26 to 50 of 203 Customer Service Jobs in the Thames Valley

Field Service Engineer - Coffee Machines Covering - Reading, Slough, High Wycombe, Watford £32,000 - £38,000 Basic Salary + Bonus + Pension + Benefits + Vehicle +Private Medical A fantastic opportunity has arisen to join a leading company and large manufacture withing the coffee industry as a field service … join one of the biggest brands in the industry. Additional weekend cover required with 1 weekend in 4 rota. Standby payment. Role & Responsibilities: * Visiting customer sites to undertake installation, service, maintenance and repairs * Working with commercial coffee machines, bean to cup and espresso machines * Accurately complete all relevant … paperwork * Delivery of exceptional customer service at all times Knowledge, Skills & Experience: * Field service experience * Strong mechanical and electrical skills * Excellent customer service skills * Experience within the coffee sector desirable but not essential Benefits Package: * £32,000 - £38,000 basic salary (Based on experiance and more »

manuals, circuit diagrams, multi-meters etc. and will need to be familiar with repairing and maintaining photocopiers, multi-functional devices and printer's on customer premises. A minimum of three years experience in this industry is required. You will ideally need previous Konica, Olivetti or Develop MFD, photocopier engineer … experience, although engineers with experience on other brands will be considered. You will need to be able to install and repair photocopiers MFDs on customer premises, provide advice and in some cases training to customers, and must have proven excellent communication skills, customer service and customer …/Networking skills Knowledge of servers, active directory and group policy would be of great advantage Knowledge of basic mechanics, office equipment and electronics Customer service and communication skills Ability to identify potential business and solution sales Knowledge of additional software products such as PaperCut, Document Navigator, FileStar more »

You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »

You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »

You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »

conversions right in the heart of the Oxfordshire countryside. We are looking for a Receptionist to join us, ideally you will deliver friendly efficient customer service and create a warm and welcoming atmosphere for all our customers and visitors while also undertaking a range of other sales support … the growth of the business Support the sales team, by contacting customers, generating quotes, and updating the CRM in a timely fashion Help drive customer retention, with a focus on continuous improvement of the overall customer journey Actively work on the existing customer base to renew existing … agreements Deliver excellent customer service at all times Knowledge & Skill Requirements Excellent telephone skills High degree of accuracy Analytical and be able to understand reporting Strong excel skills Demonstrated ability to prioritise issues Must be able to deal with technical product information Ability to build strong working relationships more »

Account Manager OR Fast Track Engineer position. This unique opportunity will allow the right person to flourish as a Technical Engineer and as a Customer Success Manager, working for one of the UKs leading Microsoft Solutions Partners, with 8 Microsoft Specialisations and 5 Microsoft Designations. Role Overview: As aMicrosoft … successful onboarding of workloads within M365. Responsibilities: Provide technical guidance, best practices, and remediation steps to successfully onboard users to Microsoft Office 365. Support Customer Success Managers (CSMs) during customer welcome calls by addressing technically minded questions. Lead technical workshop discussions with customers across specific M365 workloads, tailoring … approaches to help them achieve their goals. Own technical workshop engagements through their lifecycle, ensuring satisfactory customer resolution. Accurately record time in a centralized system for reporting on customer service usage. Requirements: Practical knowledge of the full M365 stack Hands on technical support experience and capabilities Any more »

Service Coordinator/Dispatcher Milton Keynes My client is a well-established Fire & Security company looking for an experienced Service Coordinator to join the team. Package £24,000- £30,000 Full time | office Based Main Responsibilities Ensure that service requests received from customers are attended to promptly … To control the team of service and maintenance engineers such that their resources are deployed in an optimum and economical manner Receive service requests by telephone, email, from customers, ascertaining the details of reported faults in an accurate manner, and promoting the image of the company as a … Where possible seek to resolve reported faults by telephone, liaising with technical staff as necessary, to avoid unnecessary engineer attendance. In conjunction with the Service Manager, or his delegate, ensure that requirements for preventive maintenance visits are undertaken. Maintain schedules of contracted maintenance work for relevant customers. Receive and more »

are looking to offer excellent training and support to an apprentice who would like to be part of a small team providing a Facilities Service Desk for all FISco clients, across their UK estates. This involves direct telephone and email contact with the customers and suppliers, who will be … located in a number of sites throughout the country. Role Assist the Service Desk Manager with reactive requests, quotes and scheduled tasks To take calls and emails from customers, the staff occupying the buildings, being both helpful and polite Utilise the CIMS (Computer Information Management System) software application and … and monitor and manage them for event closure details Update supplier contact details for each event as appropriate Assist upkeep of supplier compliance/service records/certificates and allocation to CIMS Ensure building and contact information in CIMS is kept up to date and relevant Other ad-hoc more »

days out of 5, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions bt not … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.Key to this role isto provide first line service …/maintenance support to all the company & third party products in use, when called upon to do so Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering functions from … initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative Maintenance on more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire. Key to this role is to provide first line … service/maintenance support to all the company & third party products in use, when called upon to do so. Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering … functions from initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative more »

