76 to 100 of 145 2nd Line Support Jobs in the UK

Overview of the role We are currently recruiting an experienced Site Based 2nd Line IT Engineer who will be based in Portsmouth at one of our largest retail clients sites. This role will be joining our already established onsite engineering team who provides support for … bringing your IT knowledge and customer experience to provide an efficient, approachable and streamlined methodology to fixing their IT issues. As one of our 2nd Line IT Engineers you will be expected to work on our clients site 5 days a week. Benefits of working for Tailor … business-critical IT and Communications systems work seamlessly in the background, unleashing you to fulfil your targets. Duties and responsibilities of our Site Based 2nd Line IT Engineer: Although you will be on site at one of our clients you will be an important member of the more »

Job Title: 1st/2nd Line IT Support Engineer Location: Whitehaven Structure: Hybrid (1 day WFH) Salary: up to £33,000 DOE We're seeking a talented IT Support Engineer to play a pivotal role in providing technical assistance to a varied range … initiatives 23 Days Annual Leave plus Bank Holidays (rise by 1 day per year up to max 25 days) Roles and Responsibilities: Provide 1st & 2nd Line support via phone, face-to-face and remote solutions for IT-related queries Escalate complex problems to the appropriate … in a fast-paced environment, and enjoy solving technical challenges, we want to hear from you! Keywords: IT Support Engineer, 1st/2nd Line, Technical Support Engineer, IT Technician, IT Analyst, MSP Engineer In Technology Group Ltd is acting as an Employment Agency more »

2nd Line IT Support Engineer - Peterborough - £30,000 to £35,000 Principal IT are working exclusively with a rapidly growing business based in Scunthorpe which have offices in Hessle & Peterborough. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium … level of support. They are currently on the lookout for a 2nd Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the pandemic and shows no signs of slowing down. To be successful in this role … training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 2nd Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal more »

2nd Line Support Engineer - 12 month FTC - London You will be working alongside our varied Infrastructure team to deliver a timely, professional, and friendly service and provide 2nd line support for all calls that are logged either remotely or desk … incident(s), request(s) and problem(s), prioritising and managing workload effectively to deal with several open tickets. Floor-walking, desk based & remotely support the business users, infrastructure & applications. Pickup tickets and progress to resolution or escalation and keep customers updated as to the progress of their issues … User creation & Termination in Active Directory and Azure AD Support Windows 10&11 Operating system, Office 2019/365, Software Updates, Manage & Support desktop & laptop deployments and regular security updates via deployment tools and ensure prior testing is completed Setup & Support Exchange 2019/ more »

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft … and Azure. Requirements and skills Previous experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service … Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible more »

2nd Line Support Engineer – Hybrid – Kent - £36,000 + Excellent benefits + Career progression Overview: An exciting opportunity has arisen with a leading MSP in Kent for a 2nd Line Support Engineer. You will be responsible for ensuring the progression … and swift resolution of calls logged with the Service Desk and delivering superior services in line with Service Level Agreements whilst managing client expectations. Role & Responsibilities: Handle escalated calls from first line Service Desk Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet … depending on skills and experience. 25 days annual leave + bank holidays. Paid overtime or time off in lieu Out of hours support rota, paid as a retainer. Contributory pension scheme (after 3 months service and successful completion of probationary period) Working hours on a shift basis as more »

2nd Line Support Engineer - Cheshire - £28K My Client, an MSP based in Cheshire are looking for a 2nd Line Support Engineer to join their technical team. Main duties To offer consumers first-line help desk support. Helping and … collaborating with the team. To conduct site inspections and offer installation and support locally. To be able to precisely identify hardware and software issues and to be able to use remote networking and client site visits to fix the majority of client issues. To give customers excellent customer more »

My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line IT Support to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well … as providing escalation point for 1st Line Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server more »

2nd/3rd Line Support Analyst – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits Overview: A leading UK MSP, who are also an award-winning Microsoft partner are looking to on board a 2nd/3rd Line Support Analyst to drive one of their key clients to ensure high level of service is consistently delivered. Role & Responsibilities: Understand and provide the definition of project scope, goals, and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in … Azure Overview/Benefits: £30,000 - £35,000 Basic Salary £4,000 Car allowance Excellent benefits Hybrid Working: 1 day a week onsite. 2nd/3rd Line Support Analyst – Milton Keynes - Up to £35,000 + £4,000 Car Allowance + Excellent Benefits more »

efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Position Overview As a IT Support Specialist - 2nd Line, you will play a crucial role in providing remote and on-site technical support to end-users across our … experience and excellent understanding of Active Directory, Azure and Office 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams … to resolve issues, manage IT Requests and provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service more »

My client is a well-established MSP, and they are looking for a strong 2nd Line IT Technician to join their growing team. They have a small close knit, family feel team offering you a great opportunity to get hands on with a wide range of technology … be required as and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support … Backup Solutions ** 3 Years of IT Support (MSP experience is a bonus) ** Must have a clean driving license + car Job title: 2nd Line IT Engineer Location: Bolton Work Pattern: Mon-Fri 9am-5pm - Hybrid working and occasional travel required If you are a team more »

2nd Line Support Engineer - Poole - £ 37 ,000 Excellent opportunity for a passionate 2nd Line IT Support Engineer to join an excellent client team based in Dorset. The successful Support Engineer should have at least 12 months commercial experience … providing technical support and should be comfortable working both individually and as part of a team. The role will involve troubleshooting, supporting and maintaining a wide range of systems. The successful candidate will be joining but established support team and will be given the opportunity to more »

