501 to 525 of 864 Customer Engagement Jobs

partnered with a phenomenal brand which has one of the most impressive retail growth journeys of all time. This brand operates in a truly innovative way and is completely customer obsessed. The Role The Head of Product – Digital & eCommerce will lead and support a team of product managers driving the strategy, development and optimisation of the brand’s global … will oversee strategic focus areas such as optimised product pages, recommendations, promotions and checkout experiences, you will enhance product discovery and differentiation and you will lead initiatives that strengthen customer relationships, loyalty and omnichannel experiences. • You will define and execute the Digital eCommerce product strategy • You will actively support the team in translating strategic objectives into executional roadmaps • You … will own and evolve the brand’s value proposition for their digital channels • You will ensure seamless customer journeys, from product discovery to post-purchase engagement, leveraging AI, first-party data and personalisation strategies • You will shape the technology strategy for eCommerce, ensuring scalability, efficiency and relevance to business and customer needs, whilst making buy vs build More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. Are you looking to join an industry-leading sales organisation? Our banking, lending and payments team is dedicated to partnering with organisations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk. You will be joining a high … You'll be responsible for: Meeting/exceeding sales targets as set by the Sales Director Actively seeking out new business opportunities within existing accounts. Establishing strong, long-term customer relationships while capturing high-value growth opportunities. Going higher & wider within organisations to connect with new stakeholders and value streams. Leading with insight and develop an understanding of customer More ❯

000+ 👔 Interview Process : 2–3 stages 💸 Salary : Up to £60k 👨‍💻 Key Criteria : 🚨 PLEASE READ BEFORE APPLYING 🚨 ✅ You have solid product management or product ownership experience, particularly within marketing or engagement platforms (e.g., CRM, attribution, or self-service tools) ✅ Confident working with cross-functional teams—marketing, data, engineering—to shape roadmaps, manage technical platforms, and roll out A/B … testing strategies ✅ Comfortable using tools like Braze, Wordpress, and analytics platforms to drive platform improvements and customer engagement Please note: Sponsorship is not available for this role. More ❯

000+ 👔 Interview Process : 2–3 stages 💸 Salary : Up to £60k 👨‍💻 Key Criteria : 🚨 PLEASE READ BEFORE APPLYING 🚨 ✅ You have solid product management or product ownership experience, particularly within marketing or engagement platforms (e.g., CRM, attribution, or self-service tools) ✅ Confident working with cross-functional teams—marketing, data, engineering—to shape roadmaps, manage technical platforms, and roll out A/B … testing strategies ✅ Comfortable using tools like Braze, Wordpress, and analytics platforms to drive platform improvements and customer engagement Please note: Sponsorship is not available for this role. More ❯

Business Analyst (Social Housing). We are seeking an experienced Contract Business Analyst with Housing Association experience to join an exciting Dynamics 365 Customer Engagement (D365 CE) implementation and transformation project. This role offers the opportunity to make a significant impact within a forward-thinking organisation while benefiting from hybrid working arrangements. Title: Business Analyst Social Housing . … experience as a Business Analyst within complex projects. Understanding of the operational side of businesses. Extensive knowledge and hands-on experience with Social Housing/Housing Associations Dynamics 365 Customer Engagement (D365 CE) experience would be a big plus. Strong understanding of technical implementations and change transformation, not only "change " at a process level but also at an More ❯

a talented Email & CRM Specialist to join their digital team. This is a fantastic opportunity for someone who thrives in a dynamic environment and has a genuine passion for customer lifecycle marketing. The successful candidate will be responsible for planning, executing, and analysing email and SMS campaigns to enhance customer engagement, drive sales, and build brand loyalty. … Responsibilities Deliver and execute end-to-end email and SMS campaigns, including template building, copywriting, asset coordination, QA, and scheduling. Manage lifecycle campaigns including acquisition, nurturing, post-purchase, re-engagement, loyalty, and transactional communications. Build segmented and personalised campaigns using behavioural data to improve engagement and commercial performance. Align campaign plans with trading priorities, forecasts, and key stakeholders … rendering across devices and platforms to ensure consistency and optimal display. Collaborate closely with design and content teams to produce high-performing creatives that adhere to best practices. Balance customer contact frequency across campaign and transactional communications to reduce churn. Create clear and insightful reporting on key campaign metrics including open and click rates, conversions, and revenue impact. Stay More ❯

