building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the Team Airwallex IT Operations is the first port of call for employees when they need help or have an issue with technology. We're a friendly and helpful team, happy to greet … our new hires on their first day, help employees with technical support, and manage our hardware and fleet of laptops across all of our global offices. We provide services across our service desk, over chat, and face to face and zoom in our core offices. Job Summary: You'll provide outstanding customer service and support to our Airwallex … team in our offices and remotely. We're obsessed with delivering a fantastic support experience and world-class customer service. From new hire IT onboarding to service desk tickets and walk-up support, meeting room and all-hands AV, you'll be the "face" of IT to our Airwallex team. You'll be the first point More ❯
building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About the Team Airwallex IT Operations is the first port of call for employees when they need help or have an issue with technology. We're a friendly and helpful team, happy to greet … our new hires on their first day, help employees with technical support, and manage our hardware and fleet of laptops across all of our global offices. We provide services across our service desk, over chat, and face to face and zoom in our core offices. Job Summary: You'll provide outstanding customer service and support to our Airwallex … team in our offices and remotely. We're obsessed with delivering a fantastic support experience and world-class customer service. From new hire IT onboarding to service desk tickets and walk-up support, meeting room and all-hands AV, you'll be the "face" of IT to our Airwallex team. You'll be the first point More ❯
London, England, United Kingdom Hybrid / WFH Options
Centre People
process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Do not sell or share my personal information ITSupport Engineer – Regulatory Reporting Systems for Financial Institutions Ref: KM46634 ITSupport Engineer – Regulatory Reporting Systems for Financial Institutions Sector Type Type Full-time, Permanent Location … Location London Salary (Annual) Mission-critical regulatory reporting system support | SQL skills required | Bilingual role A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including … on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server. KM46634 Employment Type: Full-time, Permanent Salary: £30-65k depending on experience Start Date: As soon as possible (upon confirmation) Working Hours: Monday to Friday More ❯
Lichfield, England, United Kingdom Hybrid / WFH Options
Central England Coop
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. What will you be doing? Joining us as IT Operations Support Engineer Manager, you'll be overseeing an IT technical team responsible for ensuring all end-user devices are updated and compliant. You'll be helping to … provide a best-in-class IT Service function; providing effective and efficient technology, solutions and services for our Members, Customers and Colleagues. As part of this role, you'll be helping ensure device optimisation as well as identifying any potential opportunities for improvements. Your responsibilities will include: Ensuring availability, performance, security and resilience of all end-user devices including … POS, Networking equipment, applications and services Management of IT projects related to end-user devices Making sure all devices are up to date, licenced and compliant with the latest security and operational standards. Standardize device configurations Additionally, you'll be responsible for ensuring the maintenance of critical services such as POS/Desktop/Antivirus. You'll ensure project More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Uniphar Medtech
role is the installation and configuration of our Clinical Information Systems on customer sites and the resolution/escalation of issues. The role will provide both remote and onsite support for customers throughout the UK with flexibility to carry out some work from home once full trained. Principal Duties and Responsibilities: Installation of Server and Client Hardware/Software … troubleshooting. Experience desirable for this position includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript and Visual Basic) Virtual machine technology Networking Citrix Desktop support Experience in troubleshooting and customer service The candidate has excellent communications skills verbally and written with a focus on customer service Good analytical and troubleshooting skills Self-motivated, team … player A full driving license A Degree in a related Engineering/Computer Science/IT field is preferred The ideal candidate will have a min of 5 years of experience with Windows and MS SQL Administration Cardiac Services Cardiac Services was founded in 1968. It is at the forefront of supplying and supporting diagnostic and measurement equipment More ❯
London, England, United Kingdom Hybrid / WFH Options
