Exeter, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Resourcing Location: exeter, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: IT Support Technician – 1st/2nd Line ? Exeter (Hybrid Working) I’m currently working with a leading professional services organisation based in Exeter who are looking for a skilled and customer … focused 1st/2nd Line IT Support Technician to join their growing team. This is a fantastic opportunity for someone with helpdesk experience and a solid grounding in the Microsoft tech stack to join a collaborative and forward-thinking IT function. ? The Role: You’ll be responsible for delivering high-quality IT support across the business, acting as … contact for users and resolving a wide range of technical issues across desktops, mobile devices, and core systems. ? Day-to-Day: Responding to and resolving 1st and 2nd line support tickets Supporting users across Windows 10/11 , Microsoft 365 , and Active Directory Managing user accounts, access, and group policies (on-prem and Azure AD) Troubleshooting basic networking issues More ❯
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
London & Country Mortgages
TECHNOLOGY SUPPORTANALYST £25,500 Hybrid Working Bath office based with some remote working Fun, rewarding and with the opportunity to develop and grow your career. Thats life with L&C Mortgages, the UKs leading fee free mortgage and protection broker with over 160 awards to its name. Join us and youll be part of a business that … our fabulous Perkbox membership and much more, this is a place that really gives back on the effort you put in. Right now, were looking to recruit a Technology Support Analys t, to jump in with providing top quality technical support across the business and keep our colleagues free from tech faults. The Role Working as part of … our Service Desk Team, youll be L&Cs first contact for all our colleagues technical support needs. By assisting and sharing your knowledge youll ensure our end users are not adversely affected by technical issues. Using various media or in person, requests for help will be answered promptly and professionally, and will be escalated to resolve issues where necessary. More ❯
health and life sciences, and transport. Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands. PA. Bringing Ingenuity to Life. Job Description The Application Support team is a 2nd-line response team fully supported to address core application issues that may arise for our 4000+ PA colleagues. The Application SupportAnalyst role … focuses on support, maintenance, and delivery across a wide range of applications such as SharePoint Online, O365, Dynamics 365, Peoplesoft Financials, Concur, and Power BI. This role involves providing resolution to support calls logged with our service desk and ensuring all support tickets are managed against SLA. This is a customer-facing role requiring excellent verbal and … improve how to get the best out of these technologies. This will ensure that this role stays current and in demand. Being based in the Cambridge office, we predominantly support our users by phone, email, and in-person, delivering excellent customer service. The Application Support team provides a great platform to expand your experience and skills needed for More ❯
Join to apply for the TechHub SupportAnalyst role at Ofcom Join to apply for the TechHub SupportAnalyst role at Ofcom Direct message the job poster from Ofcom Senior Technology Recruitment Partner @ Omni | Diversity Recruiting Please note this role will close at 00.01 on the 25th June so we advise making your application by midnight … clear – we live by our values: Empowerment; Excellence; Collaboration; Agility and Respect. These define how we work to deliver our purpose, now and in the future. The behaviours which support these values set the path for a fully inclusive and innovative culture at Ofcom. We focus not only on what we do, but how we do it. We pride … being an organisation of people who genuinely care about helping others. About the team you’ll be part of You’ll be joining our friendly and dedicated Local TechHub Support Team, who are passionate about delivering a first-class face-to-face ICT support experience. Working collaboratively with our trusted outsourcing partner, we provide hands-on supportMore ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Shepherd and Wedderburn LLP
Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager. Secondary Duties To provide 2nd line application, OS and hardware support for internal and remote workers. To resolve user issues in a timely fashion and to escalate with relevant details where appropriate. To carry out any other reasonable duties as … requested by manager. Candidate Profile Experience of OS and application deployment. Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience). Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast. Patch Management. Service Desk experience providing support to a multi-site organisation. Technical Skills/Experience Demonstrates More ❯
Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
