51 to 75 of 214 Customer Service Jobs in the Thames Valley

Field Service Engineer, Electronics IT Systems **A hybrid role, typically involving three days in the workshop and two days on the road as a service engineer ** On Target Earnings £44,000 Basic Salary up to £39,000 10% Bonus Company Car or Car Allowance Pension Private Medical Cover … Manufacturer Product Training ***An excellent opportunity for an IT, electronics, networking engineer to work for a leading medical imaging manufacturer in a hybrid field service and workshop role*** The Role - Field Service Engineer, Electronics IT Systems You will be responsible for: Carrying out the build of imaging systems … prior to installation on customer sites Working closely with the project and engineering teams Collating build sheets and ensuring these are followed Performing testing and validation of equipment Ensuring all consumables are maintained and recorded Your Background - Field Service Engineer, Electronics IT Systems To apply you should be more »

MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project * Strong Application Packaging experience using Flexera … configuration * Package defect remediation * Experience of large OS migration projects (preferably Windows 7 and Windows 10) * Data Analysis and reporting skills * Good communication skills (customer facing as you may need to speak to people in the business) * Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »

MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams * Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills * Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project * Strong Application Packaging experience using Flexera … configuration * Package defect remediation * Experience of large OS migration projects (preferably Windows 7 and Windows 10) * Data Analysis and reporting skills * Good communication skills (customer facing as you may need to speak to people in the business) * Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »

to-day IT 2 nd and 3 rd line support activities for Schools. The IT Support Technician will liaise with School staff, the IT Service Desk and other 3 rd line support teams to identify, prioritise, own and resolve all IT support and service requests. The IT Support … technology transition projects This position is a UK role and will be required to support other schools/sites as requested by the UK Service Delivery Manager. Key Responsibilities Provide 2 nd and 3 rd line support to UK School staff and students Support Transformation Projects Work alongside and … and network services to maintain agreed availability. Respond to and resolve IT faults and requests through onsite visits and remote support tools to agreed service levels. Install and configure approved computer hardware and licensed software, following agreed policies and procedures. Maintain site documentation, including hardware and software inventories, to more »

Senior Service Desk Analyst – Office 365 (O365 & EUD Support) £35,510 - £44,197 plus £1,750 location allowance and a 12.5% Shift allowance, hybrid working and excellent benefits Based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Have you ever … thought about getting more from your career, using your passion for technology and customer service skills for a global organisation that delivers for the UK government and our international partners? If you’re passionate about technology and ready to lead a high performing team, this could be your … a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Inspire our Service Desk Analysts to be the best Our customer-focused Global Support Centre provides technical support across a wide range of ICT systems and more »

For ourEMEA Service Operations team we are looking for aServices Quality Regional Business Process Owner. In this role, you will be responsible for developing and managing the EMEA Services Quality Management processes, providing standardization across the region. As a Quality Lead, you will play a crucial role in the … Netherlands - Hengelo, Belgium - Groot-Bijgaarden, Spain - Barcelona, Sweden -Stockholm, Finland - Espoo, Germany - Bonn, Italy - Milan and Hungary Budapest. It is reporting to the EMEA Service Performance & Quality Manager. Responsibilities: Lead the Quality Management function for EMEA Electrical Services to establish a culture of zero error & customer satisfaction improvement … Collaborate with all process owners to ensure that all Quality process changes are approved by them, prior to implementation Capture Voice of the Customer VoC through customized surveys, developed and deployed for Services operational improvement Define and develop the Electrical Service Quality Management Framework aligned to Eaton Quality more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Milton Keynes Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Milton Keynes and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

Senior Service Desk Analyst – Office 365 (O365 & EUD Support) £35,510 - £44,197 plus £1,750 location allowance and a 12.5% Shift allowance, hybrid working and excellent benefits Based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Have you ever … thought about getting more from your career, using your passion for technology and customer service skills for a global organisation that delivers for the UK government and our international partners? If you’re passionate about technology and ready to lead a high performing team, this could be your … a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Inspire our Service Desk Analysts to be the best Our customer-focused Global Support Centre provides technical support across a wide range of ICT systems and more »

