London, England, United Kingdom Hybrid / WFH Options
BJSS
re dedicated to empowering brilliant people to do amazing things. Our client-centric approach calls for innovative people, with a passion for continual improvement to join our expanding Service Management Capability and Managed service team to support our continued growth. We are current looking for a Service Delivery Manager to join us. Our Service Delivery Managers will: Lead one … a partnering approach to Service Delivery Manage the day-to-day operation and support of one or more BJSS clients using ITIL processes e.g. Incident, Request fulfilment, Problem, Access Management, Event, ChangeManagement, Release Management, both from our BJSS offices and at Client sites, as required. Ensure client reported issues are logged and maintained in the … service management toolset, but also resolved in line with our documented Service Levels. Attain the required knowledge of the client, platform, and application to provide the support required. Know when to escalate issues that require additional attention. Lead the creation of ITIL aligned processes and procedures and transition of these into Live Operation. Work closely with the technical support More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Page Executive
the Chief Digital and Information Officer (CDIO) to support the delivery of Digital & Data strategies and help drive a cohesive vision, embedding a data-driven culture, and leading the change required to modernise services, improve decision-making, and support the GPA's mission to deliver smarter, better, greener estate. In parallel, the role will stay connected to Government-wide … Digital, Data & AI strategies to ensure strategic alignment. This is a high-impact role requiring strategic thinking, technical expertise, strong stakeholder engagement, and change leadership. Acting as a senior advisor on digital and data items, providing strategic direction for digital transformation programmes and data maturity improvement across the GPA. Job Description The Head of Strategy & Transformation plays a critical … strategies and strategic goals. Provide strategic direction for the digital & data transformation programmes. Provide expert advice to senior leaders and ensure alignment with wider government Digital, Data & AI strategies. Change Leadership Lead the end-to-end digital and data transformation agenda, driving cultural and organisational change across GPA. Establish seamless change assessments which regularly capture digital & data More ❯
on sustainability, digitalisation and growth. We strongly believe that differences make us stronger and welcome all people into our inclusive and diverse culture. We are looking for a Project Management Office (f/m/d) to join our E.ON SE team as soon as possible. Your Responsibilities: Executive-Level Support: Provide comprehensive administrative support to senior leadership, including … with internal and external stakeholders. Stakeholder Engagement: Build and nurture relationships with senior executives and stakeholders globally, fostering collaboration and ensuring seamless coordination across diverse teams. Meeting and Event Management: Organize and manage high-level meetings, strategy sessions, and global team events, ensuring effective agendas, logistics, and follow-up actions. Internal Communication and ChangeManagement: Develop and … the energy, technology, or related sectors, with a deep understanding of energy markets, distributed energy resources (DERs), and renewable technologies. Educational Background: Bachelor's degree in Business Administration, Project Management, or related fields; additional certifications or qualifications are advantageous. Agile and Tech-Driven Skills: Proficiency in agile methodologies and modern collaboration tools (e.g., Agile, Scrum, Kanban, Microsoft Teams, Slack More ❯
Delivery Manager (SDM) on a 12 month secondment. You will be responsible for overseeing the successful delivery of a service area/s, its continuous improvement, goal achievement and management of key internal and external relationships. Stakeholder management skills are critical; you will work across internal directorates/teams as well as with wide-ranging stakeholders from across … time and within budget, accountable for making sure KPIs are achieved and high quality services are delivered to all customers.2. Providing clear leadership, being able to act as a change catalyst by demonstrating flexibility and agility, influencing others to think and work collaboratively, ensuring any change is introduced at pace in a positive manner playing a key role … in creating sustainable improvements in cost performance and service delivery. In this role, you are accountable for : Stakeholder Management Engaging with and working proactively with stakeholders to assess current services and performance, identify and implement improvement opportunities and drive efficiencies, working towards common business goals and objectives. Contract Management Responsible for maintaining positive relationships with a wide range More ❯
Hatfield, England, United Kingdom Hybrid / WFH Options
Ocado Technology Group
of support issues in Oracle Fusion as well as scope to assist the business on new projects and deliverables, whilst maintaining the integrity of financial information. Be involved with change requests from the initial request through to implementation into the production environment Support the business and end users in adaption of Oracle Fusion Role & Responsibilities: Work side by side … with the other support analysts across Oracle Financial Systems Team You will work closely with the Application Manager to ensure change requests are completed via the changemanagement process. Work closely with business users for continual service improvement. Building rapport and credibility. Manage your queue of incidents through to resolution. Ensuring that the resolution is fully documented … to your Team Leader Document key process and How to Guides to support other team members and knowledge share. You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Modix International