Advance Your IT Career as a 2nd Line Support Engineer! Intercity is growing and so can your career. Were looking for a skilled and motivated 2nd Line Support Engineer to join our high-performing Service Desk team. If youre passionate about solving complex IT issues, supporting a wide range of technologies, and delivering exceptional customer service, this is … your opportunity to thrive. As a 2nd Line Support Engineer, youll be the escalation point for our 1st Line team, tackling more advanced incidents and requests. Youll work across a diverse technical landscape from Microsoft 365 and Azure to EPOS systems and network troubleshooting ensuring issues are resolved efficiently and to the highest standards. Youll also collaborate with third … party suppliers and internal teams to get to the root of multi-faceted IT challenges. Key Responsibilities as a 2nd Line Support Engineer: Provide expert support via phone, email, and remote access. Diagnose and resolve escalated incidents and service requests. Create and maintain knowledge base articles to empower 1st Line teams. Deliver on-site support when required. More ❯
Highbridge, England, United Kingdom Hybrid / WFH Options
Gap Personnel
gap personnel are currently recruiting for IT Support Analysts for their client, Yeo Valley. Fantastic opportunity for anyone looking to start a career in IT, especially if you've had a job working in IT support or if you have been recently studying IT. You will be part of an enthusiastic IT team of 18 employees covering the … will have opportunities for a mixture of on-site and working from home options, plus there is a great staff canteen! Your responsibilities: Providing responsive, reactive and timely technical support to the business - being the first point of contact to the business for IT and Business System tickets. Applying and developing technical knowledge on issues relating to laptops, scanners … Yeo Valley business priorities and operations to provide high and appropriate levels of IT service to the business based on commercial priority and business criticality. Managing prioritizing and solving support tickets and calls throughout their lifecycle and be an interface between the business and the IT and Business Systems team. Project management with new business requirements involving handling, planning More ❯
Social network you want to login/join with: Newport/Monmouthshire client requires an IT SupportAnalyst for an initial 3-month contract onsite. Proven experience in dealing with incidents and solving problems is essential. Your background should cover: Windows Server Windows 10 VMware Active Directory management VPN Working with other technical professionals within an ITIL environment … you should have sound incident management and customer-facing skills. For more information on this onsite IT SupportAnalyst contract in Newport, please contact us. #J-18808-Ljbffr More ❯
A multinational business is seeking a capable IT SupportAnalyst to join its expanding team, based in West London. Please note this is an office-based role and therefore the chosen candidate is required to be in the office 5 days per week. Working as an integral part of the IT team, you will deliver a proactive … st and 2 nd line support service for hardware, software and network issues. You will serve as the first point of contact for support requests and provide hands-on technical support for end-users ensuring the smooth operation of desktop systems and applications, as well as maintenance of laptops, mobile devices and VoIP phones. In order to … to your application to hold an ITIL qualification or a relevant IT degree, but this is by no means necessary. This is an excellent opportunity for a proven IT SupportAnalyst to join a highly successful company that offers a clearly defined career path. #J-18808-Ljbffr More ❯
Exeter, England, United Kingdom Hybrid / WFH Options
RedRock Resourcing
IT SupportAnalyst x 2 - Exeter - New! Location: Exeter (Hybrid) A leading organisation - with offices throughout the South West - requires a number of IT Support Analysts to join its growing team. Suitable candidates will have the following relevent experience: Previous experience of working in a helpdesk environment Experienced with Windows 10/11 support and troubleshooting … Experienced with iOS mobile phone support Experienced with Office 365 suite support and management An understanding of Active Directory/Group Policy Basic networking skills, WI-FI, and network cabling Additionally. exposure to the folloiwng would be advantageous: Experience of managing devices within Intune Experience supporting professional services environments Experience managing mailboxes within Exchange Online Ability to read More ❯
Application SupportAnalyst Bristol - Hybrid | £35,000 – £40,000 | Legal Sector I’m working with a renowned and award-winning law firm in central Bristol in support of their search for an experienced Application SupportAnalyst to join their collaborative Application Support team. You’ll be providing 2nd line support for a variety … systems and software, helping users get the most from key legal applications and Microsoft tools. Sitting in a friendly and experienced team, you’ll provide both remote and onsite support, act as an escalation point for the service desk team, manage hardware and software deployments, and contribute to knowledge sharing, system upgrades, and continuous improvement projects. Please note, this … is a shift-based position based in central Bristol (a short walk from Temple Meads Station) and will require onsite support 2-3 days a week. The role at a glance: Providing 2nd line support for productivity and business-critical applications, including legal solutions and Office 365. Acting as a liaison between the Application Support and Service More ❯
