IT SupportAnalyst - French Speaking Department: Support Office Employment Type: Permanent - Full Time Location: Borehamwood Compensation: £30,000 - £34,000/year Description This is a French speaking role In our commitment to excellence, we thrive on a set of guiding principles that shape our approach at Safestore. We actively cultivate a culture where assisting colleagues isn … both Safestore and IT. In everything we do, we're committed to exploring, adapting, and upholding Safestore's values for a dynamic and supportive workplace. The Role The IT SupportAnalyst at Safestore plays a pivotal role in ensuring the seamless operation of our technology infrastructure. As a key member of our IT business support team, the … SupportAnalyst is responsible for providing technical assistance to end-users, addressing hardware and software issues, and ensuring the overall functionality of our IT systems. This role involves responding to user enquiries, diagnosing and resolving technical problems, and offering guidance on the effective use of technology. The SupportAnalyst collaborates with other IT business supportMore ❯
Application SupportAnalyst – Payments and Orchestration Services Application SupportAnalyst – Payments and Orchestration Services Apply locations: GBR - Sheffield, GBR - Welwyn Garden City, GBR - Manchester Time type: Full time Posted on: Posted 30+ Days Ago Job requisition id: R1972 An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and … personal perspectives. Come join the excellence! Overview TNS are currently looking to recruit an Application SupportAnalyst to join a small, dedicated team of individuals who are responsible for providing technical application support and engineering, technical solutions across our new Payment Orchestration gateway platform. This is a great opportunity for somebody with great technical knowledge or detailed … payments support who wants to apply, learn and be challenged and be involved in our expanding Payments Processing business. Responsibilities This position will provide day to day support for the new Orchestration payment gateway running within an impressive tech stack within the AWS environment. To be involved with the support and managing the production payments application gateway More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Lorien
Job Title: Senior Application SupportAnalyst Location: London (hybrid) Contract: 6 months (ongoing) Skills & Competencies Mandatory: Energy Trading and Risk Management (ETRM) Systems experience – ideally ZEMA – more broadly Commodities Trading background. Ability to deliver and understand the importance of customer service excellence, face to face, over email and by telephone. Excellent Interpersonal and relationship building skills. Strong troubleshooting More ❯
Social network you want to login/join with: IT Service SupportAnalyst Salary c. £28,334 | Contract type: Permanent | Hours: Full Time | Location: Poole, Dorset, England | Interview date: Monday 30th September | Closing Date: 22-09-2024 | Reference: 17986 Documents (please view all documents): (PDF, 148.59kb) (PDF, 212.46kb) About Us Our purpose is simple, to save lives at … Ireland, the RNLI is recognised for our lifesaving work from rescue and supervision to education and prevention. An essential part of this is ensuring our IT equipment and systems support all our activities, and that the RNLI IT&S team can support all users, volunteers, and supporters. Our End User Computing team provides support for RNLI staff … that enable lifesaving and drowning prevention efforts, providing desktop systems, supporting new projects, to running networks and telephone systems. About the role The successful candidate for the IT Service SupportAnalyst position will play a key role in the End User Computing team and foster a culture of continuous improvement. Based at the RNLI Support Centre in More ❯
West Bromwich, England, United Kingdom Hybrid / WFH Options
TieTalent
About 1st Line SupportAnalyst in West Bromwich required Location: West Bromwich, B71 4LT Hybrid working: 3x in the office, 2x from home Are you friendly, tech-savvy, and passionate about providing exceptional service? Sharp IT Services is looking for a 1st Line SupportAnalyst to join our growing helpdesk team. If you're keen to … ll be the first point of contact for our diverse client base, helping to resolve IT issues efficiently and professionally. Your day-to-day will include: Taking ownership of support tickets – updating, progressing, and closing them with clear communication throughout. Hitting performance targets to keep our service levels high. Continuously improving your technical knowledge with on-the-job learning. … Ideally, you’ll bring: A personable, professional, and approachable manner A strong focus on delivering excellent client service Confident communication skills – both written and verbal Some experience with IT support Familiarity with Microsoft Server and Desktop OS A basic understanding of Microsoft 365, Azure, networking, virtualisation, backups, antivirus, and firewalls Awareness of Remote Monitoring and Management (RMM) tools What More ❯
