76 to 99 of 99 Change Management Jobs in the West Midlands

recruitment, onboarding, and training of new support engineers to maintain a high-performing team. * Ensured adherence to ITIL-based processes, including incident, problem, and change management. * Monitored team performance metrics, ticket queues, and SLA compliance, identifying areas for improvement and implementing corrective actions. * Delivered advanced IT line support across ...

experience within Sales Cloud Working knowledge of Apex and the Salesforce technical landscape Experience delivering integrations with marketing automation and telephony platforms Strong stakeholder management and workshop facilitation skills Experience supporting training, change management, and user adoption Comfortable working in Agile delivery environments Certifications (Essential/Highly ...

priorities that require multi-tasking Desire to learn about new features and technology Understanding of the ITIL framework relating to incidents, problems and the change management life cycle It would be advantageous if you had any of the following (if not we can work on these): Functional knowledge ...

priorities that require multi-tasking Desire to learn about new features and technology Understanding of the ITIL framework relating to incidents, problems and the change management life cycle It would be advantageous if you had any of the following (if not we can work on these): Functional knowledge ...

customers succeed and Okta succeeds by increasing our renewal and growth rates. Director TAM EMEA Opportunity As the Director of EMEA Technical Account Management (TAM), you will be responsible for leading and inspiring a growing, high-impact team of Technical Account Managers. This is a senior leadership role requiring … problems. What you'll be doing: Relentlessly execute on the TAM charter, championing the organization's vision for Okta and its customers Lead strategy, management and operational oversight and growth of the EMEA TAM team Lead and inspire a high-performing organization, and foster a culture of continuous development ...

customers succeed and Okta succeeds by increasing our renewal and growth rates. Director TAM EMEA Opportunity As the Director of EMEA Technical Account Management (TAM), you will be responsible for leading and inspiring a growing, high-impact team of Technical Account Managers. This is a senior leadership role requiring … problems. What you'll be doing: Relentlessly execute on the TAM charter, championing the organization's vision for Okta and its customers Lead strategy, management and operational oversight and growth of the EMEA TAM team Lead and inspire a high-performing organization, and foster a culture of continuous development ...

customers succeed and Okta succeeds by increasing our renewal and growth rates. Director TAM EMEA Opportunity As the Director of EMEA Technical Account Management (TAM), you will be responsible for leading and inspiring a growing, high-impact team of Technical Account Managers. This is a senior leadership role requiring … problems. What you'll be doing: Relentlessly execute on the TAM charter, championing the organization's vision for Okta and its customers Lead strategy, management and operational oversight and growth of the EMEA TAM team Lead and inspire a high-performing organization, and foster a culture of continuous development ...

boundaries, distribution points). Manage application rollouts across pre-production and production environments. Produce clear documentation and share knowledge with internal teams. Contribute to change management and governance processes. Required Skills & Experience Proven background in application packaging (MSI, App-V, Intune). Strong expertise in SCCM (Current Branch ...

boundaries, distribution points). Manage application rollouts across pre-production and production environments. Produce clear documentation and share knowledge with internal teams. Contribute to change management and governance processes. Required Skills & Experience Proven background in application packaging (MSI, App-V, Intune). Strong expertise in SCCM (Current Branch ...

device provisioning, and software installations. • Monitor system alerts and escalate critical or recurring issues. • Manage the full End User Device asset lifecycle. • Participate in change management and service improvement discussions. • Follow security protocols and assist with compliance activities (GDPR, KRITIS, NIS2). • Apply security patches and maintain accurate ...

Position Summary: Engage Heads of Business, Aftersales Management and Teams, in the business activity from launch, to ensure buy-in and implementation of agreed action-plans and sustainability. Assessing designated businesses current processes, activities and cultures using programme tools in order to prioritise areas for improvement. Delivering a structured … indicators. Role Scope Working as part of a team to: Deliver improvements in a number of aftersales based Key Performance Indicators Working with business management and staff to root cause areas of underperformance and coach improved techniques in: Customer Satisfaction Commercial performance (EVHC) Customer preparation and Technical Pre Plan ...

resource allocation for all projects. Follow up on progress of all projects and ensure project plans are up to date. Report on progress to management and stake holders. Facilitate weekly status meetings and regular stand ups. Work together on other department led initiatives for all projects that require TechOps … resources. Work together with change management to make sure that all the changes are in line with company policy and in place for the project work. Qualifications 2+ years' experience as a project manager Ability to take leadership and responsibility Structured and thorough, with an attention to detail ...

hands-on HR generalist who thrives in a dynamic environment and is excited by the opportunity to support with a Workday implementation and change management projects. Hours: 9-5 (2-3 days office based) Salary: £50,000 - £70,000 (dependant on experience) 6 Month FTC The Opportunity … Workday system. Previous exposure to Workday is highly desirable. - Organisational & Entity Rationalisation Projects - Support ongoing rationalisation activity and contribute to broader organisational change initiatives such as TUPE due to acquisition. - Employee Relations Support - Assist with ER cases, ensuring accurate documentation, coordination, and timely follow-up. - General HR Operations - Deliver ...

