Support Analyst Jobs in the UK excluding London

126 to 150 of 154 Support Analyst Jobs in the UK excluding London

Business System Support Analyst

Manchester Area, United Kingdom
dnata Catering UK
systems and rolling out new systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst … What you'll be doing: To develop and maintain a sound working knowledge of business systems and processes Working with systems vendors and systems analyst colleagues to support end user base with application issues (oWMS, CBASE, SAP, Kronos, ADP) Administration processes e.g. access control, change management Participate in More ❯
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Business System Support Analyst

london (hounslow), south east england, united kingdom
dnata Catering UK
systems and rolling out new systems to improve business processes, information, and profitability. The main focuses of the role are: To provide consultancy and support the business through the effective use of IT Systems that are managed by the UK IT Group To collaborate with senior systems analyst … What you'll be doing: To develop and maintain a sound working knowledge of business systems and processes Working with systems vendors and systems analyst colleagues to support end user base with application issues (oWMS, CBASE, SAP, Kronos, ADP) Administration processes e.g. access control, change management Participate in More ❯
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Second Line Support Analyst

Truro, England, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services … can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience More ❯
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Second Line Support Analyst

Exeter, England, United Kingdom
Hybrid / WFH Options
Spectrum IT Recruitment
2nd Line IT Support Advisor £28,000 - £35,000 Exeter – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their … can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience More ❯
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ERP Support Analyst

Kintore, Aberdeenshire, United Kingdom
STATS Group
To P rovide first-line support for our global ERP systems, currently Microsoft Dynamics AX 2012, transitioning to D365 Finance & Operations. This role will be responsible for troubleshooting, user support, system monitoring, and assisting with the transition to D365. The ideal candidate will have experience in ERP application … support, working with business users across multiple regions, and ensuring smooth system operation in areas such as finance, procurement, inventory, projects, and manufacturing. Directly Reports To Business Systems Manager Internal relationships ERP Users & D365 Project Team members external relationships Main Responsibilities Deliver first-line support for AX … D365 F&O across various regions, including the UK, US, Canada, Australia, the Middle East, and Qatar. Diagnose and resolve system issues promptly to support end-users effectively. Escalate more complex problems to second-line and third-line support required. Contribute to user training and documentation on common More ❯
Employment Type: Permanent
Salary: GBP Annual
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IT Support Analyst - 1st / 2nd Line

Bishop's Stortford, England, United Kingdom
Pure Resourcing Solutions
1st/2nd Line IT Support – Join a Growing Tech Team! Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st/2nd Line Support Technician to join a dynamic IT team. … laptops Installing and configuring a range of standard business applications Logging and escalating faults or configuration requests to third-party suppliers Monitoring the IT support mailbox and handling 1st and 2nd line support tickets What we’re looking for: Strong communication skills with a user-first approach Excellent More ❯
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Senior Information Technology Support Analyst

Staines-Upon-Thames, England, United Kingdom
Synamedia
collaborate with a plethora of teams within 4 sites in United Kingdom, and others all over the globe. Responsibilities Providing IT Tier-2 level support both to deskside and remote to our internal staff, VIP and Execs. Responding to queries via tickets, chat, email and phone for our global … for new/updated software and hardware is an advantage Projecting work and acting as liaison to other teams as needed Regular traveling to support other United Kingdom offices/sites (Chandler’s-Ford, Maidenhead & Datum). Shipping logistics to remote users. Good communication and documentation skills are an … to foster a people-friendly environment, we offer a range of family friendly, inclusive employment policies, flexible working arrangements, engagement activities and services to support all our colleagues across our 20 office locations. Synamedia regularly organises community events that promote cohesion and diversity among colleagues. We are proud of More ❯
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Business Support Analyst

Cambridge, Cambridgeshire, United Kingdom
Tenth Revolution Group
I'm recruiting for a Support professional to join a join a growing business in Cambridge - it' a hybrid role, with 3 days per week in the office to collaborate with your team and the wider business. You'll work as part of a business support team to … provide day-to-day user support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, process improvement, and general project-based work. You'll respond promptly to user queries … new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have helpdesk or system support experience, are a keen problem-solver and thrive in a fast-paced environment, this could be a great fit! Requirements: Prior experience in a More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
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System Support Analyst

Cambridge, Cambridgeshire, United Kingdom
Tenth Revolution Group
I'm recruiting for a Support professional to join a join a growing business in Cambridge - it' a hybrid role, with 3 days per week in the office to collaborate with your team and the wider business. You'll work as part of a business support team to … provide day-to-day user support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, process improvement, and general project-based work. You'll respond promptly to user queries … new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have helpdesk or system support experience, are a keen problem-solver and thrive in a fast-paced environment, this could be a great fit! Requirements: Prior experience in a More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
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Support Analyst

