226 to 250 of 1,455 ITIL Jobs

Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond More ❯

Level. For exceptional candidates, significant working experience and a demonstrable track record will be accepted as an alternative An understanding of current developments and trends in IT Awareness of ITIL service delivery and support processes Experience with: Experience of working within structured projects Third line support, troubleshooting and resolving major incidents Experience of AD and EntraID design and maintenance Server More ❯

technical teams, business stakeholders, and suppliers. Experience: Bachelor's degree in IT, Computer Science, Engineering, or related field (or equivalent experience). Professional certifications: PRINCE2, PMP, AgilePM, Scrum Master, ITIL, MSP . 5+ years of IT project management, with a strong focus on cloud migration Proven track record of delivering multi-phased Microsoft 365 and Azure projects . Demonstrated success More ❯

communicate degradation of services or outage issues information to customers and help with resolution. Analyze, troubleshot, and resolve tickets based on the Help Desk allocation process. Follow ITSM and ITIL processes to ensure quality of services and prompt resolution. Ensure your assigned tickets stay within the program's SLO commitments. Open and close tickets in Service Now. Ensure all ServiceNow More ❯

industry applications. Hands-on experience with virtualisation platforms (VMware, Azure, Nutanix). Experience in change management and process improvement. Proficiency with Microsoft 365. Qualifications Relevant tertiary qualifications in IT. ITIL V4 or V3 certification. Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East More ❯

ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and third parties Key Skills Qualifications such as MCSA, AZs & ITIL would be highly beneficial towards your application Strong knowledge of Windows OS, 10 & 11 Strong demonstratable experience of Azure & Intune Excellent PC problem solving skills Proven ability to configure, troubleshoot More ❯

Experience managing and mentoring a technical support team, including setting goals, providing feedback, and fostering a collaborative work environment. Preferred Qualifications: Certifications: IT certifications such as CompTIA A+, Network+, ITIL Foundation, or Microsoft Certified Solutions Associate (MCSA) are preferred. Advanced Technical Knowledge: Experience with Active Directory, Exchange, virtualization platforms (VMware, Hyper-V), and mobile device management (MDM). Security Awareness More ❯

of working on IT Infrastructure/Cloud projects Working within an Agile Framework Formal qualification and experience in Project and Programme Management (e.g. PMP, PRINCE2, MSP Practitioner, Scrum Master) ITIL Foundation qualification desirable Use of ServiceNow and Azure Dev Ops desirable Personal Strong Leadership and stakeholder management skills Ability to persuade and influence both directly and indirectly Strong organisational skills More ❯

. Strong communication skills, with the ability to explain technical issues clearly. A motivated team player who’s eager to learn and develop. Desirable (but not essential): CompTIA A+, ITIL Foundation, or experience with Active Directory and Microsoft 365. What’s on Offer Salary up to £25,000 depending on experience. Exposure to a wide variety of systems and environments More ❯

the Department of State Enterprise-wide systems and services associated with networking, voice services, security operations, email and related collaboration tools, and Enterprise mobility and messaging. Develops and manages ITIL-based services using Service Operations, Service Transition and Continual Service Improvement methodologies. Interfaces, coordinates, and resolves issues with multiple senior government managers and worldwide embassies and posts. Conducts data analysis More ❯

Azure/Intunes Active directory administration Ticketing system (Assyst/service now) Dell laptop and desktop warranty process Mobile device support and admin Incident Management Good Understanding of ITIL Proven trouble shooting skills. Experience required Working in a high-pressure customer service environment. Technical IT skills/knowledge/background. Experience in multi-culture working. Working in IT in a More ❯

you’ll play a key role in keeping vital services running smoothly. Key responsibilities: • Investigate & resolve technical incidents, ensuring timely and effective solutions • Monitor & manage incidents in line with ITIL standards and best practice • Conduct root cause analysis and problem investigations • Implement technical changes and support project delivery tasks • Ensure security, integrity, availability and performance of application environments • Collaborate with More ❯

Excel, PowerPoint, Project, Microsoft Test Manager (MTM), Team Foundation Server (TFS) etc. Desirable Skills/Experience • Business Analysis skills/professional qualification • Awareness of IT Service Management such as ITIL • Understanding of company data elements and security Key Role Responsibilities • Follow the established Project Management Methodology and produce key project management documents • Prepare necessary reports, including status, specialist, and exception More ❯

Excel, PowerPoint, Project, Microsoft Test Manager (MTM), Team Foundation Server (TFS) etc. Desirable Skills/Experience • Business Analysis skills/professional qualification • Awareness of IT Service Management such as ITIL • Understanding of company data elements and security Key Role Responsibilities • Follow the established Project Management Methodology and produce key project management documents • Prepare necessary reports, including status, specialist, and exception More ❯

