51 to 75 of 98 Service Design Jobs in the UK excluding London

Services People, Process and Technology Team, known as PPT. PPT provides a range of user-centred digital support to our colleagues, such as Content Design, Publishing, User Research, Business Analysis and Automation, in addition to Project, Change, and Product Management services. Job description HMRC is currently undertaking some of … the largest digital transformation programmes across Government and other sectors. Our user researchers are at the core of keeping user needs central to design and implementation, providing an opportunity to shape and improve Services that impact millions of users daily. You will be joining a thriving and supportive User … and conducting user research in larger teams and on more complex services, including playing back user research to stakeholders and digital teams. Understanding the service problem then aligning user research activities to influence and support decision-making. Applying a range of techniques to analyse and synthesise user research insights More ❯

is all about. We’re seeking a future team member for the role of Vice President, Senior User Experience Designer to join our Studio Design, Loans Enablement platform. This role is located in Manchester, UK and will be working in a hybrid capacity. (3 days a week in the … with a high degree of autonomy. You are an individual contributor who is strong in Figma. You know when and where to use different design system components and work efficiently to design and build prototypes of various complexity. They are involved in planning, mapping out flows, journeys, and … discovering research opportunities. You are excited by the collaborative opportunities within design systems and component libraries – and look to master your craft Works on and manages range of project sizes, balancing time as appropriate. Comes up with multiple solutions to solve various problems. Takes initiative on driving the work More ❯

near Chippenham. Your future duties and responsibilities The Lead Cloud Architect will drive the technical vision and execution of cloud migration initiatives, overseeing the design, planning, and implementation of cloud-based solutions for complex systems. This role requires a blend of strategic planning, technical expertise, and leadership, ensuring that … architecture and migration processes. - Ensure compliance with security, performance, and regulatory requirements in accordance with the Client's IT and governance policies. • System and Service Design for Cloud Migration: - Lead the design and planning of complex system and service migrations to a cloud-based environment. - Develop … and detailed low-level component designs to support seamless migration and integration with existing operational services. - Define and implement best practices for system and service transitions, ensuring efficiency, resilience, and minimal disruption to operations. • Stakeholder Collaboration & Alignment: - Collaborate with a wide range of stakeholders to align business and technical More ❯

near Chippenham. Your future duties and responsibilities: The Lead Cloud Architect will drive the technical vision and execution of cloud migration initiatives, overseeing the design, planning, and implementation of cloud-based solutions for complex systems. This role requires a blend of strategic planning, technical expertise, and leadership, ensuring that … architecture and migration processes. Ensure compliance with security, performance, and regulatory requirements in accordance with the Client's IT and governance policies. System and Service Design for Cloud Migration: Lead the design and planning of complex system and service migrations to a cloud-based environment. Develop … and detailed low-level component designs to support seamless migration and integration with existing operational services. Define and implement best practices for system and service transitions, ensuring efficiency, resilience, and minimal disruption to operations. Stakeholder Collaboration & Alignment: Collaborate with a wide range of stakeholders to align business and technical More ❯

incident resolution, root cause analysis, and post-mortem reviews with a focus on improving resilience and cost-effectiveness. Identify and advocate for supportability and service improvements across the cloud lifecycle. Deliver Customer Service Plans and provide ongoing support to ensure alignment between service design and operational More ❯

community to produce and ensure user-centred software is developed based on business requirements and following best practice. Work collaboratively with colleagues to explore, design and deliver solutions to client problems. Maintain client relationships and troubleshoot issues through collaboration. Design and manage software development and deployment pipelines resolving … . 25 days holiday plus UK public holidays. Perkbox access for a wide range of discounts. Critical illness cover. Life assurance and death in service cover. Volunteer days. Cycle-to-work scheme for the avid cyclists. Salary sacrifice electric vehicles scheme. Season ticket loans. Financial and general wellbeing sessions. … continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a More ❯

to the C-suite Experience in benefits management and realisation across large programmes or portfolios Evidence of leading successful Digital Transformations and incorporating digital service design and development; business case development; operating model design and programme delivery A strong understanding of the Software Delivery Lifecycle and experience More ❯

includes S3 lake formation, Iceburg and extends to our Snowflake platform. Designing AWS-based services and capabilities adopting appropriate modelling techniques following agreed architectures, design standards, patterns, and methodology. Leading AWS-based service design activities for strategic, large, and complex solution development programmes. Supporting the construction of … organisational policies, standards, guidelines, and methods for AWS-based service design. Identifying and evaluating alternative design options, undertaking cost, resource, and risk assessments. Collaborating with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions that meet business needs. What you'll bring: These are … security techniques. Experience of resolving problems associated with data governance, using data governance tools. Working knowledge of data governance principles to engage in the design of data governance projects. Proficiency in programming languages such as Python, Java, Scala, SQL, Spark, and Unix shell scripting, including AWS CLI. It would More ❯