and forward-thinking environment where culture and team ethos are not just buzzwords—they’re a priority. The Opportunity: You'll play a key role in multiple Dynamics 365 Customer Engagement (CE) projects across diverse industries. Working closely with cross-functional teams, you'll help shape technical solutions, influence architecture decisions, and lead development efforts from concept to … and championing best practices in development and integration. Taking ownership of system architecture and ensuring alignment with client goals. What We're Looking For: Strong experience with Dynamics 365 Customer Engagement and Power Platform. Proficiency in C#, JavaScript, and D365 SDK. Track record of delivering solutions in a Microsoft Partner or consultancy setting. Excellent communication and leadership skills More ❯

Description Manager, Portfolio Solutions, EMEA Overview Nutanix is looking for a customer-focused, technically sharp and experienced Manager to lead our team of specialist Solution Architects across EMEA. This is a strategic role focused on scaling deep technical expertise and aligning specialist resources with the regional sales organisation to build impactful customer solutions across our portfolio.You will partner … a high-performing team of Portfolio Specialists across EMEA. Define and execute team strategy and OKRs aligned with regional SE and Sales leadership. Support a scalable model for specialist engagement in key sales opportunities and territories. Act as a technical thought leader and evangelist for Nutanix's full product portfolio.Technical Enablement Drive technical excellence within the team through targeted … enablement, bootcamps, and continuous learning. Identify and close skill gaps; create clear development paths for career progression. Support field teams by participating in customer engagements, executive briefings, and strategy sessions when needed.Solution Design & Execution Guide the team in aligning customer requirements with Nutanix solutions throughout the pre-sales cycle. Oversee and support delivery of solution demos, evaluations, and More ❯

execute a comprehensive revenue generation strategy that aligns with Zyte's goals and objectives. Lead, mentor, and expand the sales teams, fostering a high-performance sales culture. Oversee the Customer Success and Support teams, ensuring they deliver exceptional value to clients while aligning efforts with broader revenue objectives. Drive initiatives that enhance customer satisfaction, retention, and loyalty. Foster … needs and resolves issues effectively. Establish key metrics to track performance and growth across all revenue-generating departments. Collaborate with other executives to ensure alignment with product development and customer success initiatives. Identify and pursue new business opportunities, building strategic partnerships and enhancing Zyte's market presence. Analyze market trends to identify potential areas for growth and develop actionable … plans. Represent Zyte at industry events and conferences, positioning the company as a leader in the web data extraction space. Drive customer engagement and retention strategies to maximize long-term revenue. Create and manage effective forecasting and planning processes to meet revenue goals. Requirements: Minimum of 10 years of experience in B2B sales leadership, ideally in the SaaS More ❯

We have a new opportunity for a passionate and self-motivated CRM Executive to take the lead in shaping and executing our client communications strategy across the entire customer journey, from lead nurturing to long-term retention. In this pivotal role, you'll drive the success of our E-Commerce and gallery objectives by delivering intelligent, personalised, and high … Mailbox, you'll be reporting to the Head of Digital Marketing, managing the roll-out of automated workflows, championing best practices, and exploring new CRM functionalities to ensure every customer touchpoint reflects the highest standards of communication. With a strong grasp of GDPR and the CAN-SPAM Act, you'll be a guardian of compliance and data integrity, playing … a crucial role in building trust and driving engagement in a dynamic, creative environment. This is a fantastic opportunity to make a tangible impact, shape strategy, and push the boundaries of CRM excellence. What the Luxury Content Assistant Role Includes: • Developing and continuously optimising communication strategies by delivering valuable, personalised content, driven by user behaviour and activity data, to More ❯