Support Engineer (TSE) will be the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This … position requires excellent customer service, organizational, time management, problem solving and interpersonal skills. Key Skills, Experience and Knowledge Communicate and interact with internal employees, clients and colleagues in a professional and timely manner Self-starter capable of working independently and meeting deadlines Excellent verbal and written communication and more »

possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »

the market leader in providing IT and technology based supplier rationalisation, building on a culture of delivering significant cost-savings, innovation solutions and excellent customer service as part of the process. ASM Technologies are a multi-national business with offices in Paris, Dusseldorf and a head office and … support a fulfilment infrastructure across 4 continents and 55 countries globally. With unparalleled channel expertise across a wide range of technology commodities, high quality customer service and continuous improvement, we help our customers control operating costs and create a more dynamic interface with the global market. more »

people-first culture with fantastic career development opportunities. Our client is looking to add a B2B Order Management Specialist German Speaker (remote) to their customer service team. In this role, you will manage the end-to-end O2C process from order receipt, through to fulfilment, shipping, delivery and … EU and act as the face of the business Monitor product availability and communicate any issues around shortages, cuts and potential backorders Track the customer order journey against an agreed set of KPIs and SLA Contribute to process development and continuous improvement within customer service itself What more »

you! About the role: Take ownership of the end-to-end supply chain operations, including supply and demand planning, inventory management, logistics and distribution, customer service, continuous improvement, quality, and systems and data optimisation. Lead, coach and develop a team of 5 direct reports, with a total team … professionals, helping them achieve their full potential. Drive improvements across demand accuracy, production capabilities, inventory levels and fulfilment; whilst maintaining a high level of customer service. Manage 3rd party manufacturing, logistics and warehousing relationships; whilst identifying and driving improvements to unlock efficiencies and optimisations. Manage in-house and external … customer service operations, for both B2B and B2C channels, and build effective relationships with key customers. Support and lead the wider operational areas including HR, health and safety, quality, and regulatory. About you: Proven experience in end-to-end business operations, ideally with experience operating within businesses that more »

information regarding the potential new suppliers - add to database if necessary Requirements We are looking for an exceptional individual who is passionate about healthcare, customer service and delivering excellence. You don't need to have worked in Market Research or Field Work before, previous administration or customer service experience would be great. If you tick all of the boxes below, please apply online today: You will be a highly organised individual An excellent communicator with great interpersonal skills Highly attentive to detail Excellent at collaboration and team working Benefits Teams who play together, stay together more »

based and on-site work. Your objective will be to retain and develop the business by delivering a high standard of care and excellent customer service to the directors, lessees, and residents of the properties we manage. Duties & Responsibilities: Preparing service charge budgets Visiting the developments to … reporting to clients Arranging and representing our company at client meetings The successful candidate will be IT literate, with excellent attention to detail, strong customer service skills, and the ability to organise their time effectively. As well as being a strong team player, they will be able to more »

career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about Customer Service processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … with data entry and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR . The candidate: Previous customer service experience desirable but not essential Happy to work independently, as well as in a team in fast pace environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

IT Service Desk Support (2nd Line) Full time, office-based role Up to £28,000 plus 20% shift allowance and excellent benefits. (based on 28k basic, you would earn £33,600 per annum including the shift allowance) As Service Desk Operator, you will be working for a global … organisation, assisting with the roll out of network equipment across various customer sites in the UK and Europe. The role primarily involves the receipt of incident notifications from customers or network monitoring systems, on-going management of incidents (including technical troubleshooting), and subsequent resolution of incidents for external customers. … ll be working as part of a friendly and well-established team. This would suit someone who has worked in an IT support/Service desk role previously. In this job, your duties will include: Log and own customer incidents Update incidents with detailed and relevant information in more »

office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer … build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and … the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively more »

to be. Bring us your best. We’ll make your best better. About the role... We are searching for an outgoing, energetic, and motivated customer support professional to join our team! As a Customer Support Specialist, you will be supporting small to medium-sized entrepreneurs using Point of … Rental software. The primary role of the Customer Support Specialist is to deliver an awesome experience to our customers. A qualified Specialist thrives on going above and beyond on every interaction and will be the primary voice of POR to our customers. This Specialist will not solve every problem … within POR to assist and delight our customers. Duties & Responsibilities Act as first point of contact for POR customers (Phone, email, chat) Respond to customer requests for assistance Use knowledge and skills to address customer’s needs and resolve basic problems within existing specifications and defined standards Provide more »