Finch Henry Job Corps Center
Join Our Team as an ITSupport Administrator! Are you a tech-savvy problem solver with a passion for helping others? We’re looking for an ITSupport Administrator to join our dynamic IT team. If you have a knack for troubleshooting and a love for technology, this could be the perfect opportunity for you … What You’ll Do: Provide top-notch technical support via phone, email, and onsite visits. Troubleshoot, manage change requests, and perform system builds. Conduct routine maintenance and monitor systems. Support a diverse range of technologies including WIFI, G Suite, Office 365, Apple, Android, VOIP, and Microsoft Windows. Travel to our offices in Eastbourne, Greenwich, and Dublin to assist … users. What We’re Looking For: Minimum 2 years of 1st line/IT Helpdesk support experience. Strong knowledge of Microsoft operating systems and Office 365 Admin panel. Experience with patch panels and PC hardware setup, configuration, and repairs. Excellent communication skills, both over the phone and face-to-face. Relevant tech certifications and a passport for travel. More ❯
London, England, United Kingdom Hybrid / WFH Options
Airswift
Get AI-powered advice on this job and more exclusive features. Senior IT Recruitment Consultant at Airswift ITSupport – Backfill Duration: 01-Apr-2025 - 01-Jul-2025 (initial 3 month contract) Setup: Contractor ( Inside IR35 ) Location: Central London (Hybrid) We are seeking a skilled ITSupport Analyst to provide hands-on digital device support in a fast-paced corporate environment. This role focuses on maintaining and troubleshooting essential IT infrastructure, ensuring seamless operations across multiple business sites. Key Responsibilities: Provide hardware and software support for HP PCs, desk equipment , and Windows 10/11 environments. Set up and configure devices for new starters , ensuring smooth onboarding. Manage and troubleshoot iOS mobile … devices (iPhones & iPads), ensuring secure and efficient use. Support and maintain Cisco Meeting Room Equipment , ensuring high-quality video conferencing. Handle Windows printing issues and maintain printer hardware. Assist with LAN infrastructure support, ensuring connectivity across the business. Fulfill IT equipment requests , maintaining inventory and tracking assets. Requirements: Degree or equivalent qualification in IT, or 3+ More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Iconicsys
Step into the world of IT infrastructure and help desk support with our ITSupport Internship, designed to give you foundational experience in technical problem-solving. Diagnose and fix hardware/software issues Set up and maintain networks Assist with user account and system management Learn about cybersecurity and IT policies Exposure to ticketing systems … and documentation Basic troubleshooting and escalation handling Support internal teams and client systems Training on Microsoft 365 and cloud tools Onsite and hybrid working options Paid & unpaid internships available #J-18808-Ljbffr More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
Involved Solutions
Job title : ITSupport Specialist Location : Coventry - Hybrid 3 days a week in Coventry, 1 Day remote, 1 Day in London - Travel cost for the London trip will be covered Working hours : 8:30am to 5:00pm or 9 - 5:30 Salary: £40k - £46k We are working with a Managed Service Provider who are looking for an ITSupport Specialist to support their clients with a mixture of BAU and project work. The successful ITSupport Specialist will be joining an extremely supportive organisation who continuously progress and expand their employee's skillset. In addition to this, the ITSupport Specialist will become part of a social and supportive team. They … are seeking someone who is a quick learner, passionate about IT and has the desire to learn. The ITSupport Specialist will be providing support to the Managed Service Provider client in Coventry for the 3 days they are onsite, for the other 2 days they will be required to support their other clients across More ❯
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
in professional service. As a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. … The role is based in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, ITsupport and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online More ❯
London, England, United Kingdom Hybrid / WFH Options
CER Education
Remote IT Helpline Support Staff - Online Exam CER Education Recruitment is seeking confident and tech-savvy individuals to provide remote ITsupport for one of our large Professional Assessment clients during live sittings of their Simulated Consultation Exams which occur during the first week of each month starting in September 2025. Working with a small helpline … team in conjunction with a larger live exam team, you'll support candidates taking the exam via the bespoke platform (for which you will have adequate training), helping troubleshoot real-time technical issues. Role Overview Provide real-time phone-based technical support to candidates using our specially designed exam platform Troubleshoot live issues (e.g. login errors, firewall blocks … poor connectivity, sound problems). Guide candidates through practical workarounds-often without access to advanced IT tools (e.g. no remote desktop access). Use a structured troubleshooting guide and training, as well as your own initiative to resolve issues quickly, as exams are strictly timed and cannot be paused. Ideal Candidates include, but are not exclusive to, individuals who More ❯