re on the lookout for a strategic and hands-on leader to own the end-to-end delivery of IT services-covering Service Desk, End User Computing, Major Incident, Change & Problem Management, Service Transition, and Supplier Management. As part of our Product & Technology Group , you'll drive a culture of service excellence, lead cross-functional improvements, and ensure … a seamless experience for our teams and customers across Europe. What You'll Do Lead and develop high-performing service teams Own service management strategy aligned with ITIL and ISO standards Ensure smooth operations, changemanagement, and major incident response Drive continual improvement through data, insight, and collaboration Act as a key liaison between senior stakeholders , service … providers, and CAPTG teams Support the Director of Service & Infrastructure and deputise when needed What You'll Bring 5-10 years of experience in IT Service Delivery Management Proven leadership in a complex, multi-site or multinational environment Deep knowledge of ITIL (certified) and service frameworks Strong stakeholder management and communication skills Passion for service quality, customer satisfaction More ❯
Windsor, England, United Kingdom Hybrid / WFH Options
Allianz
will be part of the Allianz Specialty Team, looking after the Pet Insurance . As one of our Senior Business Analysts, you'll play a lead role in organisational change by using specialised business analysis, changemanagement skills and disciplined business analysis approaches. This is achieved through repeated deliveries and/or specialist area of knowledge. You … defining business visions and developing the strategies to meet these via strategic analyses, feasibility studies and business cases. Applies and develops analysis ways of working to any piece of change, driving continuous improvement. Defining and implementing the business analysis approach to be applied, for the analysis activities required on the programme, project or initiative. Ensuring that all activities align … with change governance and quality standards. Supports the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders. Mentors and coaches others in the business analysis profession. Learns from previous experience and understands how benefits have been delivered by participating in post-implementation reviews, lessons learned sessions and knowledge More ❯
London, England, United Kingdom Hybrid / WFH Options
Jacobs
work will involve collaborating closely with stakeholders to define, plan, govern, manage financial performance, and ensure user adoption. You will ensure that product and development teams follow key product management methodologies, applying user focus and effective communication to deliver an optimal customer experience. Your responsibilities will include: Leading the product strategy, vision, planning, shaping, and management of product … gain commitment, support, and resources for product and service optimization. Developing and implementing continuous improvement initiatives and lessons learned throughout the product lifecycle, ensuring timely execution. Coordinating with Organizational ChangeManagement to develop change strategies, including training and marketing materials, to enhance the customer experience. Working with Delivery Managers to establish KPIs, measure product effectiveness, and drive … full product development and rollout lifecycle. Designing and delivering solutions with an established track record. Applying Agile and other product/project methodologies effectively. Strong technical understanding of product management, with logical and analytical problem-solving skills. Excellent stakeholder engagement and management skills. Experience coaching teams, implementing best practices, and continuous improvement. Our Culture Our values are rooted More ❯
Tandridge, Surrey, United Kingdom Hybrid / WFH Options
NHS
We are a close-knit team and work very collaboratively with our colleagues throughout the organisation and beyond within the wider NHS. You must be passionate about delivering positive change, embrace problem-solving opportunities, and take pride in data quality. You will be responsible for the production of performance reports, the development of new dashboards in Power BI, overseeing … duties of the job The overall purpose of the Performance and Business Intelligence Manager is to identify and support performance improvement and sustainability by developing and managing robust performance management processes. These processes provide the Organisation, its commissioners, and partners with assurance and business intelligence regarding current and future performance. This includes working with the Head of Performance and … Business Intelligence to support the design of specific corporate projects and to develop our overall corporate assurance process, utilising organisational, interpersonal, and project management skills, as well as managing the testing and implementation of resulting systems. About us Do you want to be part of an organisation committed to providing first-rate care and services to its local community More ❯
Tandridge, England, United Kingdom Hybrid / WFH Options
NHS
We are a close-knit team and work very collaboratively with our colleagues throughout the organisation and beyond within the wider NHS. You must be passionate about delivering positive change, embrace problem-solving opportunities, and take pride in data quality. You will be responsible for the production of performance reports, the development of new dashboards in Power BI, overseeing … duties of the job The overall purpose of the Performance and Business Intelligence Manager is to identify and support performance improvement and sustainability by developing and managing robust performance management processes. These processes provide the Organisation, its commissioners, and partners with assurance and business intelligence regarding current and future performance. This includes working with the Head of Performance and … Business Intelligence to support the design of specific corporate projects and to develop our overall corporate assurance process, utilising organisational, interpersonal, and project management skills, as well as managing the testing and implementation of resulting systems. About us Do you want to be part of an organisation committed to providing first-rate care and services to its local community More ❯
