51 to 75 of 93 Service Design Jobs in the UK excluding London

IT Service Delivery Lead

Hiring Organisation
Edinburgh Napier University
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Permanent
Salary
£45,000
vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role … Service Delivery Lead, you will be joining us initially with the opportunity to support the delivery of a brand-new University website project, working closely with stakeholders to shape service design, establish support models, and ensure the Digital Experience Platform (DXP) and web estate are resilient, user ...

IT Service Delivery Lead

Hiring Organisation
Edinburgh Napier University
Location
Central, Inverclyde, UK
vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role … Service Delivery Lead, you will be joining us initially with the opportunity to support the delivery of a brand-new University website project, working closely with stakeholders to shape service design, establish support models, and ensure the Digital Experience Platform (DXP) and web estate are resilient, user ...

IT Service Delivery Lead

Hiring Organisation
Edinburgh Napier University
Location
Dunfermline, Fife, UK
vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role … Service Delivery Lead, you will be joining us initially with the opportunity to support the delivery of a brand-new University website project, working closely with stakeholders to shape service design, establish support models, and ensure the Digital Experience Platform (DXP) and web estate are resilient, user ...

IT Service Delivery Lead

Hiring Organisation
Edinburgh Napier University
Location
North East, Glasgow, UK
vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role … Service Delivery Lead, you will be joining us initially with the opportunity to support the delivery of a brand-new University website project, working closely with stakeholders to shape service design, establish support models, and ensure the Digital Experience Platform (DXP) and web estate are resilient, user ...

IT Service Delivery Lead

Hiring Organisation
Edinburgh Napier University
Location
Livingston, West Lothian, UK
vital role in delivering reliable, innovative digital systems that support our students, staff and wider community. Currently, we have an opportunity for an IT Service Delivery Lead, to join our Corporate Systems team and help drive service improvement across a complex and evolving technology landscape. The Role … Service Delivery Lead, you will be joining us initially with the opportunity to support the delivery of a brand-new University website project, working closely with stakeholders to shape service design, establish support models, and ensure the Digital Experience Platform (DXP) and web estate are resilient, user ...

Service Designer - GDS

Hiring Organisation
Sanderson Government and Defence
Location
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Employment Type
Contract
Contract Rate
£400 - £440 per day
Service Designer (GDS Experience Required) Rate: £440 per day (Inside IR35) Duration: 3 months initial, with potential for extension Location: Newcastle (on-site once every 2 weeks) Security: Must be BPSS eligible About the Role: We are seeking an experienced Service Designer with a strong background in delivering … digital services according to Government Digital Service (GDS) standards. The successful candidate will play a key role in shaping and improving user-focused services, working closely with stakeholders across multiple teams to ensure services are efficient, accessible, and meet GDS guidelines. This role requires a combination of strategic thinking ...

Solutions Architect

Hiring Organisation
Jobleads-UK
Location
Bristol, England, United Kingdom
with the wider team and with our customers. What you will do as a Senior Solutions Architect Act as the technical authority for solution design across large-scale or multi-project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure-by-design standards. Contribute … divisional and line-of-business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade-off studies, and risk assessments for major design decisions. Mentor and coach Solutions Architects and Engineers, raising capability across the community. Represent Leonardo at senior customer forums, technical boards, and industry events. ...

Technical Design Specialist Secure Network Solutions

Hiring Organisation
Randstad Digital
Location
Exeter, Devon, UK
Employment Type
Full-time
Adword Job Title: Technical Design Specialist: Secure Network Solutions Duration: 06 months Contract Clearance Requirement: Active NPPV3 Clearance Required Location: Exeter, GBR, EX2 7HQ (3 days onsite a week) Job description: Why This Job Matters Join our Technical & Service Design team and help design the secure ...

Senior Solution Architect

Hiring Organisation
Jobleads-UK
Location
Gloucester, England, United Kingdom
full time at a customer site in Gloucester. What you will do as a Senior Solutions Architect Act as the technical authority for solution design across large‐scale or multi‐project programmes. Define and evolve architectures that balance customer needs, enterprise principles, and secure‐by‐design standards. Contribute … divisional and line‐of‐business roadmaps, identifying opportunities for technology insertion and innovation. Lead technical reviews, trade‐off studies, and risk assessments for major design decisions. Mentor and coach Solutions Architects and Engineers, raising capability across the community. Represent Leonardo at senior customer forums, technical boards, and industry events. ...

Business Analyst

Hiring Organisation
Pontoon
Location
Edinburgh, City of Edinburgh, United Kingdom
Employment Type
Contract
Contract Rate
£450 - £475/hour
diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect … from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core ...