London, England, United Kingdom Hybrid / WFH Options
2K
Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment … growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Role Overview: This strategic leadership position is driven to evolve IT operations and end-user support capabilities for one of the world’s most iconic brands! You’ll play a key role in shaping the future of ITsupport—driving transformation through AI-powered automation, predictive and proactive actions, and intuitive, data-driven self-service solutions. This leadership role directs core support functions including the Global Service Desk, Tier 2 support, Walk-Up Desks, Asset Management, AV/VC systems, and endpoint support. The Director will drive continuous improvement through structured ITSM practices, process More ❯
Royal Leamington Spa, England, United Kingdom Hybrid / WFH Options
HeliosX Group
Ready to revolutionize healthcare, making it faster and more accessible than ever before? How we started: Back in 2013, our founder Dwayne D’Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined … territories, and further accelerate our growth journey. There’s never been a more exciting time to join HeliosX. Where we’re going: Over the next five years, you’ll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You’ll be … easier for everyone. Come be a part of making our dream of easier and faster healthcare a reality! About the role: HeliosX is seeking a proactive and resourceful Junior ITSupport Engineer to join our growing IT team. You will be working 2 - 3 days per week on site in our new Leamington Spa Warehouse, where you More ❯
London, England, United Kingdom Hybrid / WFH Options
PlayStation Network
PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers … growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. Role Overview: This strategic leadership position is driven to evolve IT operations and end-user support capabilities for one of the world’s most iconic brands! You’ll play a key role in shaping the future of ITsupport—driving transformation through AI-powered automation, predictive and proactive actions, and intuitive, data-driven self-service solutions. This leadership role directs core support functions including the Global Service Desk, Tier 2 support, Walk-Up Desks, Asset Management, AV/VC systems, and endpoint support. The Director will drive continuous improvement through structured ITSM practices, process More ❯
London, England, United Kingdom Hybrid / WFH Options
iO Associates
Title: Junior IT Engineer Location: London (Hybrid) Contract role Immediate Start iO associates have partnered with a leading local authority in search of an IT engineer. This hands-on role involves building and distributing devices (such as phones, laptops, and PCs) and providing general ITsupport throughout the organization. Key Responsibilities: Build, configure, and deploy IT equipment including PCs, laptops, and mobile phones. Resolve technical issues and assisting users with device setup. Manage hardware returns and support day-to-day IT operations in coordination with the IT team. Experience working within local authorities, councils, or boroughs. This is an urgent role with interviews taking place this week. Please email at d. narula More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Exact IT Resources
ITSupport Team Lead (Northern Ireland) Duration: 12 months (FTC) Location: NI Base, hybrid working model We are seeking a Contract ITSupport Team Lead for our client's 3rd line support team. This role involves managing a global team and overseeing all aspects of 3rd line support related to infrastructure and services. In … this role, you will manage a team providing 3rd line support for incident and problem resolution, maintaining and optimizing applications and infrastructure, and deploying new releases into production. Does this sound like you? 2+ years experience leading a 3rd line support team in an enterprise environment. Technical knowledge of Office 365, MS Teams, OneDrive, SharePoint Online . Experience … managing pressurized Service Desk environments, including people management, SLAs, KPIs, and statistical analysis and reporting. Detailed knowledge of the operation and maintenance of IT infrastructure within a Microsoft environment. This is a hands-on role with team leadership responsibilities. If you would like additional information or wish to discuss future opportunities, please contact: 028 90 997720 #J-18808-Ljbffr More ❯
London, England, United Kingdom Hybrid / WFH Options
Eligo Recruitment
