101 to 125 of 155 CRM Jobs in the West Midlands

business is looking for a hands-on Business Systems Analyst to join its technology and operations function. This is a delivery-focused role where you’ll configure and enhance CRM platforms, design and deliver automation solutions, and produce clear reporting dashboards to support decision-making. What you’ll be doing CRM configuration: Own and enhance the firm’s CRM (DealCloud … Map current processes with stakeholders and replace manual tasks with automated workflows using tools such as Power Automate or RPA. Reporting & data flows: Deliver reporting dashboards (Power BI or CRM-native), with clean data models and automated data flows between systems (APIs/Connectors, Boomi a plus). Process improvement: Translate requirements into practical solutions; document, test and deliver enhancements … support adoption and efficiency. Governance: Ensure changes align to best practice in low/no-code security, change control and documentation. What you’ll bring Hands-on experience configuring CRM systems (DealCloud, Dynamics, Salesforce, Power Platform or HubSpot). Experience with workflow automation (Power Automate, RPA or similar). Knowledge of reporting tools, ideally Power BI, and confidence in producing More ❯

Dynamics CRM Developer - Dynamics 365 CRM - Power Apps - Power Automate - C# - .net The Lead Developer will lead one of two multi-disciplinary development teams in an Agile environment and developing hands-on solutions within the Dynamics 365 CRM. With regular stakeholder workshops, daily stand-ups, regular demos, retrospectives etc. where the development teams follow best practice such as Continuous Integration More ❯

the best out of the wide and evolving capabilities of the system. This is an internally-facing role and combines Subject Matter Expert level technical experience of the Dynamics CRM modules with good stakeholder engagement. The D365 Administrator will work as part of the Business Systems Transformation team, liaising closely with the business to understand and consult on its requirements … the system with standards, policies and regulations Stay up to date with latest features and best practices. Dynamics 365 Administrator - Requirements Proven experience of administering and developing Dynamics 365 CRM Modules: i.e. Sales, Customer Service, Project Operations Strong D365 administration experience including user management, security Strong business acumen and excellent stakeholder management skills Highly motivated for learning and self-improvement More ❯

Heroes awards 2025 and one of LinkedIn's Top Companies 2024 Become part of our growing team today - this is an exciting time to join us! As our Dynamics CRM Technical Consultant, you'll develop and support our Dynamics 365 Sales and Marketing systems (including Customer Insights - Journeys) and customers aligned to our Latimer development business. With your excellent analytical More ❯

the best out of the wide and evolving capabilities of the system. This is an internally-facing role and combines Subject Matter Expert level technical experience of the Dynamics CRM modules with good stakeholder engagement. The D365 Administrator will work as part of the Business Systems Transformation team, liaising closely with the business to understand and consult on its requirements … the system with standards, policies and regulations Stay up to date with latest features and best practices. Dynamics 365 Administrator -Requirements Proven experience of administering and developing Dynamics 365 CRM Modules: i.e. Sales, Customer Service, Project Operations Strong D365 administration experience including user management, security Strong business acumen and excellent stakeholder management skills Highly motivated for learning and self-improvement More ❯

Are you a Salesforce expert with a passion for operational efficiency and business improvement? Do you thrive on translating complex business needs into streamlined, data-driven CRM processes? If so, we have a fantastic opportunity for you to join a global, innovative organisation based in the heart of Birmingham City Centre, offering hybrid working and a vibrant, collaborative culture. As … document business requirements and deliver best-practice Salesforce configurations and reporting dashboards to enhance team performance and decision-making. In this pivotal role, you will lead and support key CRM projects, including platform enhancements, third-party integrations, and training initiatives. You will be seen as the Salesforce subject matter expert within the business, helping to embed best practices, drive user … in this role, you will need to demonstrate: Strong, hands-on experience with Salesforce configuration, workflows, and reporting tools. A solid understanding of business process improvement, sales operations and CRM strategy. The ability to work cross-functionally across sales, customer service, and IT teams. Experience in analysing operational data and producing actionable insights. Confidence leading Salesforce system enhancements, training users More ❯

Are you looking for your next SaaS or CRM Support Team leadership challenge Eager to drive the success of a talented UK team supporting clients across EMEA If so, why not read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution … and execution skills with a bias toward action and clarity Effective communicator, able to lead with transparency and inspire commitment to goals Familiarity with Salesforce, HubSpot, or similar platforms; CRM product exposure preferred Preferred: Experience leading support delivery teams in SaaS or enterprise software environments Working knowledge of CRM systems and technical troubleshooting processes Exposure to operational frameworks such as More ❯

