76 to 100 of 106 Service Analyst Jobs in the UK excluding London

We are looking for Service Desk Analysts to join the successful IT support team within the NatWest Group providing 1st line technical support to a user base of over 65,000 colleagues. You will be part of a diverse team who are at the forefront of the Banks digital strategy, supporting colleagues via web-chat and telephone. You'll … using your problem-solving skills and questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows 10, Microsoft More ❯

We are looking for Service Desk Analysts to join the successful IT support team within the NatWest Group providing 1st line technical support to a user base of over 65,000 colleagues. You will be part of a diverse team who are at the forefront of the Banks digital strategy, supporting colleagues via web-chat and telephone. You'll … using your problem-solving skills and questioning techniques - Obtain both technical information and business impact to minimise downtime to colleagues The Skills you will need: - A passion for customer service - Ability to flex your communication, both written and verbal - Previous service desk experience and understanding of working to KPI's is an advantage - Knowledge of Windows 10, Microsoft More ❯

Service Desk AnalystPeterborough - Hybrid after training is completed (4-6 weeks)6-month contract (regularly extend)37.5 hours per week - overtime available £15.18 per hour (Paid Weekly) Rotating shift: Morning 08.00 - 16.30 1 hr break Late Morning 10.30 - 19.00 1 hr break Weekend work is required on a rotational basis.Working as part of a project-based team, you will … related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds. Key Skills: 1st line support experience Previous IT Service Desk experience (or similar) Strong Windows and Google skills Strong communication skills Supporting international internal users Full training and support offered as well as progression opportunities. More ❯

Reed Talent Solutions are working in partnership with Fujitsu on the search for a 1st Line Support role at their Wakefield site. 1st Line Service Desk - Wakefield (On-site) | £12.60/hr | Temp Contract Start Date: ASAP 6 month rolling contract Working Pattern: Mon-Fri Shifts covering between 7am and 7pm About the Role: We are seeking a dedicated … and customer-focused Service Desk Agent to join the team in Wakefield. This is a first-line support role providing technical assistance across multiple accounts. You’ll be the first point of contact for users via telephone and email, aiming to resolve issues at first contact or escalate to the appropriate Manager when necessary. Key Responsibilities: Provide first-line … IT support via phone and email Deliver first-time fixes where possible Accurately log and manage incidents and service requests Maintain high levels of customer satisfaction and professionalism Highly Desirable Skills & Attributes: Excellent customer service skills Strong analytical and diagnostic abilities Commitment to continuous learning and personal development Effective problem-solving and adaptability in a fast-paced environment More ❯

The Liberty Recruitment Group is excited to be working in partnership with a National Law firm who are looking for a Service Desk Analyst to provide an extra pair of hands for an initial 6-week period, during a busy time for the team, based onsite Monday to Friday at their Eastleigh office. Youll be working as part More ❯

IT Service Desk £21 Per Hour, Inside IR35 On-Site Cardiff 4 Weeks (Possible extension) Your new company A fantastic company based North of Cardiff Your new role Responsible for delivering first-line technical support to staff and representatives, including responding to support queries and logging incidents and service requests using the organisation's call logging system. Duties … issues, and offering guidance on appropriate solutions. What you'll need to succeed Provide first-line technical support by responding to IT-related incidents and requests via phone, self-service portal, email, and Teams in a timely and friendly manner. Troubleshoot and diagnose IT-related issues, offering effective solutions or workarounds to restore normal operations. Escalate complex or unresolved More ❯

Ahead of upcoming ISO27001 and ITIL Service Operations audits, this organisation's IT team require focused support from an individual who has been through ISO27001/ITIL audits previously to provide a structured framework to ensure the effective and efficient delivery of services, aligned with recognised industry best practices. You will be required to purchase a baseline assessment of … per day, inside IR35 Essential skills & experience required: Well-versed in ITIL analysis and documentation as the core focus of previous work Strong understanding of the processes, flows and service delivery elements across JML (Joiners, Movers and Leavers) from an ID, Change, Access Controls perspective Confident communicator Objectives: Establish a foundational understanding of service delivery principles and best … practices Implement processes that ensure reliable, consistent, and high-quality service provision Enable continuous improvement within the service delivery function *Please only apply for consideration if you have full, independent right to work in the UK and you are already living in the UK permanently.* Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud More ❯