. 25 days holiday plus UK public holidays. Perkbox access for a wide range of discounts. Critical illness cover. Life assurance and death in service cover. Volunteer days. Cycle-to-work scheme for the avid cyclists. Salary sacrifice electric vehicles scheme. Season ticket loans. Financial and general wellbeing sessions. … continually strives to remove barriers, provide accommodations and offer reasonable adjustments to ensure equity throughout our practices. Hi, we're Hippo. At Hippo, we design with empathy and build for impact. We do this by combining data-informed evidence, human-centred design and software engineering. We're a … humanity, not the other way around. We take a human-centred approach to everything we do because we understand that complex problems require a service design approach. This means understanding how users behave and ensuring our solutions work for them in the real world. Our combination of data More ❯

by creating some or all of the following: a business readiness plan, business processes, customer journeys, training requirements, user guides or run-books, a service design, metrics and OKRs (objectives and key results), communications plans, and any relevant system-support Service Desk services Support UAT, run model More ❯

Are you an experienced Account Director with experience in UX, CX or Service Design? Do you have an epic sense of adventure? Have you ever considered swapping the grey skies of the UK for year-round tropical sunshine? This is a unique opportunity to relocate to Manila, Philippines … and lead client relationships at an ambitious and fast-growing digital agency who specialise in UX and Service Design. You'll be the key point of contact for global clients, ensuring the seamless delivery of cutting-edge web and app design projects. If you’re passionate about digital … you’ll: Own client relationships, ensuring projects meet expectations from concept to delivery. Identify and drive revenue opportunities within key accounts. Work closely with design and delivery teams to translate client needs into clear project briefs. Oversee project scope, budgets, and timelines, preventing scope creep. Review all deliverables for More ❯

of our specialist teams; Networking, Storage, Databases (Oracle, SQL, PostgreSQL, Mongo DB), and other infrastructure technologies. Day to day, you'll: Lead the architectural design of infrastructure platform technologies and products across our ecosystem. Be hands-on, working on building and maintaining our hybrid products and services in your … recovery processes Performance Optimisation Technical fault-finding Level 3 & 4 Security best practises and compliance standards Mentoring Colleagues and supporting technical development of others Service design and associated methodologies Problem solving and communication skills Any experience of these would be really useful VMware Certified Professional (VCP) Our focus More ❯

Manage your own workload to meet the changing requirements of both production support and project delivery. Provision of 24x7 on-call support for live service as well as project implementation. Maintain documentation in terms of process and look for ways to improve/automate current processes. Representing your team … at key forums such as Security and Service Design Clinic (SSDC), Change Advisory Board (CAB), Major Change Board (MCAB) and may be required to attend or support on occasion at Technical Design Authority (TDA). We need you to have A deep expertise and enduring curiosity in … hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full More ❯

Manage your own workload to meet the changing requirements of both production support and project delivery. Provision of 24x7 on-call support for live service as well as project implementation. Maintain documentation in terms of process and look for ways to improve/automate current processes. Representing your team … at key forums such as Security and Service Design Clinic (SSDC), Change Advisory Board (CAB), Major Change Board (MCAB) and may be required to attend or support on occasion at Technical Design Authority (TDA). We need you to have A deep expertise and enduring curiosity in … hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full More ❯

and platforms. To propose and develop appropriate operational, maintenance and provisioning procedures to ensure the reliability of the above networks meets customer requirements and service levels. Key Responsibilities: Operate, maintain and manage the IP & MPLS networks Operate, maintain and manage the Corporate LAN Operate, maintain and manage broadband BNGs … platform Operate, maintain and manage DDoS protection systems Operate, maintain and manage network monitoring platform Configure and maintain the IP & MPLS product offerings Assist Service Design in the planning, testing and implementation of enhancements and new technologies for IP & MPLS networks Implement and evaluate IP & MPLS related solutions …/technologies Liaise with Product Management, Service Management and other internal teams as required Assist the management team, as required, with the preparation of performance, growth, and budgeting information Support the Security Architect in reviewing, implementing and ensuring the security strategy is implemented. If/when potential weaknesses, attacks More ❯

design. All underpinned by technology created with purpose. YOUR ROLE As a Digital Solution Architect, your primary focus will be working within a product design or development team to architect solutions for our clients. You will handle new or existing IT services that require innovative solutions and potentially radical … transformations to meet customer expectations for digital offerings. Key Responsibilities: Solution Design: Architect end-to-end solutions, mapping the underlying capabilities needed to build them. Standards Compliance: Ensure solutions meet required architecture standards, patterns, or blueprints. Technical Support: Provide necessary technical support to scrum teams and the product design … Spikes using cloud-based solutions to prove specific aspects of a solution's value to clients. Hands-On Experience: Collaborate effectively with UX and Service Designers and developers to design, implement, and support rapid iterative development. As part of your role you will also have the opportunity to More ❯

help them understand, implement, configure or test good practice use of Zellis' suite of customer solutions and advise on industry leading processes and operational service design. This role may lead delivery directly or will work closely with the implementation project or programme manager. They will also partner with customer More ❯

