26 to 50 of 3,580 ITIL Jobs

desirable) Backup & Disaster Recovery : Veeam, Datto, Azure Backup Desirable Certifications: Microsoft : AZ-104 (Azure Administrator), MS-900 (M365 Fundamentals) Cisco : CCNA, CCNP (Enterprise or Security) CompTIA : Network+, Security+, Cloud+ ITIL Foundation – for service management best practices Ideal Candidate Profile: A technical leader with a proactive and analytical mindset. Calm under pressure, with a strong ability to prioritise and resolve complex More ❯

endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose More ❯

endpoint security, and vulnerability management tools. • Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. • IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: • IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose More ❯

Bay House - Portsmouth Scope: Utilising industry standard toolsets, you will monitor calls, emails, and automated alerts, bringing them to an appropriate resolution or escalating where necessary, all under an ITIL aligned framework. Purpose: Providing support during business hours (Monday to Friday 09.00 – 17.30) Practical, proactive Service Desk Analyst required to join existing team in keeping end users operational and ensuring … Technical troubleshooting in cloud and On-Prem environments Experience working with ticketing systems such as ServiceNow Knowledge and understanding of working to defined SLAs Understanding of IT workflows/ITIL practices Desirable: Experience of documenting processes and operational procedures General understanding of IT Infrastructure, Data, Voice (Teams), Security, and Systems Full driving license ITIL experience/Certification #J-18808-Ljbffr More ❯

field or equivalent experience. Background in IT support or systems administration. Strong analytical, troubleshooting, and communication skills. Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, ITIL Foundation) would be helpful. Experience in the manufacturing industry and with SAP ERP is advantageous Technical Skills required: Operating Systems: Windows Server (2016/2019/2022), Windows 10/ More ❯

field or equivalent experience. Background in IT support or systems administration. Strong analytical, troubleshooting, and communication skills. Relevant certifications (e.g., CompTIA Network+, Security+, Microsoft Certified: Azure Administrator, Cisco CCNA, ITIL Foundation) would be helpful. Experience in the manufacturing industry and with SAP ERP is advantageous Technical Skills required: Operating Systems: Windows Server (2016/2019/2022), Windows 10/ More ❯

on the ability to express complex technical issues in language suitable for business stakeholders Passion for customer service, understands the value of delivering quality service to users Desirable skills ITIL Service Management Certification or equivalent Experience of working with outsources, offshore, 3rd party services Basic understanding of application design and application security concepts Experience of software development on a Microsoft More ❯

Active Directory/Office 365 Rubrik, Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between 35,000 - 45,000 per More ❯

Active Directory/Office 365 Rubrik, Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between £35,000 - £45,000 per More ❯

Active Directory/Office 365 Rubrik, Hyper V, SQL basics Excellent problem-solving and customer service Ability to work as part of a team Desirable: Certifications (e.g., A+, Microsoft, ITIL) Familiarity with ITSM tools (e.g., ServiceNow, Jira) Knowledge of automation or scripting a plus The Package: If successful our client is offering a salary between 35,000 - 45,000 per More ❯

SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy More ❯

Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing Technologies Apple OSX/Apple Mobile iOS Active Directory Mimecast Remote Support Tools Incident, Request, Problem and Change Management ITIL foundation or other relevant IT qualifications Location: City of London, London (Onsite) Term: Full-Time, Permanent Salary: £34,000 - £36,000 P/A - Negotiable on Experience Benefits: Annual bonus More ❯

Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing Technologies Apple OSX/Apple Mobile iOS Active Directory Mimecast Remote Support Tools Incident, Request, Problem and Change Management ITIL Foundation or other relevant IT qualifications. Location: City of London, London (Onsite) Term: Full-Time, Permanent Salary: £32,000 - £36,000 P.A. - Negotiable on Experience Benefits: Annual bonus, optional overtime More ❯

efficient day-to-day IT services, fostering a culture of continuous improvement, accountability, service excellence/& enhancing our service wherever possible. Ensuring our IT service management processes aligned with ITIL best practices, including incident, problem, change, and asset management Standardizing our IT operations to ensure consistency, efficiency, and compliance, driving forward ITIL service delivery across the group, ensuring best practices … manage risks and ensure compliance with industry regulations, including overseeing disaster recovery and business continuity planning. Establishing and maintaining effective monitoring, reporting, and KPI tracking for our IT operations & ITIL processes. Overseeing IT projects related to system upgrades, infrastructure enhancements, and service improvements; ensuring project timelines, and objectives are met while maintaining minimal disruption to our business operations Proactively collaborating … duties and/or assignments as designated by management. Qualifications Minimum 7 years’ experience in IT operations, with at least 3 years in an IT operations leadership role, managing ITIL-driven service delivery with a fantastic track record of managing IT teams, projects, and vendors in a multi-site environment Hold ITIL v4 Managing Professional (MP) or ITIL v4 Foundation More ❯

Risks to the business that could cause outages/loss of revenue - Risk management Responsible for delivery of annual DR testing utilising best in breed technology Work within the ITIL process- Change, problem, incident etc. - support the process and adhere to CCM principles Support the Audits and Sarbanes Oxley ensuring systems are compliant and follow documented IT Controls Forward thinking … or more specific skill in the following areas: Exchange Citrix XenDesktop Commvault backup, or Veeam Ivanti Patch management Rapid 7 Experience of architecture/design principles An understanding of ITIL processes, including change and incident management Troubleshooting and analysis skills An understanding of networking essentials O365 configuration and support, including Exchange and Teams Experience in a technical support role within More ❯

across multiple technologies Mentoring of junior team members. Consult with customers and across a cross-team environment. Documentation and development of designs, processes and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions Excellent presentation and reporting skills arising from customer … Azure and AVS. Excellent troubleshooting skills required. Desirable skills Exposure to ITSM Toolsets e.g. ServiceNow, JIRA Experience with backup technologies (e.g. Veeam, Rubrik, Data Protector, and/or CommVault) ITIL Foundation Certificate in IT Service Management Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional More ❯

drive our infrastructure (including M365, Azure, Active Directory, Teams, and SharePoint). Troubleshooting and supporting issues across desktop environments, including login issues, internet connectivity, and multi-factor authentication. Driving ITIL best practices — not just in theory, but by building out and leading service management processes; experience with ServiceNow (or similar tools) and ITSM consolidation is a significant bonus. Delivering timely … desktop troubleshooting. Demonstrated ability to coach and develop junior team members, with a focus on continuous improvement in both technology and service delivery. Proven success in leading and implementing ITIL processes and driving adoption of service management tools. Strong project management capabilities — able to define, plan, and deliver projects while influencing and coordinating across teams. Excellent communication and stakeholder management … skills at all levels of the business. Analytical mindset with a focus on data-driven service improvement. ITIL v4 Foundation or Managing Professional required; PMP/Prince2 and vendor-specific certifications are advantageous. Flexible, proactive, and comfortable working in a fast-moving, always-on global environment. Benefits Package Overview Bonus : Non-guaranteed annual bonus with a target of 20% Pension More ❯

technical audiences. Experience with productivity tools such as, Microsoft Project, Microsoft Teams and Office 365 Experience using waterfall, agile and hybrid approaches Exceptional customer service skills Desirable: Knowledge of ITIL Service Management best practices. ITIL V3/V4 foundation certification. Experience managing projects and teams across geographies, or having worked in a matrix environment Broad technical Knowledge of IT applications More ❯

SAN Storage: (e.g., HPE Nimble) - Microsoft Windows Server OS - IaaS (Windows/Linux) Desirable experience - IT/Related Degree - Microsoft O365 Administrator - Microsoft Azure Administrator - CCNA - MCSA/MCSE - ITIL Foundation V3+ - AWS - Sentinel - Logic Apps - API Mgmt. gateways - Intune and Autopilot - Application Proxies - Data management Gateways - Microsoft Data Protection Manager - Wi-Fi - Meraki - Palo Alto Firewalls, Global Protect VPN More ❯

CCNA/CCNP/CCIE). Microsoft certifications (e.g., MCSA, AZ-104). Azure Security certifications (e.g., AZ-500) a plus. Security standards knowledge (ISO 27001, NIST, GDPR). ITIL and ticketing systems familiarity. Hybrid Cloud & Zero Trust architecture experience. Automation tools: Terraform, Azure CLI. Security operations and compliance experience. Vendor management skills. Competencies, Behaviours and Skills Self-motivated with More ❯

systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with cloud platforms (AWS/Azure); gaming studio IT experience More ❯

environment. Understanding of company operations, with knowledge of core business and rail industry systems being advantageous. Technical qualifications and skills Degree in an IT discipline (or equivalent experience), with ITIL certification preferred. Hands-on experience with: Microsoft technologies (including Active Directory) Core understanding of networking and firewalls AWS, Azure and Oracle cloud platforms IAC, Terraform and GitHub Skilled in server More ❯

About BDO BDO is the leading mid-tier professional services provider globally. In 2024, our core service lines (Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing) generated annual revenues of over US$15 billion. With a worldwide community of over More ❯

clearance with SCI eligibility. Must be a U.S. citizen. Must possess one of the following certifications such as COMPTIA A+, Network+, and/or Security+ Information Technology Infrastructure Library (ITIL) 4 Foundation certification must be completed within 6 months. Exceptional oral and written communication skills, capable of delivering clear, concise technical and management-level reporting across all organizational levels. Excellent More ❯

SCI Clearance is REQUIRED Education: Bachelor's Degree in Engineering, Computer Science, Information Technology (IT) or a related discipline 5+ years Progressive Experience Technical Skills: Understanding of ITIL (Information Technology Infrastructure Library) concepts. Moderate understanding of security issues and implications for network solutions. Moderate knowledge of network concepts, technologies, tools and philosophies, and the ability to design an organization's …/Network platforms, such as: Cisco, AllenBradley, Juniper, PaloAlto, NetGear, etc. Experience in one or more network related hardware and software. Standard Network Software (Visio, Wireshark, Putty, CLI, etc) ITIL 4 Foundation Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Fundamentals VMware Certified Technical Associate CompTIA Security+ CompTIA Network+ CompTIA A+ Cisco More ❯