251 to 275 of 695 ITIL Jobs

Substantial experience in a technical support environment with evidence of continued professional development. Experience of maintaining and supporting computer systems and applications Desirable ITIL Foundation Certificate in IT Service Management Customer Service Qualifications or training Training and experience of data analysis Disclosure and Barring Service Check This post is subject ...

insights. Knowledge of SQL, data queries or data integration concepts. Familiarity with APIs, integrations and data flows between SaaS platforms. Experience working in an ITIL-aligned support environment. An interest in automation, process improvement and making better use of technology and data. ...

Windows 11, and Microsoft 365 administration. Directory Services: Solid grasp of Active Directory user administration and basic Windows Server environments. Methodology: An active ITIL certification and a firm understanding of structured support processes. Core Skills: Basic networking knowledge, excellent communication skills, and a strong appetite to learn new technologies. Nice ...

equivalent in maths and English or equivalent qualifications IT qualification (e.g. ECDL, level 2/3 apprenticeship in an IT subject or equivalent) Desirable ITIL Foundation Knowledge and Experience Essential Proven intermediate IT skills and ability to learn new systems Ability to communicate and to present information clearly and concisely ...

frameworks such as NIST, ISO 27001 or Cyber Essentials Plus. Professional certifications such as Salesforce Administrator, Advanced Administrator, Platform App Builder, PSPO, SAFe POPM, ITIL, CISSP or CISM. If you're interested in this role but not sure if your skills and experience are exactly what we're looking ...

resolution Desirable RESTful API and systems integration experience Azure DevOps or Jenkins for CI/CD Awareness of secure development (OWASP Top 10) ITIL 4 Foundation or service desk/ITSM experience What’s on offer Annual cost of living pay review Pension contributions of up to 10% when ...

demonstrate: Experience leading Service Desk operations within an MSP or IT services environment Experience managing Team Leaders and developing management capability Strong understanding of ITIL and service management best practice A track record of improving operational performance and service quality Excellent stakeholder management and communication skills A hands-on leadership ...

connector and maker governance controls Experience operating application lifecycle management and release controls across development, test, UAT and production environments using Azure DevOps Strong ITIL-aligned service management experience, including incident and problem management, service transition, continual improvement and performance reporting We're building capability in this space ...

enterprise data integration, operational reporting and data governance. Experience working with service management or enterprise service delivery environments. Desirable: MOD/Defence experience, ITIL, ITSM platforms, CMDB data and Power BI. Apply Now An excellent opportunity to join a long-term defence programme, offering up to £600 per day Inside ...

troubleshooting. Confidence supporting Windows 10/11 and Microsoft applications. Familiarity with Citrix, VMware and thin-client environments. An understanding of networking and ITIL service processes. Good communication skills and a focus on helping users. A full clean driving licence. You must be a sole British citizen and eligible ...

small team, and to bring structure to a growing function A proactive, hands-on approach and the confidence to make decisions Nice to Have ITIL Foundation or similar service management training Microsoft certifications Experience supporting small and medium-sized businesses Experience helping a service desk or business scale What ...

Engineer, Technical Test Analyst or Certified Agile Tester (CAT) certification. - Agile or SAFe certification, such as SAFe Practitioner, Scrum Master or Agile Software Engineering. - ITIL Foundation certification. To apply, please send your CV by pressing the apply button. Due to high volume of applications, only shortlisted CVs will be contacted. ...

within an IT Service Desk. Experience using an IT Service Management platform such as ServiceNow. Knowledge of Microsoft 365 and Windows 11. Understanding of ITIL principles or ITIL Foundation certification. Attributes Customer focused and service driven. Proactive and solutions orientated. Strong communicator and relationship builder. Organised, resilient, and accountable. Committed ...

within an IT Service Desk. Experience using an IT Service Management platform such as ServiceNow. Knowledge of Microsoft 365 and Windows 11. Understanding of ITIL principles or ITIL Foundation certification. Attributes Customer focused and service driven. Proactive and solutions orientated. Strong communicator and relationship builder. Organised, resilient, and accountable. Committed ...

services across all hospital sites. The post holder is accountable for the performance and continuous improvement of enterprise IT Service Management (ITSM) aligned to ITIL, ensuring digital services are resilient, responsive, and clinically safe, directly supporting patient care and operational effectiveness across a complex multi-site environment. The role operates … operation of IT Service Management across the UHL Group, ensuring consistency of service delivery across sites while maintaining local responsiveness. This includes embedding ITIL-aligned practices (incident, change, problem, service level management) and ensuring service reliability for critical clinical and operational systems, where failure would directly impact patient safety. Success ...

multi-region infrastructure environments. Scripting & Automation: Proficiency in PowerShell or other automation tools to streamline workflows, system monitoring, and reporting for improved operational efficiency. ITIL & Service Management: Familiarity with ITIL processes, including managing incidents, working with third-party support teams, raising and managing change requests, and driving continuous service improvement. ...

posture and prioritisation of control changes. Advanced Skills in designing and managing systems controls and security systems engineering. Desirable Technical Skills and Qualifications: ITIL Foundation Certificate Essential Experience: Planning and leading significant infrastructure change. Technical leadership in an enterprise environment including operation of service. Visualise, articulate and solve complex problems ...

posture and prioritisation of control changes. Advanced Skills in designing and managing systems controls and security systems engineering. Desirable Technical Skills and Qualifications: ITIL Foundation Certificate Essential Experience: Planning and leading significant infrastructure change. Technical leadership in an enterprise environment including operation of service. Visualise, articulate and solve complex problems ...

automation skills, Knowledge of storage networking, Fibre Channel and Cisco MDS, Exposure to Pure Storage, Commvault or Cohesity would be advantageous, Experience working within ITIL-controlled enterprise environments. This is a hands-on technical role where storage expertise, problem-solving and the ability to take ownership are essential. It will ...

Code into CI/CD pipelines.Knowledge of cloud cost optimisation and FinOps practices.Understanding of Site Reliability Engineering (SRE) principles and practices.Experience working within ITIL, ISO 27001 or Cyber Essentials Plus environments.What you can expect from us...Meaningful workYou’ll be an important contributor to the IT operations that run our entire ...

cloud environments Experience supporting technical escalations and operational issues Strong communication, organisation and stakeholder management skills Experience with areas such as storage and backup, ITIL, ServiceNow, automation or global IT environments would also be beneficial. The opportunity You'll be joining an established and growing infrastructure function within a large ...

external providers. Experience in e-commerce or another business where availability is critical would be helpful. Exposure to Linux/Unix, DevOps or ITIL would also be welcome. If you enjoy getting to the root of technical problems and making infrastructure work better, wed like to hear from you. Apply ...

root cause analysis reports. It would be great if you had: Exposure to cloud networking principles in Azure or AWS. Experience working within an ITIL environment. Knowledge of software-defined networking technologies such as Cisco ACI or VMware NSX. If you're interested in this role but not sure ...

infrastructure sectors. Understanding of operational technology and industrial control systems environments. Knowledge of UK nuclear cybersecurity and regulatory compliance expectations. Relevant certifications including TOGAF, ITIL, CISSP or AWS Solutions Architect. Experience with engineering information systems or construction management platformAdditional Informationð Why Apply Join Assystem and become a key player ...

actions and prevention outcomes. Driving continuous improvement across problem management processes, standards and ways of working. What we're looking for Strong experience of ITIL 4 problem management within a complex technology or service environment. Proven capability in structured root cause analysis and causal factor analysis. Experience investigating recurring incidents ...