London, England, United Kingdom Hybrid / WFH Options
Digital Realty
audits. Cross-functional Collaboration Work closely with Engineering, Security, Property, Implementation, and Customer Success teams. Align operational execution with OLAs and SLAs. Support customer onboarding by understanding technical requirements and coordinating delivery. Escalation & Resource Management Participate in the 24x7 escalation rota as part of the 3rd-line support structure. Ensure More ❯
London, England, United Kingdom Hybrid / WFH Options
Moonpig Group
Main Responsibilities: Operational management and coordination Peak planning and execution Budget planning and cost management Project management and continuous improvement Staff development, training, and onboarding Health & Safety compliance Performance monitoring and reporting Management and Leadership Responsibilities: Lead and inspire the operations team to achieve targets and maintain high standards Develop More ❯
Great Malvern, England, United Kingdom Hybrid / WFH Options
Sofico
. You're in the drivers' seat of your own career, that's our motto. Your personal development is therefore paramount. During an extensive onboarding program of six months, we make you, with the support of your job coach , familiar with our product and the organization. Even after this period More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
team across frontend, backend, DevOps, QA, and AI/ML functions. Foster a culture of ownership, continuous improvement, and engineering excellence. Implement effective hiring, onboarding, and growth programs for a high-performing, inclusive engineering culture. Lead and support a distributed, remote-first engineering team with a focus on asynchronous collaboration More ❯
London, England, United Kingdom Hybrid / WFH Options
Redfaire
Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is More ❯
Slough, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
team across frontend, backend, DevOps, QA, and AI/ML functions. Foster a culture of ownership, continuous improvement, and engineering excellence. Implement effective hiring, onboarding, and growth programs for a high-performing, inclusive engineering culture. Lead and support a distributed, remote-first engineering team with a focus on asynchronous collaboration More ❯
London, England, United Kingdom Hybrid / WFH Options
Made Tech Limited
leads to better outcomes for everyone. Your role As Senior Application Support Engineer at Made Tech you will work collaboratively within Managed service teams onboarding new services without disruption, deliver enhancements, provide ongoing maintenance and support services, as well as continuously improving both digital services and service operations using DevSecOps More ❯
point and subject matter expert Supporting major incident investigations and recovery Leading technical input on change approvals and best practices Delivering technical projects and onboarding new customers Identifying and deploying automation opportunities Reviewing major incident reports and ensuring SLA compliance Who you are: Extensive experience in a similar infrastructure role More ❯
Bradford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Project Management: Lead various IT projects based on business needs, such as system integrations, upgrades, migrations, and AI implementations. Support computer system validation activities. Onboarding & Offboarding: Handle laptop logistics, including coordination with Firstbase for non-UK locations. Information Security: Involved in maintaining controls required by ISO27001. Involved in incident response. More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Project Management: Lead various IT projects based on business needs, such as system integrations, upgrades, migrations, and AI implementations. Support computer system validation activities. Onboarding & Offboarding: Handle laptop logistics, including coordination with Firstbase for non-UK locations. Information Security: Involved in maintaining controls required by ISO27001. Involved in incident response. More ❯
London, England, United Kingdom Hybrid / WFH Options
Inventive Search
tools that increase productivity and performance visibility Oversee internal IT operations and infrastructure, including security protocols, access management, and regulatory compliance (e.g., GDPR) Manage onboarding processes for new employees and contractors, ensuring effective system access and integration Facilitate seamless collaboration between technical and non-technical teams to improve operational alignment More ❯
London, England, United Kingdom Hybrid / WFH Options
Prolific
products or functionality developed by your teams and deployed to production. Manage, coach, and mentor engineers to develop a high-performing team, including hiring, onboarding, performance management, and creating opportunities for professional growth. What You'll Bring Extensive experience in engineering management and technical leadership. Demonstrable problem-solving skills and More ❯