Seeking a macOS-focused ITSupport Engineer to join a successful, friendly and close-knit team of like-minded individuals. You’ll be a part of delivering high-quality ITsupport with a strong specialism in Apple. This is a fantastic opportunity for a capable, hands-on engineer who thrives in a fast-paced, user-facing … environment and enjoys solving real-world tech problems with clarity and precision. The ITSupport Engineer Role: You’ll be providing 2nd/3rd line support to clients using macOS and cross-platform environments, both remotely and on-site. Your work will span endpoint management (Addigy), M365, network config (DNS, DHCP, IP addressing), cloud services (Dropbox, Google … Workspace), and user support. Expect to : Deliver ITsupport to users Troubleshoot macOS issues at both OS and hardware levels Support hybrid workers and cloud-based workflow Work with MDM platforms (Addigy) and support system onboarding Work in Central London Deliver clear, jargon-free communication to non-technical users What You’ll Need for this macOS More ❯
deliver opportunities to both community members and team members. This is a remote role that you can do from anywhere. About the role This role provides first-line software support for popular software like Google Workspace, Microsoft, AWS and other popular solutions. On a typical day as an ITSupport Engineer, you will: Provide first-line software … support to company end-users. Support end-users with use and licensing of Google Workspace, Microsoft 365 (Office, Licenses), AWS and other popular solutions. Pass end-users to Google, Microsoft, AWS and other solution provider support if unable to resolve at first-line. Follow specifications and documentation for each software vendor platform to diagnose and resolve common … issues at first-line. Desired profile 2+ years of experience in IT or Technical Support in a managed service provider (MSP) environment. Experience supporting a high volume of clients at first-line support Strong experience with either Google Workspace (Google Workspace Admin panel), Microsoft (Microsoft Admin Portal) or AWS admin functionality Strong experience with license management for More ❯
Cambourne, England, United Kingdom Hybrid / WFH Options
Remotestar
RemoteStar is looking to hire an ITSupport Manager (CPG, E-Comm, Retail, FMCG domain with B2B Commerce Solution ) on behalf of our client in Spain. Location: Hybrid working with offices either in Madrid/Barcelona Travel Requirements: This position is expected to travel approximately 50% of the time. Client Details: Leading SaaS tech company , specialising in mobile … projects in over 27 countries and a user base exceeding 100,000. They are expanding their business in Spain. Responsibilities: Lead the implementation and management of an European Customer Support Centre offering support to over 25 countries. Oversee the delivery of N2 and N3 ITSupport, including incident logging, follow-ups, and closures. Assembly, governance, and … schedules as needed. Qualifications & Skills: Bachelor's degree in Information Technology, or equivalent experience ,ideally from Data Engineering background 10 + years of experience in Sustain/Maintenance/Support Management. Exceptional interpersonal skills, with strong written and verbal communication abilities. Relevant experience with CPG or FMCG or Retail or B2B Commerce domain is mandatory Experience with sustain in More ❯
Role: ITSupport Operations Engineer 🌍 Location: Central London (Hybrid – 3 days a week in office) 💰 Salary: £65,000 + Equity 🛠 Key Skills: macOS, Okta, Jamf Join a rapidly growing global SaaS company that's redefining the way modern teams operate on the move. We’re looking for a hands-on, people focused IT Specialist to support their scaling team and deliver seamless tech experiences across the business. You’ll be the go-to expert for: Day-to-day ITsupport (primarily Mac) Hardware lifecycle management (procurement, setup, logistics) Jamf and Okta management across our systems Onboarding, AV, and hybrid office tech coordination What you’ll need: 3–5+ years in ITsupport … Private healthcare from day one Pension scheme Free access to a leading wellness & gym membership platform Enhanced parental leave Budget for learning and professional development Year round mental health support, including access to therapists If you love solving problems, streamlining systems, and enabling teams to thrive, this one’s for you. Apply now or drop me a message to More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Switch Tech Talent
