multiple priorities and projects effectively in a structured manner. Strong communication and stakeholder engagement skills, with the ability to translate complex technical concepts into business-friendly language. Familiarity with ITIL methodologies, particularly change, problem, and availability management. More ❯
Windows 11 - Diagnose and resolve network connectivity and VPN issues - Set up and maintain meeting room AV hardware and other office network technologies - Contribute to technology updates and develop ITIL best practices - Providing support with additional IT projects IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support - Microsoft Stack including Office More ❯
the customer, ensuring clarity, confidence, and timely resolution. Operations & Support Oversee day-to-day network operations including WAN, LAN, and wireless services. Manage incident, problem, and change processes per ITIL guidelines. Provide engineering support for IMACD (Install, Move, Add, Change, Decommission) requests. Service Management Collaborate with the client’s Service Integrator and third-party providers for SLA adherence. Manage IP More ❯
the customer, ensuring clarity, confidence, and timely resolution. Operations & Support Oversee day-to-day network operations including WAN, LAN, and wireless services. Manage incident, problem, and change processes per ITIL guidelines. Provide engineering support for IMACD (Install, Move, Add, Change, Decommission) requests. Service Management Collaborate with the client’s Service Integrator and third-party providers for SLA adherence. Manage IP More ❯
the customer, ensuring clarity, confidence, and timely resolution. Operations & Support Oversee day-to-day network operations including WAN, LAN, and wireless services. Manage incident, problem, and change processes per ITIL guidelines. Provide engineering support for IMACD (Install, Move, Add, Change, Decommission) requests. Service Management Collaborate with the client’s Service Integrator and third-party providers for SLA adherence. Manage IP More ❯
london (city of london), south east england, united kingdom
Microland Limited
the customer, ensuring clarity, confidence, and timely resolution. Operations & Support Oversee day-to-day network operations including WAN, LAN, and wireless services. Manage incident, problem, and change processes per ITIL guidelines. Provide engineering support for IMACD (Install, Move, Add, Change, Decommission) requests. Service Management Collaborate with the client’s Service Integrator and third-party providers for SLA adherence. Manage IP More ❯
the customer, ensuring clarity, confidence, and timely resolution. Operations & Support Oversee day-to-day network operations including WAN, LAN, and wireless services. Manage incident, problem, and change processes per ITIL guidelines. Provide engineering support for IMACD (Install, Move, Add, Change, Decommission) requests. Service Management Collaborate with the client’s Service Integrator and third-party providers for SLA adherence. Manage IP More ❯
Experience Proven experience in Cryptography, Secure Key Management, and Information Security. Hands-on expertise with HSM configuration, installation, and support. Experience managing PKI, digital certificates, and encryption key lifecycles. ITIL Foundation certification (or equivalent service management experience). Excellent analytical, communication, and stakeholder management skills. Strong attention to detail with the ability to prioritize and perform under pressure. Proficiency in More ❯
City of London, London, United Kingdom Hybrid / WFH Options
ITS Recruitment
experience in applications engineering within legal or professional services. Strong knowledge of legal applications and GenAI platforms. Experienced in Microsoft 365, Azure, Entra AD, and Windows Server. Familiar with ITIL and service management tools. Ability to quickly learn and present new technology. Excellent communication, troubleshooting, and client service skills. If you're passionate about legal technology and keen to drive More ❯
or equivalent experience Relevant management/leadership qualification or equivalent experience to masters level Desirable Registered with a relevant informatics professional body Service management qualification or equivalent experience (example: ITIL) Delivery management qualification or equivalent experience (Agile, PRINCE2, etc) Experience Essential Experience in a data engineer/analyst/consulting (or similar) role Experience of leading user/customer-centric More ❯
City of London, London, United Kingdom Hybrid / WFH Options
TECEZE
and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯
and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯
slough, south east england, united kingdom Hybrid / WFH Options
TECEZE
and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯
london, south east england, united kingdom Hybrid / WFH Options
TECEZE
and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
TECEZE
and proposal skills: ability to translate business needs into standardized reference architectures, bill of materials, and delivery plans; fluent in cost models and ROI justification. Delivery excellence: familiarity with ITIL-based processes, service catalogs, transition-to-live, and ongoing service improvement programs. Communication and leadership: excellent stakeholder management, executive-level presentation, and the ability to lead cross-functional teams. #teceze More ❯
Hammersmith, London, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
working patterns and how to provide BAU support to home and remote workers. IT Service Governance Familiar with setting up, managing and administering IT Service governance, ideally aligned with ITIL principles. Including: User provisioning and access management (Starter/movers/leavers, access reviews, etc) Change management Asset management Incident/Problem management Service catalogue, CMDB, etc End user device More ❯
ServiceNow, Jira, Remedy, Zendesk). Understanding of networking basics (TCP/IP, DNS, DHCP, VPN). Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (for process-oriented environments) Work Conditions: May include shift work, on-call rotation, or weekend support depending on business needs. Combination of desk-based and floor support (if on More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Stefanini UK Ltd
setting up security, file access and other administrative procedures associated with moves; Move workstations, peripherals and telecommunications equipment, as required; Document changes to inventory use and configuration. Requirement's: ITIL V3 Foundation Certification (recommended); Microsoft Operating System/Office Certification(s) will be an asset; Advanced MS Office 365 skills; Scripting, coding skill will be considered an advantage; Able to More ❯
Hereford, Herefordshire, West Midlands, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
networking protocols relevant to databases (TCP/IP, DNS, load balancing). Familiarity with IT Service Management (ITSM) tools, preferably ServiceNow. Familiarity with Agile/Scrum methodologies. Knowledge of ITIL/ITSM principles and best practices. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills, with the ability to work independently and as part of a team. Desirable More ❯
Infrastructure, IT Service Delivery, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, 3rd Line, Technical support, office 365, azure, vmware, networking, MSP, Berkshire, Slough, Maidenhead, ITIL Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
DXC Technology
delivery models is beneficial. Qualifications & Certifications Bachelors or Masters degree in Information Systems, Engineering, or Business. SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred. TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure), SAP RISE are an advantage. Why DXC Technology? At DXC, we believe in empowering our people to drive change. Our investment in People More ❯
ServiceNow, Jira, Remedy, Zendesk). Understanding of networking basics (TCP/IP, DNS, DHCP, VPN). Preferred Certifications: CompTIA A+, Network+, or Security+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (for process-oriented environments) Work Conditions: May include shift work, on-call rotation, or weekend support depending on business needs. Combination of desk-based and floor support (if on More ❯
Gloucestershire, England, United Kingdom Hybrid / WFH Options
Sanderson Government & Defence
and enforce operational standards, policies, and procedures Support compliance initiatives and internal process improvements Essential Skills & Experience Strong background in Windows Server Administration (2016/2019) Experience working to ITIL best practices Excellent organisational and time management skills Analytical mindset with a proactive approach to identifying risks and improvements Strong communication and collaboration skills, with a willingness to share and More ❯
gloucester, south west england, united kingdom Hybrid / WFH Options
Sanderson Government & Defence
and enforce operational standards, policies, and procedures Support compliance initiatives and internal process improvements Essential Skills & Experience Strong background in Windows Server Administration (2016/2019) Experience working to ITIL best practices Excellent organisational and time management skills Analytical mindset with a proactive approach to identifying risks and improvements Strong communication and collaboration skills, with a willingness to share and More ❯