London, England, United Kingdom Hybrid / WFH Options
Eagleston Financial Group
is accurate, consistent, and fit for purpose. Working closely with global stakeholders and subject matter experts, youll help define future-state processes, support ERP upgrades, and act as a change agentdriving adoption, quality, and continuous improvement across our data landscape. What will you be doing? Support the design and implementation of standardised master data processes as part of a … system integrators to ensure successful delivery of the Master Data workstream. Drive testing efforts, including script creation, execution, and defect resolution during SIT and UAT phases. Support training and changemanagement activities, acting as a change agent for the Master Data workstream. Manage reporting needs and ensure data integrity across global reporting platforms. Participate in programme governance … including design authority, planning, and status reporting. What will you need to be successful? To succeed in this role, youll bring a strong foundation in master data management, with proven experience in data stewardship, governance, and change managementparticularly within SAP environments. A background in manufacturing, supply chain, or finance is critical, along with hands-on experience in SAP More ❯
Ipswich, England, United Kingdom Hybrid / WFH Options
East of England Co-op
and development teams. Strong technical knowledge of Microsoft Power Platform (Power Apps, Power Automate, Power Pages). Experience delivering successful automation projects end-to-end. Excellent stakeholder engagement and changemanagement skills. Familiarity with system integration and process design. Project management experience (PRINCE2, Agile) and a relevant technical degree are desirable. Why Join Us? We’re a … purpose-driven co-op that values innovation, inclusivity, and impact. This role gives you the chance to drive meaningful change with supportive leadership and exciting technology. Enjoy flexible working, a strong values-based culture, and the opportunity to lead a capable, forward-thinking team. Apply now to help shape the future of automation in a business that puts people More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
Corpay
How We Work We provide: Workspace at Canberra House, Swindon Company-issued equipment and remote access Formal training Role Responsibilities Analyze data and activities to recommend business improvements Implement changemanagement models Support business case generation for products and transformations Develop requirements, specifications, and user stories Coordinate process changes with analysts and stakeholders Lead UAT and performance testing … Develop and deliver training as needed Support POC activities and build projects Build stakeholder relationships Implement EV Solutions and fuel product roadmaps Design companywide changemanagement processes Create process catalogues and master data frameworks Qualifications & Skills Must have valid UK work authorization Degree in Economics, Computer Science, Operations Research, Math, or Statistics 5+ years in Business Analysis Experience More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
DXC Practice for Microsoft
this senior position the Advisor Business Consultant is a lead voice in client business analysis, consultation, service design, and delivery, specifically addressing ServiceNow as an enabler to drive organizational change and improvement. Providing process and technical expertise as a consulting service to clients; contributing to the design and delivery of ServiceNow solutions including customer engagement, user requirement definition, changemanagement, engagement management, configuration of technical infrastructure components, business focused testing and training. You will develop and demonstrate specialised knowledge and skills in ServiceNow as an enterprise solution. Responsibilities You will be a part of a team of specialists principally delivering ServiceNow solutions to a diverse client base. Providing consultative support to lead the client engagement facilitating … solutions; training the client. Requirements The ideal candidate will have several years experience in ServiceNow design and development in a consulting environment. An understanding of Business Analysis and Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of platform delivery and enhancement. You Will Have Obtained The Following More ❯
enhance operational efficiency and workforce productivity. With over a decade of experience, they focus on areas like Global Business Services (GBS) transformation, AI and automation, outsourcing advisory, process mining, changemanagement, and learning and development. Their expertise spans various domains, helping organizations streamline operations, reduce risks, and achieve strategic success. On the growth path they are looking expand … long-term business impact. Ensure ERP alignment with business and technical strategies by evaluating how proposed solutions integrate with existing systems and support future growth and scalability. Facilitate Organizational ChangeManagement by developing a clear transition plan to ease client migration from systems, ensuring smooth SOP updates and user adoption. Candidate requirements: Deep understanding and knowledge of leading … creating and managing RFPs/RFIs is essential, along with a strong grasp of building fair scoring models and using structured methods to evaluate vendors. Excellent communication and stakeholder management skills are required to work smoothly with both business teams and technical departments. Strong analytical thinking is key- should be able to take complex business needs and turn them More ❯
