51 to 75 of 79 ITIL Jobs in the West Midlands

with NIST CSF, NCSC or UK Government security guidance Experience in Defence sector or highly regulated environments Exposure to audit, assurance or ISMS processes ITIL alignment Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built ...

understand that I will be asked to provide original certificates to verify my qualifications at point of offer. Desirable Qualification or Working knowledge of ITIL concepts. Server virtualisation qualification or equivalent knowledge. MCSE or equivalent knowledge. CCNA Qualified. Experience Essential Significant proven technical experience of working within a complex server ...

Manager, Service Delivery Manager or Customer Success experience. Managed services experience managing multiple customers. Experience running technical QBRs and service reviews. Good understanding of ITIL, SLAs and service improvement. Technical knowledge of IT infrastructure, backup and disaster recovery. Experience with Rubrik, Druva, Zerto, Commvault or NetBackup is advantageous. Excellent customer ...

services.Key Requirements:2–3+ years’ experience within Service Delivery or Technical Service Delivery.Managed services/MSP experience.Experience running QBRs and service reviews.Good understanding of ITIL, SLAs and service improvement.Technical understanding of IT infrastructure.Backup/disaster recovery exposure would be beneficial.Rubrik, Druva, Zerto, Commvault or NetBackup knowledge is advantageous.Strong customer-facing ...

3+ years' experience within Service Delivery or Technical Service Delivery. Managed services/MSP experience. Experience running QBRs and service reviews. Good understanding of ITIL, SLAs and service improvement. Technical understanding of IT infrastructure. Backup/disaster recovery exposure would be beneficial. Rubrik, Druva, Zerto, Commvault or NetBackup knowledge ...

across customer environments, ensuring secure, scalable, and standardised delivery with governance and automation. The role requires senior technical depth, excellent communication, and a strong ITIL v4-aligned service management mindset, with leadership #J-18808-Ljbffr ...

Servers and third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience ...

measure and track success of a project, service, or process change.Desirable CriteriaPrior experience of working on Finance or HR servicesWorking knowledge of ITIL v4 Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make ...

OData exposure Java/J2EE or JavaScript development experience SAP functional knowledge across modules such as FI, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology plays a critical role in shaping the future of our business. You'll join a collaborative ...

Umbrella Engagement - 6 months - West Midlands - £600/day - Large Transformation Background - In depth Knowledge in all aspects of Service Design and Service Transition. ITIL Accreditation's. Successful candidate will have worked across multipe industry sectors - would be nice to have worked (but not essential to have worked in sectors ...

Umbrella Engagement - 6 months - West Midlands - £600/day - Large Transformation Background - In depth Knowledge in all aspects of Service Design and Service Transition. ITIL Accreditation's. Successful candidate will have worked across multipe industry sectors - would be nice to have worked (but not essential to have worked in sectors ...

Umbrella Engagement - 6 months - West Midlands - £600/day - Large Transformation Background - In depth Knowledge in all aspects of Service Design and Service Transition. ITIL Accreditation's. Successful candidate will have worked across multipe industry sectors - would be nice to have worked (but not essential to have worked in sectors ...

ServiceNow Configuration Management Database (CMDB) using automated discovery and manual service mapping techniques. Develop and maintain SACM policies, standards and processes, ensuring alignment with ITIL best practice. Ensure completeness, accuracy and integrity of configuration and asset data within the CMDB. Conduct regular audits, verification and reporting of Configuration Items … Establish phased implementation and continuous improvement roadmap SACM Governance and Process Management Define, implement and maintain SACM policies, standards and procedures Ensure alignment with ITIL Service Transition and Service Operation practices Drive adherence to agreed processes across internal teams and suppliers Establish and monitor internal controls for configuration governance Data ...

standards and strategic blueprints. Knowledge of CDM Designer responsibilities and Safety by Design principles, with experience supporting bids, pre-sales and business development activities. ITIL/TOGAF certifications What we offer: At Telent, we’re committed to creating an inclusive culture where everyone feels valued, supported, and able to thrive. ...

service delivery, service management, operational resilience, cyber security compliance, supplier performance and workplace technology services, the role leads the IT Service Desk and ITIL processes to ensure services consistently meet business and user needs. As the operational owner of infrastructure and workplace technology, the postholder drives service excellence, continuous improvement … management and productivity technologies. Drive a customer-focused service culture across all IT operational teams and suppliers. Lead the IT Service Desk and govern ITIL-based service management processes, including Incident Management, Problem Management, Change Management, Request Fulfilment, Asset Management, Configuration Management, Knowledge Management, Service Level Management, Availability Management, Capacity ...

understanding of Endpoint Security, PKI, Identity Management, Networking, and Cloud Technologies. Experience designing and implementing enterprise-scale endpoint management solutions . Strong knowledge of ITIL processes , including Incident, Change, Problem, Release, and Service Management. Eligible for UK Security Clearance . Preferred Skills Endpoint architecture and migration experience from Configuration Manager … Intune/Endpoint Management SME or Architect who has worked in large enterprise environments and can combine endpoint engineering, security, automation, architecture, and ITIL service management expertise. ...