and implement InterSystems products in a successful, standard and timely manner. The Application Specialist will become an "expert" product resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits … from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal product release cycle. The Application Specialist must be available to visit customer sites and … with the possibility of spending up to 5 days away from home each week. The Application Specialist will act in accordance with the latest version of the InterSystems ARIES Customer Engagement Methodology, which will be modified from time to time as part of our ongoing culture of continuous improvement. Skills and Experience Advantagous experience of using TrakCare Excellent More ❯

Customer Product Owner – Salesforce Specialist | Hybrid | South West London | - £60K Are you a Salesforce expert ready to take your career to the next level? Our client, a long-established leader in their industry, is seeking a Customer Product Owner to drive the evolution of their Salesforce ecosystem—including Sales Cloud, Service Cloud , and the exciting opportunity to gain … experience with Salesforce Revenue Cloud . This is a hybrid role based in South West London (3 days in the office), offering the chance to shape the future of customer engagement and digital transformation in a business that values innovation, collaboration, and long-term growth. The Opportunity: As the Customer Product Owner, you’ll be the strategic … the development and success of Salesforce and Zendesk platforms. You’ll work closely with cross-functional teams to define product vision, prioritize features, and ensure seamless integration across the customer journey—from initial contact to post-sale support. Why Apply? Be a key player in a business-critical transformation project Gain hands-on experience with Salesforce Revenue Cloud—a More ❯

Customer Product Owner – Salesforce Specialist | Hybrid | South West London | - £60K Are you a Salesforce expert ready to take your career to the next level? Our client, a long-established leader in their industry, is seeking a Customer Product Owner to drive the evolution of their Salesforce ecosystem—including Sales Cloud, Service Cloud , and the exciting opportunity to gain … experience with Salesforce Revenue Cloud . This is a hybrid role based in South West London (3 days in the office), offering the chance to shape the future of customer engagement and digital transformation in a business that values innovation, collaboration, and long-term growth. The Opportunity: As the Customer Product Owner, you’ll be the strategic … the development and success of Salesforce and Zendesk platforms. You’ll work closely with cross-functional teams to define product vision, prioritize features, and ensure seamless integration across the customer journey—from initial contact to post-sale support. Why Apply? Be a key player in a business-critical transformation project Gain hands-on experience with Salesforce Revenue Cloud—a More ❯

Senior Salesforce Developer - Marketing Cloud Hybrid | London Bridge Salary up to £90,000 (DOE) iO Associates is working with a well-established organisation delivering critical customer engagement and digital transformation programmes across the UK. This role is ideal for a skilled Salesforce Developer looking to take the lead on platform development, marketing automation, and team mentorship. You'll … Marketing Cloud platforms, ensuring best practices in development, integration, and testing. Alongside hands-on technical delivery, you'll guide junior developers, contribute to strategic planning, and support high-impact customer communications. What We're Looking For: Strong experience in Salesforce Marketing Cloud development (AMPscript, Automation Studio, Journey Builder, SQL). Salesforce Platform Developer certification. Leadership experience - team coaching, workload More ❯

driving the sales and growth of LED display solutions within the AV sector. This role requires a dynamic individual with a strong understanding of LED technology, market trends, and customer relationship management. You will develop and implement sales strategies, nurture key accounts, and collaborate with technical teams to deliver tailored solutions. Key Responsibilities: Business Strategy • Develop and execute a … strategic plan for LED display solutions in the AV sector. • Identify market trends, customer needs, and competitive positioning. • Drive business growth through partnerships, sales strategies, and innovation. Technical Expertise & Product Management • Oversee the selection, development, and deployment of LED display solutions. • Ensure compatibility with AV technologies like video processing, content management, and control systems. Sales & Business Development • Engage with … clients, system integrators, and distributors to promote LED solutions. • Support pre-sales efforts, including technical presentations, demonstrations, and proposals. • Lead negotiations and manage key customer relationships. Team Leadership & Collaboration • Provide training and mentorship on LED technologies and AV integration. • Collaborate with marketing teams for product positioning and branding. Customer Engagement & Support • Understand client requirements and recommend appropriate More ❯