Datchet, Berkshire, United Kingdom Hybrid / WFH Options
Allianz Popular SL
will be part of the Allianz Specialty Team, looking after the Pet Insurance . As one of our Senior Business Analysts, you'll play a lead role in organisational change by using specialised business analysis, changemanagement skills and disciplined business analysis approaches. This is achieved through repeated deliveries and/or specialist area of knowledge. You … defining business visions and developing the strategies to meet these via strategic analyses, feasibility studies and business cases. Applies and develops analysis ways of working to any piece of change, driving continuous improvement. Defining and implementing the business analysis approach to be applied, for the analysis activities required on the programme, project or initiative. Ensuring that all activities align … with change governance and quality standards. Supports the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders. Mentors and coaches others in the business analysis profession. Learns from previous experience and understands how benefits have been delivered by participating in post-implementation reviews, lessons learned sessions and knowledge More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Allianz Popular SL
will be part of the Allianz Specialty Team, looking after the Pet Insurance . As one of our Senior Business Analysts, you'll play a lead role in organisational change by using specialised business analysis, changemanagement skills and disciplined business analysis approaches. This is achieved through repeated deliveries and/or specialist area of knowledge. You … defining business visions and developing the strategies to meet these via strategic analyses, feasibility studies and business cases. Applies and develops analysis ways of working to any piece of change, driving continuous improvement. Defining and implementing the business analysis approach to be applied, for the analysis activities required on the programme, project or initiative. Ensuring that all activities align … with change governance and quality standards. Supports the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders. Mentors and coaches others in the business analysis profession. Learns from previous experience and understands how benefits have been delivered by participating in post-implementation reviews, lessons learned sessions and knowledge More ❯
offered on an 18-month fixed-term contract basis. Reporting to the Head of IT Corporate Functions, this role is responsible for the successful delivery of a Product Lifecycle Management (PLM) solution as part of the European Product Data transformation in the UK and Austria. The IT Project Manager will lead the end-to-end implementation of the PLM … the coordination of internal teams and third-party providers to ensure PLM solution design, configuration, testing, and deployment meet agreed specifications. Oversee project governance activities, including scope, schedule, budget, changemanagement, risk, and quality assurance. Act as the main point of contact for business stakeholders and provide regular status updates to senior leadership. Develop and maintain comprehensive project … transition to Business-as-Usual support and facilitate the realisation of expected business benefits post-implementation What you'll need to succeed: Previous experience and skills in IT Project Management, across the project implementation lifecycle. IT and/or Project Management related qualification desirable. Experience of delivering IT Projects in a global Manufacturing/Production environment would be More ❯
Coach and mentor teams, ensuring clarity, accountability, and strong delivery outcomes Create project artifacts (plans, budgets, reports, postmortems) to ensure best practices are followed Drive user adoption through effective changemanagement What You Bring: A solid track record in IT project management, with significant hands-on experience in supporting or implementing ERP/CRM business systems Minimum … Strong knowledge of D365 modules, integrations, and functionalities Ability to manage cross-functional teams and third-party vendors Fluent in English; a second European language is a plus Project management certification (PMP, PRINCE2, etc.) preferred Familiarity with ITIL, BABOK, Power Platform (Power BI, PowerApps, Power Automate) a plus More ❯
Datchet, England, United Kingdom Hybrid / WFH Options
Allianz Popular SL
will be part of the Allianz Specialty Team, looking after the Pet Insurance . As one of our Senior Business Analysts, you’ll play a lead role in organisational change by using specialised business analysis, changemanagement skills and disciplined business analysis approaches. This is achieved through repeated deliveries and/or specialist area of knowledge. You … defining business visions and developing the strategies to meet these via strategic analyses, feasibility studies and business cases. Applies and develops analysis ways of working to any piece of change, driving continuous improvement. Defining and implementing the business analysis approach to be applied, for the analysis activities required on the programme, project or initiative. Ensuring that all activities align … with change governance and quality standards. Supports the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders. Mentors and coaches others in the business analysis profession. Learns from previous experience and understands how benefits have been delivered by participating in post-implementation reviews, lessons learned sessions and knowledge More ❯
Slough, England, United Kingdom Hybrid / WFH Options
Redefined Ltd
