26 to 50 of 539 ITIL Jobs

knowledge and experience. Working knowledge of clinical IT systems in use within the Health Board. IT software workings, Microsoft Office. Service Management qualification i.e. ITIL Foundation. Desirable IT qualification i.e. registered IT Technical (RITTech) or FEDIP Associate. Experience Essential Previous experience of delivering objectives. An understanding of user requirements ...

specialist knowledge acquired through relevant experience Desirable Qualification in Customer Service/telephone training Qualification in IT support, e.g. CompTIA A+, CompTIA N+ Certification ITIL Foundation Certificate in IT Service Management Knowledge and Experience Essential Min 1 year experience of working on an IT Service Desk or similar technical support ...

autohealing practices into BAU operations through service design and service operations processes. Additional/Desirable: Strong understanding of ITSM best practices and principles; ITIL certification is preferred. Experience of managing and working with vendors/offshore teams to support day-to-day activities. Ability to lead and motivate cross-functional ...

support, with supervisory responsibilities within a Service Desk environment. Solid technical knowledge (Windows, Microsoft 365, Azure, Intune, Active Directory). Familiarity with ITIL or other best practice frameworks. A passion for delivering outstanding customer service. Ready to take the next step in your IT career? Apply now and help ...

Ability to prioritise workload and work independently on-site. Strong communication and interpersonal skills. Desirable (Not Essential) Experience with Azure AD/Entra ID. ITIL awareness or certification. Experience supporting hybrid or cloud-first environments. Python Basics What We're Looking For A friendly, approachable engineer who goes the extra ...

access to a vehicle. Desirable Skills Experience working in education or multi-site environments. Knowledge of Intune, Azure AD, or hybrid environments. Familiarity with ITIL practices. Experience supporting AV/Smart Classroom technologies. Personal Attributes Self-motivated, organised, and able to prioritise multiple tasks. Confident supporting users at all technical ...

server, and networking environments Excellent customer-facing and written and verbal communication skills Able to work independently and as part of a support team ITIL or similar service management experience desirable Degree in IT or related discipline preferred but not essential Working Model Primarily remote , with customer interaction via remote ...

Technology, or equivalent experience. Desirable certifications include Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305), MCSE, CompTIA Network+, ITIL Foundation. If you are interested in this position please apply online or for more information please contact ...

certification standards where necessary Responsible for managing supplier relationships. Managing junior team members. Qualification, Skills and Experience required: BSc Computer Science or equivalent Information Technology Infrastructure Library or equivalent 3-5 years in IT Management Proven experience in IT infrastructures (Active Directory, Microsoft Exchange), cloud services (AWS, Azure), network security ...

approaches. Familiarity with incident detection/response processes. Experience integrating risk/security data into reporting or automation tools. Microsoft engineering certifications, MCSE, or ITIL certification. ...

infrastructure, network systems, and cloud technologies. Excellent leadership, communication, and stakeholder management skills. Preferred Skills: Experience with Entrata Property Management Software is essential ITIL certification or equivalent service management credentials. Familiarity with global IT operations and cross-cultural team management. Strong analytical and problem-solving abilities ...

certification standards where necessary Responsible for managing supplier relationships. Managing junior team members. Qualification, Skills and Experience required: BSc Computer Science or equivalent Information Technology Infrastructure Library or equivalent 3-5 years in IT Management Proven experience in IT infrastructures (Active Directory, Microsoft Exchange), cloud services (AWS, Azure), network security ...

unfamiliar technology systems Solid grasp of cybersecurity concepts and operational risk, including the ability to pivot incident response for potential security impact Experienced in ITIL-aligned practices (Incident, Problem, Change) in enterprise environments Outstanding written and verbal communication skills; able to translate technical detail into business risk and action Strong ...

compliance awareness Desirable Experience AI tools and workflow automation Emerging cloud technologies Microsoft 365 Azure Active Directory Microsoft Endpoint Manager Infrastructure as Code ITIL framework knowledge This is a great opportunity to join a business where culture, innovation and continuous improvement are genuinely valued , and where IT plays ...

effective resolution. Monitor service performance, identify trends, and implement improvements to enhance service quality. Manage incident, problem, and change processes in line with ITIL best practices. Ensure excellent customer service standards are maintained, acting as a key point of contact for clients and stakeholders. Coordinate onboarding of new clients, ensuring ...

identity fundamentals. Familiarity with CI/CD pipelines and automation tools. Engineering Practices Experience working in DevOps, SRE, or platform engineering environments. Working within ITIL frameworks. Ability to automate repetitive tasks using scripting (Bash, Python, PowerShell). Understanding of cloud governance basics (tagging, policies, cost controls). Soft Skills Collaborative ...

including taking proactive steps to improve and maintain your skills, knowledge, and behaviours. To display collaborative behaviours and excellent verbal/written communication skills. ITIL Service Management awareness (Incident, Change and Problem Management processes). The self-motivation and desire to keep knowledge current in regards to database technologies including ...

levels both internal and external Full UK Driving Licence Desirable Working knowledge of industry-standard support ticketing tools (eg Remedy) Knowledge and experience of ITIL Service Management processes Experience working in a support function or environment (Service Desk, Customer Experience) Maintenance/administrator experience on CIS/IT services within ...

Experience with Microsoft 365 products (Office365, SharePoint, Teams, Exchange Online, etc.) Good understanding of computer systems, mobile devices and other tech products Knowledge of ITIL Incident Management best practices It would be a real bonus if you have: Working experience in a global context is a plus Exceptional analytical ...

Azure Network knowledge Veeam knowledge Practical experience with Microsoft ecosystem (Windows Server, Microsoft 365, EntraID, Exchange, Active Directory) PAM knowledge Familiarity with ITIL practices Wir bieten attractive and well equipped workplace in the heart of the city center interesting job where you can meet diversified challenges and tasks every ...

Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects, as a team resource. ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

Troubleshooting Desirable Level 2 - 3 IT Qualification or equivalent demonstrable experience CompTIA A+ or similar training CompTIA Network+ or similar training Microsoft 365 Fundamentals ITIL Foundation Certification Windows Server administration Basic awareness of cybersecurity and service desk processes (ITL Foundation) Full UK Drivers licence Hays Specialist Recruitment Limited acts ...

ability to analyse complex technical information to support decision-making. They must thrive under pressure, demonstrate excellent problem-solving abilities, and apply ITIL best practices to enhance IT service management and delivery. Collaboration and clear communication across teams are essential to success in this role. This role is fully ...

Desktop Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance.In return, you will be rewarded ...