Business SupportAnalyst | Leeds | Sycom Integrated Solutions LTD | Visa Sponsorship & Relocation Support Sycom Integrated Solutions LTD is seeking a skilled and motivated Business SupportAnalyst to join its growing team in Leeds. This is an exciting opportunity for professionals with a background in IT support, business systems analysis, or cybersecurity, offering Skilled Worker visa … a team of highly experienced professionals, Sycom Integrated Solutions LTD ensures consistently high-quality service and customer care, reinforcing its reputation for excellence in the IT industry. Position: Business SupportAnalyst Salary: £33.000-£41,000 a year Job Type: Full Time About the Role: We are seeking a Skilled IT Business SupportAnalyst to join our … UK operations and support our international cybersecurity and digital transformation initiatives. This role is ideal for candidates who combine technical support capabilities with a strong understanding of business process analysis and information security. You will work across diverse systems and projects, supporting end-users, managing incident response workflows, and ensuring security and operational compliance in line with ISO More ❯
Join to apply for the IT SupportAnalyst - Manchester role at Squire Patton Boggs Join to apply for the IT SupportAnalyst - Manchester role at Squire Patton Boggs Description Our Manchester office is looking for an IT SupportAnalyst to join our close-knit Technology department. Working co-operatively with the Technology Services team … and other areas of the Technology department, this position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications within the office, ensuring that local and firm-wide systems are consistently delivered and supportable. Description Our Manchester office is looking for an IT SupportAnalyst to join our close … knit Technology department. Working co-operatively with the Technology Services team and other areas of the Technology department, this position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications within the office, ensuring that local and firm-wide systems are consistently delivered and supportable. You'll be rewarded with an More ❯
Join to apply for the Graduate IT SupportAnalyst role at GRAYCE Join to apply for the Graduate IT SupportAnalyst role at GRAYCE Get AI-powered advice on this job and more exclusive features. This range is provided by GRAYCE. Your actual pay will be based on your skills and experience — talk with your recruiter … to learn more. Base pay range Direct message the job poster from GRAYCE Job Position: Graduate IT SupportAnalyst Location: North West - Manchester Application Requirements: 2:1 degree in a technical IT based subject Previous experience in an IT role Ability to work on site 5 days a week Right to work in the UK unsponsored for the … is not on the UK Border Agency's Sponsor Register and is unable to sponsor work visas for international applicants. Overview of role : Working as part of the IT Support Team, responsible for the day-to-day support operations. This includes taking customer enquiries, dealing with hardware issues, explaining and implementing possible solutions to the end customer, running More ❯
Join to apply for the Application SupportAnalyst role at IRIS Software Group 1 week ago Be among the first 25 applicants Join to apply for the Application SupportAnalyst role at IRIS Software Group Direct message the job poster from IRIS Software Group Just a regular guy that hires top talent for one of UK … s largest privately held software companies. Be the person our customers can count on—especially when it matters most. We’re hiring an experienced Technical SupportAnalyst to take the lead during our late shift, supporting schools across North America. This isn’t just a role about closing tickets. It’s about owning them—bringing technical insight, independence … and a calm, solutions-first mindset to every interaction. You’ll be working from 4pm to midnight, Monday to Friday, covering critical support hours when customers still need help, but the rest of the team may have clocked off. That’s why we’re looking for someone confident, capable, and self-driven—someone who knows how to handle responsibility More ❯
Truro, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
2nd Line IT Support Advisor Salary DOE Truro – hybrid working. We have an exciting opportunity for a 2nd Line IT Support Advisor to join a thriving company during a time of growth. For this company, providing a high level of customer service is pivotal towards their Managed Services offerings, therefore the successful candidate will be a strong communicator … join a company where you can grow, developer your skills and build a long-term career, this is the opportunity for you! Essential Requirements: Experience in a 2nd line support capacity – telephone, email etc. Office 365/Azure Active Directory Exchange Networking – DNS, Firewalls, Routers Customer focused Desired Skills: Certifications – MCITP, CompTIA, Network+ Experience in an MSP environment Telco More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
Norton Rose Fulbright
Solutions SupportAnalyst (Power Platform and Azure) Join to apply for the Solutions SupportAnalyst (Power Platform and Azure) role at Norton Rose Fulbright Solutions SupportAnalyst (Power Platform and Azure) 21 hours ago Be among the first 25 applicants Join to apply for the Solutions SupportAnalyst (Power Platform and Azure … clients and colleagues, such as Legal Operations Consulting, to address some really challenging legal and business problems. The Role We are looking for a friendly, approachable and experienced Solutions SupportAnalyst to join our team and support the tailored solutions we build for our clients. Our development team works in both product development and consulting roles depending … consultants, solution architects, developers, project managers and product managers to help solve client problems using appropriate technology Learn quickly and be able to develop the skills required to competently support client solutions built on Microsoft platforms Communicate effectively with colleagues and team members on complex technical topics and issues Support our Microsoft solutions through the development lifecycle, helping More ❯