Job Title: 2nd Line Support Engineer Industry: Public Sector Salary: £35,000 - £38,000 Location: Hybrid/London The Role: Resolve desktop, laptop and mobile associated incidents, provider requests and issues in a well timed and efficient way in step with Business requirements Create and … applicable and valid. Participate in Problem Management, Major Incident and Disaster Recovery sports as required Skills Needed: Previous experience in a similar role/2nd Line Support Experience supporting Mac and Windows operating systems on desktops and laptops, peripheral commissioning and setup Active Directory and … Microsoft 365 support Support and set-up of AV and interactive equipment; such as projectors, video-conferencing equipment, interactive equipment ITIL Foundation qualification (v3 or v4) Strong understanding of ITIL service management processes Experience using an ITSM ticket management system Research indicates that men will apply more »

Job title: 2nd Line Support Technician Salary: up to £36k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone more »

with a passion for delivering exceptional support services? Our fantastic client in Lancing, West Sussex, is seeking a rock star 1st/2nd Line Support Engineer to join their dynamic team on a permanent basis. Get ready to elevate your career to new … In this fast-paced and engaging role, you'll be at the forefront of a bustling Managed Service Provider (MSP), providing top-notch support to a diverse range of clients. You'll have the opportunity to showcase your expertise across a wide array of cutting-edge technologies, including … to Friday work schedule, 8:30 AM to 5:30 PM – work-life balance is key. If you're a tech-savvy 1st/2nd Line Support Engineer with a minimum of 1 year's experience in the thrilling MSP world, and extensive knowledge of more »

2nd Line Technical Support Engineer Gloucestershire £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an IT Support Capacity? If so, and you want to be involved in helping shape a company's digital … road map (including AI integration and AR/VR applications), read on! This role ISN'T your average IT Support role... It will see you as a crucial member of this businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to … recovery procedures to ensure business continuity. Assisting with ad-hoc project work for the Group IT department. Person Specification Previous experience providing 1st and 2nd line IT support is essential. Knowledge and experience of supporting a mixture of Hardware and Software vendors and platforms. Experience more »

2nd Line IT Support Engineer Permanent, Full Time Stevenage (on-site) We are currently recruiting for an IT Support Engineer (2nd Line) for an established global IT Services organisation. Please note, the successful candidate will be required to complete security … IT Services to the end client through supply of contracted services, including but limited to the below; ● Incident and request ownership and management ● Second Line support for software and hardware fault resolution ● Installation, moves and addition services in relation to IT equipment on customer sites ● Contribute more »

2nd Line Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits Overview: *This position requires you to have a full UK driving licences and access to a vehicle* An excellent opportunity has arisen with an award winning managed service provider … for a Desktop Support Engineer to administer and support the customer's infrastructure, delivering 2nd line support. You will ensure the progression and swift resolution of calls logged with the Service Desk whilst managing client expectations in line with Service Level … Agreements. Role & Responsibilities: Handle escalated calls from 1st line Service Desk team Administer and maintain customer infrastructure, including Active Directory, Azure AD, LAN, Internet access, firewalls and Exchange/Office 365 Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is more »

2nd Line Support Engineer Up to £35k Farnham The Client: middle is partnered with an IT business in Farnham to find their new 2nd Line Engineer! After the client has won a few next clients, this is a brand-new hire for … support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers to offer 2nd/3rd line duties, implementing and leading projects. This role will suit someone ambitious who would like to move into a Manager more »

2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with … a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess … all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate more »

2nd Line Support Engineer SC Cleared Solihull - On Site Working £200-£300 per day- 12 Months contract We are looking for a 2nd Line service provided is 24x7 (365 days) and staff who will be on a shift pattern. The individual shall … augment the existing SDWAN Service Team to provide support on a 24/7 shift pattern. The service covers both network and server support. This role is for a network engineer; although the engineer is working in SDWAN Services and will therefore also perform server tasks. Must have more »

Senior 2nd Line Engineer Salary: £43,000 + £10k pension contirbution Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone … with strong knowledge of the windows & Microsoft environment, Networking, Powershell, some SQL knowledge & Linux to join as a senior 2nd Line Engineer. The successful applicant will join a well-established IT team to support with projects and development of the trusts Infrastructure capabilities. As the … Senior 2nd Line Engineer you will be heavily involved in infrastructure projects across the trust, reviewing current infrastructure whilst being able to advise and recommend best ways forward. The Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities more »

2ND LINE IT SUPPORT ANALYST SALARY - £30,000 TO £35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE/HULL/PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an … excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate more »

+ Benefits In order to provide the wide ranging and exemplary levels of customer focussed support for which our client is renowned, an ambitious, personable and … solutions-focussed IT Support Technician is required to join the team on a full-time basis in this highly rewarding, 1st and 2nd line support role. Our client is the perfect partner to serve an eclectic mix of small and medium-sized businesses … and Apple Mac OSX. Hardware repairs including PCs, Laptops and Apple Macs. This is a wonderful opportunity for an adaptable, customer centred 1st/2nd Line IT Support Technician to join a well-established, supportive team offering the opportunity to provide a wide range of more »

2nd Line Support Engineer Location: Huntingdon, Cambridgeshire UK Clearance: Ability to obtain a high level of security clearance (DV) Are you an Engineer interested in new technology and trends with a strong track record in IT Support? Would you like to be part … of a growing Operational Support team? UNLEASH YOUR POTENTIAL Everything we do is built on a commitment to do the right thing for our customers, our people and our community. Our mission and our values guide the way we do business. The foundation of our Leidos culture is … leader working to solve the worlds toughest challenges in the defence, intelligence, homeland security, civil, and health markets. The companys 33,000 employees support vital missions for government and commercial customers. Your Role and Responsibilities; The preferred candidate will demonstrate effective application of IT Support and more »