151 to 175 of 743 ITIL Jobs

stakeholder management, communication and documentation skills. Desirable Experience within insurance or financial services. Knowledge of regulatory expectations such as FCA, PRA, EBA or equivalent. ITIL, ISO 22301 or operational resilience‐related certifications. Familiarity with cloud‐native DR solutions such as Azure resilience patterns. Experience with orchestration tools such as Cutover. ...

Skills: Required: 7+ years of experience working with Technology or in engineering, technology fields Proven knowledge and understanding of standard IT service delivery, ITIL and Agile practices. Proven experience in technical product management or technical product delivery. Deep understanding of business/processes and high-level understanding of high-quality ...

application architecture with business, data and technology domains. Experience mentoring architects and operating in a senior or deputy leadership capacity. Understanding of ITSM and ITIL frameworks within managed application environments. Essential Skills Ability to balance long-term architectural strategy with short-term delivery priorities. Strong analytical, planning and enterprise-scale ...

house and third-party supported services Skills & Experience Proven experience managing a Service Desk or IT support function Strong understanding of ITIL principles and service management best practices Experience implementing or managing ITSM tools (ideally Halo or similar) Ability to drive process improvement and organisational change Strong stakeholder management skills ...

support and mentor others, contributing to the overall capability and resilience of the IT team. From a qualifications and framework perspective, knowledge of ITIL and formal Microsoft or technical certifications would be advantageous, alongside project management experience or qualifications. Exposure to security, audit, and IT service management environments would also ...

technical due diligence and system integration. Required Skills: - Proven experience as a Technical Architect across multiple technology domains - Strong knowledge of frameworks such as ITIL, Prince2, TOGAF, and Archimate - Excellent analytical, problem-solving, and communication skills - Experience working in matrixed environments and fast-paced delivery settings - Strong organisational and project ...

Strong communication skills and the confidence to work across the business A full, clean driving licence Relevant certifications such as CompTIA, Microsoft, Cisco or ITIL would be advantageous but are not essential. This is an office-based role in Shrewsbury, working Monday to Friday 8.30am to 5pm. There ...

bring experience across several of the following: Application Management or Software/Application Support leadership Enterprise application ownership Supplier and vendor management Service Improvement ITIL principles Change & Release Management Incident & Problem Management Business Analysis Stakeholder engagement at all levels Software lifecycle management SaaS and cloud-based applications Microsoft technologies ...

Excellent communication and stakeholder management skills. Full UK driving licence. Desirable Experience with PSA and RMM platforms. Networking, connectivity, and telephony knowledge. Microsoft certifications. ITIL, CompTIA, or cyber security certifications. Why Join? Competitive salary Healthcare Cash Plan Tech Purchase Scheme Cycle to Work Scheme Income Protection Critical Illness & Life Insurance ...

Teams, Asana). Demonstrates the Guinness Behaviours. Demonstrates the Guinness Leadership and Management Standard. Desirable skills: Experience of cloud adoption projects. Experience of ITIL principles and processes. Essential Qualifications: Educated to degree level in computing, engineering or science, or equivalent profession experience. Professional qualification in Project Management PRINCE2 ...

resolve issues related to M365, Active Directory and Windows 11. · Diagnose and resolve network connectivity and troubleshooting issues. · Contribute to technology updates and develop ITIL best practices. · Providing support with additional IT projects. IT Support Engineer Experience/Technologies: · Understanding of Windows 10/11 operating system – Administration and support ...

doing: Developing and documenting business requirements, architecture, and design for diverse IT solutions. Ensuring solutions adhere to Babcock technology standards, governance, and ITIL frameworks. Assessing existing software/hardware interfaces and recommending enhancements. Providing technical support, facilitation, and planning to ensure clear understanding of system needs. Collaborating with Enterprise Architects ...

major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised ...

other offices located in the United Kingdom to provide physical support About You: To be considered for the role you will need to have:- ITIL V4 Foundation Previous Service/Support Desk experience Exposure to Microsoft 365 Admin Centre, AD Good customer service skills Self-motivated Excellent time management & request ...

hours major incident rota when required What you'll bring Experience within IT Service Management, Service Operations, or Managed Services Good understanding of ITIL principles Experience coordinating incidents, changes, or operational activities Strong communication skills with the confidence to engage technical and non-technical stakeholders Excellent organisation and attention ...

Teach in the Life Long Learning Sector) Desirable Recognised professional qualification in an electronic engineering/computing field such as MCSE MCSP (Microsoft Certification) ITIL Foundation Knowledge in application management Professional body membership such as SDI, BCS or FedIP Knowledge of both local and national NHS ICT developments and strategies. ...

quality deliverables, and providing crucial input to shape the strategic direction for discovery, design and implementation projects. Demonstrate familiarity with SRE (Site Reliability Engineering), ITIL, and TOGAF methodologies. Leverage and maximize clients’ investments in ITSM tools and frameworks. Support clients in SAP S/4HANA projects throughout the entire lifecycle ...

communication skills. Desirable Experience leading engineering organisations through platform consolidation or modernisation programmes. Experience with cloud‐native architectures and platform engineering models. Familiarity with ITIL, service management, and operational governance frameworks. Relevant technical or leadership certifications. What’s in it for you? At RM we have My Work Blend ...

testing Certified Business Continuity Management Professional (CBCMP) or equivalent with proven understanding of the importance of DR and failover for live services Understanding of ITIL best practice Proven experience of working with operational teams delivering upgrade, update and maintenance activities Proven experience in designing and embedding pragmatic IT process ...

initiatives. Experience managing service performance, governance, and reporting. Excellent communication and influencing skills. Ability to work effectively within secure and complex environments. Desirable Skills ITIL Foundation certification or equivalent Service Management experience. Experience working within highly regulated or secure environments. Active DV Clearance. What We're Looking ...

Qualification Desirable In possession of the PRINCE2 Project Management Practitioner Qualification Professionally recognised IM&T qualification and/or management qualification (Cisco, Microsoft etc) ITIL Service Management Experience Essential Management experience in an ICT arena 10 years experience of working in an ICT customer service/technical operations Experience ...

Proven experience as a Service Delivery Manager, Account Manager or similar role within an MSP or IT services environment - Strong understanding of ITSM/ITIL frameworks in practice, not just theory - Confidence chairing client-facing reviews and managing senior stakeholders - Working knowledge of Microsoft 365 and Azure sufficient to oversee ...

Experience: Experience in IT service operations, IT service delivery, ITSM, technology operations or a similar role. Strong understanding of service management principles, ideally including ITIL or equivalent practical experience. Experience improving operational processes in a growing or changing organisation. Strong stakeholder management skills, with the ability to build trust across ...

reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil ...

reliability, resilience, and modern cloud operations. Key responsibilities include: Define and embed SRE engagement models aligned to modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil ...