251 to 275 of 1,205 ITIL Jobs

electrical) Strong understanding of IT infrastructure, systems setup, implementation, and integration across operational environments Experience working within Azure, AWS, or Virtual Data Centre (VDC) environments preferred Familiarity with ITIL framework In-depth knowledge of UK building regulations, health & safety legislation, and environmental compliance requirements Excellent organisational and time management skills, with the ability to manage multiple concurrent projects in a More ❯

The role involves troubleshooting IT issues, assisting end-users, and escalating more complex problems when required. A strong emphasis is placed on delivering outstanding customer service and adhering to ITIL best practices. Role Incident and Service Request Management: · Respond to and resolve incoming incidents and service requests via phone, email, or ticketing system. · Log all incidents accurately and in detail More ❯

Agile or fast-paced collaborative environments Business analysis experience would be a real bonus Desirable (Nice to Have): Experience with ERP systems and commercial/financial reporting Exposure to ITIL practices Practitioner-level BA certifications (e.g. BCS Practitioner) Background in digital transformation or continuous improvement projects Benefits: Salary up to £55,000 + Car Scheme 3/4 days working More ❯

and deregister users leaving the organisation, ensuring that users have appropriate permissions to access files and applications. While not essential, the following certifications will be highly regarded: CCNA, MCSA, ITIL Foundation, AZ-900, MCITP: Server Administrator, MCSE: Windows Server. Join us in making technology work for the community and start your journey with a leading UK charity. Wed love to More ❯

For -2+ years’ experience in network operations or NOC. -Strong knowledge of TCP/IP, DNS, DHCP, VPNs, routing, and switching. -Experience with enterprise monitoring tools. -Familiarity with ITIL processes. -Strong analytical, troubleshooting, and communication skills. -Excellent written and verbal communication. -A flexible, proactive attitude with the ability to adapt to change. -Strong organisational skills with the persistence to More ❯

part of a team Business process modelling (with ability to use a conventional modelling notation, e.g. UML) Skills Desired: Lean Six Sigma experience Agile/SAFe experience APM PFQ ITIL 4 exposure Knowledge of Service Oriented Architecture Working with large-scale and complex integration programmes Working with 3rd party suppliers Clearance Requirements: BPSS Pre-screening required to start SC Required More ❯

DB2). Qualifications Essential Degree calibre with relevant in-depth knowledge of the subject matter OR Relevant experience of the subject matter Desirable Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB etc) Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest way, Newburn Riverside Newcastle Upon Tyne NE15 8NY Employer's website https:// More ❯

comprising of Application Support specialists and manage the third-party providers. You'll need to have: Proven experience in managing IT operations and service delivery teams Strong knowledge of ITIL or other IT service management frameworks Excellent leadership, communication and interpersonal skills Strong problem-solving abilities and attention to detail Experience managing third party IT service provider, particularly IT helpdesk More ❯

Must possess a completed CCNA certification. • Must meet DOD 8750 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges and must obtain ITIL V4 Foundation within six months of hire. Additional specific certifications may be required, depending on job assignment. • Knowledge and experience with routing and switching protocols (e.g. OSPF, EIGRP, BGP, Spanning More ❯

Operating Systems: Windows Server, RedHat Enterprise Linux, Oracle Enterprise Linux, and Cisco IOS • Experience in VMWare Virtualization • Experience in Enterprise Storage Clearance Required: Active Top Secret Clearance Preferred skills: • ITIL 4 certification • Cisco Certified Network Associate (CCNA) certification • Experience in Satellite Test and STE Operations Readiness • Experience in Cyber Security • Experience in Redhat and Oracle Linux servers, Windows XP - Windows More ❯

before appointment. Person Specification About you Essential You're a proactive, customer-focused IT professional with a solid background in a Helpdesk or Service Desk environment, ideally within an ITIL framework. You have strong troubleshooting skills and working knowledge of Windows OS, Office 365, Active Directory, and service desk tools like Jira or Spiceworks. You're confident supporting users across More ❯

management experience with a track record in IT/digital transformation. Strong knowledge of IT infrastructure (cloud, networking, servers, storage) and security principles. Certified in PMP, PRINCE2, or Agile; ITIL an advantage. Skilled in project management tools (MS Project or similar). Excellent communication, leadership, and stakeholder management skills. Strong analytical, organisational, and problem-solving abilities. What’s on offer More ❯

Holder (Single Nationality) Role Summary/Purpose Technical Network lead role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework. This role is for lead a NOC team and deliver Network Service Requests, Incident resolution, and Change execution for the Data Centre's network environments. This role requires a More ❯

degree 15 years' experience as a SA in programs and contracts of similar scope, type, and complexity is required 6 years of experience with Service Management (ITSM) is required ITIL 4 platform certification is required Requires DoD 8570 compliance with IAT Level II certification, and CE Certification Preferred Experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role More ❯

Experience with Active Directory, SCCM, and ITSM tools (e.g., Freshservice) Clear, professional communication and strong customer care focus Ability to manage competing priorities in a fast-paced environment ITIL knowledge and experience working to SLAs Nice to Have: Experience in the financial services sector Familiarity with vulnerability management tools (e.g., Qualys) Knowledge of remote support tools and collaboration platforms Experience More ❯

Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management. Shift working will be required 4 shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are More ❯

Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting More ❯

environments Preferred Qualifications: • Experience with federal government IT operations • Knowledge of major incident management procedures • Familiarity with CBP applications and systems • Experience managing bilingual support operations (English and Spanish) • ITIL certification Performance Responsibilities: • Service Level Management: Maintain 85% calls answered within 60 seconds • Email Processing: Ensure 90% processing within 12-hour SLA • Staff Management: Maintain optimal staffing levels and minimize More ❯

experience working in an educational or similar environment is highly desired. HIGHLY DESIRED CERTIFICATION: • Project Management Institute (PMI), Certified Associate Project Manager (CAPM) or Project Management Professional (PMP) certification. ITIL Foundation 4 certification is a plus. TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more More ❯

processes and policies Ensure steady storage provisioning, protection of data, and adherence to compliance What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A proactive approach towards looking for More ❯

operations environment and may require shift work, including nights, weekends, and holidays. Primary focus will be on, handling internal projects for operations, supporting driving time-sensitive initiatives, supports ITIL service area activities (problem management, incident management, service request fulfillment, etc.) and specific tasks to a successful conclusion, operations management, configuration/change management, service level agreements (SLA). Primary Responsibilities More ❯

to share your knowledge with others. Primary Responsibilities Tier 2 Support providing technical support to the Center including escalated problems with deployed Department of State Applications. We use an ITIL model which stresses first call resolution and when taking the initial service request is empowered (and expected) to use their professional judgement, experience, and training to solve whatever user problem More ❯

with InfoSec. Networking foundations: HTTP, SMTP, DNS, TCP/IP, proxies, and load balancers. Communication: Clear written/verbal communication and presentation skills for technical and senior audiences. Process: ITIL certification (desirable) and familiarity with structured change management. Networking People (UK) is acting as an Employment Business in relation to this vacancy. More ❯

routers. Experience troubleshooting peripherals in NHS or corporate environments. Excellent planning, reporting, and organizational skills. Full UK driving license and enhanced DBS clearance. Relevant technical certifications (e.g., MTA, Azure, ITIL). EDI At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality More ❯

The desire to learn and the ability to maintain high levels of performance whilst working in what can be a high pressure environment. Although not essential a knowledge of ITIL, Microsoft Windows, Office and Active Directory would be advantageous, however appropriate training will be provided. You must have a flexible approach to your work whilst at the same time being More ❯