Role: ITSupport Operations Engineer 🌍 Location: Central London (Hybrid – 3 days a week in office) 💰 Salary: £65,000 + Equity 🛠 Key Skills: macOS, Okta, Jamf Join a rapidly growing global SaaS company that's redefining the way modern teams operate on the move. We’re looking for a hands-on, people focused IT Specialist to support their scaling team and deliver seamless tech experiences across the business. You’ll be the go-to expert for: Day-to-day ITsupport (primarily Mac) Hardware lifecycle management (procurement, setup, logistics) Jamf and Okta management across our systems Onboarding, AV, and hybrid office tech coordination What you’ll need: 3–5+ years in ITsupport … Private healthcare from day one Pension scheme Free access to a leading wellness & gym membership platform Enhanced parental leave Budget for learning and professional development Year round mental health support, including access to therapists If you love solving problems, streamlining systems, and enabling teams to thrive, this one’s for you. Apply now or drop me a message to More ❯
London, England, United Kingdom Hybrid / WFH Options
Switch Tech Talent
and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Switch Tech Talent Engineering and Cloud Infrastructure @ Switch Tech Talent Role: ITSupport Operations Engineer Location: Central London (Hybrid – 3 days a week in office) Join a rapidly growing global SaaS company that's redefining the way modern teams operate … on the move. We’re looking for a hands-on, people focused IT Specialist to support their scaling team and deliver seamless tech experiences across the business. You’ll be the go-to expert for: Day-to-day ITsupport (primarily Mac) Hardware lifecycle management (procurement, setup, logistics) Jamf and Okta management across our systems Onboarding … AV, and hybrid office tech coordination What you’ll need: 3–5+ years in ITsupport or TechOps Familiarity with Jamf and Okta Organized, proactive, and solution-oriented mindset Interview process: Just 2 stages – fast and friendly. Equity Private healthcare from day one Free access to a leading wellness & gym membership platform Enhanced parental leave Budget for learning More ❯
ITSUPPORT/IT TRAINER LOCATION - YORK SALARY - 32,000 to 36,000 (Dependent on Experience) Your new role Hays Recruitment are working closely with an organisation in York to recruit an ITSupport Analyst/IT Trainer. The role offers the successful candidate an opportunity to help the company with hands-on ITsupport & help colleagues with internal system issues and problems. The other element of the role will require the person to help new starters during the onboarding stage to learn their IT systems and software, delivering tailored training sessions on IT systems and internal processes. This role requires travel within North and East Yorkshire, so the successful … candidate must have access to their own vehicle. What you'll need to succeed ITSupport experience - 1st Line Level Experience of delivering training and/or onboarding in a professional services environment Strong understanding of business processes and a methodical approach to identifying gaps, inefficiencies or non-compliance with procedures. Comfortable supporting users with questions related to More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
ITSUPPORT/IT TRAINER LOCATION - YORK SALARY - £32,000 to £36,000 (Dependent on Experience) Your new role Hays Recruitment are working closely with an organisation in York to recruit an ITSupport Analyst/IT Trainer. The role offers the successful candidate an opportunity to help the company with hands-on ITsupport & help colleagues with internal system issues and problems. The other element of the role will require the person to help new starters during the onboarding stage to learn their IT systems and software, delivering tailored training sessions on IT systems and internal processes. This role requires travel within North and East Yorkshire, so the successful … candidate must have access to their own vehicle. What you'll need to succeed ITSupport experience - 1st Line Level Experience of delivering training and/or onboarding in a professional services environment Strong understanding of business processes and a methodical approach to identifying gaps, inefficiencies or non-compliance with procedures. Comfortable supporting users with questions related to More ❯
London, England, United Kingdom Hybrid / WFH Options
Manpower
1st Line Support - IT Service Desk Agent Shift Times: The role is full-time (37 hours per week). You must be flexible Mon-Fri between 7 am- 7 pm. (remote working) Pay Rate: £12.60 Per Hour Location: London WC1V 6EA We are looking for a positive, flexible, and customer-focused individual to join our team as a … 1st Line Service Desk Agent. This role supports a wider IT operation and involves manually transcribing ticket details and updating systems. Full training and support will be provided. Main responsibilities: Manually transcribe ticket details and update from one ticketing system to another. Queue Management: Manage individual queues to targets with minimal supervision, maintaining ticket logs in line with … Problem Solving: Handle issues and escalations independently, suggesting resolutions. Customer Service: Be aware of customer and business needs. Tools: Quickly learn and use ticket logging tools and other systems. Support DWP ASIS Resource Requests. Requirements: Customer service skills IT skills Minimum 5-year UK address history for security clearance Client BPSS and SC security clearance What we offer More ❯