for the system configuration of the HomeServe field deployment system and associated programmes.Reporting to the Systems Configuration Manager the analyst will ensure the configuration settings are …/Central Operations planning and deployment strategy, paying particular attention to Customer Experience and Engineer Optimisation. Working closely with the Field/Central Operations Leadership team the Systems Configuration Analyst is responsible for all aspects linked to the output of Service Bench/Click performance providing insight and recommendations for the system to add value to the Customer More ❯
relating to anything from core business applications, infrastructure, and any associated data services. You’ll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won’t need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party service providers to ensure More ❯
Insight Investment is looking for an Application Infrastructure Services Analyst to join the team in Manchester. The Application Infrastructure Services Analyst will support core application infrastructure and batch operations. You will become a point of contact with regards to all scheduled processing (both in production and test environments) including intra-day and overnight batches, messaging to third parties More ❯
whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Role Overview: This is a Senior Analyst position within the MAC Documentation Operations Unit. The primary responsibility is to provide support for day-to-day operational activities related to the review and execution of trading legal … in the accurate entry of these key contract data points into internal systems, and act as a subject matter resource for more junior analysts. What you'll do: The analyst will work closely with more senior team members to review legal documentation and internal forms, identify, verify critical data points, and input this information accurately into the MAC system … senior members of the team. The role will also include uploading documents into the designated repository system and flagging any issues or discrepancies to internal stakeholders for resolution. The analyst will be required to work on a variety of bilateral contracts such as the International Swaps and Derivatives Association (ISDA) agreements and Securities Financing Transactions (e.g., Master Repurchase Agreement More ❯
Reporting to the Data & Analytics Manager, the Insight Analyst's primary role will be to analyze portfolio performance, identify key trends, and report upon those findings. Education Requirements: Graduate Calibre Industry: Professional Services/Financial Services Job Location: 2 Globe Road Work Hours: Typically working Hours You will be required to work on your own initiatives but more importantly More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
SYSTEM C HEALTHCARE LIMITED
systems are trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters. What will I be doing? Our Service Desk team directly supports our customers with the product suite we provide and are responsible for analysing, triaging and where possible resolving issues they face. Service Desk Analysts … utilise a unique blend of technical and customer facing abilities and we will focus on building both skillsets in the successful candidates. In this role, internally knownas an Associate Service Desk Analyst , you will be placed on a structured 2-year training programme that includes: Developing soft skills. Expanding your technical ability. Teaching you the intricacies of our More ❯
Service Desk Analyst Rate - £14.80 (an hour) Duration - 3 Months initially Location - Manchester (Hybrid) Ir35 - Inside (Must use an umbrella company) The Role As a Service Desk Analyst, you will be handling your own queue of customer calls and tickets. With guidance and support from the rest of the team, you will be making decisions about … decisions and behaviours. What are the 3 most important things that you will be and looking for on a CV/shortlisting on: Previous relevant work experience as a Service Desk Analyst. Customer Service Techniques: Techniques for identifying, gathering and validating customer needs in the delivery of IT services. Teamwork: collaborating as part of a group to achieve More ❯
Service Desk Analyst (Spanish speaking) – IT Consultancy – £16-18 per hour Inside IR35 – Fully Onsite Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now … looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯
Service Desk Analyst (Spanish speaking) - IT Consultancy - £16-18 per hour Inside IR35 - Fully Onsite Overview: I'm currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail, healthcare, and manufacturing. The team thrives on solving complex business challenges using modern technologies and are now … looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident in the service Work within established policies and procedures to ensure high standards and compliance Seek opportunities to enhance the customer experience by identifying More ❯
NR18, Wymondham, Norfolk, United Kingdom Hybrid / WFH Options
Talent Dice Ltd
Working on Norfolk Constabulary and Suffolk Constabulary's busy ICT Service desk. Taking telephone calls, live chats and dealing with in coming self-service portal requests. We are looking for a motivated individual driven to take a large number of calls/chats and in-between actively deal with Self Service Portal requests. Working on a rota … no weekends or B/H. Office based for 3 months initially, review will be had before hybrid working, after the first 3 months. 3 years experience within ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk AnalystMore ❯
Wymondham, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Job Switch Ltd
Working on Norfolk Constabulary and Suffolk Constabulary's busy ICT Service desk. Taking telephone calls, live chats and dealing with in coming self-service portal requests. We are looking for a motivated individual driven to take a large number of calls/chats and in-between actively deal with Self Service Portal requests. Working on a rota … no weekends or B/H. Office based for 3 months initially, review will be had before hybrid working, after the first 3 months. 3 years experience within ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk Analyst ICT Service Desk AnalystMore ❯
Wymondham, Norfolk, United Kingdom Hybrid / WFH Options
Coyles
One of my local government clients are currently recruiting an experienced ICT Service Desk Analyst on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 8:00am to 5:00pm. Hybrid working role were, however, you will be required to attend the office …/3 times a week Ovevriew: Working on Norfolk Constabulary and Suffolk Constabulary's busy ICT Service desk. Taking telephone calls, live chats and dealing with in coming self-service portal requests. We are looking for a motivated individual driven to take a large number of calls/chats and in-between actively deal with Self ServiceMore ❯
NR18, Wymondham, Norfolk, United Kingdom Hybrid / WFH Options
Coyles
One of my local government clients are currently recruiting an experienced ICT Service Desk Analyst on a temporary basis. This is a 3-month minimum contract with the possibility of the role being extended further to work Monday to Friday 8:00am to 5:00pm. Hybrid working role were, however, you will be required to attend the office …/3 times a week Ovevriew: Working on Norfolk Constabulary and Suffolk Constabulary's busy ICT Service desk. Taking telephone calls, live chats and dealing with in coming self-service portal requests. We are looking for a motivated individual driven to take a large number of calls/chats and in-between actively deal with Self ServiceMore ❯
About The Role HomeServe are currently recruiting for a Systems Configuration Analyst to join the Operations Team in Nottingham. The ideal candidate will be a data driven, highly numerate self starter who is not afraid to challenge the status quo. We work in a hybrid way with a requirement to travel into the Nottingham office 2 times per week More ❯
The ICT Application Services Analyst will provide expert support for a range of critical applications within the public sector, ensuring optimal performance and reliability. This is a permanent role based in Gloucestershire, focusing on delivering robust technology solutions to meet organisational needs. Client Details This is an opportunity to join a well-established public sector organisation within the technology … procedures. Ensure compliance with industry standards and organisational policies in all application activities. Deliver user support and training for application systems, ensuring effective utilisation. Liaise with external vendors and service providers to manage application-related contracts and services. Profile A successful ICT Application Services Analyst should have: Proven experience in managing and supporting ICT applications in a professional … potential for career growth. Comprehensive benefits package, including 20%+ pension and professional development support. If you're ready to make a positive impact as an ICT Application Services Analyst in the public sector, we encourage you to apply today More ❯
Derby, Derbyshire, United Kingdom Hybrid / WFH Options
risual Limited
looking to progress as an industry professional, Node4 has a place for you. About the role During an exciting period of growth, we have an opportunity for a SOC Analyst to join the Node4 Group. As SOC Analyst you will be helping customers effectively respond to and manage cybers security incidents, ranging from compromise assessments, to live incident … a workforce of over 1200. We believe that our people are the driving force behind our success. We are a vibrant, passionate, and diverse team committed to providing exceptional service as standard. We are proud of our employees and the environment that reflects our core business values of Passion, Innovation, and Trust. Node4 is the place to be if … you are passionate about technology and providing exceptional service while developing your career within a welcoming and evolving company. TAKE A LOOK AT OUR STORY More ❯
provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Enterprise Audiovisual Services Analyst II is an integral part of Latham's Technology and Information Services team.This role will be responsible for providing high-touch audiovisual technical support and virtual event assistance across More ❯