Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. … Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of … internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study More ❯
DesktopSupport Engineer Role Providing Technical assistance to users. Installation, Upgrade and troubleshoot any hardware and software systems. Key responsibilities Providing support for Desktop/Laptop Build and Configuration of PC Win-10 Desktop and Laptop Build Refurbishment, OS Installation, Application installation via SCCM, Active Directory Management. CMDB Management Providing DesktopSupport and … addressing tickets for Deployment related issues and requests. Hand hold customer in installation of any applications, 1st Level of support Troubleshooting and resolving users desktop/laptop/tablets issues remotely Identification, troubleshooting and resolution of various services running on Windows Operating system Management of End to End Infrastructure for all PCs, Core Applications and management of these … devices using the in-place backend infrastructure Antivirus Management Image and Patch management, Providing support for operating systems including performance monitoring, operations planning, troubleshooting and preventative maintenance. Troubleshooting O365 related issues Should work effectively with relevant teams to investigate and resolve technical issues, and communicate progress with stakeholders across the business. Participate in BAU Operational support and Projects More ❯
IT/DesktopSupport Analyst x 2/3 - New (REFBJ19) Direct message the job poster from RedRock Resourcing IT/DesktopSupport Analyst x 2/3 - New (REFBJ19) A high-profile organisation, recognised as a leader in its field, is seeking several IT/DesktopSupport Analysts due to continued growth. Suitable … candidates will have: Strong experience in IT support Professional, friendly approach with the ability to perform well under pressure Punctuality, good attention to detail, and excellent written and verbal communication skills Good troubleshooting and problem-solving skills Enthusiasm to learn and develop skills Network and firewall knowledge and troubleshooting abilities Windows server administration experience Knowledge of virtualization software and … cloud services (Azure/AWS) is highly beneficial The duties include: Supporting clients and ensuring the ticketing process is followed, keeping clients informed Diagnosing support cases with team assistance Proactive maintenance of client networks using support tools Managing new workstation builds and user setups Engaging in technical projects, meeting clients, and providing onsite support with the team More ❯
We are seeking one DesktopSupport Technician to provide Windows and MacOS/Ubuntu support at our San Diego office in California. Remark: Employed through our third party staffing firm. Work location could be San Diego, CA. Job Description Solid experience with Windows platform support and relevant troubleshooting Linux (Ubuntu/RedHat) and MacOS support … troubleshooting Experience with Cisco IP phone and Video Conference system maintenance Solid knowledge of network fundamentals, including TCP/IP, DNS, SMTP, DHCP protocols Solid experience with MS Office365 support Experience in antivirus/malware incidents cleanup on Windows platform Good communication skill and customer oriented Good problem solving skill and be able to work independently Be able to … remote support user over the phone Hold positive working attitude and be a committed team player Provide basic user training on IT fundamental services introduction Must be detail-oriented ,accurate and well organized Requirements Team up with IT groups in the US and Taiwan (HQ) for Windows environment support Printer/fax/copier and Video conference equipment More ❯
We are seeking one DesktopSupport Technician (Contractor) to provide Windows and Linux (Ubuntu) support at our San Jose office in California. Remark: Employed through our third party staffing firm. Work location could be San Jose, CA. Job Description Solid experience with Windows platform support and relevant troubleshooting. Basic Linux (Ubuntu, macOS) operation and troubleshooting Experience … with Cisco IP phone and Video Conference system maintenance Solid knowledge of network fundamentals, including TCP/IP, DNS, SMTP, DHCP protocols Solid experience with MS Office365 support Experience in antivirus/malware incidents cleanup on Windows platform Good communication skill and customer oriented Good problem solving skill and be able to work independently Be able to remote support … Remedy Incident Management system is a plus Ability of speaking Mandarin is a plus Requirements Team up with IT groups in the US and Taiwan (HQ) for Windows environment support Printer/fax/copier and Video conference equipment configuration and maintenance OA/RD tickets/requests follow-up and urgent incident escalation in day to day work More ❯
A leading consultancy firm has partnered with a major IT Infrastructure team to hire a DesktopSupport Engineer on an initial 6-month contract, based onsite in Rugby. This role offers an excellent opportunity to work in a fast-paced, customer-facing environment delivering hands-on technical support, troubleshooting hardware and software issues, and ensuring smooth daily … IT operations. If you're a proactive support professional ready to make an immediate impact, apply now. Key Responsibilities: Provide technical support for desktops, laptops, and tablets, including Windows 10 builds and refurbishments. Install and configure OS and applications via SCCM; manage Active Directory and CMDB records. Handle patching, imaging, antivirus, and full device lifecycle support. Troubleshoot O365 … and user issues; assist with first-line application installations. Maintain documentation, support audits, and assist with hardware deployment and IT projects. Skills/Must have: Strong hands-on experience with desktop/laptop support, Windows OS, tablets, and O365 products. Proficient in troubleshooting hardware/software issues and providing remote technical assistance. Working knowledge of device security More ❯
