176 to 200 of 275 Remote Incident Management Jobs

rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯

rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯

rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯

provide evaluation and treatment options, consultation on remediation approaches to address gaps and continue ongoing monitoring of remediation, re-assess until reduced to an acceptable level. Supporting Cybersecurity Risk Management strategies based on security findings and observations. Including informing improvements to organizational cybersecurity risk management processes, procedures and activities are identified across all security functions Profile and assign … mitigate risks. Good verbal and written communication skills to convey complex technical information clearly and effectively. Presenting data insights to non-technical stakeholders Base level understanding of security risk management and taxonomy principles, to reduce risk to an acceptable level. Knowledge of vulnerability management and incident management practices. Ability to learn GRC tools and best practices. More ❯

provide evaluation and treatment options, consultation on remediation approaches to address gaps and continue ongoing monitoring of remediation, re-assess until reduced to an acceptable level. Supporting Cybersecurity Risk Management strategies based on security findings and observations. Including informing improvements to organizational cybersecurity risk management processes, procedures and activities are identified across all security functions Profile and assign … mitigate risks. Good verbal and written communication skills to convey complex technical information clearly and effectively. Presenting data insights to non-technical stakeholders Base level understanding of security risk management and taxonomy principles, to reduce risk to an acceptable level. Knowledge of vulnerability management and incident management practices. Ability to learn GRC tools and best practices. More ❯

preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes. Design and refine incident response processes and documentation across strategic customers, engineering and support teams. Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to … Hands on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation). Have proven experience leading incident response for high severity outages or service disruptions. Able to perform real time incident coordination, root cause analysis, and drive follow ups (post mortems, action items) to prevent … recurrence. Knowledge of industry best practices for incident management and fault diagnosis. Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools. Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications. Are effective at working cross functionally More ❯

collaboration and enhancing team performance. Strategy: Support the development, implementation and maintenance of the IT strategy by offering security advice and creation of security policy to enable business objectives. Incident Management: Lead the response to security incidents, ensuring effective investigation, containment, and resolution to a successful outcome. Threat Analysis: Using a combination of in-house tooling and external … teams and other resolver groups to safeguard operational technology (OT) and IT systems. Compliance: Ensure adherence to industry standards and regulations (e.g., CE and CE Plus etc). Technology Management: Evaluate and implement technologies for monitoring, detection, and prevention of cyber threats. Reporting: Provide regular updates and recommendations to Director IT on security posture, risks, and incident responses. More ❯

against cyber-attacks.Are you ready to join us on the journey to elevate Everywhere Work? Why We Need You! Site Reliability Engineering is the engine that drives delivery and management of Ivanti's SaaS product offerings. We are responsible for the reliability, deployment, and operation of the Ivanti Cloud product portfolio. We are seeking individuals eager to drive SRE … maturity through the research and development of internal tooling, operational enhancements, and deployment pipelines. Ivanti SRE takes a holistic view of operational procedures, incident response procedures, application and infrastructure monitoring, and process automation. Ivanti SRE is a blend of infrastructure, networking, automation, development, and application administration. This is a hands-on technical position. The ideal candidate will have a … software engineering background and strong experience with continuous deployment, SaaS delivery, and production incident response. This role requires that applicants reside in Scotland and be authorized to work in the United Kingdom. About The Team Ivanti Engineering is a driving force behind transforming market challenges into innovative ideas and successful solutions that resonate with customers and achieve business objectives. More ❯

Officer , you will be responsible for implementing, running and overseeing the information security function across the countries and Tunstall entities in your scope, ensuring consistent and strong information security management in support of our business goals and in line with the global Information Security strategy and direction. You will be the main point of contact for security matters in … online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials, A warm and welcoming team environment, Development and a chance to build a rewarding career. Some of your key tasks will be... Main point of contact for security … Proactively work with business units and global functions in InfoSec to support internal and external audits and ensure their success, Support other InfoSec teams and local IT teams during incident management and incident response activities, Liaise with Data Protection Officers for the implementation of data protection processes and controls, and during any data privacy issue, Contribute to More ❯

