26 to 29 of 29 Ticket Management Jobs in the UK excluding London

SQL-based issues. We're looking for someone who has: Previous experience in IT support Strong written and verbal communication skills. Solid organisational ability, with a methodical approach to ticket management and documentation. An interest in developing technical skills - knowledge of C# and SQL is desirable but not essential. A proactive, curious mindset and willingness to collaborate across More ❯

Platform Development: Build and enhance secure, scalable IT platforms tailored to evolving business needs. Project Delivery: Collaborate on development initiatives, working alongside senior technical staff. System Performance: Support infrastructure management to ensure optimal performance of web and database services. Documentation: Maintain clear and up-to-date technical documentation. Issue Resolution: Escalate and resolve technical challenges with internal and external … stakeholders. Stakeholder Collaboration: Partner with analysts, developers, and operational teams to align technology with business goals. Communication: Keep teams informed of system changes and coordinate testing resources. Ticket Management: Monitor and resolve support tickets within agreed service levels. Development Standards: Follow best practices in coding, testing, and deployment. Skills and experience you will need to have as the … experience in a Software Development role Strong programming skills in C#, JavaScript, jQuery, Visual Basic . Solid understanding of HTML5, CSS3, IIS . Experience with SQL and SQL Server Management Studio . Familiarity with tools like Visual Studio , Azure DevOps , and Azure Application Insights . What's on offer to you from my client: Amazing pension Extended holiday Hybrid More ❯

basis until the end of 2025. This is 100% office based in their lovely offices in South Bristol. In this role you will be focussing on the administration and management of workflow tickets through JIRA. You will be responsible for triaging new tickets raised by internal stakeholders and clients, ensuring accurate allocation and prioritisation, and maintaining the correct ticket statuses. By closely collaborating with the Content Planner and internal teams, youll play a key role in driving ticket resolution and keeping workflows moving efficiently. Responsibilities will include: Triage new tickets raised by internal stakeholders and clients, ensuring all relevant information is included. Allocate tickets to the correct teams, ensuring alignment with their capabilities and responsibilities. Collaborate with … Ensure tickets are correctly categorised and maintained in the appropriate status within JIRA. Identify and resolve blocked tickets by liaising with relevant teams to remove obstacles. Monitor and track ticket progress, ensuring deadlines and commitments are met. Act as the central point of contact for ticket workflows, providing updates to stakeholders as needed. Work closely with internal teams More ❯

month fixed term contract . This is 100% office based in their lovely offices in South Bristol. In this role you will be focussing on the administration and management of workflow tickets through JIRA. You will be responsible for triaging new tickets raised by internal stakeholders and clients, ensuring accurate allocation and prioritisation, and maintaining the correct ticket statuses. By closely collaborating with the Content Planner and internal teams, youll play a key role in driving ticket resolution and keeping workflows moving efficiently. Responsibilities will include: Triage new tickets raised by internal stakeholders and clients, ensuring all relevant information is included. Allocate tickets to the correct teams, ensuring alignment with their capabilities and responsibilities. Collaborate with … Ensure tickets are correctly categorised and maintained in the appropriate status within JIRA. Identify and resolve blocked tickets by liaising with relevant teams to remove obstacles. Monitor and track ticket progress, ensuring deadlines and commitments are met. Act as the central point of contact for ticket workflows, providing updates to stakeholders as needed. Work closely with internal teams More ❯