in developing impactful solutions that are reshaping the world of regulatory compliance. Responsibilities: Oversee the full project life-cycle of CUBE's end-to-end implementation projects from initial customer engagement, statements of work, project tracking and exceptional delivery Lead a team of project leads, technical leads and regulatory subject matter experts Deliver customer excellence and on … time delivery Provide unrivalled customer service and retention, by exceeding expectations and proactively managing any issues arising during the relationship Coordinate, influence and ensure accountability across internal functions to ensure legal, financial and technical requirements are fully satisfied and approved for each customer engagement Maintain existing and develop new relationships with partners and subcontractors as necessary to More ❯

About Sycurio: Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports … EMEA team. The successful candidate will be responsible for driving direct and indirect enterprise sales, with a focus on expanding our footprint and selling new products into our existing customer base. This role requires a strong understanding of enterprise sales methodologies, a proven track record of exceeding targets, and proficiency in using HubSpot CRM is a plus. The company … and exceed assigned sales targets through direct and indirect sales channels within the EMEA market Enterprise Sales: Manage and close complex enterprise sales deals, demonstrating a deep understanding of customer needs and Sycurio's solutions New Product Sales: Proactively identify opportunities to introduce new Sycurio products and services to existing customers and new logo, maximizing account penetration and revenue More ❯

revenue targets for all SaaS training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from lead generation to deal closure … ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission, and management of competitive bids and tenders for government and regulator contracts … reports on industry performance to support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing campaigns. Use market segmentation More ❯

Contribute to the evolution of delivery models, including the shift toward a diamond workforce model focused on expert-led, repeatable offerings. Cross-Functional Collaboration: Partner with Sales, Product, and Customer Success teams to support solution design, pre-sales, and post-sales service delivery in the region. Strategic Initiatives and Organizational Impact Regional Consistency & Best Practices: Promote consistency in delivery … practices across the region, leveraging global frameworks and accelerators. Contribute to the evolution of delivery models and methodologies. Customer Engagement: Maintain senior-level engagement with key clients through delivery sponsorship roles. Support Customer and Partner Success Managers in executing success plans. Knowledge Sharing & Innovation: Drive initiatives to improve knowledge sharing, reduce project risk, and enhance credibility … regional consulting delivery teams. Strong financial acumen with experience managing P&L and forecasting. Deep understanding of consulting delivery metrics and operational excellence. Experience of enterprise software implementation and customer success. Excellent leadership, communication, and cross-functional collaboration skills. Ability to engage with C-level stakeholders and drive strategic initiatives. Experience in hiring, training, and developing global teams. Knowledge More ❯

for you? Salary : £50,000 - £60,000 Location : Fully remote – work from anywhere in the UK Project Delivery : Take ownership of SharePoint and M365 product implementations for external clients Customer Engagement : Work closely with stakeholders to understand their goals and deliver real-world solutions Microsoft Partner : Join a consultancy that’s focused, well respected, and built around Microsoft … the most out of SharePoint Supporting documentation, configuration, and post-implementation handover to customers What you’ll bring to the table: Proven experience working with SharePoint Online in a customer-facing or consultancy role Strong knowledge of document management, records retention, and Microsoft 365 configuration Excellent communication skills, confident with both technical teams and business users Organised and proactive … able to manage multiple customer implementations at once Bonus points for experience with Power Automate, Teams, or wider Microsoft 365 tools Even more bonus points if you’ve worked with a Microsoft Partner or delivered product-based solutions before This isn’t a reactive support job or a hands-off architecture role, it’s hands-on, customer-focused More ❯