Location: Birmingham, UK; Bristol; Leeds, UK; Manchester, UK; Central, Overdale, Telford, UK; Cardiff, UK; Edinburgh, UK; Glasgow City, Glasgow, UKSalary: 45,544 - 49,523 per yearEmployment: FlexibleCategory: ITPosted: 2026-08-27Valid to: 2026-09 ...

ensuring issues are handled within SLA and coordinated across Product and Engineering teams. Maintain and evolve support standards, processes, and documentation in line with ITIL best practices. Support the Senior EDM Support Manager in all aspects of service delivery, including SLA performance, team capacity planning, financial tracking, and customer satisfaction. … proven support management or team lead responsibilities. Ability to remain calm and effective under pressure, including in high-priority or escalated scenarios. Understanding of ITIL principles and experience managing incidents, problems, and changes. Proven experience managing client relationships and delivering against support SLAs. Experience working in a technical product environment. ...

Experience in managing a wide variety of internal and external stakeholders and leading and influencing across multi-supplier and cloud-based environmentsStrong understanding of ITIL practices, particularly Incident, Problem and Service Reporting. Experience working with complex, always-on technology estates and third-party service providers. Demonstrated experience producing executive-grade … operational insight and reporting. Ability to engage confidently with Risk, Audit and Regulatory stakeholders. ITIL Foundation with further qualification in one or more relevant ITIL process. Working understanding of Agile Ceremonies and DevOps Techniques. Essential experience of working in a complex, pressurised production environment in the Banking industry ...

distressing and emotional circumstances. Person Specification Qualifications Essential Relevant IT Degree or equivalent knowledge and experience working at degree level Desirable PRINCE2 qualification ITIL qualification Knowledge, Skills, Training and Experience Essential 3 years post graduate in-depth practical experience in a specialist IT field Experience of Hospital administrative procedures … setting and establishing targets/priorities. Good time management and organisational skills Able to work alone and as a team member Experience of delivering ITIL practices Have a pleasant, open, friendly and honest disposition. Motivated and self-driven Flexible attitude to prioritisation of workload due to the dynamic nature ...

Previous experience of working of working on night shifts Desirable Experience Experience using ServiceNow. Experience using Jira. Knowledge of Anywhere365 phone systems. Understanding of ITIL Foundation or ITIL 4 principles and best practices. Experience working within structured service management environments. All our roles are UK based. When submitting your application ...

ongoing management of the OpenShift environmentParticipating in requirements gathering and estimating effort for new enhancements and developments utilising OpenShiftManaging tickets in line with ITIL policies and proceduresCommunication with customersWorking alongside a team of experienced Java developers as well as other database and infrastructure support teams to deliver application support … customerQualifications5+ years of OpenShift experienceUK-basedSecurity Check (SC Clearance) desirable. SC Clearance eligible essentialExperience of working in an ITIL-based application support roleExcellent communication skillsAdditional InformationAt Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.One ...

management of the OpenShift environment Participating in requirements gathering and estimating effort for new enhancements and developments utilising OpenShift Managing tickets in line with ITIL policies and procedures Communication with customers Working alongside a team of experienced Java developers as well as other database and infrastructure support teams to deliver … customer Qualifications 5+ years of OpenShift experience UK-based Security Check (SC Clearance) desirable. SC Clearance eligible essential Experience of working in an ITIL-based application support role Excellent communication skills Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their ...

across architecture, delivery, security, data and business teams Ability to influence decision‐making at senior leadership level Qualifications & Experience Professional certifications such as TOGAF, ITIL, SAP, AWS or Microsoft certifications are advantageous Proud member of the Disability Confident employer scheme Integration Enterprise Architect Company: Cadent Gas Ltd Salary … business teams Ability to influence decision‐making at senior leadership level Qualifications & Experience Degree in a relevant discipline desirable Professional certifications such as TOGAF, ITIL, SAP, AWS or Microsoft certifications are advantageous Proud member of the Disability Confident employer scheme About Disability Confident Disability Confident is a government scheme. ...

Salary: Competitive Salary Working Pattern: Full Time Contract Type: Permanent Click here for our Careers & Life at JCB pages About the role:The Information Security team is responsible for ensuring that JCB has the correct ...