Cambridge, Cambridgeshire, United Kingdom
Tenth Revolution Group
I'm recruiting for a Support professional to join a join a growing business in Cambridge - it' a hybrid role, with 3 days per week in the office to collaborate with your team and the wider business. You'll work as part of a business support team to … provide day-to-day user support for various software and systems, ensuring that business operations run as efficiently as possible. This is a varied role, involving a mix of 1st line support, data analytics, process improvement, and general project-based work. You'll respond promptly to user queries … new software or upgrade, and will have the opportunity to lead on these too. If you're skilled in Excel, have helpdesk or system support experience, are a keen problem-solver and thrive in a fast-paced environment, this could be a great fit! Requirements: Prior experience in a More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
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IT Support Analyst - 1st Line

Derbyshire, East Midlands, United Kingdom
Hybrid / WFH Options
Searchability (UK) Ltd
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive and … for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness … to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work in More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
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IT Support Analyst IT Bury St. Edmunds, UK

Bury, Lancashire, United Kingdom
Videndum plc
we're open to flexible hours to fit around family commitments. Knowledge and Skills: Essential: Minimum 2-3 years' experience in a similar IT Support Role Performing remote troubleshooting through diagnostic techniques and asking pertinent questions Determining the best solution based on the details provided of the issue and … maintain full documentation in line with existing procedures Foster self-service resolution in colleagues and escalate unresolved issues to the next level of IT support Provide colleagues with accurate information on IT products or services and offer feedback on outstanding tickets Execute and have input into internal IT related More ❯
Employment Type: Permanent
Salary: GBP Annual
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First Response Software Support Analyst

Darwen, Lancashire, North West, United Kingdom
Hybrid / WFH Options
STL Technology Solutions Ltd
Come and join our growing software support team, conveniently located in Darwen (nr Blackburn) just off the M65 near Darwen Services (Junction 4) our modern office space provides a comfortable and safe working environment for our staff. To aid with the support of our own in house software … part of your daily tasks. What you will be doing: As first point of contact youll be answering calls and logging tickets for the Support desk. Carrying out basic investigations of tickets ensuring all details are available for our Support team. Client follow ups as required. Administration of … call stack, maintaining a high standard of call notes. Maintaining good communication with the customerat all times. Liaising with support colleagues to ensure calls are closed according to SLA. Configuring Hardware onsite ready to ship to clients (Training Provided) 37.5hrs. Additional participation in the Weekend On Call rota once More ❯
Employment Type: Permanent, Work From Home
Salary: £26,000
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IT Business Systems Support Analyst (Contract)

Oxford, Oxfordshire, United Kingdom
Hybrid / WFH Options
Hays Accounts and Finance
Your new company This is an exciting opportunity to join the Applications and Systems Support team at a local governing body and provide essential cover to the team during a systems upgrade project. There are two vacancies available in the team with an initial contract length running for … months. Your new role As the successful candidate, your responsibilities will include: Develop and Enhance Support Services: Continuously improve a secure, efficient, and effective business application support service by leveraging current best practices and guidance to ensure uninterrupted access and reliable assistance. Optimise Reporting and Data Quality: Establish … confidentiality, integrity, and availability. Drive Change Control and System Integrity: Develop and enforce robust testing and release management processes while maintaining comprehensive documentation of support, system administration, and change control procedures to protect business continuity. Coordinate Projects and Third-Party Engagements: Serve as a business application specialist by supporting More ❯
Employment Type: Contract
Rate: £300 - £450/day £300-£450 per day DOE
Posted:

Senior Technical Support Analyst

Exeter, United Kingdom
Royal Devon University Healthcare NHS Foundation Trust
Foundation Trust\'s Digital Services Division has a vacancy for an experienced Operations Engineer to join the Central Systems team as a Senior Technical Support Analyst. Alongside the rest of the team you will support our Data Centre environments, infrastructure therein, and project services for business and clinical … about the role We have an ongoing programme of work planned to continually improve our security and services; as well as maintaining a successful support service, you will be expected to make a significant contribution to the delivery of IT services; you should have previous experience in supporting business … systems such as VMware, Veeam, Windows 2019 Servers, storage platforms and Active Directory. The Central Systems team also develop a number of systems which support our service and so the ability to develop in PowerShell and any experience in automation through the use of scripting and configuration management platforms More ❯
Employment Type: Permanent
Salary: £37338.00 - £44962.00 a year
Posted:

Senior Technical Support Analyst

Exeter, United Kingdom
Royal Devon University Healthcare NHS Foundation Trust
Foundation Trust\'s Digital Services Division has a vacancy for an experienced Operations Engineer to join the Central Systems team as a Senior Technical Support Analyst. Alongside the rest of the team you will support our Data Centre environments, infrastructure therein, and project services for business and clinical … about the role We have an ongoing programme of work planned to continually improve our security and services; as well as maintaining a successful support service, you will be expected to make a significant contribution to the delivery of IT services; you should have previous experience in supporting business … systems such as VMware, Veeam, Windows 2019 Servers, storage platforms and Active Directory. The Central Systems team also develop a number of systems which support our service and so the ability to develop in PowerShell and any experience in automation through the use of scripting and configuration management platforms More ❯
Employment Type: Fixed-Term
Salary: £37338.00 - £44962.00 a year
Posted:

Software Support Analyst

Birmingham, West Midlands
LA International Computer Consultants Ltd
log files, disk space and MS-SQL databases * A point of escalation for all Application related issues * Working as part of a second line support function following incident management through to incident resolution. Natural problem solving with ability to apply previous experience to new problems working towards root cause … analysis * Working with third party suppliers, stakeholders and departmental ICT teams to assist in delivering patch/release of applications while coordinating vendor support * Maintaining middleware such as; IIS, MS-SQL Server, Active Directory, ASP and. NET, including troubleshooting, performance tuning, basic querying and resolving bottlenecks * Working on cloud … container technologies and Kubernetes * Design, development, testing and deployment of Tableau Dashboards * Report writing with tools such as PowerShell, JavaScript, HTML and SQL * Daily support of COTS and WEB based software applications with an emphasis on the ability to problem solve * Strong customer focus - understanding the needs of the More ❯
Employment Type: Contract
Rate: £250 - £350
Posted:

Support Analyst - Business Central

Kidderminster, Worcestershire, United Kingdom
Big Red Recruitment Midlands Limited
Keen to work in an autonomous support role and make a real impact on the support function? You'll join a multi-brand manufacturer seeking a proactive and solutions-focused Support Analyst. This role centres around Dynamics 365 Business Central and offers a rare opportunity to combine … support with ERP analysis and long-term progression into configuration, implementation or development. You’ll be part of a close-knit IT function that delivers exceptional service across a group of brands operating under a single ERP platform. With a high-performing helpdesk already in place, your focus will … be on owning support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You’ll also contribute to internal training initiatives, help streamline processes, and take part in project work as the business continues to modernise its ERP estate. Key More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum £30 000 - £40 000
Posted:

Sage 200 Technical Support Analyst | Remote

Leigh, Greater Manchester, United Kingdom
Hybrid / WFH Options
SoCode Recruitment
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
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Sage 200 Technical Support Analyst | Remote

Bolton, Greater Manchester, United Kingdom
Hybrid / WFH Options
SoCode Recruitment
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
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Sage 200 Technical Support Analyst | Remote

Leeds, West Yorkshire, United Kingdom
Hybrid / WFH Options
SoCode Recruitment
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
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Sage 200 Technical Support Analyst | Remote

Bury, Greater Manchester, United Kingdom
Hybrid / WFH Options
SoCode Recruitment
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
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Sage 200 Technical Support Analyst | Remote

Altrincham, Greater Manchester, United Kingdom
Hybrid / WFH Options
SoCode Recruitment
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
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Sage 200 Technical Support Analyst | Remote

Ashton-Under-Lyne, Greater Manchester, United Kingdom
Hybrid / WFH Options
SoCode Recruitment
for problem-solving and a passion for customer service? Our client, a reputable and rapidly growing business solutions provider, is seeking a Sage 200 Support Technician to join their dynamic team. This is a fantastic opportunity for someone looking to take the next step in their career within a … supportive and innovative environment. Key Responsibilities: Provide 1st and 2nd line support for Sage 200 users across finance, commercial, and operational teams. Troubleshoot and resolve issues relating to Sage 200 modules (e.g., Financials, Commercials, Manufacturing). Liaise with end-users to gather information, log issues, and ensure timely resolution. … Work with developers and consultants to escalate and resolve more complex technical problems. Assist with software upgrades, patching, and system testing. Document support processes and maintain internal knowledge base articles. Required Skills & Experience: Proven experience supporting Sage 200 (minimum 1–2 years). Strong understanding of core Sage More ❯
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Technical Support Analyst

Braintree, England, United Kingdom
WebbyTech Ltd
and IT experience supporting multiple environments. You will be part of a close knit team working from our office near Braintree, responding to customer support enquiries by phone and email. Using the ticket system to keep on top of tickets, response and resolution SLA’s and ensure we deliver … exceptional support services. We predominantly use the following technologies • Microsoft Server 2016 and above • Microsoft 365 Cloud • Azure • Dell infrastructure • Hyper-V • ESET antivirus • Datto • VoIP If you are looking to take the next step in your career at a supportive, fast paced managed service provider then apply today More ❯
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Support Analyst
the UK excluding London
10th Percentile
£22,425
25th Percentile
£26,125
Median
£32,500
75th Percentile
£41,125
90th Percentile
£49,700