Monday to Friday, 8:30am - 5:00pm £26,000 per annum Key Responsibilities: Maintain and update the CRM system with projects, architect details, quotes, and contact data Assist with CRM database management, reporting, and data cleansing Collaborate with internal teams (marketing, sales, customer relations) to deliver CRM comms and campaigns Support customer journey development and data quality improvements Coordinate ongoing … internal projects and provide administrative support Compile performance reports weekly, monthly, and quarterly Drive CRM database growth through data capture initiatives Ideal Candidate Will Have: Previous experience using CRM platforms (e.g., Salesforce, HubSpot, Dynamics, etc.) Strong communication and organisational skills Ability to manage multiple projects and priorities effectively Excellent attention to detail and a proactive attitude Solid experience with Microsoft … Company pension Life Assurance (1x salary) Access to mental health first aiders Training & development opportunities Reward & recognition schemes Free on-site parking Regular company events If you're a CRM-savvy professional looking for your next challenge in a supportive and forward-thinking company, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment More ❯

the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure, and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation … leadership and mentoring to delivery teams. Ensure scalability, quality, and technical readiness of deliverables within timelines and budgets. Engage with stakeholders, facilitating workshops and requirements gathering. Configure and customise CRM forms, views, dashboards, and entities. Requirements Strong experience delivering large-scale Dynamics 365 and Power Platform solutions. Proven expertise in D365 customisation, configuration, and development. Hands-on experience with Azure … Services (App Services, Functions). Ability to design custom business logic across pro-code plugins, low-code workflows, and no-code tools. Skilled in integrating Dynamics CRM with external systems (REST, SOAP, Azure). Strong track record engaging with senior stakeholders and exec-level sponsors. Experienced in technical documentation, estimating, planning, and presales activities. Familiar with ALM best practices (Git More ❯

the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure, and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation … leadership and mentoring to delivery teams. Ensure scalability, quality, and technical readiness of deliverables within timelines and budgets. Engage with stakeholders, facilitating workshops and requirements gathering. Configure and customise CRM forms, views, dashboards, and entities. Requirements Strong experience delivering large-scale Dynamics 365 and Power Platform solutions. Proven expertise in D365 customisation, configuration, and development. Hands-on experience with Azure … Services (App Services, Functions). Ability to design custom business logic across pro-code plugins, low-code workflows, and no-code tools. Skilled in integrating Dynamics CRM with external systems (REST, SOAP, Azure). Strong track record engaging with senior stakeholders and exec-level sponsors. Experienced in technical documentation, estimating, planning, and presales activities. Familiar with ALM best practices (Git More ❯

the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure, and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation … leadership and mentoring to delivery teams. Ensure scalability, quality, and technical readiness of deliverables within timelines and budgets. Engage with stakeholders, facilitating workshops and requirements gathering. Configure and customise CRM forms, views, dashboards, and entities. Requirements Strong experience delivering large-scale Dynamics 365 and Power Platform solutions. Proven expertise in D365 customisation, configuration, and development. Hands-on experience with Azure … Services (App Services, Functions). Ability to design custom business logic across pro-code plugins, low-code workflows, and no-code tools. Skilled in integrating Dynamics CRM with external systems (REST, SOAP, Azure). Strong track record engaging with senior stakeholders and exec-level sponsors. Experienced in technical documentation, estimating, planning, and presales activities. Familiar with ALM best practices (Git More ❯

the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure, and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation … leadership and mentoring to delivery teams. Ensure scalability, quality, and technical readiness of deliverables within timelines and budgets. Engage with stakeholders, facilitating workshops and requirements gathering. Configure and customise CRM forms, views, dashboards, and entities. Requirements Strong experience delivering large-scale Dynamics 365 and Power Platform solutions. Proven expertise in D365 customisation, configuration, and development. Hands-on experience with Azure … Services (App Services, Functions). Ability to design custom business logic across pro-code plugins, low-code workflows, and no-code tools. Skilled in integrating Dynamics CRM with external systems (REST, SOAP, Azure). Strong track record engaging with senior stakeholders and exec-level sponsors. Experienced in technical documentation, estimating, planning, and presales activities. Familiar with ALM best practices (Git More ❯

the chance to lead enterprise-level transformation projects, provide technical leadership, and shape best practices across Dynamics, Azure, and M365. Key Responsibilities Architect and design scalable, secure Dynamics 365 CRM solutions (Sales, Service, Marketing, Power Platform). Design and implement D365 integrations using Azure services. Research, evaluate, and implement AI-powered Dynamics 365 solutions. Build Model-driven Apps, including customisation … leadership and mentoring to delivery teams. Ensure scalability, quality, and technical readiness of deliverables within timelines and budgets. Engage with stakeholders, facilitating workshops and requirements gathering. Configure and customise CRM forms, views, dashboards, and entities. Requirements Strong experience delivering large-scale Dynamics 365 and Power Platform solutions. Proven expertise in D365 customisation, configuration, and development. Hands-on experience with Azure … Services (App Services, Functions). Ability to design custom business logic across pro-code plugins, low-code workflows, and no-code tools. Skilled in integrating Dynamics CRM with external systems (REST, SOAP, Azure). Strong track record engaging with senior stakeholders and exec-level sponsors. Experienced in technical documentation, estimating, planning, and presales activities. Familiar with ALM best practices (Git More ❯