hands-on HR generalist who thrives in a dynamic environment and is excited by the opportunity to support with a Workday implementation and change management projects. Hours: 9-5 (2-3 days office based) Salary: £50,000 - £70,000 (dependant on experience) 6 Month FTC The Opportunity … Workday system. Previous exposure to Workday is highly desirable. - Organisational & Entity Rationalisation Projects - Support ongoing rationalisation activity and contribute to broader organisational change initiatives such as TUPE due to acquisition. - Employee Relations Support - Assist with ER cases, ensuring accurate documentation, coordination, and timely follow-up. - General HR Operations - Deliver ...

fault support rota to assist with 3rd line issues. In addition you will: Liaise with Order Assurance , Project Managers/Co-ordinators and Change Management colleagues on a daily basis for the successful delivery of customer services including Project and Provide work on data platforms Achieve agreed performance … levels in line with business targets, customer requirements and functional SLA's Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA's are not breached Provide quality assurance for 3rd party installations and upgrades Ensure site documentation is available ...

fault support rota to assist with 3rd line issues. In addition you will: Liaise with Order Assurance , Project Managers/Co-ordinators and Change Management colleagues on a daily basis for the successful delivery of customer services including Project and Provide work on data platforms Achieve agreed performance … levels in line with business targets, customer requirements and functional SLA's Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA's are not breached Provide quality assurance for 3rd party installations and upgrades Ensure site documentation is available ...

fault support rota to assist with 3rd line issues. In addition you will: Liaise with Order Assurance , Project Managers/Co-ordinators and Change Management colleagues on a daily basis for the successful delivery of customer services including Project and Provide work on data platforms Achieve agreed performance … levels in line with business targets, customer requirements and functional SLA's Escalate issues and potential delays through Line Management channels in accordance with standard procedures to ensure that SLA's are not breached Provide quality assurance for 3rd party installations and upgrades Ensure site documentation is available ...

Group. Support in training managers and other employees in contracting practices and procedures, group policies and initiatives and supporting legal integration and change management work throughout the Region. Monitor compliance by company employees with established procedures. Identify areas of recurrent pressure. Support Legal Dept to ensure company products ...

systems optimisation project. This role is ideal for a hands-on HR professional with a strong background in systems enhancement, process improvement, and change management. You will play a key role in streamlining our people operations, improving data integrity, and ensuring our systems enable an efficient, modern employee experience. ...

systems optimisation project. This role is ideal for a hands-on HR professional with a strong background in systems enhancement, process improvement, and change management click apply for full job details ...

deliverables. Design, develop, and maintain custom code across various ServiceNow modules. Utilize strong working knowledge of ITIL processes such as CMDB, Incident, Problem, and Change Management. Provide hands-on expertise in ServiceNow modules such as ITSM, ITOM, ITBM, Service Portal, and Scoped Applications . Support iterative configuration … design sessions. Apply Agile/SCRUM methodologies throughout project execution. Leverage experience with scripting languages including AJAX, Jelly, and PERL . Apply strong process management and project management skills. Work with BCM (Business Continuity Management) and TPRM (Third Party Risk Management) modules. Mandatory Skills ServiceNow (SaaS ...

self-service data reporting from SNG's central data platform, using standard modelling techniques. Lead the delivery of data projects, ensuring timely release, scope management, and effective change management. Act as a change champion by providing user support during and after the move to production. Develop training … goals. About you: Proficiency in PowerBI (including DAX) and SQL querying. Strong experience with star schema data modelling. Familiarity with tools like SQL Server Management Studio and Azure DevOps. Excellent understanding of database design, table joins, views, and functions. Ability to design self-service dashboards for business users. Strong ...

self-service data reporting from SNG's central data platform, using standard modelling techniques. Lead the delivery of data projects, ensuring timely release, scope management, and effective change management. Act as a change champion by providing user support during and after the move to production. Develop training … goals. About you: Proficiency in PowerBI (including DAX) and SQL querying. Strong experience with star schema data modelling. Familiarity with tools like SQL Server Management Studio and Azure DevOps. Excellent understanding of database design, table joins, views, and functions. Ability to design self-service dashboards for business users. Strong ...

self-service data reporting from SNG's central data platform, using standard modelling techniques. Lead the delivery of data projects, ensuring timely release, scope management, and effective change management. Act as a change champion by providing user support during and after the move to production. Develop training … goals. About you: Proficiency in PowerBI (including DAX) and SQL querying. Strong experience with star schema data modelling. Familiarity with tools like SQL Server Management Studio and Azure DevOps. Excellent understanding of database design, table joins, views, and functions. Ability to design self-service dashboards for business users. Strong ...