1st Line Engineer - Be the first call. Keep business moving. £24,000 - £28,000 | Fareham | IT Service Provider You’re the person who jumps in when the printer jams, Outlook crashes, or someone’s “just one click” broke the whole thing. You're confident handling first-line issues, you know your way around Microsoft 365, and you’re always … ready to help with the patience, professionalism, and problem-solving mindset that makes a real difference to users. This is your opportunity to join a well-respected IT Service Provider in Fareham , supporting a wide range of external customers across a mix of tech environments. It’s a great step if you’re looking to deepen your knowledge, build … Location : Fareham - full-time, office-based Tech Variety : Support Microsoft 365, Windows Server, networking, VoIP, virtual environments and more Team Environment : Join a collaborative, close-knit service desk that supports each other and gets the job done Career Growth : Develop your skills with guidance from senior engineers and exposure to modern technologies What you’ll be doing: Acting as More ❯

processes to maintain compliance and data accuracy Key Requirements of the Entry Level IT Systems Admininistrator Around 6–12 months’ experience in IT support or administration (e.g. IT Technician, Service Desk, or similar) Basic understanding of Active Directory, Microsoft 365, and Azure AD/Entra ID Excellent attention to detail and strong communication skills Experience working in a large More ❯

processes to maintain compliance and data accuracy Key Requirements of the Entry Level IT Systems Admininistrator Around 6 12 months experience in IT support or administration (e.g. IT Technician, Service Desk, or similar) Basic understanding of Active Directory, Microsoft 365, and Azure AD/Entra ID Excellent attention to detail and strong communication skills Experience working in a large More ❯

We are looking for an experienced Level 2 Service Desk Engineer who is looking to join a well-established and growing IT provider. Role Level 2 Service Desk Analyst/Engineer Location Barnsley with some local travel (Driver’s licence required) Flexible WFH options also. Salary £27k - £29k with full expenses – overtime & out of hours pay and … bonus General Career progression, great benefits and a supportive experienced team. The Role This is a key role for the Leve 2 Service Desk Engineer within the UK Technical function Provide excellent support to IT users within the extensive customer base Work with a variety of technologies to provide exceptional service At times there will be a requirement … Respond to support requests by following agreed procedures and SLAs to advise the correct actions Provide support with help of the remote servers/network Analysis of incidents and service requests in alignment with the customer Communicate and dispatch tickets to 3rd party support teams and follow up Ensure compliance to information security guidelines and regulations. The Person You More ❯

About Sota Sota is more than a technology provider, we're a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. About … the perfect opportunity to start your tech career. About the Role This position is all about delivering an exceptional experience for our customers. You'll provide front line support Service Desk and remote support, ensuring issues are resolved quickly and professionally. Alongside this, you'll assist with basic maintenance and low-complexity system builds and installations across the full … prepare you to step up to Level 3 responsibilities. While this is a developmental role, your contribution matters. You'll be working to the same high standards as our Service Desk Analysts and Senior Analysts, with ongoing support to help you achieve your goals and deliver outstanding service. Required Skills : Hands-on experience with hardware and software troubleshooting. Ability More ❯

About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. About … the perfect opportunity to start your tech career. About the Role This position is all about delivering an exceptional experience for our customers. You’ll provide front line support Service Desk and remote support, ensuring issues are resolved quickly and professionally. Alongside this, you’ll assist with basic maintenance and low-complexity system builds and installations across the full … prepare you to step up to Level 3 responsibilities. While this is a developmental role, your contribution matters. You’ll be working to the same high standards as our Service Desk Analysts and Senior Analysts, with ongoing support to help you achieve your goals and deliver outstanding service. Required Skills : Hands-on experience with hardware and software troubleshooting. Ability More ❯

About Sota Sota is more than a technology provider, we’re a trusted partner committed to delivering exceptional service and innovative solutions across a wide range of technologies. Our mission is to ensure every customer experience exceeds expectations. We pride ourselves on being at the forefront of digital transformation, helping businesses thrive in an ever-evolving tech landscape. About … the perfect opportunity to start your tech career. About the Role This position is all about delivering an exceptional experience for our customers. You’ll provide front line support Service Desk and remote support, ensuring issues are resolved quickly and professionally. Alongside this, you’ll assist with basic maintenance and low-complexity system builds and installations across the full … prepare you to step up to Level 3 responsibilities. While this is a developmental role, your contribution matters. You’ll be working to the same high standards as our Service Desk Analysts and Senior Analysts, with ongoing support to help you achieve your goals and deliver outstanding service. Required Skills : Hands-on experience with hardware and software troubleshooting. Ability More ❯

Role Summary The role of a Customer Support Analyst is varied. It includes the day-to-day management and resolution of support calls, being involved in customer implementation work and supporting other internal business departments as required. Main Job Tasks and Responsibilities Respond to and follow up customer support calls (1st, 2nd and 3rd line support) Identify, diagnose and More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

