at our well-respected practice. Main duties of the job Operational Management: Oversee the daily operations of the practice, ensuring smooth, safe and efficient service delivery. Staff Management: Recruit and manage all staff. Conduct performance evaluations and manage staff schedules. Financial Management: Manage budgets, monitor financial performance, and ensure … practice complies with all relevant regulations and standards, including CQC requirements. Implement quality improvement initiatives. Patient Relations: Enhance patient satisfaction by addressing concerns, improving servicedelivery, and maintaining effective communication. Strategic Planning: Work with senior management to develop and implement strategic plans for practice growth and development. IT … successfully developing and implementing projects. Desirable Experience in working with NHS systems and contracts Experience in managing patient or customer feedback Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
of new products, technologies and processes. Be able to identify improvements in existing processes and be able to come up with solutions to improve service delivery. Manage a team of Project Managers and Business Analysts to be able to deliver the programmes and projects required by the business. Be more »
Birmingham, West Midlands (County), United Kingdom
VIQU Limited
innovative technical solutions and securing client support. Strong communicator of complex cloud concepts to diverse audiences. Adept at challenging traditional methodologies and driving innovative service delivery. Recognized leader in cloud technology with experience in financial decision-making for cloud investments. Proven track record in leading cross-functional teams towards more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
various domains, including IT Operations, IT Infrastructure, Software Development, and Solutions Architecture. Day-to-day of the role: Identify and implement improvements to IT Service Desk, IT Operations, IT infrastructure, Software Development, and Solutions Architecture, ensuring alignment with the corporate plan. Provide technical advice and guidance to maximise business … benefits from IT investments and technology consolidation. Support the Enterprise Operations Manager in managing the IT department, ensuring effective servicedelivery and capacity planning. Manage relationships with suppliers/vendors, focusing on technical debt and optimising technology investments. Implement supplier reviews to manage vendor relationships, ensuring contract compliance … IT function effectiveness and aligning it with business operations. Hands-on experience with computer networks, network administration, and network installation. Ability to manage IT service desk and networking functions efficiently. Strong leadership and decision-making skills. Excellent analytical and problem-solving skills. Effective negotiation and vendor management skills. Benefits more »
B37, Bickenhill, Solihull, West Midlands (County), United Kingdom
Rx Plus
Friday, 9:00 - 17:00 Location: Birmingham Salary: £11.44 PAYE Job Objectives and Responsibilities: Scheduling Management: Utilize the latest scheduling software to manage the delivery of jobs allocated to the engineering team. Resource Deployment: Ensure the correct engineering resource is deployed to achieve first-time fixes for customers, using … engineers. Adhere to Group and company policies and procedures at all times. Report any deficiencies in systems of work or equipment that may affect servicedelivery or pose a health risk. Qualifications: Proven experience in scheduling or coordinating roles, preferably in an engineering or technical environment. Proficiency in more »
initiatives and assist with expanding the support team. Provide expert guidance and resolution for complex technical issues. Collaborate with various departments to ensure seamless service delivery. What We're Looking For: Proven experience in infrastructure engineering (networking, servers, virtualiSation). Knowlede in Secuirty and backups Strong knowledge of telecoms more »
with the IT Operations Manager, you will oversee the 1st and 2nd line support teams, ensuring smooth handling of BAU incidents, complex issues, and service improvements. This role acts as a key escalation point and is crucial for maintaining a reliable IT function. Strong technical skills, business acumen, and … continuity and security standards. Independently manage support services, making well-informed decisions on workload priorities. Implement IT policies and proactively identify opportunities to enhance service delivery. Provide clear guidance to IT technicians on handling incidents and requests. Oversee IT deployments, patching, and health checks in line with compliance. Develop more »
scalability. Lead the development and deployment of business applications while managing the ICT development team. Develop and implement ICT security policies Manage the ICT service desk operations, ensuring high-quality service delivery.. Lead data management strategies, ensuring data integrity, availability, and security while guiding data analytics initiatives. Manage … relationships with vendors and service providers. Lead business change initiatives, ensuring alignment with strategic objectives and supporting smooth organisational transitions. Provide leadership to a team of 4 ICT professionals, fostering a collaborative and high-performance work environment. Remain aware industry trends and technologies to lead the Group's digital more »
Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Spire Healthcare