Service for a Government customer. Working at the customer site with a team of up to 10 engineers, the Service Manager will be responsible for the day-to-day management of the service. The Service Manager will be the primary on-site representative of our client, working with customer teams and other suppliers to oversee the delivery of the … assurance Key Responsibilities of the Service Delivery Manager: Manage a team of up to 10 engineers to support the cross-domain system Ensure timely response to incidents and oversee incident management process Ensure appropriate investigation into ongoing problems and agree suitable mitigation actions Liaise with customer and other supplier stakeholders to manage and resolve issues Contribute to configuration … and asset management processes at the client Ensure continuous delivery of updates into the test, reference, and production systems Share product upgrade information with customer stakeholders to enable them to take advantage of new features and capabilities Providing regular reporting to customers on the provision of the managed service, including providing reports on adherence to, or exceptions to, commercial More ❯

enhancements, troubleshooting, and roadmapping . Ensure application health and capacity through monitoring, planning, and coordination with other IT teams. Maintain accurate architecture and support documentation . Participate in Change Management, SDLC, and incident management processes. Support creation of training and QA materials; collaborate with QA on testing and issue remediation. Provide mentoring and coordination across on-site More ❯

Enhance SRE practices across the organization Implement robust observability metrics, logs, and traces using our observability tools Guide the team in building automated, self-healing systems Own and evolve incident response processes, including on-call practices and post-mortem culture Mentor engineers on reliability, operational readiness, and scalable infrastructure best practices Drive Infrastructure as Code (IaC) initiatives using Terraform … using Terraform and knowledge of GitOps workflows Strong background in observability: metrics, visualization, logging, tracing Understanding of automation, CI/CD pipelines, deployment automation, and release strategies Experience with incident management, disaster recovery, root cause analysis, and post-incident reviews Additional Benefits: Hybrid working: 1+ days a week in London office Wellbeing initiatives: coaching, fitness sessions, webinars More ❯

Support Engineer | Financial Services – Commodities Trading | London, Hybrid | up to £60K + Bonus Our client is a leading global partner in proactive commodity risk management, dedicated to delivering innovative solutions to clients worldwide. They are committed to building a sustainable business that upholds strong values, invests significantly in its people and cutting-edge technology, and makes a positive impact … products that help customers effectively hedge commodity price risks across Energy (Oil, Gas, Power, Coal, and Emissions), Base Metals, Iron Ore, and Steel. Leveraging deep expertise in financial risk management and thorough knowledge of fundamental commodity markets, they consistently provide value-added, bespoke support to their diverse client base. The Support Engineer Role: The Support Engineer role is responsible … the Support Engineer: 10+ years experience Previous experience with Refinitiv and Bloomberg Previous experience with market data apps, communication with the users, reaching out to LSE/refinitiv and incident management experience. Must have networking experience Front office exposure working with traders Experience supporting traders across metals and energy asset classes. Experience working 1st, 2nd and 3rd line More ❯

Support Engineer | Financial Services – Commodities Trading | London, Hybrid | up to £60K + Bonus Our client is a leading global partner in proactive commodity risk management, dedicated to delivering innovative solutions to clients worldwide. They are committed to building a sustainable business that upholds strong values, invests significantly in its people and cutting-edge technology, and makes a positive impact … products that help customers effectively hedge commodity price risks across Energy (Oil, Gas, Power, Coal, and Emissions), Base Metals, Iron Ore, and Steel. Leveraging deep expertise in financial risk management and thorough knowledge of fundamental commodity markets, they consistently provide value-added, bespoke support to their diverse client base. The Support Engineer Role: The Support Engineer role is responsible … the Support Engineer: 10+ years experience Previous experience with Refinitiv and Bloomberg Previous experience with market data apps, communication with the users, reaching out to LSE/refinitiv and incident management experience. Must have networking experience Front office exposure working with traders Experience supporting traders across metals and energy asset classes. Experience working 1st, 2nd and 3rd line More ❯