Senior User Researcher

Hiring Organisation
Anson McCade
Location
Leeds, England, United Kingdom
autonomy to influence outcomes from discovery through to live services. What you’ll be doing as a Senior User Researcher Lead and design qualitative and quantitative user research across complex digital services Plan and run discovery, generative and evaluative research Embed user-centred and inclusive research practices Translate research … insight into clear, actionable recommendations for design and delivery Advocate for accessibility, assisted digital and inclusive design approaches Work closely with designers, product managers and engineers to shape service direction Build strong client relationships Manage, mentor and support other user researchers Contribute to research standards, capability building ...

Customer Journey Manager

Hiring Organisation
Pontoon
Location
Edinburgh, City of Edinburgh, United Kingdom
Employment Type
Contract
Contract Rate
£450 - £475/hour
diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds expectations. Key Responsibilities : Journey Mapping & Design : Create comprehensive as-is and to-be journey maps to support in-flight releases. Collaborate with Product and Technical Application Specialists to ensure designs reflect … from various data sources to provide a holistic view of customer journeys. Journey Optimization & Continuous Improvement : Identify and prioritise key customer journeys for analysis. Design and promote improvement initiatives based on customer and operational impact. Continuously assess journey performance from both customer and business perspectives. Key Skills & Capabilities : Core ...

Strategic Bids Architect - multiple roles

Hiring Organisation
Reed
Location
Birmingham, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£100,000 - £160,000 per annum, Negotiable
thrives in pre-sales, solution leadership, and shaping commercially competitive technology propositions. The Opportunity As the senior technical lead across major bids, you'll design and govern advanced digital, data and AI architectures — ensuring they are scalable, deliverable, and positioned to win. You’ll work closely with Growth, Service Design, and senior stakeholders to craft innovative, cloud-native, data-driven solutions that demonstrate real measurable outcomes. What You’ll Be Doing Solution Leadership Lead end-to-end architecture design for strategic bids (cloud, data, AI, automation). Translate business and outcome requirements into clear, integrated technical ...

Head of Platform Development

Hiring Organisation
Be-IT Resourcing
Location
Edinburgh, Midlothian, Scotland, United Kingdom
Employment Type
Full-Time
Salary
£100,000 - £110,000 per annum
need, not just what they ask for• Manage, mentor, and grow the platform team, with additional headcount planned for this year• Make high-impact design decisions and bring in third-party technologies where appropriate to accelerate the platform roadmap What We're Looking For Our client is open … native architectures• Experience leading or architecting a SaaS platform — whether as a tech lead, chief engineer, principal architect, or platform lead — with responsibility for design decisions and third-party technology selection• Hands-on familiarity with cloud-native technologies including AWS, Kubernetes, Django, and React, plus a solid grasp ...

Digital Platform Architect (power platform)

Hiring Organisation
Morgan Philips Specialist Recruitment
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£60,000 - £70,000 per annum
Digital Platform Architect (power platform) We are looking for an experienced Microsoft 365 & Power Platform architect to join our client and lead the design and delivery of secure, scalable Modern Workplace solutions for enterprise solutions. This will suit someone who is equally comfortable with solution architecture, hands-on delivery … stakeholder engagement. You'll work across Microsoft 365, Power Platform, security and governance, helping the company modernise how they collaborate, automate and operate. Responsibilities Design and deliver Microsoft 365 and Power Platform solutions, including Power Apps, Power Automate, Dataverse, SharePoint Online and Microsoft Teams Act as a technical lead ...

Lead Solution Architect

Hiring Organisation
Inspire People
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
will: * Develop technology strategies, roadmaps and architectural artefacts (HLDs, blueprints, target states) that guide enterprise and regulatory platforms. * Lead architectural governance, presenting at design forums and ensuring alignment with Bank-wide standards. * Shape secure data architectures across Azure services, including ingestion, validation, modelling and metadata design. * Partner with stakeholders … Architect include: * Experience within regulated environments or large-scale financial services architecture. * Familiarity with EA frameworks including TOGAF, SAFe or Zachman. * Exposure to UX, service design or user-facing workflow optimisation. * Background in operational resilience, service continuity or hybrid architecture patterns. * Integration with enterprise data platforms, analytics ...

Pre-Sales Solutions Architect

Hiring Organisation
Xact Placements Limited
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £75,000 per annum
undergo vetting. The Role Sitting at the bridge between Sales and Engineering, you will work with customers, the sales team, and technical teams to design and position secure, compliant solutions for clients operating in regulated sectors. You’ll lead technical discovery, produce proposals and SoWs, and ensure a smooth … handover into delivery. Key Responsibilities Partner with Sales to qualify opportunities and understand customer requirements Design end-to-end solutions across cloud, private cloud, networking, and infrastructure Lead technical workshops, presentations, and solution demonstrations Produce Statements of Work, proposals, and technical documentation Ensure solutions meet relevant regulatory and compliance ...

