226 to 250 of 695 ITIL Jobs

supplier governance framework . Experience with tendering, supplier selection and ongoing performance management. DV Clearance . Relevant professional qualifications/certifications such as CIPS, ITIL or PMP . Security Clearance Active SC Clearance is mandatory. DV Clearance is highly desirable due to the sensitive nature of the programmes and onsite ...

Service Delivery Director. Proven experience leading 24/7, multi-region or global service operations within a complex enterprise environment. Strong background in ITIL and ITSM best practices, including major incident, problem, change and service-level management. Demonstrable experience managing live operational services and driving measurable service improvements. Excellent stakeholder ...

Specification Qualifications, Accreditations, Education Essential Formal qualifications to degree level in an IT related field (or equivalent experience)and an appropriate Microsoft Accredited Qualification ITIL Qualified Evidence of substantial formal/informal CPD in the area of technology enhanced learning. Desirable Clinical qualification Diploma/Foundation degree in an Audio ...

approval workflows, and automation rules within Salesforce and CPQ platforms Knowledge & Attributes: Master or Bachelors degree required Relevant certifications such as Scaled Agile and ITIL are beneficial Significant experience in a similar position, preferably gained within a global technology services organization Significant experience gained within the technology industry Multiple years ...

Desirable Skills Experience supporting cloud-based platforms and services. Understanding of APIs, integrations, and data flows. Knowledge of SQL and database technologies. Familiarity with ITIL principles and service management processes. Experience working within a fast-paced technology or software business. ...

Supporting pilot programmes, application rollouts and post-deployment checks. Identifying potential risks or issues and escalating them to the appropriate teams. Learning and developing ITIL Release Management processes and best practices. What are we looking for? Experience working in IT Support, Service Desk, Desktop Support or IT Service Delivery, ideally ...

problem-solving skills, a logical approach to troubleshooting and the ability to communicate effectively with both technical and non-technical colleagues. Experience working with ITIL processes, change management or ISO 27001 security standards would be beneficial. We're particularly interested in candidates who enjoy learning, take ownership of technical challenges ...

stakeholders. Experience leading, coaching or mentoring other Business Analysts. Desirable BCS, ISEB or equivalent Business Analysis qualification. PRINCE2 Foundation or equivalent project management qualification. ITIL experience or qualification. Experience within a utility, infrastructure or similarly complex organisation. If you're an experienced Business Analyst ready to step into a senior ...

other Infrastructure as Code tools Strong troubleshooting and root cause analysis skills Experience working in business-critical or high-availability environments Understanding of ITIL principles, service ownership and operational excellence Strong communication and stakeholder management skills Desirable Experience Exposure to AWS Experience within healthcare, public sector or regulated environments Knowledge ...

HaveProven experience governing and improving the Service Catalogue Management Practice within a retained SIAM, multi-supplier or outsourced service environment. Strong knowledge of ITIL practices, including Service Catalogue Management, Request Management, Service Portfolio Management, Service Design, Service Introduction, Configuration Management and Continual Improvement. Working knowledge of CSDM and its application ...

national partners. You will also contribute to the wider ICT service, including Microsoft 365 administration, infrastructure updates, network monitoring and user support, all within ITIL and change management frameworks. ICT Security Analyst - Key Responsibilities: - Monitor security systems, identify and investigate cyber threats, and respond to incidents while maintaining clear documentation ...

Certification preferred Knowledge Requirements: Incident Management Problem Management Change Management Critical thinking skills Active listening skills and effective communication strategies Process improvement knowledge (e.g. ITIL Foundations in Service Management, CMMI, etc.) Enterprise ticketing application experience - Remedy Service Management experience preferred. Installation and maintenance of Windows OS Installation and maintenance ...

quality. Identify opportunities for continual service improvement. What We're Looking For Experience in a technical customer service or IT support environment. Understanding of ITIL processes and working to customer SLAs. Strong communication skills, with the ability to explain technical information to non-technical stakeholders. Good knowledge of Microsoft Office ...

equivalent) as technical team lead demonstrating a good understanding of the use of ICT systems, and has substantial experience of handling user contact. Demonstrable ITIL and organisational skills, appropriate to the management services delivered in a multi-tenanted & multi-tasked work environment with strong Active Directory skills and understanding ...

communications skills, organisational skills and be independent and comfortable with autonomous working. Have the ability to tackle complex problems and incidents. Have experience in ITIL ICT service delivery on critical infrastructure. Have experience of working under pressure to meet deadlines while handling multiple priorities. Be experienced in patch management including ...

environments. Experience testing air-gapped systems. Excellent communication, planning and stakeholder management skills. Desirable Skills Experience with test automation tools and frameworks. Knowledge of ITIL service management processes. Experience working in platform or infrastructure testing environments. Strong client-facing and consulting skills. Ability to adapt to changing priorities and work ...

knowledge of IFS Apps10 and/or IFS Cloud Proficiency in ERP development tools and PL/SQL coding Understanding of Crystal reporting tools ITIL Foundation certification in IT Service Management Oracle Database 12c R2: SQL and PL/SQL Fundamentals certification or equivalent Background working as an ERP Specialist ...

financial performance.What you’ll needWhat you’ll know:You’ll be an experienced practitioner in IT Service Management. You’re likely trained in ITIL, possibly to Expert status.You’ll know that it’s not all about ITIL. You’ll be able to show that you understand how IT services ...

Hands Maintain a professional and disciplined approach when working within Exponential-e Data Centre’s. Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices. Manage, process and host access, remote hands and delivery tickets for any visitors or specialist third party technicians requiring access. Proactively ...

patch panels and network connectivity. Ability to perform hardware installations, relocations and equipment upgrades. Experience following Change Management and Configuration Management processes. Knowledge of ITIL principles and incident, problem and request management. Experience using IT Service Management (ITSM) tools such as ServiceNow or Remedy. Ability to diagnose and resolve hardware ...

Excellent communication and stakeholder management skills. Proven ability to lead, motivate and develop high-performing teams. Strong budget, risk and governance management experience. Desirable ITIL Foundation certification. Experience managing other Project Managers or Delivery Managers. Experience within Higher Education, Public Sector, or similarly complex environments. Knowledge of enterprise-scale Agile ...

ticketing or service management systems. Strong communication, customer service and problem-solving skills. Ability to prioritise workload, follow processes and work to SLAs. Desirable ITIL knowledge or certification. Experience working within ISO or other structured service management environments. Personal Attributes Customer-focused, professional and dependable. Calm under pressure with ...

role you will need to have a proven technical background and understanding of Rubrik Backup and Disaster Recovery. You will need an understanding of ITIL processes and ISO27001. Equally you will understand Microsoft 365, Azure/AWS Public Cloud as well as technical knowledge of VMWare, Hyper-V and Nutanix. ...

Administrator SC-900: Security, Compliance and Identity Fundamentals SC-300: Identity and Access Administrator SC-400: Information Protection Administrator PL-900: Power Platform Fundamentals ITIL Foundation Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this ...

Administrator SC-900: Security, Compliance and Identity Fundamentals SC-300: Identity and Access Administrator SC-400: Information Protection Administrator PL-900: Power Platform Fundamentals ITIL Foundation Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this ...