A quick look at the role The Service Desk Analyst provides 1st line support for all IT, telephony, network and application issues across the group. All incidents must be logged, managed and resolved within agreed SLAs and where necessary escalated to senior colleagues. You will have excellent communication skills … a passion for customer service and be a quick learner. This is an office based role and the Service Desk’s opening hours are 7am to 6pm, Monday to Friday so we operate a rota to cover those times. Your core responsibilities Handle customer incident or … Incidents and requests with regular updates to end users until the point of resolution Log tickets with the relevant third parties Comply with current Service Desk standards, policies, and procedures Establishes and develop relationship with other IT teams through frequent and constructive communication Identify/implement process improvements Update more »

assist with leading our team of Technical Co-ordinators to deliver an excellent repairs experience for all our customers. If you are passionate about customer service, are organised, have a strong work ethic and have experience of working with high performing team, adaptable to a fast paced environment … the target time frame and ensure efficient and productive scheduling of our technician's diaries ensuring we are offering our residents the best repairs service possible. The Successful candidate will need to be IT literate inclusive of Word, Excel and Outlook and be able to multitask and carry out … daily admin tasks promptly and efficiently, have an eye for detail, and be a team player. You will work collaboratively with front line repairs customer services and promote #drivingimprovement and #workingasone with Paradigms front line technicians. It's fast paced so you will need stamina and resilience with a more »

Customer Support Technician: Spanish/German Speaking Milton Keynes, Buckinghamshire £30,000 per annum My clients in North Bucks have an immediate requirement for a Customer Support Technician: Electronics. This role is commutable from Milton Keynes, Newport Pagnell, St. Neots, Biggleswade, Sandy, Bedford. My clients are a world … manage ground and structural movement, landslide risk, geotechnical behaviour, rail track movement and much more. They are seeking the right individual to join their Customer Support team. This is a full time hybrid role, working from the office 3 days a week, and working remotely from home for the … remaining 2 days. Main Duties & Responsibilities: As a Customer Support Technician, you will take a hands-on role in providing support for customers ahead of, during and after the installation of new projects, replacements, and changes. The role also involves training customers and preparing equipment for dispatch for new more »

are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »

Salary: £71,760 Join Our Team as a Service Delivery Manager! Are you ready to take the lead in ensuring top-notch service delivery and maintenance in the housing sector? We're seeking a dynamic and dedicated Service Delivery Manager to oversee the daily operations in a … defined area, delivering quality service to our customers and enhancing MTVH's reputation. Key Responsibilities and Outcomes: Deliver high-quality maintenance services in line with business objectives and targets across all our work streams. Plan, execute, control, and monitor day-to-day operations to meet performance measures and business … with a team of Contract Managers, Supervisors, and Trade Operatives to provide top-tier service. Manage operational staff, ensuring effective teamwork and productivity. Address customer complaints and issues professionally to enhance MTVH's reputation. Ensure compliance with health and safety regulations and external accreditation requirements. Promote a culture of more »

Senior Service Desk Analyst – Office 365 (O365 & EUD Support) £35,510 - £44,197 plus £1,750 location allowance and a 12.5% Shift allowance, hybrid working and excellent benefits Based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Have you ever … thought about getting more from your career, using your passion for technology and customer service skills for a global organisation that delivers for the UK government and our international partners? If you’re passionate about technology and ready to lead a high performing team, this could be your … a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Inspire our Service Desk Analysts to be the best Our customer-focused Global Support Centre provides technical support across a wide range of ICT systems and more »

have won numerous awards for being best in class. They are looking for their next IT Support professional to join an already well established customer support function. The business have been going from strength to strength experiencing 15-20% growth year on year and with new solutions coming to … application updates. Speaking with Customers and/or investigating, diagnosing and solving application, environmental and hardware problems. Maintain a log of any support activities, customer problems and resolutions for reference purposes. Creation of knowledge-base articles and FAQs for use both internally and externally. To maintain a high degree … of customer service for all support queries and adhere to all service management principles. Flag Technical escalations Experienced Required: IT Support 1+ years experience providing IT Technical Support Excellent telephone manner Strong working knowledge of Microsoft based operating systems with emphasis on Windows 10 & 11, Server Essentials more »

supporting regulatory changes, and promoting data protection objectives through various channels. Our ideal candidate will be passionate about data protection, dedicated to delivering exceptional service and driven by a desire to make a positive impact in the education sector. You will embrace our company values of teamwork, care, excellence … daily interactions and work ethic. You will report to the Chief Operating Officer and Managing Director of Data Services Skills/Abilities Essential Excellent customer service skills and a professional demeanor Accredited Data Protection Officer (DPO) with legal compliance Solid knowledge of UK GDPR and national data protection … environment. You may have experience in the following: Compliance Manager, Chief Privacy Officer, Data Privacy Specialist, Information Security Officer, Compliance Analyst, Data Governance Manager, Service Delivery Manager, Service Operations Lead. REF more »