CMDB and LeanIX Data Steward

Hiring Organisation
Hays
Location
Hertfordshire, South East, United Kingdom
Employment Type
Contract, Work From Home
Your new company You'll be joining a large, complex organisation undergoing significant transformation across its application and service landscape. The business is investing heavily in improving the quality, governance, and operational use of its CMDB and enterprise architecture data, with ServiceNow and LeanIX at the heart of this … journey. The environment is collaborative, delivery-focused, and federated, requiring strong engagement across IT Operations, Architecture, Application Support, and Service Design & Transition teams. Your new role As a CMDB & LeanIX Data Steward, you'll act as the hands-on authority for configuration and application data across ServiceNow CMDB ...

Senior PKI Engineer

Hiring Organisation
Sopra Steria
Location
Hemel Hempstead, Hertfordshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
highly secure, mission-critical environments. This is an opportunity to play a leading role in shaping PKI services for a nationally significant programme, influencing design decisions, strengthening governance, and ensuring secure certificate services operate at scale. In this role, you will act as a senior technical specialist … providing engineering leadership across certificate management, certificate template design, HSM administration, PKI governance, and lifecycle processes. You will work closely with architecture, infrastructure, application, security, Windows, Linux, and web teams to define PKI requirements, guide implementation, and ensure solutions meet operational, security, and compliance needs. Please note this role ...

Head of New Services Development

Hiring Organisation
GÉANT
Location
Cambridge, England, United Kingdom
multidisciplinary team, but you’ll also stay close to the work yourself – speaking directly with stakeholders, sense‐checking assumptions, building early momentum, and shaping service propositions in their earliest stages. This role suits someone who is comfortable working with ambiguity, enjoys connecting people and ideas, and gets real satisfaction … from turning loosely defined opportunities into concrete, community‐backed services. What You’ll Do New Service Discovery and Development You’ll actively scan the research and education landscape to identify unmet needs, emerging technologies, and partnership opportunities that could form the basis of new GÉANT services. You’ll lead ...

Associate Product Manager

Hiring Organisation
The SJB Group
Location
Leeds, England, United Kingdom
Product function. This is a newly created role, sitting within a team responsible for defining, maintaining, and evolving the company’s customer-facing service portfolio. Unlike traditional software product roles, this function focuses on commercial product definition, service packaging, and market readiness , bridging the gap between technical capability … internal GTM stakeholders Supporting AI-assisted workflows for organising and presenting product intelligence Developing insight over time into how external product changes impact internal service offerings SKU & Pricebook Management Supporting maintenance of structured product SKUs across internal pricebooks (Excel-based) Assisting with creation and documentation of new SKUs ...

Digital Community Apprentice

Hiring Organisation
Coventry City Council
Location
Friargate, Station Square, Coventry, England, United Kingdom
Employment Type
Higher Apprenticeship
Salary
£24,521 a year
wider team Support the creation of clear, accessible content for different audiences and levels of digital confidence Learn how digital engagement can inform service design, improvement and decision‐making Take part in apprenticeship learning, reflection and development activities alongside your day‐to‐day role This is a hands ...

Product Owner - Customer Experience - ERN06333

Hiring Organisation
EAST RENFREWSHIRE COUNCIL
Location
Cambridge, Cambridgeshire, UK
customer applications environment and have skills in prioritising product backlogs in an Agile project delivery model. Knowledge of the Scottish Approach to Service Design (SAtSD) would be desirable. We welcome discussions about flexible working arrangements for this role – please contact us if you would like to explore options. … work from home up to 40% of their working week, if it is not to the detriment of their current tasks, team requirements or service needs. For details of our employment policies and terms and conditions, please visit our Council Careers page Please note – all applicants will be asked ...

Head of Practice - Modern Work & Security

Hiring Organisation
Mexa Solutions LTD
Location
Reading, Berkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£90,000 - £100,000 per annum
business grow. You’ll be the person who can hold your own in a boardroom, then drop into the detail of a solution, service design or customer challenge when needed. You’ll lead a multi-disciplinary team across consulting, architecture, analysis, development and service. You’ll mentor, challenge … built the kind of culture people actually rate highly. Few roles at this level give you the chance to influence strategy, delivery quality, managed service maturity, go-to-market and team capability all at once. If you’re good, you’ll feel the impact of what you do pretty ...

Implementation Consultant - HCM

Hiring Organisation
Zellis
Location
Hertfordshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
help them understand, implement, configure or test good practice use of Zellis suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer ...