51 to 75 of 157 Support Analyst Jobs in the UK excluding London

Senior Technical Support Analyst London | Full-time | Permanent (Office-based) The Role The Senior Technical Support Analyst is a hands-on position that combines technical expertise with strong communication skills, ensuring the delivery of high-quality IT service in a professional environment. Acting as the senior escalation point for technical issues, you will oversee first and … second-line support, coordinate workloads, and deputise for the Regional IT Manager when required. Key Responsibilities Provide on-site first and second-line support, acting as the senior technical resource for the London office Escalate and resolve complex or high-profile technical issues promptly Assist with managing team workload, ticket queues, and IT coverage; deputise for the Regional … IT Manager when needed Support regional offices, including occasional travel for projects or coverage Deliver weekly reports and maintain accurate documentation within the firm's ticketing system Configure, build, and deploy firm-standard laptops; manage loaner and hot-swap equipment Maintain and update hardware inventory and oversee workstation setups for new hires and visitors Support mobile devices (iOS More ❯

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line … support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. More ❯

IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: £32,000 - £38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office/2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join … our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line … support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. More ❯

SAP Payroll Analyst - Payroll – Birmingham Hybrid working Salary up to £60,000 SAP HR & Payroll Support Analyst required for a leading client based in Birmingham. My client is currently seeking a SAP HR & Payroll Support Analyst to come on board to deliver crucial support for our HR and Payroll systems, this role is dedicated … collaborate closely with business stakeholders, IT teams, and external vendors to resolve issues, optimize system performance, and contribute to key HR and Payroll projects. Key skills and responsibilities, • SAP Support experience • Required experience in SAP HR Payroll, with practical skills in troubleshooting and configuration. • Extensive SAP configuration knowledge, including payroll schemas, PCRs, and wage type setup. • Proven track record More ❯

Job Title: Application and Data Support Analyst Location: Bristol (Hybrid – 3 days onsite) Salary: £35,000 – £38,000 (DOE) Peaple Talent has partnered with an award-winning investment solutions platform with an entrepreneurial and innovative culture. They are looking for an Application and Data Support Analyst to join their IT team. You will play a key … role in triaging and managing support requests, resolving application and database issues, and working with stakeholders across the business to ensure smooth delivery of technical support. The Role: Troubleshoot and resolve application and data-related issues Manage and triage support requests from internal and external sources Analyse and query production data using SQL Produce reports and dashboards for … business and technical teams Access production systems for incident management and debugging Document processes, troubleshooting steps, and knowledge base articles Work closely with business analysts, product owners, and developers Support quality assurance and compliance within a regulated environment The Candidate: Proven experience in a customer or technical support role Strong SQL skills in a production environment (querying, updating More ❯

Role: IT Support Analyst Location: Hampstead, North London/Remote Working Salary: Up to 35k Full time: Mon – Fri 0900-1700 Reporting to: Head of Customer Service & Monitoring About us: Group Nexus is an established, leading player in the parking management industry. With our new and luxurious premises in Hampstead, North London our employees are given flexibility to … we are uniquely positioned within our sector and are able to offer our clients best-in-industry solutions to meet their ever-changing needs. About the role: The NexusPlatform Support Analyst role is responsible for providing first/second line support to both internal and external customers for solutions covering all aspects of the NexusPlatform solution. This … is an exciting opportunity for a candidate looking to improve their technical support skills and experience. Working within a fast-paced and dynamic team, the candidate will play their part in expanding the business with an aggressive improvement strategy, playing a key part in achieving the goals defined within our client’s strategy. Key Objectives & Responsibilities: Walking users through More ❯

DMS Business Support Analyst Southwest £40,000 – £60,000 + Benefits We’re working with a prestigious automotive group seeking a DMS Business Support Analyst to take ownership of their Dealer Management System (Keyloop) and wider business systems. You’ll play a vital role in supporting dealership operations across the group — ensuring systems run smoothly, user … permissions, and licensing Act as the main point of contact for Keyloop and other third-party suppliers Resolve DMS-related tickets, incidents, and system issues in a timely manner Support business system integrations with manufacturers and third parties Contribute to new site launches, software rollouts, and DMS improvement projects Train and support staff to ensure systems are used More ❯