will be part of the Allianz Specialty Team, looking after the Pet Insurance . As one of our Senior Business Analysts, you'll play a lead role in organisational change by using specialised business analysis, changemanagement skills and disciplined business analysis approaches. This is achieved through repeated deliveries and/or specialist area of knowledge. You … defining business visions and developing the strategies to meet these via strategic analyses, feasibility studies and business cases. Applies and develops analysis ways of working to any piece of change, driving continuous improvement. Defining and implementing the business analysis approach to be applied, for the analysis activities required on the programme, project or initiative. Ensuring that all activities align … with change governance and quality standards. Supports the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders. Mentors and coaches others in the business analysis profession. Learns from previous experience and understands how benefits have been delivered by participating in post-implementation reviews, lessons learned sessions and knowledge More ❯
London, England, United Kingdom Hybrid / WFH Options
Allianz
will be part of the Allianz Specialty Team, looking after the Pet Insurance . As one of our Senior Business Analysts, you'll play a lead role in organisational change by using specialised business analysis, changemanagement skills and disciplined business analysis approaches. This is achieved through repeated deliveries and/or specialist area of knowledge. You … defining business visions and developing the strategies to meet these via strategic analyses, feasibility studies and business cases. Applies and develops analysis ways of working to any piece of change, driving continuous improvement. Defining and implementing the business analysis approach to be applied, for the analysis activities required on the programme, project or initiative. Ensuring that all activities align … with change governance and quality standards. Supports the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders. Mentors and coaches others in the business analysis profession. Learns from previous experience and understands how benefits have been delivered by participating in post-implementation reviews, lessons learned sessions and knowledge More ❯
Hungerford, England, United Kingdom Hybrid / WFH Options
Kerridge Commercial Systems
balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a … and succession planning, organisational design and restructuring, and drive the implementation of core people initiatives. The ideal candidate will combine strong business acumen, deep HR expertise, and exceptional stakeholder management to influence, advise, and guide senior leaders in balancing business and employee needs while mitigating people-related risk. Key Responsibilities: Strategic Partnership & People Planning Act as a strategic partner … the annual people planning cycle, including workforce planning, talent forecasting, capability analysis, and succession planning. Anticipate and respond to organisational shifts and challenges with proactive people strategies. Organisation Design & Change Lead and support organisational design and restructure efforts, working closely with business leaders to ensure alignment of structure with strategy. Provide expert changemanagement support to embed More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
WD-40 Company (UK)
In this key business partner role, you will support European wide system configuration, adoption, and optimization of assigned ERP systems functions. You will also establish and support processes, data management, reporting, user training, and projects to achieve defined service level goals, KPIs and governance requirements needed for core operations to ensure business continuity. Assigned systems functionality may include: order … Functional execution and leadership of: Optimization of system configuration in partnership with implementation and development teams Establishment and optimization of business processes, programs, and governance User training, adoption and changemanagement Report development Security and controls Provide recommendations for the enhancement of systems and COE execution and SLAs. Provide prioritized project and systems enhancement recommendations. Stakeholder Management … systems changes required to achieve the "to be" capability. Leads stakeholder collaboration in the ongoing education and development of priorities. Manage the development and adoption of systems through effective changemanagement practices. Responsible for system training and adoption across all stakeholder groups. Supports vendor/consultant negotiations, contracts, and management. Project Management Plan and manage the delivery More ❯
London, England, United Kingdom Hybrid / WFH Options
Virgin Money UK
and commercial outcomes Scanning externally for new opportunities to develop and enhance the digital ecosystem for PD digital servicing. Ensuring all digital servicing journeys are compliant; supporting the identification, management, and resolution of any new risks as they emerge (and ownership where required) Translating digital strategy into leading change; supporting effective prioritisation of change (inc. pre-squad … activity/alignment) and execution (e.g. through Agile, other changemanagement frameworks), including s/holder engagement, risk management, communication. Delivering increased levels of digital customer engagement and customer lifetime value, from point of acquisition. We need you to have Expertise in creating, mobilising & delivering improvements in customer experience Strong influencing, collaboration, and communication skills at all … to translate complex information into a clear and coherent format for control, reporting and decision-making purposes and rapid identification of key issues, themes, and trends. Experience in leading change in an Agile environment Experience of Retail Banking It's a bonus if you have but not essential Experience working in or around IT development and delivery Understanding of More ❯