Microsoft Dynamics 365 and the Power Platform I am looking for a Senior/Lead Developer to help drive a dynamic Agile team, delivering innovative, scalable solutions across D365 CRM , Power Apps , Power Pages , and Azure . The role will be offered of a hybrid basis with minimum expectation attending Midlands Head Office two days a week Your Mission: Lead … from the Front : Guide a cross-functional team in designing and delivering robust D365 CRM solutions, with a strong focus on Power Platform technologies. Architect with Impact : Shape and implement solutions using Power Apps , Power Pages , and ARM templates , ensuring seamless integration and scalability. Champion Agile Excellence : Drive Agile best practices including CI/CD, test-driven development, and iterative … closely with stakeholders, analysts, and engineers to ensure solutions meet business goals, compliance standards, and user needs. What you need to bring: Deep hands-on experience with Dynamics 365 CRM customisation and extension using C# , TypeScript , and Power Platform tools. Proven leadership in Agile environments, with a passion for mentoring and team development. Strong understanding of Azure Resource Manager (ARM More ❯

Dynamics 365 Administrator Salary : up to £50,000 plus benefits Location : Birmingham - Hybrid Keywords : Dynamics 365, D365, CRM, Modules, Power Platform, Power Apps, Power Automate, Power BI. Robert Walters is working in partnership with a Birmingham based technology business. They provide expert services to a range of businesses across multiple industries specialising in areas across but not limited to Cloud … IT Services. Due to continued growth, they are keen to appoint an experienced Dynamics 365 Administrator. You will lead the digital transformation initiatives, covering key areas across Dynamics 365 CRM platform - carrying out management, configuration and maintenance of the system. Dynamics 365 Administrator - Responsibilities Manage daily admin of Dynamics 365 environment Config/Customise Dynamics 365 Monitor system performance/… within Dynamics 365 Provide support to end-users Manage/Implement systems updates/releases Ensure compliance Dynamics 365 Administrator - Experience Experience of admin/development in Dynamics 365 CRM Modules - Sales, Customer Service, Project Ops D365 - administration, user management, security, config Knowledge of power platform tools Database administration/Data management lifecycle The permanent opportunity for a Dynamics More ❯

scalable data pipelines and ETL processes to enhance customer service operations. • Migrate and modernise legacy data systems to cloud-based solutions for improved performance and accessibility. • Integrate data from CRM systems and customer touchpoints into cloud platforms for unified analysis. • Ensure data quality, consistency, and availability to support reporting and analytics. • Collaborate with Data Analysts to deliver actionable insights and … within a customer service or contact centre environment. • Proficiency in SQL, Python, and data pipeline development. • Hands-on experience with Google Cloud Platform and cloud data tools. • Familiarity with CRM systems and customer data structures. • Strong problem-solving skills, attention to detail, and the ability to work collaboratively with cross-functional teams. This company values innovation, collaboration, and excellence in More ❯

CRM Marketing Executive West Midlands (2x Days a Week in Office) £35,000-£40,000 The Company I'm working with a fast-growing challenger bank that's on a mission to reinvent savings for the UK market; they've just launched a brand-new app-based savings product and are looking for a CRM Marketing Executive to join their … Marketing, Brand & Performance team! You'll be the second person in this newly created team, reporting directly to the CRM Manager; great opportunity for someone looking for ownership, visibility and seeing the impact of their work! The Role Build & optimise customer journeys and campaigns (using Adobe Journey Optimiser) Help drive the launch of their new app, building workflows that engage … onboard, and retain customers Own campaign execution and reporting; spot opportunities to improve performance Support cross-sell and upsell campaigns across multiple brands Your Skills & Experience CRM experience - Adobe preferred, but not essential Data-led mindset with some segmentation and reporting experience Collaborative, proactive, and happy to roll up your sleeves Financial services experience nice-to-have, not essential The More ❯

informed of the full (and latest) service offerings, with a view to securing further business, whilst also obtaining referrals where appropriate. Reporting: Sales pipeline management and forecasting within company CRM system. Regular updates from customer meetings and discussions. Market and competitor updates. Skills and Qualifications: Degree educated in Engineering, Physics or other technical areas would be preferable, Previous Sales, Business … Coating and/or PVD Coating Equipment. Strong communication and interpersonal skills with the ability to build relationships with new and existing contacts. Solution sales approach. Experience with a CRM system Proficient in Microsoft Office Suite. Personal Attributes: Strong organisational and time-management skills. Highly self-motivated, proactive and results driven. Able to manage multiple priorities and work both independently More ❯

