Minimum Years of Experience: 5 years of relevant experience Required Certifications: Ability to meet or exceed DODD 8140/8570 IAM Level 2 Requirements, to include CE certification Preferred: ITIL 4 Foundation Certification Cisco Certified Network Associate (CCNA) Certification Windows Server 2019 Certification Understanding of SolarWinds and Remedy Understanding of ITIL or other ITSM models Windows 10/11 Certification More ❯
London, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
such as GitHub and CI/CD pipelines like Jenkins. Ability to learn new concepts and conduct technical research. Strong communication and collaboration skills across diverse teams. Understanding of ITIL ITSM methodologies. Proven ability to complete complex technical projects. Organizational resilience and workload prioritization skills. Flexibility to work outside normal hours as needed. Problem-solving skills with structured thinking. Experience More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
within a fast paced commercial organisation Demonstrate extensive experience & knowledge of the listed technologies Have significant knowledge of IT risks and the importance of suitable mitigations Demonstrate knowledge of ITIL Service Management principles Show reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows 10/11 system administration Demonstrate … made in advance for a task with resolutions in mind for any issues that arise Highly desirable: Vendor/Supplier Management Business continuity awareness Professional Experience Awareness of ISO27001, ITIL and PCI Security Cloud Technologies: Azure and SaaS based solutions. Microsoft Certifications PowerShell SharePoint/Team Administration Experience of System Migrations including Tenant to Tenant. Experience Technical Project Delivery ITILMore ❯
within a fast paced commercial organisation Demonstrate extensive experience & knowledge of the listed technologies Have significant knowledge of IT risks and the importance of suitable mitigations Demonstrate knowledge of ITIL Service Management principles Show reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows 10/11 system administration Demonstrate … made in advance for a task with resolutions in mind for any issues that arise Highly desirable: Vendor/Supplier Management Business continuity awareness Professional Experience Awareness of ISO27001, ITIL and PCI Security Cloud Technologies: Azure and SaaS based solutions. Microsoft Certifications PowerShell SharePoint/Team Administration Experience of System Migrations including Tenant to Tenant. Experience Technical Project Delivery ITILMore ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Destination Sport
within a fast paced commercial organisation Demonstrate extensive experience & knowledge of the listed technologies Have significant knowledge of IT risks and the importance of suitable mitigations Demonstrate knowledge of ITIL Service Management principles Show reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows 10/11 system administration Demonstrate … made in advance for a task with resolutions in mind for any issues that arise Highly desirable: Vendor/Supplier Management Business continuity awareness Professional Experience Awareness of ISO27001, ITIL and PCI Security Cloud Technologies: Azure and SaaS based solutions. Microsoft Certifications PowerShell SharePoint/Team Administration Experience of System Migrations including Tenant to Tenant. Experience Technical Project Delivery ITILMore ❯
London, England, United Kingdom Hybrid / WFH Options
Independent Office for Police Conduct (IOPC)
Willingness to work towards the principles of ITILV3/V4 and corresponding ICT service management • IT Literate • Experience of working with outsourced IT service delivery teams and awareness of ITIL incident and asset management principles • Experience of working in a secure environment • Knowledge of shared WiFi, VPN, LAN and WAN technologies • Experience of managing a range of enquiries from internal … the ICT project lifecycle • PM qualification or experience – PRINCE Foundation useful • Experience of managing hardware related faults • Experience of working with outsourced IT service delivery teams and awareness of ITIL incident and asset management principles • Working knowledge of one or more of the IOPC’s corporate applications such as SharePoint or HP Records Manager • Knowledge of ITSM tools such as More ❯
container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments AskBio Inc . click apply for More ❯
container technologies (Docker, Kubernetes) Experience with infrastructure automation tools Understanding of scientific computing software and frameworks Previous experience in biotech or pharmaceutical industries Experience with cloud platforms (AWS, Azure) ITIL certification Security certifications (CISSP, CISM, or similar) Experience with GxP compliance Experience with pharmaceutical industry regulations Previous experience managing technical debt in regulated environments AskBio Inc. (AskBio) is an Equal More ❯
skills. Understanding of mobile technology and OS (Android, iOS, Windows). Desirable: Experience with specific operating systems (Windows, macOS, Linux), IT applications (Microsoft Office, email clients), and knowledge of ITIL framework. Note: As a Security Vetting clearance is required, applicants must hold or be able to gain SC level clearance. Submission of an application implies consent to security screening activities. More ❯
Microsoft 365 including Intune and Autopilot Active Directory DNS and DHCP Excellent customer service, communication and interpersonal skills Excellent English written and oral communication skills DESIRABLE (Nice to Have) ITIL v3/v4 Foundation Certification Experience of working in a structured, ITIL environment Experience of working towards specific SLAs Experience of working with high volume calls, to specific SLAs Experience More ❯
communication, analytical, and problem-solving skills. Ability to successfully complete a comprehensive background check. Preferred: Microsoft certifications and/or ServiceNow CSA. Experience working in Agile/Scrum environments. ITIL 4 certification or familiarity with ITIL service management practices. Experience working in DevSecOps environments or applying DevSecOps principles in testing and automation. More ❯
IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management … Understanding of backup technologies and best practices for data safeguarding. Solid grasp of networking fundamentals (LAN, WAN, and switches). Experience with antivirus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Up-to-date with current technology trends and developments. A flexible approach and excellent interpersonal skills – the ability to work independently and collaboratively as part of a team … to travel and stay away from home as required. Desirable, experience and skills: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as Intune. More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
AWD online
Intune and Autopilot Active Directory Azure Active Directory DNS and DHCP Excellent customer service, communication and interpersonal skills Excellent English written and oral communication skills DESIRABLE (Nice to Have) ITIL v3/v4 Foundation Certification Experience of working in a structured, ITIL environment Experience of working towards specific SLAs Experience of working with high volume calls, to specific SLAs Experience More ❯
as assigned Preferred Qualifications: • ServiceNow Certified Application Developer (CAD) • Experience with ServiceNow scripting (JavaScript, Glide API, Business Rules, UI Actions) • Experience with ServiceNow Orchestration and Integration Hub • Knowledge of ITIL framework principles and practices Clearance: • Top Secret with SCI eligibility (Required) Benefits: • Competitive salary and comprehensive benefits package • 100% paid medical insurance • Opportunities for professional growth and development in a More ❯
IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and management … Understanding of backup technologies and best practices for data safeguarding. Solid grasp of networking fundamentals (LAN, WAN, and switches). Experience with antivirus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Up-to-date with current technology trends and developments. A flexible approach and excellent interpersonal skills – the ability to work independently and collaboratively as part of a team … to travel and stay away from home as required. Desirable, experience and skills: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as Intune. More ❯
Collaborator - A team player who works effectively with colleagues, stakeholders, and third-party providers, enabling workflow within your team, the wider IT department and business. Core Skills Proficiency in ITIL service management frameworks Strong understanding of cybersecurity principles and regulatory compliance, preferably in a legal setting Excellent organisational skills, with the ability to manage multiple priorities and deliver results under More ❯
systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio IT experience More ❯
systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio IT experience More ❯
Ability to gain SC Clearance. IT and OT network security experience. Strong interpersonal skills and stakeholder engagement capability. Proven problem-solving and decision-making skills. Experience with delivery methodologies (ITIL, waterfall, agile, lean). Ability to explain complex network issues simply and effectively. Essential Technical Skills & Qualifications: CCNP, CCNA or equivalent experience CheckPoint CCSE, CCSA or equivalent experience. Proficiency in More ❯
required. Work with virtualisation technologies such as vSphere and Azure Virtual Desktops . Liaise with third-party suppliers and escalate issues where necessary. Ensure best practices are followed, including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft 365, and Active More ❯
Education: Bachelor's degree in computer science or information technology. • Experience: Minimum of 2 years of experience in IT support or a related role. • Certifications: Relevant certifications such as ITIL Foundation is a plus. Technical Skills: Proficiency in Windows operating system is required. Proficiency in Mac and Linux operating systems is a plus. Knowledge of networking concepts and protocols (TCP More ❯
London, England, United Kingdom Hybrid / WFH Options
Thames Water
Ability to gain SC Clearance. IT and OT network security experience. Strong interpersonal skills and stakeholder engagement capability. Proven problem-solving and decision-making skills. Experience with delivery methodologies (ITIL, waterfall, agile, lean). Ability to explain complex network issues simply and effectively. Essential Technical Skills & Qualifications: CCNP, CCNA or equivalent experience CheckPoint CCSE, CCSA or equivalent experience. Proficiency in More ❯
days in the office once the team is established. Experience required : Education - Bachelor’s degree in InformationTechnology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus Experience - Previous experience in a service desk or technical support role is essential. 2 year's experience or more is desirable Strong interpersonal and communication More ❯
frameworks. Familiarity with Agile tools (e.g., DevOps) Power BI (or other BI tools) for reporting and dashboard creation. Experience or certifications in: Microsoft technologies Software development or testing methodologies ITIL or project management frameworks Knowledge of additional programming/scripting languages (e.g., Python, VBA, C#). Exposure to Power or Power Derivatives is a plus. Profile Degree from an Engineering More ❯
proven track record of resolving end user IT issues across varied platforms. Excellent troubleshooting mindset, especially in time-sensitive or high-pressure scenarios. Relevant industry certifications (Microsoft, Cisco, CompTIA, ITIL) are a plus. Experience & Qualifications Required At least 5 years' experience in an IT support role, with clear 3rd line responsibility. Deep technical capability across: Windows Server (2016–2022) – AD … Automation – PowerShell, Bash, Python (preferred) Backup & DR – Veeam, Datto, Azure Backup Certifications & Accreditations (Highly Desirable) Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation Soft Skills & Professional Attributes Confident handling high-pressure escalations and critical service tickets. Strong documentation and knowledge-sharing skills. Clear communicator with both technical and non-technical stakeholders. Mentorship More ❯