an important role to play in ensuring that we are delivering best value for money, minimising commercial risk, and maintaining/improving quality and service delivery. You will work closely with key stakeholders to identify, develop and implement effective sourcing initiatives and drive supplier performance to deliver the sourcing … relevant legal framework to minimise commercial risks and ensure performance can be monitored. Developing and maintaining relationships with key suppliers to improve quality and service performance, risk mitigation and identify opportunities to drive further value from our relationships. Measuring and actively managing supplier performance against agreed service levels … strong relationships with key stakeholders, generating a solid understanding of their business, potential impact or directional change for sub-categories and to ensure the delivery of the right solutions in terms of quality, value and functionality. Working closely with the relevant key stakeholders to ensure that best value for more »
Tamworth, Staffordshire, West Midlands, United Kingdom
Equals One Ltd
gone from strength to strength. Operating Nationwide dealing with some of the largest fleets in the country whilst providing optimum solutions and a seamless service tailored to meet the exact requirements of their clients. Due to their continued progressive growth, diversification and planned further expansion, they currently have fantastic … who can work to a high standard on their own initiative and as part of a Team. You will possess excellent communication and customer service skills, with a polite and professional manner. A full UK Driving License is required. Your duties will include: Installation of vehicle telematic systems Maintenance … issues and resolutions Ensure all installations meet industry standards and client requirements Work closely with the project management team to ensure timely and efficient service delivery. Requirements; Minimum 2 Years of Automotive telematics experience. Experience of camera systems and DVR technology is advantageous Hands-on approach to problem-solving more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Moorepay
a key set of customer accounts with a focus on ensuring that the customer is achieving their desired business outcomes, adopts new software and service features, and is helped to become a real customer advocate of everything that Moorepay can offer to them. By operating as a trusted advisor … and ensuring success. Where the customer partnership needs to be improved, you'll be required to implement and deliver on customer success plans/service improvement plans to bring this back on track. By ensuring our customers are successful, it is expected that you can drive customer advocacy activities … or more Moorepay locations or customer offices. Regular visits to the customer hub in Swinton will also be necessary in addition to visits to delivery centres. In this role your key responsibilities will include: Proactive outreach and regular meetings with your customers, including face-to-face, on-site meetings more »
issues and incidents. Document and manage application or firmware releases in accordance with best practices. Monitor network performance and load balancing to ensure optimal service delivery. Implement resiliency in network design changes to mitigate risks of outages or degraded performance. Offer specialist information and advice to assist senior colleagues … system improvements or amendments. Liaise closely with the wider infrastructure team to ensure necessary port/routing configurations for applications. Manage network incidents and service requests efficiently and effectively. Ensure compliance with all security regulations and policies, working closely with the Security Engineer. Monitor health and safety issues and more »
Wolverhampton, West Midlands, West Midlands (County), United Kingdom
Adecco
will be responsible for providing technical support to staff and students, troubleshooting hardware and software issues and maintaining ICT systems to facilitate the efficient delivery of services as required by students and staff. Responsibilities: Technical Support : Provide first line technical support to staff and students, assisting with hardware (including … used consumables. Compliance and Security : Ensure compliance with relevant data protection regulations and council policies governing the use of ICT systems and data. Customer Service : Provide outstanding customer service at all times to AEW students and staff and ensure a high-quality experience. ICT Projects : Support the ICT … Officer with projects and initiatives aimed at enhancing the Service's ICT infrastructure, sustainability and improving Service delivery. more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Hays
per annum (dependent on skills and experience), a hybrid working pattern and a generous benefits package. The key responsibilities of this role are: Delivery of digital, data and technology procurements in accordance with the sourcing pipeline and procurement strategy. Support the Category Lead to manage and deliver the digital … internal and external stakeholders to determine their requirements. Assist with reviews of policies and procedures, programmes of work and procurement health checks. Drive the delivery of savings against the digital, data and technology budget and in accordance with the relevant savings process and target. In order to be successful … to build credibility with relevant stakeholders. The ability to use procurement data to identify themes and trends, advise on routes to market and improve service delivery. Proven experience of working to deadlines and prioritising workloads. CIPS or MCIPS qualifications are desirable but not required. What you need to do more »