London, England, United Kingdom Hybrid / WFH Options
Synpulse
the UK office through participation in internal initiatives (e.g., marketing, CSR, DE&I). Engage in a four-week New Employee Training, a comprehensive onboarding program designed to prepare you for client projects, integrate you into the team, and broaden your skillset while aligning with Synpulse's values and methods. More ❯
offerings. This role will provide the chance to manage multiple projects concurrently in an agile environment, along with coordinating all the processes involved in onboarding and managing applications within Citi's procedures. What you'll do Help deliver innovative solutions through our portfolio of products that create process optimizations and More ❯
London, England, United Kingdom Hybrid / WFH Options
GroupM
reviews, feedback, and training initiatives. Foster a high-performing, customer-centric team culture that supports work-life balance and recognizes achievements. New Business: Lead onboarding of new clients, including tech stack setup. Lead relevant projects and product launches as per team strategy and business needs. Ensure uptake and utilization of More ❯
Experience working with a ticketing system (ClickUp, Jira, etc.) Exposure to user acceptance/web application testing is desirable Open Banking, Crypto payments, custody & onboarding, and UI/UX experience a plus So, what's in it for you? Our people are constantly striving to be the best through operational More ❯
London, England, United Kingdom Hybrid / WFH Options
Digital Realty
audits. Cross-functional Collaboration Work closely with Engineering, Security, Property, Implementation, and Customer Success teams. Align operational execution with OLAs and SLAs. Support customer onboarding by understanding technical requirements and coordinating delivery. Escalation & Resource Management Participate in the 24x7 escalation rota as part of the 3rd-line support structure. Ensure More ❯
London, England, United Kingdom Hybrid / WFH Options
Chicago Organizing
updates and ensure product objectives are met. Contribution to the Product Roadmap contribute to the product roadmap in line with evolving business priorities. Client Onboarding develop and provide comprehensive training materials (in English) for internal teams and clients, ensuring a clear understanding of product features and functionalities. Innovate and collaborate More ❯
ambitions. Today, tomorrow and every day. Our recruitment process, what you need to know? BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak More ❯
London, England, United Kingdom Hybrid / WFH Options
RATA TRANSPORTATION LLC
of products for sale across all client systems including online purchases, onsite ticketing needs, and purchases using mobile platforms. Perform Live Entertainment new client onboarding in conjunction with the Implementations team which includes requirement gathering, user set-up, product set-up, and system training. Solution delivery for new clients and More ❯
London, England, United Kingdom Hybrid / WFH Options
Blockchain & Climate Institute
and the capacity to drive organizational performance improvement. Responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy; Oversee recruitment, onboarding, training, and performance management processes; Ensure compliance with labor regulations and best HR practices; Provide leadership and guidance to HR team members and organizational staff More ❯
London, England, United Kingdom Hybrid / WFH Options
Ito World
manual operational tasks Exposure to (and some use of) AI, predominantly LLMs Experience delivering project-based work and BAU service operations Experience in customer onboarding Experience in managing team capacity and managing resources (at least 5 FTEs) Technical Skills: Python (beginner) SQL (intermediate) Automation tools and technologies (from Zapier up More ❯
growth. Team & Operational Leadership Mentor and guide Event Delivery Leads, Project Coordinators, and others in the hub to uplift delivery capability and consistency. Support onboarding, training, and performance development of new delivery team members. Contribute to the ongoing development and refinement of SOPs, workflows, and delivery methodologies used globally. Provide More ❯
environment. Work closely with global IT teams and departments to align local support processes with company-wide standards and best practices. Coordinate and deliver onboarding for new employees, ensuring their equipment, accounts, and systems are set up correctly and on time. Provide technical support for meeting room setups, including AV More ❯
London, England, United Kingdom Hybrid / WFH Options
Quantinuum
U.S. citizen. WE VALUE: Deep understanding of ITIL principles and their practical application across incident, change, and problem management. Background in coaching, mentoring, or onboarding IT support staff. Experience leading technical improvement or transformation initiatives across IT support. Expert level understanding of enterprise identity platforms (e.g., Azure AD, Okta, Google More ❯