Swansea, Wales, United Kingdom Hybrid / WFH Options
Hays
Application SupportAnalyst, hybrid permanent vacancy, Swansea This range is provided by Hays. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. I am currently supporting my private sector client in Swansea to recruit an Application SupportAnalyst to join their IT team in Swansea and provide … application support across their Warehouse Management systems. The role offers the option to work remotely 2 days per week upon completing probation. You will be supporting, administering, monitoring, maintaining and operating the smooth and efficient running of all warehouse systems to agreed service levels, particularly Blue Yonder Warehouse Management System, to ensure they operate with minimal disruption. You will … be responsible for: The support and maintenance of the Blue Yonder (Red Prairie, JDA) warehouse management system to a high level, along with other Warehouse Systems (PEEM, VISTA) to ensure they run at maximum efficiency. Monitoring business critical systems, including system upgrades, software rollouts and system integration/interfacing. Working closely with the IT Manager to manage relevant suppliers More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citi
Applications Support Lead Analyst (Automation) Citi Belfast, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Applications Support Lead Analyst (Automation) role at Citi Applications Support Lead Analyst (Automation) Citi Belfast, Northern Ireland, United Kingdom 19 hours ago Be among the first 25 applicants Join … to apply for the Applications Support Lead Analyst (Automation) role at Citi Get AI-powered advice on this job and more exclusive features. The Applications Support Technology Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. … technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
11037 Citibank, N.A. United Kingdom
Social network you want to login/join with: The Role: This Apps SupportAnalyst will support daily production batches. Thisrequires research and identification from failed batches to resolutions at the quickest time. This is a business sensitive position that requires attention to detail and quick turnaround. Liaise between various support team across multiple vendors to … provide seamless customer experience. This reports to the application support manager lead locally and globally. Also, the responsibility is for all the job functionalities and ensure that the support teams are addressing the production issues and intimating the finance customers for any ongoing issues. Responsibilities: Perform analysis of existing application protocols and software tools and actively engage with … the various support teams for the smooth functioning of Citi’s business. Should have prior experience & should be able to debug any Database queries written in oracle/SQL/Mongodb , ETL tool & Linux scripts. Provide application support oversight in resolving and troubleshooting problems. Provide and support recommendations for improved procedures and policies. Work with various vendors More ❯
Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotley)) - The ability to drive and have your own vehicle will be essential for onsite shifts. To apply … the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness to learn quickly is essential. … What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. UK citizenship. To apply. Please either apply through this advert or emailing me directly via . For further information More ❯
SupportAnalyst - Excel - Sought by leading investment bank based in Belfast - Contract - Hybrid *inside IR35* Key Responsibilities: Assisting in financial forecasting, budgeting, and management Producing regular and ad hoc high quality financial reports in line with agreed reporting schedules and ensuring the timely distribution of these against agreed SLAs and using appropriate dissemination channels Assist in the preparation More ❯
We are currently recruiting for a Technology SupportAnalyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The Technology SupportAnalyst II is responsible for day-to-day PC hardware and software support. This includes imaging, installing, diagnosing, repairing, maintaining, and upgrading … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … candidate will be part of a weekend coverage Rota. They may also be required to work overtime during the weekdays or weekends when needed. This is an in-office support role. JOB RESPONSIBILITIES (This list is not exhaustive and may be supplemented and changed as necessary.) Good judgment in assessing user issues; intermediate troubleshooting methodology. Ability to work for More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citi
Applications Support Senior Analyst - AVP Citi Belfast, Northern Ireland, United Kingdom Join or sign in to find your next job Join to apply for the Applications Support Senior Analyst - AVP role at Citi Applications Support Senior Analyst - AVP Citi Belfast, Northern Ireland, United Kingdom 13 hours ago Be among the first 25 applicants Join … to apply for the Applications Support Senior Analyst - AVP role at Citi Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit … clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
SEFE Energy UK