pair programming, code review and version control. Proficiency in Kotlin, as well as a strong knowledge in Jetpack Compose. Solid understanding of clean architecture, design patterns (MVP, MVVM, MVI) and principles (SOLID, DRY). Confidence to express their own opinions and be pragmatic about modifying them when appropriate. Demonstrated … experience collaborating with Product and Design colleagues to drive outcomes for customers. Experience of these would be useful: JS/Native Bridging Push notifications Understanding of common mobile security risks and corresponding mitigations Analytics and performance monitoring frameworks Cloud and micro-services What will you be doing with us … a hands-on contributor to the codebase and providing oversight and feedback via pull requests. Demonstrate leadership for mobile architecture and API and micro-service design with deep knowledge in all aspects of Android development. Provide line-management and personal development support for engineering team members. Develop tactical More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced IP Network Engineer. In this role you will be responsible for the engineering provision, development, management, and maintenance of the company … platforms and to propose and develop appropriate operational, maintenance and provisioning procedures to ensure the reliability of the above networks meets customer requirements and service levels. Specific duties for the IP Network Engineer will include: Operate, maintain and manage IP & MPLS networks, Corporate LAN, Broadband BNGs Operate, maintain and … manage broadband RADIUS platform, DDoS protection systems Operate, maintain and manage network monitoring platform, IP/SIP/MPLS product offerings Assist Service Design in the planning, testing and implementation of enhancements and new technologies for IP & MPLS networks Implement and evaluate IP & MPLS related solutions and technologies More ❯

Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced IP Network Engineer. In this role you will be responsible for the engineering provision, development, management, and maintenance of the company … platforms and to propose and develop appropriate operational, maintenance and provisioning procedures to ensure the reliability of the above networks meets customer requirements and service levels. Specific duties for the IP Network Engineer will include: Operate, maintain and manage IP & MPLS networks, Corporate LAN, Broadband BNGs Operate, maintain and … manage broadband RADIUS platform, DDoS protection systems Operate, maintain and manage network monitoring platform, IP/SIP/MPLS product offerings Assist Service Design in the planning, testing and implementation of enhancements and new technologies for IP & MPLS networks Implement and evaluate IP & MPLS related solutions and technologies More ❯

seeking Senior Python Developers to join their expanding engineering team. Focused on delivering impactful, human-centred digital solutions, the organisation combines data-driven insights, service design expertise, and cutting-edge software engineering to create meaningful change for clients across both the public and private sectors. Operating with a … user behaviour, ensuring they meet genuine needs while driving organisational success. Senior Python Developers play a critical role within multi-disciplinary teams, supporting the design, development, and maintenance of user-centred digital services that deliver measurable value. As a senior technical consultant, the role offers the opportunity to lead … matter expert (SME), ensuring high-quality, user-centred software development aligned with business needs and best practices. Collaborate closely with cross-functional teams to design and implement creative, effective solutions. Architect and manage development and deployment pipelines, proactively addressing potential bottlenecks. Communicate technical ideas and project updates clearly and More ❯

consultancy is seekingSenior Python Developersto join their expanding engineering team. Focused on delivering impactful, human-centred digital solutions, the organisation combines data-driven insights, service design expertise, and cutting-edge software engineering to create meaningful change for clients across both the public and private sectors. Operating with a … user behaviour, ensuring they meet genuine needs while driving organisational success. Senior Python Developers play a critical role within multi-disciplinary teams, supporting the design, development, and maintenance of user-centred digital services that deliver measurable value. As a senior technical consultant, the role offers the opportunity to lead … matter expert (SME), ensuring high-quality, user-centred software development aligned with business needs and best practices. Collaborate closely with cross-functional teams to design and implement creative, effective solutions. Architect and manage development and deployment pipelines, proactively addressing potential bottlenecks. Communicate technical ideas and project updates clearly and More ❯

build robust data APIs and business intelligence (BI) tools that power the B2B operations of our company. In this role, you will: You will design and implement product features working as part of a multi-functional team using agile methodologies and “you build it, you run it” approach. Work … e.g., Git). Experience or interest in working with processing large volumes of data. Very passionate about learning, especially in the areas of technology, service design patterns and system architecture. Be self-motivated with drive and good organisational skills to work to challenging deadlines. Critical thinker, expected to More ❯

in turn improving customer satisfaction and engagement. We are dedicated to ensuring that the customer remains central to everything we do, embedding customer-centric service design, and developing a holistic view of the customer. Key Responsibilities: Building machine learning solutions to solve an array of complex problems across … hours wherever possible. All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days More ❯

in turn improving customer satisfaction and engagement. We are dedicated to ensuring that the customer remains central to everything we do, embedding customer-centric service design, and developing a holistic view of the customer. Key Responsibilities: Building machine learning solutions to solve an array of complex problems across … hours wherever possible. All colleagues will receive 33 days holiday (including banks holidays) when they join us, and this will increase with length of service, up to a maximum of 38 days (including banks holidays). You also have the option to buy or sell up to five days More ❯