our team during an exciting period of transformation, working to make it easier for the NHS to put patients first. NHS Supply Chain IT operates a Service Integration And Management (SIAM) model, OneIT with four different Service Providers delivering the end to end suite of services across Service Integration and Helpdesk, Modern Workplace services, Infrastructure and Networks, Application Development … and Management and Cyber Security. The Head of Service Delivery is responsible for leading the Service Delivery team and is the owner of both the Service Integrator, Service Desk, and Modern Workplace Service Providers. They are responsible for ensuring the smooth day to day operations, performance reporting and risk management of the end-to-end IT services, working … They'll own the introduction and ongoing evolution of ITIL4 Practices and workflow tooling (ServiceNow) utilisation across all IT Service Providers, ensuring effective delivery of key processes such as Incident Management, Change introduction, and Service Readiness. They will also be the business owner of the Modern Workplace Product with responsibility for developing and implementing a coherent long-term More ❯

also involves liaising with project managers and developers to address business and technical gaps. As a CS/DM specialist, you will focus on the Customer Service and Device Management aspects of our Customer Information System. Your work will focus on the core customer and field service aspects of the business working. An understanding of the overall meter to … cash processes is required. Primary Responsibilities: Lead and guide clients through the implementation process taking full ownership of the customer and device management areas from a business and technical perspective. Analyze and model business requirements to create technical requirements. Translated clients' business needs into functional and design specifications. Perform the required research to identify gaps between the business requirements … and recommendations related to proposed solutions as well as functional and system design specifications. Lead team members and peers by fostering collaboration, clearly communicating ideas and perspectives to senior management, initiating and overseeing projects, managing resources effectively, resolving issues, and ensuring accountability for both personal and team performance. Liaise between clients/users and technology architects/developers to More ❯

and recommendations related to proposed solutions as well as functional and system design specifications. Lead team members and peers by fostering collaboration, clearly communicating ideas and perspectives to senior management, initiating and overseeing projects, managing resources effectively, resolving issues, and ensuring accountability for both personal and team performance. Liaise between clients/users and technology architects/developers to … re-creating, and resolving those. Support all phases of the Software Development Life Cycle, including requirements analysis, design, construction, testing, implementation, and monitoring. Escalate and communicate issues to VertexOne Management or Clients as needed. Work cooperatively in a team environment to meet the goals of the department and of the company. Client on-site meetings during key phases of … User Guides, Defect Analysis Reports etc. Proficiency in SQL (SELECT Statements, Joins, Subqueries, Data filtering and sorting and Data Manipulation) is preferred Understanding software development process and IT project management methodologies (Agile/Waterfall, Hybrid) and relational database principles, data analysis and incident management tools (e.g., Jira). Experience working with AI tolls for data analysis, process More ❯

integrating the software that developers produce Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI Orchestration - Deliver solutions to orchestrate the deployment, management scaling and networking of containers Workload Automation - Create solutions to automate the scheduling and scaling of application workloads Cloud Management - Skilled in the design, deployment and management of Public or Private Cloud environments Configuration Management - Practice good configuration and source code control of all artefacts Human skills: Working in a multi-disciplined team DevOps engineers need to have great communication skills. Problem Solving - The DevOps engineer is often the first port of call to diagnose and resolve problems, they need to be able to understand … DevOps engineer they need a high level understanding of application development technology to enable them to build and deploy Databases - Should be able to deploy and maintain different database management systems and understand enough to fault find issues Legacy Infrastructures - Not all projects will use modern technology exclusively, some may deploy to or integrate with legacy infrastructure. DevOps engineers More ❯

