176 to 200 of 354 Remote/Hybrid Incident Management Jobs

services to ensure continuous operations Monitor production environments and manage observability tools to track metrics, logs, and alerts for proactive issue detection Support incident response by troubleshooting issues, conducting root cause analysis, and leading post-incident reviews to prevent recurrence Manage and optimize cloud infrastructure on AWS, Azure … tools Knowledge of Linux systems, networking, Docker, and Kubernetes Basic scripting or programming skills (e.g., Python, Bash, or Go) Strong troubleshooting, problem-solving, and incident management skills Effective communication and teamwork skills in fast-paced environments Relevant cloud certifications (e.g., AWS Certified Solutions Architect, Azure Administrator, Google Cloud ...

platform direction across the product lifecycle. Remain hands‐on in the delivery of complex engineering work rather than operating solely in an architectural or management capacity. Lead solution design activities, code reviews and technical assurance across the platform. Cloud Architecture & Engineering Design, implement and operate secure, scalable, cloud‐native … platform components and services. Ensure solutions align with organisational governance standards, security policies and regulatory obligations. Balance innovation and rapid delivery with appropriate risk management and control frameworks. Design secure data integration patterns incorporating authentication, authorisation and access management technologies. Support delivery of solutions that are suitable ...

readiness, and ongoing compliance monitoring. Assist with the identification, assessment, and documentation of security risks. Track remediation actions and follow up with control owners. Incident Response & Problem Support Support security incident response activities, including investigation and evidence gathering. Assist with root cause analysis and documentation of lessons learned. … Experience Experience in an information security, IT risk, or IT operations role. Understanding of common cybersecurity risks, threats, and control types. Familiarity with incident management, risk assessment, and assurance activities. Ability to analyse information, identify issues, and document findings clearly. Strong written and verbal communication skills. Ability ...

Provide strategic leadership to user support and digital workplace teams, creating a high-performing, customer-focused service culture. Lead and embed a robust service management strategy, including ITIL-aligned processes and clear performance measures. Own major incident management, confidently engaging technical teams, business users and senior leaders … during critical issue. Manage complex supplier relationships and procurement activity, ensuring value for money and effective service delivery. Build capability through coaching, performance management and learning and development across teams. Bring extensive experience of IT service management leadership, enterprise technology and excellent communication skills. About us The Infrastructure ...

configuration, administration, maintenance, monitoring, and modernization of storage platforms supporting IBM z/OS environments. The successful candidate will oversee all aspects of storage management, including disk and tape storage, backup and recovery, disaster recovery, storage capacity planning, replication technologies, and storage software lifecycle management. The role also involves … aspects of mainframe disk and storage administration, including installation, removal, upgrades, updates, provisioning, restoration, and ongoing support. Perform daily operational activities, including health checks, incident management, monitoring, and issue resolution. Plan and implement storage capacity expansions and infrastructure changes. Configure, administer, and maintain storage resources supporting databases, VSAM ...

GB## **About the job you’re considering**Our SAP Packaged Based Solutions Practice team supports and implements SAP Tax and Revenue Management (TRM) solutions to our public sector client, which is the largest implementation of its kind globally. We are a dynamic and fast-moving business unit, with … skills and experience*** Experience delivering and supporting SAP solutions within complex, high-volume environments, with exposure to platforms such as PSCD, Tax and Revenue Management (TRM), IS-U, FI-CA, BRIM, or related industry solutions.* A strong consulting background, with the ability to develop trusted client relationships, influence stakeholders ...

GB## **About the job you’re considering**Our SAP Packaged Based Solutions Practice team supports and implements SAP Tax and Revenue Management (TRM) solutions to our public sector client, which is the largest implementation of its kind globally. We are a dynamic and fast-moving business unit, with … skills and experience*** Experience delivering and supporting SAP solutions within complex, high-volume environments, with exposure to platforms such as PSCD, Tax and Revenue Management (TRM), IS-U, FI-CA, BRIM, or related industry solutions.* A strong consulting background, with the ability to develop trusted client relationships, influence stakeholders ...

GB## **About the job you’re considering**Our SAP Packaged Based Solutions Practice team supports and implements SAP Tax and Revenue Management (TRM) solutions to our public sector client, which is the largest implementation of its kind globally. We are a dynamic and fast-moving business unit, with … skills and experience*** Experience delivering and supporting SAP solutions within complex, high-volume environments, with exposure to platforms such as PSCD, Tax and Revenue Management (TRM), IS-U, FI-CA, BRIM, or related industry solutions.* A strong consulting background, with the ability to develop trusted client relationships, influence stakeholders ...