This role is offering a contract to begin with, with a view to becoming permanent in the future. It is an excellent opportunity to join a fantastic IT Managed Service Provider who is looking for driven people who want to start their IT career. The ideal candidate will have worked in an IT services, Customer Services, or call centre … environment. However, candidates with a passion for IT, along with a good level of customer service experience and the ability to learn process-driven IT activities will be considered. Immediate starts are available. You will be fluent in Romanian and English speaking, with strong all-round communication skills. If you are a charismatic Romanian and English-speaking person, looking More ❯

Miryco is working with a leading player in the Pension and Asset Management market. Job Specification: Business Intelligence Analyst Department: Business Intelligence/Data Analytics Sector: Pensions & Asset Management About the Role: We are seeking a Business Intelligence Analyst to join our data and analytics team within a leading Pension & Asset Management organisation. This role will play a More ❯

Miryco is working with a leading player in the Pension and Asset Management market. Job Specification: Business Intelligence Analyst Department: Business Intelligence/Data Analytics Sector: Pensions & Asset Management About the Role: We are seeking a Business Intelligence Analyst to join our data and analytics team within a leading Pension & Asset Management organisation. This role will play a More ❯

Miryco is working with a leading player in the Pension and Asset Management market. Job Specification: Business Intelligence Analyst Department: Business Intelligence/Data Analytics Sector: Pensions & Asset Management About the Role: We are seeking a Business Intelligence Analyst to join our data and analytics team within a leading Pension & Asset Management organisation. This role will play a More ❯

Senior Customer Services Analyst I Viator About Viator Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore-everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)-making memories that will last a … ll remember. The Customer Insights team uses both quantitative and qualitative data to understand customer pain points along the traveller journey as well as operational efficiencies within our Customer Service department. The Customer Services Analytics Team is seeking a Senior Analyst who has the analytical and leadership skills as well as business experience to support numerous end users … ll bring to the team: Experience: 5+ years in a reporting or analytics role focused on performance measurement, reporting automation, and dashboard development. Experience in operations, e-commerce, or service-oriented environments preferred. Education: Bachelor's Degree in an analytical field (math, economics, engineering, statistics, etc.), preferred Masters Degree is a plus Tools: You will have knowledge of key More ❯

Professional Services Operations Analyst at Proactis Are you ready to shape how operational excellence drives scalable service delivery in a global SaaS business? We're hiring a Professional Services Operations Analyst to join our newly formed PS Operations team at Proactis . This is a high-impact role where you’ll design and optimise processes, manage documentation … standards, and deliver continuous improvement initiatives that enable consistent, data-driven service delivery across our global client base. The Business Proactis is a leading Source-to-Pay software provider helping mid-market organisations streamline procurement and finance operations. With a strong footprint across service-led industries, we’re on a mission to digitise and automate processes that reduce … scalability. Managing central repositories for PS documentation (templates, playbooks, guides), ensuring version control and accessibility. Leading onboarding and enablement programs for new hires and delivery partners. Supporting project and service management tools (e.g., Certinia PSA, Asana ), including configuration, training, and workflow optimisation. Partnering with Finance to ensure data integrity and produce accurate reports on bookings, revenue, utilisation, and KPIs. More ❯

Professional Services Operations Analyst at Proactis Are you ready to shape how operational excellence drives scalable service delivery in a global SaaS business? We're hiring a Professional Services Operations Analyst to join our newly formed PS Operations team at Proactis . This is a high-impact role where you’ll design and optimise processes, manage documentation … standards, and deliver continuous improvement initiatives that enable consistent, data-driven service delivery across our global client base. The Business Proactis is a leading Source-to-Pay software provider helping mid-market organisations streamline procurement and finance operations. With a strong footprint across service-led industries, we’re on a mission to digitise and automate processes that reduce … scalability. Managing central repositories for PS documentation (templates, playbooks, guides), ensuring version control and accessibility. Leading onboarding and enablement programs for new hires and delivery partners. Supporting project and service management tools (e.g., Certinia PSA, Asana ), including configuration, training, and workflow optimisation. Partnering with Finance to ensure data integrity and produce accurate reports on bookings, revenue, utilisation, and KPIs. More ❯

Romanian and English speakers required Peterborough Full time - 37.5 hours per week Hourly rate £14.00 - £16.00 PAYE We have a great opportunity for fluent Romanian and English speakers to join a large IT organisation based in Hampton, Peterborough. The successful More ❯