26 to 40 of 40 Service Delivery Jobs in the West Midlands

part of a collaborative development team, you will design, build, and deploy new features and system enhancements that directly improve operational efficiency and service delivery across the organisation. You’ll work closely with frontline teams to understand real-world, day-to-day requirements, translating user needs into intuitive … Assurance* A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons* for you and your family. Additional perks such as a pension advisory service, family-friendly policies, season ticket loan*, cycle ...

execute a strategic business development plan to identify and secure new business opportunities. Proactively manage and grow a portfolio of key accounts, ensuring exceptional service delivery and maintaining strong client relationships. Conduct market research to identify potential clients, understand market trends, and stay ahead of competitors. Prepare … clients. Negotiate contracts, pricing, and terms with new and existing clients, ensuring alignment with company objectives. Collaborate with internal teams, including operations and customer service, to ensure client needs are met effectively. Monitor and report on sales performance, market conditions, and client feedback, providing insights to senior management. Represent ...

paced professional environment. The role sits at the centre of the operational function, coordinating field engineers and working closely with internal teams to ensure service delivery runs efficiently and effectively. The Role The Dispatch Coordinator will be responsible for ensuring the efficient scheduling and deployment of field engineers … field engineers, and internal teams Working closely with helpdesk and first-line support teams Ordering parts and raising quotations where required Utilising scheduling and service management systems Reviewing travel routes and engineer availability to maximise efficiency Maintaining clear and consistent communication to ensure service continuity The Candidate This ...

customers across the world. Its growth is driven by a focus on continuous improvement and adaptability, with customer needs informing product development and service delivery. Main Duties: In this role, you will focus on developing new business as well as maintaining client relationships across the French market to support ...

seeking an Operations & Account Coordinator to support its expanding customer base, installer network, and partner relationships. The company operates across product development, manufacturing, and service delivery, with both UK-based teams and international manufacturing partners.This role is central to the organisation's operational workflow, customer experience, and partner … contact for consumers, installers, and trade partners, while developing a strong understanding of the company's connected technology products and end-to-end delivery processes.The position offers significant scope for development as the business continues to scale, with opportunities to take on greater responsibility across operations, account management ...

sell and switch-sell opportunities to improve margin Deliver accurate weekly forecasting and pipeline reporting Manage the full sales cycle from quote to delivery Conduct regular client reviews (virtual and in-person) Collaborate with internal teams to ensure seamless service delivery About You Proven track record ...

confident guidance - avoiding unnecessary jargon or complexity. Produce professional documentation like SOWs, HLDs, and schematics that stand up to scrutiny. Collaborate across teams - Sales, Service Delivery, and Account Management - to win new business, support renewals and keep current customers happy. Track and manage activity ...

Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics and project progress to senior management. Ensure compliance with industry standards and internal policies related ...

Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics and project progress to senior management. Ensure compliance with industry standards and internal policies related ...

role criteria outlined below please don't let that discourage you from applying. The Impact you will have: Deliver High standards of Service Delivery to Briggs customers. Follow transport plan as provided by the transport planning team. – Microlise/Ortec Requirement to work out of hours and overnight … documentation/mobile work device, reporting any discrepancies to line Manager/Transport planner. Responsible for identifying damaged goods and or missing items on delivery or collection, recording of details on transport documentation/mobile device. Responsible for maintaining a safe and clean workspace (vehicle Cab and Trailer) Responsible ...

fantastic opportunity to step into a key role where you will oversee a team of skilled IT support engineers, ensuring the highest level of service delivery to a client base click apply for full job details ...

Initial 3-Month Contract - Hybrid Working Location: Birmingham Hays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. This is an exciting opportunity to influence high-impact services and shape … residents interact with the council. About the Role As a Senior Service Designer, you will be responsible for designing end-to-end services within complex, multi-layered environments. You will work closely within multidisciplinary teams to deliver new and improved services based on user needs, organisational goals, and evidence ...

Role: Service Desk Engineer Location: Hereford, Herefordshire (on-site) Salary: Up to £32,000 per annum + benefits Benefits: Competitive package, training & development, supportive team Our client, a leading IT support and managed services provider in Hereford , is recruiting a Service Desk Engineer to join their growing technical …/security tools and business support systems . This is a hands-on role supporting clients’ IT environments, resolving technical issues, and ensuring excellent service delivery. What you’ll do Provide first and second-line technical support to business users via phone, email and remote tools Diagnose and resolve ...

Glance: SAP HCM & SuccessFactors Support Team Manager Remote - Home-based (UK) Up to £90,000 DOE Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a top-10 global … Payroll. Operating in a fast-paced, remote Managed Services environment, you will drive exceptional customer experiences through rapid issue resolution, continuous improvement, and service excellence. Alongside people leadership, you will remain hands-on in consulting delivery - balancing strategic oversight with practical expertise - while ensuring Managed Services revenue performance ...

engineer to join a dynamic team that plays a crucial role in supporting key services. This role involves contributing to various project and live delivery tasks, ensuring that the systems are well-supported and efficiently managed. Key Responsibilities: Contribute to both project work and live service delivery. Develop … implement, and maintain high-quality software solutions. Collaborate with cross-functional teams to ensure successful and timely delivery of services. Key Skills: Proficiency in Java Experience with Spring Boot Knowledge of PL/SQL Security Clearance: Active SC clearance required If this role aligns with your skills and experience ...