1 to 25 of 198 CRM Jobs in the West Midlands

Summary We are looking for a strategic, business-driven CRM AI Enablement Manager to lead the identification, prioritization, and scaling of AI capabilities across CRM processes, customer journeys, and commercial operations. This role acts as a key bridge between Business, CRM Portfolio, CRM IT, Data & Analytics, and Enterprise AI teams … investments translate into measurable business value and sustainable adoption with a strong focus on embedding Generative AI, Copilots, Agentic AI, and intelligent automation into CRM processes. Responsibilities Define and drive the CRM AI roadmap aligned with business priorities and CRM strategy. Identify high-impact use cases across customer journeys ...

Business Analysis qualifications such as CBAP, CCBA or BCS Business Analysis Practitioner. Agile qualifications such as CSPO, PSPO, Scrum Master or SAFe. Experience with CRM, ERP, DMS or automotive retail platforms. Power BI, SQL, data analytics or business intelligence reporting. Supporting large-scale digital transformation programmes. Working with geographically dispersed ...

best practices Experience in the insurance software sector or a closely related financial services technology domain is highly desirable Proficiency with CRM and Customer Success platforms (e.g. Salesforce) Skills Exceptional interpersonal, communication, and presentation skills, with the ability to engage effectively with Senior executives and internal stakeholders and communicate complex ...

day. Software industry or technology sector experience, with knowledge of vertical B2B markets, is highly desirable. Marketing qualification desirable. Excellent IT skills, including events, CRM and marketing automation platforms [specific platforms, e.g. registration and lead-scanning tools - Salesforce, ON24 and Cvent]. Personal attributes Highly creative, proactive and organised, with ...

Desirable Experience working with and on eCommerce web projects (Magento/Adobe Commerce/Shopify/BigCommerce/WooCommerce highly advantageous) Knowledge of CMS, CRM, Web Apps Problem solving through the application of technology Digital account, project or ecommerce management experience Hands‐on experience in building websites Advertising, marketing ...

making capability. • The ability to manage multiple priorities and work effectively across teams. • Experience with Customer Success platforms such as Gainsight or ChurnZero, and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK's best-known enterprise employers. • Join a leading ...

with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...

with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...

with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...

with Oracle Service Cloud APIs (REST/SOAP). Knowledge of Oracle Digital Assistant or Oracle Fusion applications. Experience integrating Oracle Service Cloud with CRM, ERP, or other enterprise platforms. Oracle Service Cloud certifications. SQL and database design experience. Qualifications Degree in Computer Science, Information Technology, or a related discipline ...

Solihull, B94 5DF, with hybrid working available. Monthly attendance at Pod HQ is required as a minimum. You will be responsible for: Support the CRM & Data proposition at The Marketing Pod including supporting growth of the service area, new product development, new business and managing the day to day deliverables … data and CRM service. Hands‐on delivery of client data projects including recommendations on marketing data strategy and marketing insights. Supporting CRM/martech/salestech personnel to lead on our data and CRM proposition. Supporting the day to day management of B2B marketing data within CRM environments including: Data ...

Collaborating with analytics teams to continually refine targeting approaches Your Skills & Experience Strong commercial SQL experience Experience in customer selections, audience selections, campaign analytics, CRM analytics, or customer data environments Experience working with large and complex datasets Data visualisation experience, ideally using Power BI Strong stakeholder management and communication skills ...

stakeholder management skills. • Strong analytical, problem-solving and data-driven decision-making capability. • Experience with Customer Success platforms such as Gainsight or ChurnZero and CRM tools such as Salesforce or HubSpot. Why Join AdviserPlus? • Work strategically with some of the UK’s best-known enterprise employers. • Join a leading ...

Experience with server-side measurement , including server-side tagging or the Meta Conversions API. Experience integrating and activating first-party customer data through APIs, CRM platforms or other marketing technologies. Perks of the job Competitive salary and career progression 30 days holiday (inclusive of public holidays) Flexible working arrangements including ...

Coventry Monday to Thursday, with remote working on Fridays. Key Responsibilities: Receive, review and accurately process customer purchase orders, entering them into ERP/CRM systems with correct pricing, quantities, delivery details and terms Validate orders against contracts, pricing agreements and stock availability, managing amendments, cancellations and returns ...

campaign execution while also having the creativity to craft compelling content across multiple channels We are Wilmington plc, and we're looking for a CRM Specialist to become the backbone of our marketing function. This is an exciting opportunity for someone who thrives in a fast-paced B2B environment, enjoys ...

campaign execution while also having the creativity to craft compelling content across multiple channels We are Wilmington plc, and we're looking for a CRM Specialist to become the backbone of our marketing function. This is an exciting opportunity for someone who thrives in a fast-paced B2B environment, enjoys ...

diligence, commercial due diligence, information memoranda, management presentations and bidder Q&A. Companies are collecting more data than ever before across finance, ERP, CRM, billing, operational and external sources. Our challenge is to use analytics at pace to identify and explain trends that may otherwise remain hidden - and to convert ...

help define clear, structured requirements for process automation and improvement. Support Global Process Owners in shaping and prioritising enhancements to core ERP/CRM systems. Produce well‐structured analysis deliverables such as BRDs, user stories, functional specs and UAT scripts, with guidance from senior BAs. Collaborate with Principal ...

looking for an exceptional Senior Python Engineer to join a major, multi-year technology programme at National Grid, helping to build a new customer CRM platform from the ground up. The platform is currently in the discovery phase, making this a genuine greenfield opportunity to influence architecture, engineering standards ...

diligence, commercial due diligence, information memoranda, management presentations and bidder Q&A. Companies are collecting more data than ever before across finance, ERP, CRM, billing, operational and external sources. Our challenge is to use analytics at pace to identify and explain trends that may otherwise remain hidden - and to convert ...

Ability to work independently and as part of a team. Positive attitude with a willingness to learn and develop technical knowledge. Desirable Experience using CRM, helpdesk or ticket management systems. Knowledge of networking, connectivity or technical diagnostic processes. Previous experience supporting technical products or systems. Experience within a customer-facing ...

Ability to work independently and as part of a team. Positive attitude with a willingness to learn and develop technical knowledge. Desirable Experience using CRM, helpdesk or ticket management systems. Knowledge of networking, connectivity or technical diagnostic processes. Previous experience supporting technical products or systems. Experience within a customer-facing ...

capable of building rapport across technical and executive audiences Strong commercial instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. HubSpot, Salesforce) for pipeline and customer tracking Deep empathy for customer outcomes, and a passion for helping users extract maximum value from ...

customer insight environments. Knowledge of retail operations, consumer behaviour, footfall analytics, or business intelligence solutions. Experience managing enterprise or strategic customer accounts. Familiarity with CRM and account planning tools. About Us At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Through ...