276 to 300 of 360 ITIL Jobs with Hybrid or WFH Options

Infrastructure Engineer Platform Team Mid Level Remote working within 90 mins travel of Carlisle. Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to work on projects as more »

are seeking a skilled and proactive Application Support Specialist to join their growing team. If you have excellent problem-solving skills, and experience with ITIL practices, we want to hear from you! Job Description: As an Application Support Specialist, you will play a vital role in supporting and enhancing their … clients' ERP systems. Your responsibilities will include providing technical support, performing administrative tasks, managing contracts, and ensuring compliance with ITIL standards. Key Responsibilities: Provide first-line/Second-line support for issues and queries. Diagnose and resolve technical problems, escalating complex issues when necessary. Manage and maintain contracts, ensuring renewals … and compliance. Document and track all support activities and resolutions in a ticketing system. Ensure adherence to ITIL best practices for incident, problem, and change management. Assist in the development and maintenance of support documentation and user guides. Participate in on-call support rotation as needed. Qualifications: Bachelor's degree more »

and disaster recovery purposes in Tier 4 datacenter environments. Participate in an on-call Rota, providing remote support, incident management, and problem resolution following ITIL processes. Oversee the installation, configuration, and maintenance of servers, both physical and virtual, to support various applications and services. Implementing security measures and protocols to … field ideally within a large complex global organisation Degree qualified in Computer Science, Information Technology, or a related field is desireable Certifications such as ITIL Foundation, CompTIA A+, Net +, Microsoft Certified: Modern Desktop Administrator Associate, or similar, VMWare VCP highly desireable Passionate individual with strong proactive work attitude, self more »

practices. At a technical level, an awareness of the following would be beneficial: - Active Directory user administration - Google Gsuite experience, OSX skills, Android, ChromeOS ITIL certification would be particularly beneficial. - Windows 7, Windows 10 - Anti-virus - Remote desktop/VNC- Print management- Jira suite (or other recognised ITSM platform) Basic … hardware diagnostics/triage ITIL foundation certification would be particularly beneficial but training will be provided. Excellent problem solving skills A willingness to learn and grow. DFS Benefits Progression and Development opportunities to grow your skills A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS more »

and client satisfaction. Required Skills and Experience Proven experience as a Service Desk Analyst or similar role in an enterprise environment. Strong understanding of ITIL principles and IT Service Management best practices. Proficiency in using ITSM tools (e.g., ServiceNow, Jira Service Desk, BMC Remedy). Excellent troubleshooting skills and the … skills. Knowledge of cyber security principles and practices is a plus. Ability to work independently and as part of a team. Relevant certifications (e.g., ITIL Foundation, CompTIA A+, Microsoft Certified: Modern Desktop Administrator) are highly desirable. What We Offer Competitive salary and benefits package. Opportunities for professional growth and development. more »

Description About the company Steamship Mutual is a P&I insurance company, with 210 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore. Overall more »

Due to rapid growth, we are looking for an experienced IT Technician to join our existing IT team based at our Head Office in Lymm, Cheshire. With more than 190+ settings, Kids Planet Day Nurseries provides the highest standard of more »

Administration Enterprise anti-virus best practice awareness Experience operating in a customer-focussed IT Service Desk environment Excellent time management and prioritisation skills DESIRABLE ITIL V4 certification or understanding of the ITIL framework Basic understanding of Active Directory Group Policy management concepts Basic understanding of cloud technology administration; Office more »

are seeking a skilled and proactive Application Support Specialist to join their growing team. If you have excellent problem-solving skills, and experience with ITIL practices, we want to hear from you! Job Description: As an Application Support Specialist, you will play a vital role in supporting and enhancing their … clients' ERP systems. Your responsibilities will include providing technical support, performing administrative tasks, managing contracts, and ensuring compliance with ITIL standards. Key Responsibilities: Provide first-line/Second-line support for issues and queries. Diagnose and resolve technical problems, escalating complex issues when necessary. Manage and maintain contracts, ensuring renewals … and compliance. Document and track all support activities and resolutions in a ticketing system. Ensure adherence to ITIL best practices for incident, problem, and change management. Assist in the development and maintenance of support documentation and user guides. Participate in on-call support rotation as needed. Qualifications: Bachelor's degree more »

Oxley (SOX), HIPAA, GDPR and GLBA, CCPA, NY DFS Cybersecurity RegulationAdditionally, experience in one or more of the following preferred: ISO 17799, ISO 27001, ITIL and NISTintermediate required Experience with one or more scripting languages (e.g., Python, PowerShell, Bash) intermediate preferred Qualifications H.S. diploma/GED required Bachelor's degree … SOX), HIPAA, GDPR and GLBA, CCPA, NY DFS Cybersecurity Regulation. Additionally, experience in one or more of the following preferred: ISO 17799, ISO 27001, ITIL and NIST. intermediate required Experience with one or more scripting languages (e.g., Python, PowerShell, Bash) intermediate preferred Other Security+, CISSP, GSEC, GISF, or related Information more »

IT Services and Business Change, additionally interacting with business teams, as and when required Maintain good customer relationships Managing compliance and patching, vulnerability management, ITIL BAU Queue management, small project work within the customers time frames, providing technical advice and recommendations where required Managing documentation, taking ownership and updating knowledge … IP Protocols Routing and Switching fault resolution Understanding of Firewalls and security technologies Experience of ICMP/SNMP monitoring tools Experience of VMWare NSX ITIL certification. more »

/events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, e.g. … Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts Education/Experience Graduate or Equivalent education in a computing relevant subject At least 5 years working within a complex Mainframe environment more »

