york, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Altra
technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customerservice skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Altra
technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customerservice skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯
doncaster, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Altra
technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customerservice skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯
sheffield, south yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Altra
technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customerservice skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Altra
technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customerservice skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Altra
technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on … on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customerservice skills What's in it for you? Contribute to the success of a product that is making its mark on the global More ❯
Middlesbrough, England, United Kingdom Hybrid / WFH Options
Hays
Job Description IT SERVICE DESK - 2ND LINE 3-MONTH CONTRACT YORK HQ - HYBRID WORKING DAY RATE - £180.00 - £200.00 (UMB RATE) Your new role My client is looking to hire an experienced 2nd Line IT Contractor who has experience of working on a busy IT Helpdesk. The contract role would … TCP/IP Networking, DNS & DHCP. - ITIL based environment experience would be ideal. - Experience of supporting M365 Services (Teams, SharePoint and One Drive) - Outstanding CustomerService skills. - Excellent communication skills and performs well under pressure in a fast-paced environment. What you'll get in return 3-Month More ❯
doncaster, yorkshire and the humber, united kingdom
IntaPeople: STEM Recruitment
known UK tech and telecoms client of ours is looking for a 1st Line Support Engineer to be the first point of contact for customer issues. You’ll be taking calls, logging tickets, and solving common IT problems – everything from password resets and printer issues to basic Office … network support. You’ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It’s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1 years in a helpdesk, service desk or … Good knowledge of Windows 10/11, Office 365 and Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customerservice skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom
IntaPeople: STEM Recruitment
known UK tech and telecoms client of ours is looking for a 1st Line Support Engineer to be the first point of contact for customer issues. You’ll be taking calls, logging tickets, and solving common IT problems – everything from password resets and printer issues to basic Office … network support. You’ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It’s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1 years in a helpdesk, service desk or … Good knowledge of Windows 10/11, Office 365 and Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customerservice skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi More ❯
york, yorkshire and the humber, united kingdom Hybrid / WFH Options
Anson McCade
Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, CustomerService, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯
doncaster, yorkshire and the humber, united kingdom Hybrid / WFH Options
Anson McCade
Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, CustomerService, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯
wakefield, yorkshire and the humber, united kingdom Hybrid / WFH Options
Anson McCade
Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, CustomerService, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯
bradford, yorkshire and the humber, united kingdom Hybrid / WFH Options
Anson McCade
Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, CustomerService, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Anson McCade
Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, CustomerService, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯
sheffield, south yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Anson McCade
Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, CustomerService, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯
kingston upon hull, east yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Anson McCade
Lead end-to-end solution design and technical governance across large programmes, ensuring integration with broader enterprise systems. · Configure and customise Dynamics 365 (Sales, CustomerService, Marketing) and extend functionality using JavaScript, plugins, and workflow assemblies. · Leverage Microsoft Power Platform components, including Power Apps, Power Automate, Power BI … Power Pages, and Power Portals. · Integrate solutions with Microsoft Azure services, including Logic Apps, Service Bus, WebJobs, and Azure Functions. · Translate complex business needs into clear technical solutions, and support stakeholder engagement throughout delivery. · Participate in pre-sales, proposal development, and client solution workshops. · Contribute to internal capability development … a valid passport). · Proven experience in a client-facing or consulting environment with excellent communication and documentation skills. · Strong expertise in Dynamics 365 Customer Engagement suite (Sales, Service, Marketing). · Advanced experience with Power Platform tools and Azure services. · Skilled in full configuration and customisation of Dynamics More ❯