dynamic team, and be a part of shaping the future of the premium ticketing and hospitality industry. Who we're looking for Seat Unique is looking fora dedicated and customer-centric CRM Executive to join our team. In this role, you will be at the forefront of our venue liaison to ensure customers feel the optimal VIP experience across … all venues. You will be responsible for championing our pre-event & on-site customer experience to ensure seamless arrival to the correct entrance, suite & seating whilst highlighting awareness of all VIP perks throughout the event experience. We're in the live events business, which means in-person events are our core. This translates to our company culture and this … develop keyword-targeted articles and engaging content that boosts organic visibility and supports lead generation goals. Work closely with the wider marketing, commercial, and data teams to develop targeted customer journeys and lifecycle marketing initiatives. Create, proofread, and schedule engaging, on-brand content that drives engagement and conversions. Segment audiences using CRM tools to ensure the right messages More ❯

operating in the fast-paced world of online technology and services. With a strong presence across multiple European and global locations, the organisation is on a mission to redefine customer experiences through innovation, collaboration, and technical excellence. Their diverse and dynamic teams bring a shared passion for delivering high-quality services, and are constantly growing, evolving, and pushing boundaries. … Performing routine system maintenance and checks Assisting with software installations and updates Ensuring compliance with IT policies and best practices Documenting solutions and creating knowledge base articles Delivering exceptional customer service and clear communication Following up with users to ensure issue resolution and satisfaction Strong written and verbal communication skills Ability to work collaboratively within cross-functional teams Experience … Familiarity with Microsoft 365, Azure Active Directory, Jira (or similar tools) Knowledge of digital consumer platforms or entertainment/gaming sectors Understanding of relevant industry regulations and compliance standards Customer engagement or retention strategy experience Knowledge of betting or gaming market dynamics Package: Salary up to £42,000 based on relevant experience Regular performance feedback and growth plans More ❯

subject or relevant industry experience UK resident with a valid driving licence (own transport beneficial) Why Join Us? Full training provided, making it ideal for engineers moving into a customer-facing role Competitive salary and benefits based on experience A varied role combining technical problem-solving, customer engagement, and business development Opportunity to work with cutting-edge More ❯

defence, aerospace and EMC test solution sectors in particular, you will represent our clients' range of test and measurement solutions to generate new opportunities by penetrating deeper into the customer base with existing and new clients along with responsibility for maintaining existing business. The role requires identification and conversion of new sales leads, the professional presentation of test and … Facilitation/team engagement. Sales - Lead pro-active sales effort across the UK for test and measurement solutions. - Telephone appointing and ability to fill own diary with prospect and customer visits. - Implement and execute sales campaigns and activity in target market areas/sectors. - Increase customer engagement to explore for new opportunities in existing customer base. … relating product categories. - Proven verbal and written presentation and commercial skills. - Ideally degree educated (or with relevant commercial experience) and with a minimum of 5 years in a customer commercial role. This is a strategic and solution orientated position which is seeking a strong and resilient approach with a passion for solutions engagement. Your CV will be forwarded to More ❯

of Project Managers to support their clients in the public sector. Route 101 works with top-tier partners like Zendesk, Amazon, NICE, and Calabrio to help businesses build seamless customer connections. If you're looking to grow your career in a supportive, innovative, and dynamic environment, this is the place for you! The role: In this role, you will … to drive success in an Agile/Scrum environment. Responsibilities include: Manage specific projects or workstreams within large-scale programmes, ensuring timely delivery to contracted terms Project planning Stakeholder Engagement Risk and issue management Governance and reporting What will help you be successful in this role: Proven Project Management experience, ideally within technology delivery. MS Project Experience is a … must Monday.com experience would be useful Proven ability to lead project teams, suppliers, and subcontractors. Ability to manage relationships with internal and customer stakeholders across all teams. Strong analytical and critical thinking skills with a client-focused approach. The salary and benefits: The salary on offer for this role is between £50,000-£60,000 per annum with a More ❯