The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support. IN SHORT The Workplace Analyst is responsible for ensuring the efficient operation of workplace IT technologies by providing end-user support, managing hardware and software installations, and performing troubleshooting and maintenance. They work with Apps Teams and Infra … Teams to resolve end-user issues and ensure all workplace devices and systems function optimally to support business operations. WHAT YOU WILL DO Incident and Problem Management: Resolve incidents and service requests related to workplace technologies within established SLAs. Service Request Management: Process end-user service requests related to workplace services, including software installations, equipment setup, access permissions, and … other support needs. Workplace Equipment & Environment Support: Support the installation, configuration, routine health checks, and decommissioning of workplace IT devices (desktop, laptop, phones, meeting room equipment, video conferencing, printers, etc.). Incident & Problem Analysis: Analyse recurring incidents or issues, conducting root cause analysis to identify underlying problems related to workplace services. Vendor & Service Desk Collaboration: Work with More ❯
West Kilbride, Scotland, United Kingdom Hybrid / WFH Options
Prevent Group
the heart of our business and we believe in empowering our colleagues to develop their skills, make decisions and take on new responsibilities. In the role of IT Application SupportAnalyst, you will provide reactive and proactive 2nd line application support to end users. Troubleshoot and resolve incidents and questions relating to applications, systems, and business processes. … you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations. To succeed in this role you will need: Strong practical experience in IT change management. Experience of managing internal and external key delivery partners and teams. … Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety, and wellbeing are really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services, and More ❯
clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity. The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for … facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to … environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Acord (association For Cooperative Operations Research And Development)
career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi's Global Reconciliation Support Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services … that enable growth and economic progress. Team/Role Overview Working as an Applications Support Senior Analyst, you will play an integral role in running and maintaining the production environment for reconciliation applications so that our Operations and Risk & Control users can confidently service their clients. The role sits within the Data Engineering Production Management team, which aims … and delivering world-class Client experience and enabling growth via scalability. You will be working closely with colleagues in APAC, EMEA and NAM to ensure perfect 24/7 support of our franchise critical applications. In addition, you will also partner with Level 1 Support teams, Application Technology Development teams, Infrastructure teams and the Business Product owners. What More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citigroup Inc
The Applications Support Technology Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same … technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities: The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing … and management teams to ensure appropriate integration of functions to meet goals. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements Considers the implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options. Acts as advisor or More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Citigroup Inc
our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. The Senior Analyst applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. The successful candidate will … display in-depth understanding with the ability to evaluate moderately complex and variable issues with substantial potential impact. Responsibilities: The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Maintains application … environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. More ❯
Social network you want to login/join with: As an Application SupportAnalyst , you will be responsible for troubleshooting and developing technical solutions related to Orion Health software products. You’ll focus on resolving configuration errors for projects and customers, providing world-class support to both internal and external clients. You’ll be the primary point … just the symptoms. Customer Relationships: Act as the primary contact for customers, managing regular review sessions for outstanding issues and scheduling the timely delivery of product releases. Documentation: Maintain support materials to ensure that team members can provide consistent and effective support to Orion Health clients and that other business units understand implementations clearly. Team Enablement: Work independently … while contributing to team success, fostering a positive team culture, mentoring colleagues, and helping achieve the team’s common goals. Rostered After-Hours Support: Participate in the after-hours support roster, ensuring Orion Health can provide 24/7 support services and be available to respond within 20 minutes of receiving a call. What You Will Bring More ❯