Senior IT Support Specialist – Altrincham – £30k + Bens + Bonus DCS Technology are partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business we are assisting with expansion of their IT support function. We are looking to add an ambitious and passionate IT SupportAnalyst to join the team. As an … IT Systems Support Engineer, This varied role includes 1st line and 2nd line problem solving, managing their full IT estate, and liaising with 3rd party providers and suppliers. You’ll also contribute to the development and improvement of their Practice and Case Management software, and play a key part in project work for new applications and system enhancements. This … opportunity for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: 1st line & 2nd Line IT support and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm’s IT infrastructure - general understanding of LAN & WAN connectivity Liaising with external IT providers and suppliers Supporting More ❯
2nd Line SupportAnalyst | Poole | Competitive DOE As a 2nd Line SupportAnalyst within this forward-thinking business, you’ll play a key role providing hands-on support and troubleshooting for a variety of technical issues. This role requires both independent work and collaboration with a growing team on diverse technical disciplines. As a 2nd … Line SupportAnalyst, you’ll benefit from: Competitive Salary: depending on experience, plus team bonuses. Flexible Work Hours: Compensation for work outside standard business hours with time-off-in-lieu or overtime pay. Participation in an on-call rotation may be required. Generous Holiday Allowance: 25 days' holiday plus bank holidays, with additional holiday for long service. Pension … platforms. Personal Development: Develop a personal development plan with your line manager, including time for learning, budget for exams, and mentorship for industry-recognised certifications. As a 2nd Line SupportAnalyst, your responsibilities will include: Troubleshoot and Resolve: Handle Helpdesk incidents and provide hands-on support for Microsoft 365, servers, and networks. Configure and Upgrade: Upgrade and More ❯
Senior IT/Techncial SupportAnalyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of Senior IT Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Are you looking for a new role as an IT SupportAnalyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an IT SupportAnalyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a fantastic … opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out of hours Investigation More ❯
Senior IT/Desktop SupportAnalyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Cannock, Staffordshire, West Midlands, United Kingdom
Kingscroft Professional Resources
Are you looking for a new role as an IT SupportAnalyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an IT SupportAnalyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a fantastic … opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out of hours Investigation More ❯
WS123DZ, Walsall, West Midlands (County), United Kingdom
Kingscroft Professional Resources
Are you looking for a new role as an IT SupportAnalyst Have you got experience of working in 1st line support or on an IT Helpdesk Do you want to become part of a growing business that has IT at the heart of their operation Kingscroft has been engaged to recruit for an IT SupportAnalyst for leading logistics and delivery business. As the ideal candidate you will have a background in IT Helpdesk and 1st line support and a solid understanding of Active Directory, Microsoft Office 365, Exchange Online and Networking principals coupled with a general understanding of a range of hardware and business applications . The role is a fantastic … opportunity to develop skills beyond 1st line and to support a huge range of desktop applications and hardware across the office , depot , warehouse , supplier and customer base. Main duties will include: Work as part of the IT Support team on a shift-based rota to provide 24 x 5.5 coverage including participation in an out of hours Investigation More ❯
Job Description: DCS Technology is partnered with an Employee Owned legal firm in Altrincham. Due to growth across the business, we are assisting with the expansion of their IT support team. We are looking to add an ambitious and passionate IT SupportAnalyst to join the team. As an IT Systems Support Engineer , this varied role … for someone eager to broaden their skills, take ownership of IT projects, and help drive innovation in a dynamic legal environment. Key Responsibilities: Providing 1st and 2nd line IT support and troubleshooting - Azure AD, Microsoft 365, InTune Managing and maintaining the firm's IT infrastructure - general understanding of LAN & WAN connectivity Liaising with external IT providers and suppliers Supporting More ❯
Social network you want to login/join with: VANRATH are pleased to be partnered with an established law firm on their search for an IT Support Analyst. This position is suited to candidates with 1+ years experience in an IT support position, ideally working in a M365 environment. This is a full time permanent position based in … Belfast, offering fantastic opportunities for career progression and development. Key Responsibilities Provide hardware and software support (remotely and on-site) Reply to ServiceNow requests via email, phone and in-person Perform troubleshooting to diagnose and resolve IT related problems Help with wider IT projects when required 1+ year in an IT support or service desk role Experience working More ❯