Job Title: Oracle Cloud Financials Support Analyst Location: Stevenage, Hertfordshire - One to two days per week in Stevenage Department: Group IT/Finance Reports To: Head of Oracle * Minimum 7 years of hands-on experience with Oracle Cloud Financials in a large enterprise environment (10,000+ employees). Inside IR35 - paid through umbrella £700 per day pay Six … months contract initially Role Overview We are seeking a highly skilled Oracle Cloud Financials Support Analyst to join our Finance Systems team. This role is critical in bridging the gap between our internal finance operations and our third-party Managed Service Provider (MSP).You will play a key role in supporting, maintaining, and enhancing Oracle Cloud Financials across … functional and technical expertise in Oracle Cloud Financials, strong accounting knowledge, and the ability to work collaboratively across finance, IT, and external partners. Key Responsibilities Act as the primary support lead for Oracle Cloud Financials across the organisation . Coordinate and manage system configuration, user support, and issue resolution. Oversee Period Close activities and ensure financial data integrity More ❯

AV & IT Support Analyst South West London Hybrid Working Creative Design, Innovation & World-Class Experiences Are you a people-focused tech expert who loves making IT and AV run flawlessly? Do you thrive in creative, dynamic environments where your work directly shapes the experience of others? Were partnering with a globally recognised architectural practice that specialises in bringing … experiences to life across sport, entertainment, and the built environment. Their SW London studio brings together architects, designers, technologists and innovators. They are seeking a proactive, personable AV & IT Support Analyst to join their front-of-house IT team. This is far from a traditional IT support role. As the first point of contact for staff, clients … including a working understanding of Poly Strong organisation and time-management abilities The confidence to work independently, and the judgement to escalate when needed Willingness to be flexible and support occasional out-of-hours events Why Youll Love This Role Join a truly inspiring creative studio shaping iconic venues and global experiences Work with talented people in a collaborative More ❯

AV & IT Support Analyst South West London – Hybrid Working Creative Design, Innovation & World-Class Experiences Are you a people-focused tech expert who loves making IT and AV run flawlessly? Do you thrive in creative, dynamic environments where your work directly shapes the experience of others? We’re partnering with a globally recognised architectural practice that specialises in … experiences to life across sport, entertainment, and the built environment. Their SW London studio brings together architects, designers, technologists and innovators. They are seeking a proactive, personable AV & IT Support Analyst to join their front-of-house IT team. This is far from a traditional IT support role. As the first point of contact for staff, clients … including a working understanding of Poly Strong organisation and time-management abilities The confidence to work independently, and the judgement to escalate when needed Willingness to be flexible and support occasional out-of-hours events Why You’ll Love This Role Join a truly inspiring creative studio shaping iconic venues and global experiences Work with talented people in a More ❯

Application Support Analyst – 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We're looking for an Application Support Analyst to play a key role in supporting, enhancing, and optimising the Group … forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You'll Do As an integral part of our Application Support team, you'll: Deliver first-class application support , ensuring SLA targets are consistently met for critical business systems. Analyse and implement technical enhancements across our broker and insurer … responses and managing stakeholder communications. Monitor system health and performance to proactively identify potential issues before they impact service. Identify and implement process improvements to streamline workflows and enhance support efficiency. What You'll Bring We're looking for someone who's: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration More ❯

Application Support Analyst – 6 month FTC Salary - £26,500 - £28,500 Location: Hybrid (Flexible mix of office and remote work) About the Role Are you a problem-solver who thrives in a fast-paced, collaborative environment? We’re looking for an Application Support Analyst to play a key role in supporting, enhancing, and optimising the Group … forward-thinking team where innovation, continuous improvement, and professional development are at the heart of everything we do. What You’ll Do As an integral part of our Application Support team, you’ll: Deliver first-class application support , ensuring SLA targets are consistently met for critical business systems. Analyse and implement technical enhancements across our broker and insurer … responses and managing stakeholder communications. Monitor system health and performance to proactively identify potential issues before they impact service. Identify and implement process improvements to streamline workflows and enhance support efficiency. What You’ll Bring We’re looking for someone who’s: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration More ❯