Data Engineer will include: Design, build, and maintain scalable data pipelines to support customer service operations Migrate and modernise legacy data systems to cloud-based solutions Integrate data from CRM systems and customer touchpoints into cloud platforms Ensure data quality, consistency, and availability for reporting and analytics Collaborate with Data Analysts to deliver actionable insights Develop and maintain documentation for … ideally within a customer service or contact centre environment Knowledge of SQL, Python, and data pipeline development Skilled in Google Cloud Platform (GCP) and cloud data tools Background in CRM systems and customer data structures Understanding of data warehousing concepts and cloud architecture Experience with ETL tools and frameworks Airflow, Git, CI/CD pipeline Data Insights reporting experience Competent More ❯

Data Engineer will include: * Design, build, and maintain scalable data pipelines to support customer service operations * Migrate and modernise legacy data systems to cloud-based solutions * Integrate data from CRM systems and customer touchpoints into cloud platforms * Ensure data quality, consistency, and availability for reporting and analytics * Collaborate with Data Analysts to deliver actionable insights * Develop and maintain documentation for … ideally within a customer service or contact centre environment * Knowledge of SQL, Python, and data pipeline development * Skilled in Google Cloud Platform (GCP) and cloud data tools * Background in CRM systems and customer data structures * Understanding of data warehousing concepts and cloud architecture * Experience with ETL tools and frameworks Airflow, Git, CI/CD pipeline * Data Insights reporting experience * Competent More ❯

can work across process, systems, and stakeholder functions to drive operational efficiency and measurable business improvements. This role will support and lead initiatives focused on internal applications such as CRM, ServiceNow, and quoting and billing platforms. You will work closely with stakeholders, product owners, and a growing software development team to translate business requirements into high-impact, well-defined deliverables. … eligible to work in the UK without sponsorship and able to meet SC clearance requirements Comfortable working from the Solihull office three days per week Tools and Technologies Soho CRM, ServiceNow, quoting and billing systems Microsoft Visio, Excel, Word, Outlook (url removed), Slack, Whimsical, Microsoft Teams Salary and Benefits Salary between £55,000 and £70,000, depending on experience More ❯

for the company's field sales team to meet with qualified leads. Database Management: Accurately recording customer information and updating contact details in the company's Customer Relationship Management (CRM) system. Sales Target Achievement: Consistently meeting or exceeding daily, weekly, and monthly sales targets. Product Knowledge: Learning about the company's products and services to effectively explain their features and … Accuracy in recording customer information and processing orders. Teamwork: The ability to work effectively within a sales team and collaborate on strategies. Typical Duties Contacting potential customers from a CRM database. Presenting products or services to prospective clients. Upselling or cross-selling additional products. Following up on leads and maintaining a sales pipeline. Participating in training sessions to enhance skills More ❯

pursue opportunities for upselling and cross-selling, including license expansion and professional services Collaborate with client engagement, technical, and delivery teams to align solutions with business objectives Use NetSuite CRM to log activities, manage renewals, and forecast pipeline accurately Monitor market trends and customer feedback to inform account planning and strategy Requirements: Deep understanding of the industries that Autodesk serves … technical features into compelling business benefits Strong strategic thinking and analytical mindset, capable of developing and executing account plans Excellent relationship-building, verbal, and written communication skills Proficiency in CRM systems and sales analytics tools Ability to thrive in a fast-paced, target-driven environment and manage multiple priorities More ❯

and commercial proposals Collaborate with delivery and support teams to ensure customer success Work toward uncapped targets with the backing of a well-established brand Maintain up-to-date CRM records (Salesforce or HubSpot) What We're Looking For 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.) A confident, credible … communicator able to influence senior decision-makers Proven ability to close mid-to-large value deals using a consultative approach Familiar with structured sales frameworks (e.g., SPIN, MEDDIC, Challenger ) CRM-literate and tech-savvy, with a genuine passion for technology Full UK driving licence and willingness to travel for anchor days/client meetings What's In It For You More ❯

and commercial proposals Collaborate with delivery and support teams to ensure customer success Work toward uncapped targets with the backing of a well-established brand Maintain up-to-date CRM records (Salesforce or HubSpot) What We're Looking For 2-3+ years in B2B IT sales or related tech services (ITSM, M365, Cloud, Cyber, UC, etc.) A confident, credible … communicator able to influence senior decision-makers Proven ability to close mid-to-large value deals using a consultative approach Familiar with structured sales frameworks (e.g., SPIN, MEDDIC, Challenger ) CRM-literate and tech-savvy, with a genuine passion for technology Full UK driving licence and willingness to travel for anchor days/client meetings What's In It For You More ❯