South East London, England, United Kingdom Hybrid / WFH Options
VirtueTech Recruitment Group
Application SupportAnalyst | PowerShell, SQL - Front Office, Energy Trading | £82,000 + Bonus + Benefits | Permanent | 2-3 days onsite | London Application SupportAnalyst is needed for a Cross Asset Trading House delivering both technical and procedural assistance to internal teams and external stakeholders in the front office. . Acting as a key point of contact … swift resolution of outages. This position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities. -This role will be working within the Front Office Teams and would require experience within Trading Platforms and understanding the full Trade Lifecycle. Day to day, this … role will involve PowerShell scripting which is a key part of the role, and work in SQL including querying, tables, and schemas. This Application Support Engineer role is permanent position. Hybrid working. 2-3 days a week in the office. Near Victoria Station Paying up to £82,000 per annum. PowerShell, SQL, Trade Lifecycle, and Financial Services Main responsibilities More ❯
Technology SupportAnalyst – Top US Law Firm | London – Office-Based I'm currently working with a prestigious US law firm that’s on the lookout for a confident and capable Technology SupportAnalyst (Level II) to join their high-performing London team. This is a fantastic opportunity to be part of a world-renowned firm, supporting … busy office with hands-on technical assistance and top-tier customer service. What’s the role about? You’ll be a key point of contact for all things IT support – from hardware and software troubleshooting, to installing, maintaining, and upgrading PCs and peripherals. You’ll also get involved with imaging and deploying machines, and play a part in maintaining … firmwide IT standards. On top of that, you’ll assist the global service desk with 1st line phone support, so excellent communication is a must. This is a client-facing, fast-paced role where priorities can shift quickly, so we're looking for someone who's comfortable juggling multiple tasks while staying calm and focused under pressure. You’ll More ❯
Join to apply for the IT SupportAnalyst role at Pinsent Masons Join to apply for the IT SupportAnalyst role at Pinsent Masons Get AI-powered advice on this job and more exclusive features. Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious … a difference. You’ll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Job Description IT SupportAnalyst Manchester – On site Role Overview Here at Pinsent Masons we bring together the best people to get the job done. We’re naturally curious, constantly learning, listening … challenging work. Working in an open and supportive environment, to deliver outstanding results. Our people are our success, and we work as one team. We are recruiting an IT SupportAnalyst as part of a second line team to provide exceptional desk-side customer service to users in our London office and remote customer service to other offices More ❯
Join to apply for the SupportAnalyst role at OneWorx, LLC 2 days ago Be among the first 25 applicants Join to apply for the SupportAnalyst role at OneWorx, LLC Overall Role Objectives Reporting to the Support Lead you will be a key member of our support team, this role will be extremely … and the business units. Communicate well on your tasks/progress and understand the wider contest in which you work. Flexible - We operate a rota for Out-of-Hours support, supporting critical issues affecting our sites so you will need to be open to flexible working hour. Tasks/Responsibilities Operational Day-to-day management of new and existing … from ticket being logged through to resolution Liaising with internal IT teams for escalation of issues Liaising with third party suppliers for resolution of issues Providing Out of Hours Support when assigned on a rota basis Project work as and when required People Communicate in a civil and effective manner. Act in a responsible and professional manner at all More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
EquiSoft inc
Application SupportAnalyst Cette description est disponible en anglais seulement What is Equisoft? Equisoft is a global provider of digital solutions for insurance and investment, recognised by more than 250 of the world's largest financial institutions. We offer a comprehensive ecosystem of modular solutions that help our clients tackle all the challenges brought by this era of … at the office and 3 days remote Full-time Role Benefits day 1: private medical insurance, life insurance, pension matched contribution, etc. Number of hours per week: 37.5 Educational Support Role: The Application SupportAnalyst reports to the Support Manager and works closely with the Infrastructure, Business Analyst and Development teams. The candidate will address … expert knowledge of in-house developed software products. This is an excellent opportunity for someone to develop their career in the financial services industry. Your Day with Equisoft: Resolve support tickets of varying complexity, maintaining the high quality of service provided by the Service Delivery department. Provide technical support and assistance to business end-users during the following More ❯