Employee Administration To provide first/second line technical support for all incidents, service requests, tasks and change requests. Procurement of stocked items. Asset management & Ticket management. Provide and maintain a high degree of customer service for all support queries. Support NCC Group both remotely and on-site more »
Compose technical documentation, where required, of new or updated features for sharing knowledge across the technical teams Monitor and respond to calls within the TicketManagement System (Service Now) Collaborate with the Global Development and Support teams on Allegis Global initiatives Create and execute required database queries to more »
bases and workflows. Team Building and Structure: Build and lead a high-performing help desk support team, including hiring, training, and mentoring team members. TicketManagement: Implement ticketing systems and tools to streamline the ticketing process and improve response times. Quality Assurance: Implement quality assurance measures to monitor more »
to-day support and project work, delivering to high quality standards. Your role will involve: Install new hardware. Software upgrades. Vulnerability fixes. Incident & Problem ticket management. Change management. Storage system management. Configure SAN. Asset management. Backup system administration. Your experience Experience in Windows and Linux environments. Good knowledge of … of Enterprise Backup Technologies Experience managing physical servers with mapped storage. Good experience of backup processes across VMware estates (Datastores/LUNs) including provisioning, management and decommissioning. Please apply via this ad in the first instance or send a CV with covering note or contact me on 07587743762 or more »
of Enterprise Backup Technologies Experience managing physical servers with mapped storage. Good experience of backup processes across VMware estates (Datastores/LUNs) including provisioning, management and decommissioning. To perform day to day Storage & Backup Administration. The role will also provide opportunities to assist with project work as required. We … to-day support and project work, delivering to high quality standards. Your role will involve: * Install new hardware. * Software upgrades. * Vulnerability fixes. * Incident & Problem ticket management. * Change management. * Storage system management. * Configure SAN. * Asset management. * Backup system administration. If you are interested please apply via this ad in the more »
for this role! Responsibilities: Participate in 24/7 shift rotation. Ensure stable network services and manage major incidents. Conduct network monitoring, troubleshooting, and ticket management. Deploy and maintain network tools and systems. Provide support and incident management during network failures. Skills & Experience: Previous experience in IT network more »