Social network you want to login/join with: Senior IT/DesktopSupport Analyst x 2 - New (REFBJ24), bristol col-narrow-left Client: RedRock Resourcing Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT/DesktopSupport Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/DesktopSupport Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Social network you want to login/join with: Senior IT/DesktopSupport Analyst x 2 - New (REFBJ24), newport, wales col-narrow-left Client: RedRock Resourcing Location: newport, wales, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT/… DesktopSupport Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/DesktopSupport Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
Join to apply for the Helpdesk and DesktopSupport Analyst role at Free-Work UK Join to apply for the Helpdesk and DesktopSupport Analyst role at Free-Work UK Get AI-powered advice on this job and more exclusive features. This range is provided by Free-Work UK. Your actual pay will be based on … your skills and experience — talk with your recruiter to learn more. Base pay range Job Description Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services 1 st/2 nd line support (capable of root cause analysis) Remote branch More ❯
Title - Desktop Client Sup Analyst II Location - Overland Park KS Duration- 7 Months Must be willing to work any shift between 7 am and midnight, including weekends. DesktopSupport Analyst II is responsible for providing first level support to users of various desktop applications such as Microsoft. Ability to multi-task and support high … they relate to maintenance of personal computers and related systems. May prepare help desk incident reports and assist in hardware and software evaluation. The Helpdesk provides tier 1 level support for all lanes of business as well as support for outside sales and vendor call centers. This position will cover many roles on the team including technical and … project support. This position provides technical support for customers via tickets, chat, and or telephone and is responsible for diagnosing, troubleshooting, and repairing computer systems, software, or networked and/or wireless systems. Responds to situations where first-line support has failed to isolate or fix problems in malfunctioning equipment or software. Support key technical areas of More ❯
features. This range is provided by Pioneer Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range DesktopSupport Analyst - £35,000 - £45,000 - London, Onsite A leading Lloyd's Syndicate Insurer, located in the City of London, is seeking a skilled DesktopSupport … to join their dynamic IT team. This is an excellent opportunity for a professional to thrive in a fast-paced, prestigious environment. You will be responsible for providing comprehensive desktopsupport while ensuring seamless operations across corporate meetings, live events, and daily activities. The Role: Provide desktopsupport, including troubleshooting hardware and software issues within a … Windows environment. Manage user accounts and permissions using Active Directory. Support Teams meeting room devices and ensure smooth operation during video conferences, meetings, and presentations. Install and configure AV equipment, including sound systems, video conferencing tools, screens, lighting systems, and microphones. Diagnose and resolve technical issues promptly to minimize downtime. Collaborate with the IT team to implement new technologies More ❯
bath, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT/DesktopSupport Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/DesktopSupport Analysts … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯
IT DesktopSupport Technician - 30,000/35,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT desktopsupport technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is … role will is site based, 5 days a week (Monday-Friday) Key Responsibilities: Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshoot and resolve technical issues related to hardware, software, networking … many of the company devices Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Requirements: Proven work experience as a DesktopSupport Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Principal IT
IT DesktopSupport Technician - £30,000/£35,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT desktopsupport technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is … role will is site based, 5 days a week (Monday-Friday) Key Responsibilities: Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshoot and resolve technical issues related to hardware, software, networking … many of the company devices Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Requirements: Proven work experience as a DesktopSupport Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office More ❯
with your recruiter to learn more. Base pay range Direct message the job poster from Larbey Evans Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 Highly competitive … employee benefits to include wellbeing fund, gym membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate … policies. Senior Desktop Analyst Key Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus More ❯
Social network you want to login/join with: Senior DesktopSupport Technician, london (city of london) col-narrow-left Client: aap3 Recruitment Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: On-site | London | Contract | Inside … IR35 Are you a hands-on IT support professional with a passion for delivering high-quality, end user focused ITSupport in a fast-paced, global environment? We’re working with a leading global investment banking advisory firm —headquartered in New York with offices across North America, Europe, the Middle East, and Asia—currently seeking an experienced DesktopSupport Technician to join their London team. The Role As a DesktopSupport Technician, you’ll be the go-to person for all things end-user support across the London and wider EMEA offices. You’ll provide technical assistance, manage hardware incidents, support VIP/C-suite clients, and contribute to continual improvement initiatives within an More ❯
Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior DesktopSupport Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth experience … in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software appropriate … to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working with More ❯
Deskside Support Engineer Position Overview Desktop Technician will provide day to day local\remote desktopsupport, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers … to ensure operational consistency across all shifts within the IT Support Center. DesktopSupport Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have … Years’ experience in Windows Desktopsupport and Infrastructure support. Candidate Required Minimum Qualifications and Skills: Bachelor’s degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation More ❯
you are considering a change but are not ready yet, please review the job description below and apply online. We will contact you when we start recruitment activities. The DesktopSupport Engineer is responsible for providing end-user support, hands-on support, and collaborating with business users and stakeholders to ensure efficient support without impacting … business operations. The role requires practical support experience. Responsibilities Advise and present to one or more customer staff. Monitor and control daily service call activity, utilization, inventory levels, and service levels. Provide exceptional customer service. Demonstrate advanced knowledge in customer service aptitude. Resolve technical problems related to hardware, software, and connectivity. Troubleshoot customer issues while maintaining service levels for … and processes specific to the service. Document all customer interactions clearly and concisely within the appropriate CRM tool. Work effectively in a team environment. Maintain knowledge of industry advancements. Support installation and implementation of connectivity and high-end system products. Continuously improve service delivery. Manage time and resources to meet or exceed expectations. Qualifications Work Experience: Over 24 months. More ❯
DesktopSupport Engineer (Security Cleared, SC) Location: Portsmouth Contract: 3 months rolling The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior DesktopSupport Engineer to join their expanding team at their prestigious offices in Portsmouth. The client site is a Security Cleared … clean driving licence. 2 years+ experience in a PC field service environment or PC field Workshop environment. HP Accreditations for grade. Dell Accreditations for grade. Familiarisation with current Microsoft desktop operating systems. Ability to diagnose, troubleshoot, support & repair hardware (including complex laptop break/fix repairs). Ability to perform customer builds/Apps installation. Flexibility & willingness to More ❯
DesktopSupport Engineer (Security Cleared, SC) Location: Wolverhampton Contract: 3 months rolling The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior DesktopSupport Engineer to join their expanding team at their prestigious offices in Wolverhampton. The client site is a Security Cleared … clean driving licence. 2 years+ experience in a PC field service environment or PC field workshop environment. HP Accreditations for grade. Dell Accreditations for grade. Familiarisation with current Microsoft desktop operating systems. Hardware – Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs). Installation - Customer builds/Apps. Flexibility & willingness to travel. Good team player. Good More ❯
DesktopSupport Engineer (Security Cleared, SC) Location: Carterton 3 months rolling contract The successful candidate must hold a current SC clearance. A leading provider of IT services and solutions is currently looking for a Senior DesktopSupport Engineer to join their expanding team at their prestigious offices in Carterton. The client site is a Security Cleared … clean driving licence. 2 year+ experience in a PC field service environment or PC field workshop environment. HP Accreditations for grade. Dell Accreditations for grade. Familiarisation with current Microsoft desktop operating systems. Hardware – Diagnose, troubleshoot, support & repair (including complex laptop break/fix repairs). Installation - Customer builds/Apps. Flexibility & willingness to travel. Good team player. Good More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
VoiceWorks
estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role At a Glance 1st Line IT Support Engineer - Desktop, SaaS, Applications Location: Sheffield (S8)/Hybrid … Hours Per Week Culture: Embrace Innovation and Change Company: Award-winning SaaS company & leading provider of vending and coffee management software Pedigree: Award-winning for our products and services, Support, UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging, and managing clients' use of our vending management system to enhance their profitability and efficiency. Your Background/Skills … Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us We are SB Software. Our vending management software was created to make things Simply Better. From vending to office coffee, and micro markets, we aim to provide the best management systems to help our clients' businesses thrive. Over a decade, our growth More ❯
and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Quant Capital Director and Head of FinTech at Quant Capital Consulting Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Exceptional Package + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary … data, and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market … infrastructure. The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work More ❯
Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data … and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure. … The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work directly More ❯