Field Service Engineer (EPOS Systems/Electronic Point Of Sale) Location: Milton Keynes, Luton and Watford areas Day rate: £134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday £22.41 per hour. (umbrella) Sundays and Bank … is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract … trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and more »

and established Senior Account Manager to join our global sales team. The Senior Account Manager serves as the single point of contact for all customer enquiries across their key accounts. The Senior Account Manager will find opportunities to increase sales and develop upsell opportunities by understanding the storm product … team and design/source training that will meet these requirements. Invest in the personal development of the team, continuously improving their soft skills, customer service, technical skills and problem solving. Plan workload and colleague resource levels to meet customer and business expectations. Provide weekly reports/… updates on department activity and progress to management as required. Account planning Be responsible for all customer account management matters. Build and maintain relationships with your accounts, stakeholders and executive sponsors. Forecast and track key account sales metrics for business pipeline opportunities. Regularly determine upsell and sales opportunities through more »

METERING SERVICE ADVISOR Carbon60 are looking to recruit a Metering Service Advisor to work for a large utilities company based in Reading. ROLE : Metering Service Advisor SALARY: £14 p/h, circa £27,000 per annum (PAYE) JOB TYPE : 6 months with extension likely LOCATION : Reading (RH1 … where calls will need to be made to customers and third parties. THE SUCCESSFUL CANDIDATE: Proficient with spreadsheets is a must. Previous experience in customer service roles. Good IT skills. Application by CV or call Paloma Lopez at Carbon60 on 07360 514 822. Carbon60, Lorien & SRG - The Impellam more »

also be considered. Responsibilities: Take ownership of IMDC’s critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels. Proactively support the safety of the environment & occupants and ensure all safety procedures are adhered to while performing work. Perform limited maintenance tasks … smooth operation of the data center heating and cooling systems and overall facility. Permit and monitor contract vendors. Monitor, resolve and update all assigned service tickets using IMDC’s ticketing system. Including trouble tickets and customer installations of electrical and physical equipment. Take daily operational readings of all … changes for internal works or for vendors.greater than Remove if not required Proactively identify issues and take the needed steps to resolve. Assist with service delivery tasks when needed. Key Skills, Requirements and Competencies: Experience in a critical operations environment and/or data center experience preferred, but not more »

to troubleshoot and resolve a variety of IT incidents ensuring a quick resolution is achieved and accurate recording of activities is captured. Delivering excellent customer service they will on occasion support the Major Incident Management process. The role will be well suited to candidates who like to stretch … Skills and Experience Essential: Demonstrable record of delivering results and meeting targets. Good analytical skills and the ability to develop solutions with focus on customer needs. Effective verbal and written communication skills at all levels. Ability to build and maintain customer relationships and exceed expectations. Understanding of corporate … behaviors. Strong analytical skills. Ability to create, interpret and present data effectively. Sound level of technical WINTEL understanding. Previous Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines + understanding of priority classifications and SLAs; Experience working in a secure environment Managing Modern Desktops more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention to Detail: Thoroughness in examining more »

commission Location: Slough Our client is looking for someone to join their Operations Team, assisting with the day to day running of the service department. You will inspect and repair equipment to the necessary quality and safety standards. Proactively serve & support customers in order to never lose an account … minimising lead time of customer orders. You will be accountable for administration and logistics activities, repairs and loan processes, resolving issues whilst maintaining a high level of quality control; SLA Delivery, Logistics, Customer Service. Repairs, services and inspects all items of equipment to the manufacturers standard Inspect and … perform quality control checks on all items of equipment to the manufacturers standard Point of contact for triage and support of customer technical issues and queries by telephone Liaise with Team leaders to maximise customer satisfaction Actively seek and deliver process improvements to improve customer service more »

2nd and 3rd line support including O365, A/D, GPO, virtualisation tech and cloud tech in both an internal and also external/customer perspective Providing unrivalled customer service from both a hand-on and communicative perspective to ensure retainment of relationships and encourage new business more »

Senior Service Desk Analyst – Office 365 (O365 & EUD Support) £35,510 - £44,197 plus £1,750 location allowance and a 12.5% Shift allowance, hybrid working and excellent benefits Based at Hanslope Park near Milton Keynes Free shuttle bus available between central Milton Keynes and Hanslope Park Have you ever … thought about getting more from your career, using your passion for technology and customer service skills for a global organisation that delivers for the UK government and our international partners? If you’re passionate about technology and ready to lead a high performing team, this could be your … a Cloud platform. No matter the task, they are on hand to support. Now, you’ve got the opportunity to join them. Inspire our Service Desk Analysts to be the best Our customer-focused Global Support Centre provides technical support across a wide range of ICT systems and more »