/CD pipelines leveraging GitHub Actions. Manage secrets and credentials using HashiCorp Vault. Monitor system performance, availability and reliability across production environments. Participate in incident response, troubleshooting and root cause analysis. Collaborate with development teams to improve deployment processes and platform scalability. Drive automation initiatives and operational excellence across … GitOps practices with ArgoCD. Experience building and maintaining CI/CD pipelines using GitHub Actions. Hands-on experience with HashiCorp Vault or similar secrets management solutions. Experience supporting production SaaS or Kubernetes-based platforms. Strong troubleshooting and incident management skills. Understanding of cloud security and operational best ...

development best practices. Troubleshoot complex technical and production issues, providing hands-on guidance and resolution. Support production systems and drive operational excellence through incident management, root cause analysis, monitoring, and performance optimization. Contribute to disaster recovery, security, compliance, and operational resiliency initiatives. Partner with product team to translate … business requirements into scalable technical solutions. Own project planning, estimation, execution, risk management, dependency tracking and stakeholder alignment. Mentor engineers and foster technical excellence across the team. What We Look For Bachelor's degree in Computer Science, Engineering, or related field. 12+ years of software engineering experience building enterprise ...

Hargreaves Lansdown, based in Bristol, seeks an Incident & Problem Analyst to coordinate end-to-end incident management and drive problem resolution. The role supports Major Incident coordination, root cause analysis, and improvements across heritage, cloud, and third-party services. The ideal candidate has ITIL-aligned experience ...

This will include: AI Platform Strategy & Architecture: Assess, define and evolve enterprise AI platform architectures, covering LLM and agentic frameworks, AI gateways, model lifecycle management, data platforms, MLOps/LLMOps foundations and integration patterns. Support clients in evaluating build, buy and hybrid approaches aligned to business needs, risk appetite … operational requirements. AI Platform Engineering & LLMOps: Design and implement scalable AI platform capabilities including model deployment pipelines, prompt and model management, evaluation frameworks, AI observability, platform automation and operational guardrails. Enable reliable and repeatable delivery of AI services from experimentation through to production. Reliability Engineering & SRE: Establish SRE practices ...

capability.This will include: • AI Platform Strategy & Architecture: Assess, define and evolve enterprise AI platform architectures, covering LLM and agentic frameworks, AI gateways, model lifecycle management, data platforms, MLOps/LLMOps foundations and integration patterns. Support clients in evaluating build, buy and hybrid approaches aligned to business needs, risk appetite … operational requirements.• AI Platform Engineering & LLMOps: Design and implement scalable AI platform capabilities including model deployment pipelines, prompt and model management, evaluation frameworks, AI observability, platform automation and operational guardrails. Enable reliable and repeatable delivery of AI services from experimentation through to production.• Reliability Engineering & SRE: Establish SRE practices ...

capability.This will include: • AI Platform Strategy & Architecture: Assess, define and evolve enterprise AI platform architectures, covering LLM and agentic frameworks, AI gateways, model lifecycle management, data platforms, MLOps/LLMOps foundations and integration patterns. Support clients in evaluating build, buy and hybrid approaches aligned to business needs, risk appetite … operational requirements.• AI Platform Engineering & LLMOps: Design and implement scalable AI platform capabilities including model deployment pipelines, prompt and model management, evaluation frameworks, AI observability, platform automation and operational guardrails. Enable reliable and repeatable delivery of AI services from experimentation through to production.• Reliability Engineering & SRE: Establish SRE practices ...

capability.This will include: • AI Platform Strategy & Architecture: Assess, define and evolve enterprise AI platform architectures, covering LLM and agentic frameworks, AI gateways, model lifecycle management, data platforms, MLOps/LLMOps foundations and integration patterns. Support clients in evaluating build, buy and hybrid approaches aligned to business needs, risk appetite … operational requirements.• AI Platform Engineering & LLMOps: Design and implement scalable AI platform capabilities including model deployment pipelines, prompt and model management, evaluation frameworks, AI observability, platform automation and operational guardrails. Enable reliable and repeatable delivery of AI services from experimentation through to production.• Reliability Engineering & SRE: Establish SRE practices ...

will directly manage the 1st Line Team Lead and 2nd Line Engineers. The role will work closely with Technical Services, Professional Services, Service Delivery Management, Operational Governance and other business functions to provide effective end-to-end service delivery. In line with ARO’s values, the Service Desk Manager … point for customer incidents, service concerns and priority issues. Manage ticket flow, backlog, workload balancing, prioritisation and resource allocation across the teams. Ensure Major Incident and priority incident processes are followed, with timely and accurate stakeholder communications. Chair or lead operational reviews and maintain clear accountability for actions ...

service delivery across restaurants and the Support Office Managing and challenging our Managed Service Provider (MSP) to ensure excellent service standards Leading major incident management, escalations and service improvement initiatives Supporting restaurant connectivity, networking, Wi‐Fi and infrastructure‐related issues Working with POS, payment and technology vendors … minimise operational disruption Managing IT processes including incidents, requests, changes and asset lifecycle management Partnering with Operations, HR, Finance and Marketing to understand business needs and priorities Developing reporting, governance, documentation and service improvement processes Helping shape and grow the IT function as the business evolves What ...

Code using CloudFormation and/or Terraform. Build and improve CI/CD pipelines and deployment automation. Automate operational processes using scripting and configuration management tools. Monitor platform health, performance and security, proactively identifying improvements. Investigate and resolve complex infrastructure and application issues. Work closely with software engineering, product … management and customer support teams. Contribute to platform architecture and technical design decisions. Participate in operational support and incident management activities. Mentor engineers and promote engineering best practices. Requirements Skills & Experience Essential Proven experience in Platform Engineering, Cloud Engineering, Site Reliability Engineering or DevOps. Strong experience administering ...

digital marketing. We value simplicity, avoiding complexity and jargon. This opportunity will see the successful candidate responsible for CDA cloud infrastructure environments and Production incident management, working closely with the Software Development and Operations team. THE SUCCESSFUL CANDIDATE We’re looking for a technical, solution-focused individual, with … portfolio demonstrating creativity and ideas across online and offline Ability to lead scoping sessions with both internal teams and clients Good customer and stakeholder management skills Located within a 1-hour commute of Hitchin, Hertfordshire SALARY Salary dependant on skills and experience Private health and dental cover BENEFITS ...

work, including technical discovery, architecture, implementation, troubleshooting and remediation. Design and operate container platforms, ideally Kubernetes and AWS EKS, including service-mesh and workload-management considerations. Build reusable CI/CD capabilities and help development teams adopt effective deployment practices. Build and implement Infrastructure as Code using Terraform … associated automation tooling. Implement security, resilience, observability, backup and service-management practices that meet client and industry requirements. Advise client teams as they onboard products to shared platform services and adopt Platform Engineering ways of working. Set and monitor meaningful KPIs and service levels for the platforms and services ...

Working with Azure DevOps and Infrastructure as Code to improve application and environment delivery Helping support the transition from Bicep towards Terraform Improving the management and integration of development artefacts with wider enterprise platforms Supporting production and non-production environments and taking ownership of incidents when requiredUsing monitoring … practices. Kubernetes and containerised environments Azure DevOps and CI/CD Infrastructure as Code - Terraform, Bicep or ARM Azure identity, secrets and access management Monitoring and observability Automation and scripting Microservices and cloud-native environments Production support and incident management Experience with Grafana, Azure Monitor, Log Analytics ...

Join GBST and help support some of the UK's leading wealth management and platform businesses. As a Business Analyst, you'll work closely with clients, development teams, and internal stakeholders to investigate production issues, analyse business requirements, and deliver solutions across our Composer platform. You’ll be responsible … prioritise issues assigned and completed in accordance with client’s SLA Write review Detailed Requirements submitted by clients in production Manage the critical incident process in accordance with the Critical Incident Management procedures ensuring that the correct resources are engaged and updated through to resolution What ...

services using WCF and Web API. Proficiency with Visual Studio (2022 or newer) and TFS (DevOPS 2022). Experience in Change and Incident Management environments with strict SLAs. Ability to coordinate application releases and ensure seamless implementation processes. Familiarity with both Agile and Waterfall project delivery methodologies. Hands … experience with DevOps practices, tools, and continuous integration/continuous deployment (CI/CD pipelines). .NET Core Razor pages. Advanced database management with SQL Server versions 2014/2016/2022. Knowledge of Entity Framework 6.0, LINQ, Lambda Expressions, and Razor syntax. Familiarity with PowerShell and SSIS packages. ...

Security Operations team to proactively identify and address cybersecurity threats, drive operational excellence, and enhance our security posture. You'll lead strategic initiatives, supervise incident response, manage critical security projects, and foster a collaborative environment, ensuring top-tier system performance and adherence to security policies. Power without pause. Heating … Provide hands-on expertise in the delivery of internal security projects and technical support for operational excellence. Act as a technical escalation point for incident management, ensuring prompt resolution and the consistent implementation of security processes and compliance. Collaborate closely with external suppliers and manage key security service ...

Collaborate with cross-functional teams to develop and implement security policies and procedures. Perform vulnerability assessments on internal networks, systems, and devices. Participate in incident response activities, including documentation and reporting. Produce security metrics to be presented to key stakeholders. Stay updated on the latest security trends, threats …/or Certifications in cyber security, e.g. BA in a related field, CompTIA Sec+, Microsoft Certified (SC-900). Experience with vulnerability assessment and management of findings, including tools such as Nessus, Qualys, or OpenVAS. In-depth knowledge of cyber-security principles, tools, and technologies. Proven and well-evidenced ...