integrating the software that developers produce Continuous Deployment - Skilled in the automation of the deployment of the artefacts produced by the CI Orchestration - Deliver solutions to orchestrate the deployment, management scaling and networking of containers Workload Automation - Create solutions to automate the scheduling and scaling of application workloads Cloud Management - Skilled in the design, deployment and management of Public or Private Cloud environments Configuration Management - Practice good configuration and source code control of all artefacts Human skills: Working in a multi-disciplined team DevOps engineers need to have great communication skills. Problem Solving - The DevOps engineer is often the first port of call to diagnose and resolve problems, they need to be able to understand … DevOps engineer they need a high level understanding of application development technology to enable them to build and deploy Databases - Should be able to deploy and maintain different database management systems and understand enough to fault find issues Legacy Infrastructures - Not all projects will use modern technology exclusively, some may deploy to or integrate with legacy infrastructure. DevOps engineers More ❯

network strategies with wider business goals through cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency. What You'll Bring: Demonstrable technical expertise at CCNP (ENT/DC/SP/SEC) or JNCIP … protocols (BGP, OSPF, VLANs, STP, TCP/IP). Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices. Excellent leadership, communication, and decision-making skills. Leadership/Management experience is a MUST! Apply now to make a real impact and lead a team driving excellence in every connection. More ❯

network strategies with wider business goals through cross-functional collaboration. Drive innovation and continuous improvement in network performance, support, and security. Champion best practices in network architecture, operations, and incident management. Ensure effective workload monitoring via ServiceNow and foster operational transparency. What You'll Bring: Demonstrable technical expertise at CCNP (ENT/DC/SP/SEC) or JNCIP … protocols (BGP, OSPF, VLANs, STP, TCP/IP). Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices. Excellent leadership, communication, and decision-making skills. Leadership/Management experience is a MUST! Apply now to make a real impact and lead a team driving excellence in every connection. More ❯

to identify emerging threats and vulnerabilities. Track and profile threat actors, malware campaigns, and attack techniques relevant to our industry and assets, participating in confidential security investigations. Collaborate with incident management, SOC, and security engineering teams to enhance detections and improve threat response effectiveness. Produce high-quality, actionable intelligence reports to inform stakeholders and support proactive security decisions. … reduce false positives and strengthen protections. Strong experience with SIEM solutions such as Splunk or Kibana. Proficiency in maintaining and troubleshooting IAM platforms, including SSO integration. Experience with vulnerability management and scanning solutions. Proficient with XDR platforms, ensuring continuous improvement in detection and response capabilities, including automation playbooks. Ability to plan and execute migration activities from legacy applications to More ❯

up-time, as well as enhancing our design system and core web component library. Work in a DevOps environment: Owning and improving CI/CD, IaC best practices, and incident management. Enhance our internal developer platform (Backstage), automate workflows, and lead the Observability strategy-implementing best practices for Logging, Metrics, and Tracing across the business, aligned with AWS Serverless More ❯

role, you will gather, analyze, and enrich data to produce governance scorecards and reports spanning key cybersecurity areas such as Data Loss Prevention (DLP), Key/Cert/Encryption Management (KCEM), Software Development Lifecycle (SDLC), Cloud Security (CS), Cyber Incident Management (CIM), and Threat and Vulnerability Management (TVM). Your insights will inform senior leadership, regulatory … expectations Collaborate with internal teams and external partners to ensure data integrity and alignment What We’re Looking For: Deep understanding of cybersecurity operations, particularly in CIM and TVM (incident detection, response, patching, and penetration testing) Strong analytical and data visualization skills Ability to drive cross-functional collaboration in a geographically distributed environment Proven organizational skills and ability to More ❯

role, you will gather, analyze, and enrich data to produce governance scorecards and reports spanning key cybersecurity areas such as Data Loss Prevention (DLP), Key/Cert/Encryption Management (KCEM), Software Development Lifecycle (SDLC), Cloud Security (CS), Cyber Incident Management (CIM), and Threat and Vulnerability Management (TVM). Your insights will inform senior leadership, regulatory … expectations Collaborate with internal teams and external partners to ensure data integrity and alignment What We're Looking For: Deep understanding of cybersecurity operations, particularly in CIM and TVM (incident detection, response, patching, and penetration testing) Strong analytical and data visualization skills Ability to drive cross-functional collaboration in a geographically distributed environment Proven organizational skills and ability to More ❯