26 to 31 of 31 Ticket Management Jobs in the UK excluding London

play an important role in representing our values and supporting positive customer relationships. You'll handle both incoming and outgoing calls, using our Puzzel ticket management system to manage customer requests in line with company policies and service levels. You'll also have opportunities to build relationships with … from day one. On completion, an additional increase of £2,000 will be added to your salary! Learning at your fingertips: Access our Learning Management System (LMS) with all the latest learning materials and resources whenever you need them. Grow your knowledge at your own pace. Peace of mind ...

customer issues through to resolution. A customer-focused approach with a genuine passion for delivering an excellent member experience. Experience using CRM, helpdesk, or ticket management systems. Ability to work independently in a remote environment while managing priorities effectively. Desirable Skills & Experience Experience providing 2nd or 3rd Line … within healthcare, dental, primary care, pharmacy, or related sectors. Familiarity with HubSpot, Zendesk, Jira, or other support ticketing systems. Knowledge of web technologies, user management, authentication, or portal-based applications. Additional Information Job Type: Full-time, office-based role in Leicester (LE4). Following successful completion of training, there ...

storage management. If you thrive in a dynamic environment where no two days are the same, this role is for you. Key Responsibilities: Ticket Management & Triage · First Point of Contact: Monitor and manage the incoming IT ticketing system queue with speed and efficiency. · Ticket Qualification: Review, categorize … sent away for external repair. · Hardware Rollouts: Assist with the preparation, configuration, and deployment phases of new hardware rollouts across the site. Asset & Inventory Management · Data Storage Upkeep: Monitor and maintain local device data storage to ensure optimal system performance. · Asset Tracking: Help maintain an accurate inventory ...

reality.This would suit someone who enjoys being close to both the client and the delivery, rather than sitting purely in a project administration or ticket-management role.Youll ideally be based in the North West and able to commute to the Chester office three days per week, Monday … Translate business requirements and workshop outputs into build-ready tickets, including clear scope, acceptance criteria, dependencies and estimates. Own day-to-day resourcing and ticket scheduling for a small engineering team. Act as the release gatekeeper, ensuring delivered work meets agreed acceptance criteria and quality standards. Track budget ...

while ensuring seamless communication and collaboration among stakeholders. The successful candidate will possess strong organisational, technical, and communication skills, along with experience using project management and planning tools to support successful project delivery. Key ResponsibilitiesProject Coordination & DocumentationSet up and maintain organisational folders and ensure proper storage of all project … project status, milestones, risks, and challenges through reports and meetings. Act as the primary point of contact for site access approvals and time management updates. Time & Site Access ManagementOversee site access processes, including scheduling and compliance with access requirements. Monitor and maintain project timelines, proactively identifying and addressing potential ...

Construct service. Lead D365 Developer Role: Provide technical leadership for existing CRM services. Support resolution of complex technical issues. Contribute to long-term service management and technical improvement plans. Essential Standards The Lead D365 Developer will be expected to work in accordance with: GDS Service Standards Information Security Standards … . Experience developing and deploying Dynamics 365 C# plugins . Strong experience with Azure DevOps and Git for source control, CI/CD and ticket management. Experience with Azure Functions and other Azure services such as Blob Storage. Strong understanding of CRM integrations and API-based solutions. Experience with ...