/events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, e.g. … Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts Education/Experience Graduate or Equivalent education in a computing relevant subject At least 5 years working within a complex Mainframe environment more »

/events in a professional and assertive manner. Communicate and collaborate with Business & Operational Teams Mainframe Automation Problem escalations (internal and vendor support) Follow ITIL Business processes, Change, Incident, Problem and Root Cause Analysis processes Manage Mainframe Automation tools in line with security, compliance, and policies, using standard tools, eg … Office Knowledge of basic CA7 operations Knowledge of basic Control-M Schedule Management Web page coding skills File transfer basic knowledge Knowledge of ServiceNow ITIL Processes Agile Concepts Education/Experience Graduate or Equivalent education in a computing relevant subject At least 5 years working within a complex Mainframe environment more »

Microsoft 365 Administrator/SharePoint Administrator Job Type: Full-time, Permanent Location: Hybrid role with circa 2 days a week on site (Farringdon Central London and potentially Twickenham Office Salary: Up to £61,000 per annum We are seeking a more »

To provide business systems support for the Square Enix user community and partners. Working closely with Unit4 users in the UK, Hamburg, Paris, and Los Angeles offices. Please note, this role will be an 18 months FTC. Key Deliverables: Provide more »

desirable) Strong knowledge of MS Office products Good knowledge of all common technologies in the desktop user environment Understanding of Information Technology Infrastructure Library (ITIL) practices Excellent verbal, written and communication skills Brilliant Customer Service skills calm, positive, professional and a great listener Good organisation and time management skills A more »

would be advantageous. Desirable: Degree in Information Technology, Computer Science, or Cyber Security. Information Security related certifications such as Security+, CISSP, CISM, GSEC, SSCP ITIL certifications ITIL Foundation. #LI-MF1 RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to more »

supporting a global multi-site environment. You will oversee service desk analysts and infrastructure engineers, ensuring high-quality technical services. A deep understanding of ITIL, SLA management, vital networking, and Microsoft hybrid solutions is required. You will have a strong technical background in infrastructure services, proficient in networking, cloud computing … and managing ITIL service teams. Responsibilities: Define technical strategy aligned with the global IT vision. Manage ITIL-based service function for a global user base. Implement ITIL processes and manage SLAs and KPIs. Lead and mentored a team and provided technical guidance. Skills/Experience: Expertise in server administration, virtualization … Respond to escalated issues promptly and implement service improvements. Stay updated with emerging technologies. Cisco CCNP or CCNA certification. Fortinet Certified. Microsoft Azure certifications. ITIL 4 certification, 2+ years managing ITIL-based service functions. Familiarity with ISO 27001 and Cyber Essentials standards. Excellent leadership and communication skills. Benefits: Hybrid working more »

services with demonstrable experience in clarifying requirements, understanding the commercials behind a solution, and validating the proposed solutions against standards. Good working knowledge of ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and more »

of innovation and continuous improvement. Strategic Thinking: Ability to rapidly analyse data points, complex challenges and form strategies in line with broader business objectives. ITIL Expertise: Proven ability to manage IT services within ITIL guidelines. Project Management: Expertise in both Agile and Waterfall methodologies. Change Management: change process leadership for more »

Company description: Water Utility Company based in Yorkshire region of England. Job description: Cloud Infrastructure Manager Salary & Benefits: Up to £50,876 - £73,854, a company car lease/allowance scheme, annual incentive related bonus (up to 10% of annual more »

a sufficient level of knowledge of the nominated systems in order to respond to user queries by shadowing appropriate team members. - Maintain and develop ITIL awareness and relevant qualifications to ensure provision of a professional service. - To understand all Service Level Agreements (SLAs), Operational Level Agreements (OLAs) and Service Schedules … initiative, taking advice from manager if required. Essential Skills: - Educated to A-level, diploma or equivalent experience - Commitment to continuing professional development for self - ITIL Foundation Certificate or demonstrable equivalent experience - Good understanding of IT infrastructure at a technical level - Experience in providing first line IT Support in a Service … Desk environment - Experience in providing service desk support of a large and varied user base in IT systems - Experience of an ITIL service environment - Experience of working to Service Level Agreement (SLA) targets and co-ordinating workload to meet them - Understanding and experience of providing an effective customer service Desirable more »

a sufficient level of knowledge of the nominated systems in order to respond to user queries by shadowing appropriate team members. - Maintain and develop ITIL awareness and relevant qualifications to ensure provision of a professional service. - To understand all Service Level Agreements (SLAs), Operational Level Agreements (OLAs) and Service Schedules … initiative, taking advice from manager if required. Essential Skills: - Educated to A-level, diploma or equivalent experience - Commitment to continuing professional development for self - ITIL Foundation Certificate or demonstrable equivalent experience - Good understanding of IT infrastructure at a technical level - Experience in providing first line IT Support in a Service … Desk environment - Experience in providing service desk support of a large and varied user base in IT systems - Experience of an ITIL service environment - Experience of working to Service Level Agreement (SLA) targets and co-ordinating workload to meet them - Understanding and experience of providing an effective customer service Desirable more »

of any resource issues that may affect the smooth running of the Service Desk Team. - Maintain and develop the implementation of service Management methodology (ITIL). - Deputise for the Service Desk Team Leader - Establish and maintain effective written and verbal communication with individuals and groups of customers and stakeholders as … requirements - Experience of working in a technical support role and proven experience in the development and support of IT systems Desirable Skills: - Knowledge of ITIL strategy - Experience of working in a Public Sector environment If you would like to hear more about this opportunity please get in touch. more »