Technical Support Analyst - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their … software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-45K + benefits. Apply now for immediate consideration and interview this week! Technical Support Analyst - SQL/Applications Oscar Associates (UK) Limited is acting More ❯

1st Line Support Analyst £26,500 + Bonus + Benefits and Training Nr Cardiff This is a fantastic opportunity for you, a 1st Line Support Analyst with a passion for IT and a genuine love of problem solving and customer care. If you enjoy helping people get the best out of their tech and you genuinely … care about providing great support (not just closing tickets), this could be a brilliant next step click apply for full job details More ❯

DMS Business Support Analyst £40,000 - £50,000 + Benefits Westbury, BA13 Permanent, Full Time Overview We're working with a leading commercial vehicle dealership group that's looking for a DMS Business Support Analyst to take ownership of its Dealer Management Systems and wider business applications. You'll ensure smooth day-to-day operations, resolve … promptly. Own major incidents and communicate effectively with all stakeholders. Manage and maintain third-party interfaces within the DMS environment. Update and oversee Franchise Data modules across multiple brands. Support IT change projects through accurate documentation and communication. Build strong relationships with Keyloop to enhance system performance and efficiency. Collaborate with manufacturers on business system integrations and provide end More ❯

public transport availab le) Renishaw are undertaking an ambitious project to deploy Microsoft Dynamics 365 throughout the global subsidiary network, and we are seeking an enthusiastic Second Line D365 Support Analyst to join our applications support team. You will have commercial experience of supporting Dynamics 365 solutions in either Customer Engagement or Finance and Operations. You will … need the ability to manage multiple support requests simultaneously and work well under pressure in a fast-paced hybrid environment. Please note: this role is a hybrid based role with 2/3 days/week onsite. Having personal transport is a necessity as public transport cannot be relied on due to our location. Responsibilities Evaluate allocated incidents to … determine root cause and apply appropriate system configuration or code changes where needed. Analyse and develop solutions for minor system change requests. Assist, when needed, the Level 1 support team. Follow existing and author new procedures as needed. Use ITSM tool to track and update tickets. Key requirements Experience as a support analyst, with a focus on More ❯

Great opportunity available for an IT Support Analyst to join an award-winning Luxury Tour Operator in London, this role is to provide assistance to all IT users. The role as an IT Support Analyst is available on a hybrid basis. The purpose of this role is to be part of a proactive team of support … problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Prioritise and schedule problems. Escalate problems when unable to resolve to senior support staff and/or third-party suppliers. Perform post-resolution follow-ups to help with requests. Apply diagnostic utilities to aid in troubleshooting. Identify and learn appropriate software and More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ … site in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical infrastructure Logging … connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk/ More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £150.00 - £172.00 Per Day (dependant upton experience) - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ … site in the West Midlands. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of 1st line support for all applications and technical infrastructure Logging … connectivity issues Ownership of tickets VPN connections Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers to ensure that agreed service levels are met Skills/Experience: Strong experience in a 1st line IT service desk/ More ❯

IT Infrastructure Support Analyst Up to £47,000 | 12-Month Fixed Term Contract | 3 Days Onsite We’re supporting our client in the search for an experienced IT Infrastructure Support Analyst to join their Business Change and Infrastructure team on a 12-month fixed term basis. This is an exciting opportunity to play a key role … in a major IT transformation project, providing technical expertise and hands-on support across infrastructure, servers, and cloud environments. You’ll work closely with external service providers and international technical teams, ensuring smooth delivery and operational excellence. Key Responsibilities: Provide technical support and coordination across infrastructure and project tasks. Manage and troubleshoot issues related to Active Directory, Windows … Ensure compliance with IT policies, procedures, and security requirements. Take ownership of incidents and proactively drive continuous service improvement. What We’re Looking For: Strong infrastructure and end-user support background. Proven experience with incident and problem management. ITIL V3 Foundation qualification (or equivalent). Excellent communication, organisational, and troubleshooting skills. Ability to work collaboratively across teams and manage More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You … home/remotely, you will have a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of … 1st line support for all applications and technical infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Ownership of tickets Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers More ❯