Leeds, On-site (UK-based) Salary: £26,000 - £32,000 A fantastic opportunity has become available for an experienced and motivated 2nd Line IT Service Desk Technician to join a fast-growing and award-winning provider of IT and communications services. This is a full-time, on-site role … offering excellent progression prospects and a range of employee benefits. This position would suit someone who enjoys problem-solving, delivering excellent customerservice, and working as part of a close-knit technical support team. The environment is dynamic, fast-paced, and ideal for individuals who thrive when challenged … develop their skills. Key Responsibilities: Provide second-line support via phone, email, and remote tools Take ownership of support tickets, ensuring timely resolution and customer satisfaction Troubleshoot hardware, software, and network issues Escalate complex issues when necessary and follow through to resolution Collaborate with 1st Line Technicians and assist More ❯
your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in Berkshire or Leeds Yorkshire and the role is full time office based. About the Role As an IT Support Apprentice, you will … team, developing essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and Assisting in customer projects and IT service activities, Handling helpdesk calls and emails, ensuring timely responses, managing and resolving first-line support queries Gaining experience in … systems A passionate, motivated individual eager to build a career in IT Strong problem-solving skills and a willingness to learn Excellent communication and customerservice skills An inquisitive and can-do attitude More ❯
Pontefract, City and Borough of Wakefield, West Yorkshire, United Kingdom
Telstra Associates
your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in Berkshire or Leeds Yorkshire and the role is full time office based. About the Role As an IT Support Apprentice, you will … team, developing essential IT skills while working on real-world projects. Your key responsibilities will include: Providing technical support for IT and Assisting in customer projects and IT service activities, Handling helpdesk calls and emails, ensuring timely responses, managing and resolving first-line support queries Gaining experience in … systems A passionate, motivated individual eager to build a career in IT Strong problem-solving skills and a willingness to learn Excellent communication and customerservice skills An inquisitive and can-do attitude More ❯
Sheffield, Ecclesall, South Yorkshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: CustomerService, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software … responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and customer-focused response + Escalating issues to 2nd line support when necessary + Delivering excellent verbal and written communication and always helping to find a … Support Manager in the management of support for clients through Zoho Desk and CRM What will you bring? + Experience of working in a customer-facing IT office environment or software support role + Proven ability to proactively address customer concerns and exceed expectations + Passion for real More ❯
wakefield, yorkshire and the humber, United Kingdom
CyberClan
maintaining, and troubleshooting network systems of our clients to ensure efficient and secure communication within their organization. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues and interest in working in a fast paced, high … cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our … our clients’ security posture in the IT and OT space Provide Level 3 network support and be an escalation contact by supporting the clients’ Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure Troubleshoot More ❯
maintaining, and troubleshooting network systems of our clients to ensure efficient and secure communication within their organization. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues and interest in working in a fast paced, high … cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our … our clients’ security posture in the IT and OT space Provide Level 3 network support and be an escalation contact by supporting the clients’ Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure Troubleshoot More ❯
bradford, yorkshire and the humber, United Kingdom
CyberClan
maintaining, and troubleshooting network systems of our clients to ensure efficient and secure communication within their organization. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues and interest in working in a fast paced, high … cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our … our clients’ security posture in the IT and OT space Provide Level 3 network support and be an escalation contact by supporting the clients’ Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure Troubleshoot More ❯
doncaster, yorkshire and the humber, United Kingdom
CyberClan
maintaining, and troubleshooting network systems of our clients to ensure efficient and secure communication within their organization. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues and interest in working in a fast paced, high … cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our … our clients’ security posture in the IT and OT space Provide Level 3 network support and be an escalation contact by supporting the clients’ Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure Troubleshoot More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
CyberClan
maintaining, and troubleshooting network systems of our clients to ensure efficient and secure communication within their organization. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues and interest in working in a fast paced, high … cybersecurity & enterprise architecture teams to create optimal network design and configurations and ensure seamless network functionality Collaborate with network hardware/software vendors, internet service providers (ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our … our clients’ security posture in the IT and OT space Provide Level 3 network support and be an escalation contact by supporting the clients’ Service desk staffs and other team members in troubleshooting network incidents and escalations in a timely manner for both IT and OT network infrastructure Troubleshoot More ❯