Active Directory, user administration, and group policies. Excellent problem-solving and communication skills. Ability to work in a secure, process-driven environment. Desirable Skills IT certifications (e.g., CompTIA, Microsoft, ITIL). Experience working within defence, government, or highly regulated industries. Knowledge of endpoint security tools and monitoring solutions. More ❯

Account Reconciliation , Narrative Reporting , EDM , PCM , FreeForm , etc. Experience advising clients both functionally and technically Prior involvement in EPBCS/PBCS implementations Experience with Hyperion Planning modules (Workforce, CapEx) ITIL v4 Foundation certification Note: Candidates must be currently based in the UK and eligible for UK security clearance . More ❯

on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and service management principles. Strong problem-solving and communication skills. Preferred Qualifications ServiceNow Certified System Administrator (CSA). One or more Certified Implementation Specialist (CIS) certifications (e.g., SPM, ITSM More ❯

environments. Strong knowledge of Intune (device configuration, compliance, app deployment, and PowerShell scripting). Hands-on experience with cloud networking and security principles. Familiar with ticketing systems, SLAs, and ITIL processes. Excellent troubleshooting skills across desktop, server, and cloud environments. Ability to manage multiple clients and adapt quickly to different environments. Desirable: Microsoft certifications (e.g., MS-100, MS-101, AZ More ❯

and configurations, Trellix (formerly McAfee) suites Previous experience working with video conferencing hardware and support using Microsoft Teams Experience of working in a highly regulated industry such as Finance ITIL Foundation Certification If you are interested in this role please apply at first instance More ❯

and configurations, Trellix (formerly McAfee) suites Previous experience working with video conferencing hardware and support using Microsoft Teams Experience of working in a highly regulated industry such as Finance ITIL Foundation Certification If you are interested in this role please apply at first instance More ❯

Strong background in integration testing and API validation Experience with Microsoft Dynamics 365 Finance and Operations lifecycle Demonstrated ability to embed security and privacy by design Desirable: ITSM qualifications (ITIL Intermediate/Expert) Modern project management qualification (PRINCE2 Practitioner) Why This Role? Impact: Lead testing strategy for mission-critical systems Growth: Develop your leadership skills whilst advancing testing practices Innovation More ❯

with CRM systems, data integrations, and Agile methodologies ICT Senior Analyst Qualifications: Desirable: Degree in a relevant ICT field or equivalent qualification Relevant certifications in ICT, project management, or ITIL If this opportunity sounds right for you, please apply and a member of the Pin Point Recruitment team will be in touch. More ❯

through creative and original ideas that improve processes, policies, or services. Executing Plans: Take ownership of incidents, requests, and project tasks, providing timely updates with an ability to apply ITIL and project management practices to ensure smooth delivery. Can organise tasks and set clear goals, managing resources wisely, while keeping an eye on progress. Remain flexible in the face of More ❯

Cloudflare, SD-WAN • Security automation tools (Terraform, Ansible, Python, PowerShell) Qualifications (Experience & Exposure): • Active DoD Secret security clearance • Bachelor's degree in computer science, Information Technology, or related fields • ITIL v4 Foundation Certification (Managing Professional preferred) • 7+ years of experience in IT • IT experience in Desktop End User Experience technologies • Experience in directing architecture and operating Desktop End User Experience … design and deployment, or related technologies • Proven experience in designing, implementing, and operating Desktop End User technologies • Deep understanding of IT service management (ITSM) frameworks • Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management • Strong relationship management skills and the ability to communicate effectively with both technical and executive audiences … Experience leading and mentoring technical teams Desired Skills and Experience: • Experience in a specific industry (e.g., DoD IT Operations) • Project management experience • ITIL Strategic Leader certification Certifications: • Required: CompTIA Security+ • Preferred: o Microsoft certifications related to Desktop End User Experience technologies (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Modern Desktop Administrator Associate) o Architect certifications (e.g., TOGAF) o More ❯

Cloudflare, SD-WAN • Security automation tools (Terraform, Ansible, Python, PowerShell) Qualifications (Experience & Exposure): • Active DoD Secret security clearance • Bachelor's degree in computer science, Information Technology, or related fields • ITIL v4 Foundation Certification (Managing Professional preferred) • 7+ years of experience in IT • IT experience in Desktop End User Experience technologies • Experience in directing architecture and operating Desktop End User Experience … design and deployment, or related technologies • Proven experience in designing, implementing, and operating Desktop End User technologies • Deep understanding of IT service management (ITSM) frameworks • Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management • Strong relationship management skills and the ability to communicate effectively with both technical and executive audiences … Experience leading and mentoring technical teams Desired Skills and Experience: • Experience in a specific industry (e.g., DoD IT Operations) • Project management experience • ITIL Strategic Leader certification Certifications: • Required: CompTIA Security+ • Preferred: o Microsoft certifications related to Desktop End User Experience technologies (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Microsoft Certified: Modern Desktop Administrator Associate) o Architect certifications (e.g., TOGAF) o More ❯