1st Line IT Support Analyst 3 Month contract Full time hours, Mon - Fri £160.00 Per Day - Inside IR35 via Umbrella Location: Warwickshire/Hybrid working - 1 day per week onsite, rest remote working We are recruiting for a customer focused 1st Line Support Analyst to work at our client's impressive HQ site in Warwickshire. You … home/remotely, you will have a professional environment where there are limited interruptions/distractions. This is a very customer focused role, with primary responsibility for 1st line support for incidents across the estate. It is important that the applicant will have a mixed range of skills, and strong communications are key. The role will involve: Provision of … 1st line support for all applications and technical infrastructure Logging and classification of incidents Investigation and diagnosis of incidents Logging and progressing Service Requests Ownership of tickets Regular communication with end-users both written and verbal Proactive monitoring of incidents ensuring timely escalation, resolution and incident closure Creation of support documentation Liaison with suppliers, service groups and customers More ❯

Infrastructure Support Analyst – 12 month Fixed Term Contract This role is for an Infrastructure Support Analyst to work within the Infrastructure team. You will work with the outsourced managed service provider and various other suppliers, including liaising with the technical teams. This will cover areas such as servers, end clients, cloud services, etc. Primary Responsibilities • Support … to date with the latest developments within IT o Delivering an effective operation built on development and professional standards o Proactive ownership of complex operational issues and provide appropriate support to other team members • To be a technical expert within the team, advising and supporting accordingly, providing guidance and advice in the area of best practise for managing the … IT infrastructure. • Ensure the development and maintenance of appropriate documentation, security and controls over all IT process, systems and infrastructure. Skills, Competencies & Personal Qualities • Strong Infrastructure and end user support skills and experience • Contribute with ideas and suggestions on continuous service improvement • Strong experience of incident and problem management including 3rd party service providers • ITIL V3 Foundation qualified • Must More ❯

Software Support Analyst - CAD, CAM, CNC Hybrid (3 days on-site near Solihull) £40,000 - £45,000 + benefits Are you a hands-on Software Support Analyst who loves solving complex software problems and helping customers get the best out of powerful design tools? Applause IT are working with an established software company whose products are … CAD/CAM, and CNC machining - giving users the power to produce anything from intricate signage to precision-engineered parts. The Opportunity You'll take ownership of customer software support for a suite of specialist design and manufacturing applications, providing first-class help to users across the UK and overseas. Day to day, you'll: Diagnose and resolve customer … issues covering installation, licensing and workflow challenges Provide expert support via email, phone and remote tools Collaborate with the engineering team on bug fixes, testing and product feedback Maintain documentation and contribute to internal knowledge sharing Become the go-to expert customers rely on for quick, clear and professional technical help This is a standalone role suited to someone More ❯

The Job: Job Title: Junior Support Analyst (12 month FTC) Industry: Enterprise SaaS (Retail) Working Set-Up: Remote first - Please note: This is 12 month Fixed Term Contract running January 2026 - February 2027 Salary - £28,000 p/a + 10% discretionary bonus Interview process: 2 stages (virtual) The Role: Leo Technology have partnered with a long standing … multi-national company are the market leaders in retail loyalty solutions. With an enterprise client base including Sainsburys, Tesco, Walmart, Woolworths, and Asda, they're looking for a Junior Support Analyst to join their Customer Care team and help manage requests that come in from customers both internally and externally. This is an exciting and varied role where … with new equipment or IT issues Helping external customers navigate the platform Digging into Google Cloud and other 3rd party systems Examining logs for transactions to troubleshoot issues Managing support tickets via Zendesk This role will be a fixed term contract for 1 year to cover maternity leave and comes with a 10% discretionary retention bonus payable at the More ❯