City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to More ❯
london, south east england, united kingdom Hybrid / WFH Options
La Fosse
you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to More ❯
slough, south east england, united kingdom Hybrid / WFH Options
La Fosse
you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
La Fosse
you’ll bring 2–4 years’ experience in ITSM reporting, operations, or service analytics Bachelor’s degree in IT, Business Analytics, Computer Science, or related field Working knowledge of ITIL (Foundation certification preferred) Proficiency in ITSM platforms such as ServiceNow, BMC Remedy, or Jira Service Management Strong skills in Excel (pivot tables, lookups), Power BI, and data visualisation Attention to More ❯
users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or REST APIs). More ❯
users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or REST APIs). More ❯
users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or REST APIs). More ❯
users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies Atlassian certification Experience with ITIL 4, Agile, or DevOps frameworks. Familiarity with scripting or automation tools (e.g., PowerShell, Python, or REST APIs). More ❯
Bedford, Bedfordshire, England, United Kingdom Hybrid / WFH Options
Thrive homes
and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, we’re committed to doing the right thing, working More ❯
Bedford, Bedfordshire, South East, United Kingdom Hybrid / WFH Options
bpha
and Microsoft SQL. Qualifications Relevant degree or equivalent experience with MS Dynamics. Power Platform Developer or Functional Consultant certification. Agile or project management certifications (e.g. Scrum, PRINCE2, APM) and ITIL Foundation are a plus. Our Values We take responsibility. We show empathy. We are better together. We are ambitious. At bpha, were committed to doing the right thing, working collaboratively More ❯
Hinckley, Leicestershire, East Midlands, United Kingdom
Amtis Professional Ltd
Experience with: o Microsoft Teams, OneDrive, Exchange Online o Microsoft Defender for Cloud Apps and Entra ID Protection o Migrating legacy file systems to SharePoint Online o Agile or ITIL-based service management practices What We Can Offer in Return: With a robust order book our client offers stability, exciting projects, and opportunities for career growth. You'll be part More ❯
Access, Intune Endpoint Manager, and PowerShell scripting. Successful track record delivering large-scale migration projects, with Tier-3 support experience. Strong analytical, problem-solving, and stakeholder engagement skills. Desirable: ITIL or similar frameworks, regulated/global environment experience, Zero Trust/Copilot, Defender, and Purview exposure. Ready to join an international banking group where you'll be challenged, supported, and More ❯
Access, Intune Endpoint Manager, and PowerShell scripting. Successful track record delivering large-scale migration projects, with Tier-3 support experience. Strong analytical, problem-solving, and stakeholder engagement skills. Desirable: ITIL or similar frameworks, regulated/global environment experience, Zero Trust/Copilot, Defender, and Purview exposure. Ready to join an international banking group where you'll be challenged, supported, and More ❯
Access, Intune Endpoint Manager, and PowerShell scripting. Successful track record delivering large-scale migration projects, with Tier-3 support experience. Strong analytical, problem-solving, and stakeholder engagement skills. Desirable: ITIL or similar frameworks, regulated/global environment experience, Zero Trust/Copilot, Defender, and Purview exposure. Ready to join an international banking group where you'll be challenged, supported, and More ❯
and technical issues to completion * Experience using ticketing systems, remote assistance tools, and incident- management software * Sound understanding of IT systems, cloud services, networking, and cybersecurity principles * Familiarity with ITIL processes, SLA adherence, and service-management frameworks * Excellent communication skills and the ability to translate technical detail into clear, business-oriented language for customers * Microsoft certifications (Dynamics 365 CE, Power More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
skills Excellent documentation skills Flexible team member Customer facing skills Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a pragmatic approach to challenges and More ❯
issues. Maintain budgets, timelines, and service levels. Ensure compliance with relevant laws, regulations, and industry standards. Experience The ideal candidate should possess: Relevant industry certifications strongly preferred, such as: ITIL Foundation/Intermediate/Expert, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), Microsoft Certified: Azure Administrator/Solutions Architect. Cisco Certified Network Associate (CCNA) or higher Proficiency More ❯
issues. Maintain budgets, timelines, and service levels. Ensure compliance with relevant laws, regulations, and industry standards. Experience The ideal candidate should possess: Relevant industry certifications strongly preferred, such as: ITIL Foundation/Intermediate/Expert, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), Microsoft Certified: Azure Administrator/Solutions Architect. Cisco Certified Network Associate (CCNA) or higher Proficiency More ❯
s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills More ❯
s, Print Management, AD Sync) along with knowledge of Windows Desktop 10/11 Excellent Office 365 knowledge (Email concepts, SharePoint, OneDrive, Azure AD) Experience of working within an ITIL environment would be valuable Technical qualifications such as CompTIA+, Network + would be advantageous Experience within a Law Firm or similar area desirable but not essential Excellent customer service skills More ❯
delivery & leadership of IT and Cloud Operating Models. Proven delivery experience and leadership of Technology Operations/operational delivery, Product Management - such as Service Delivery, IT Service Management practices, ITIL, DevOps and continual service improvement. Proven experience to evidence your understanding and articulation of the impact of emerging trends such as AI, Robotics & Digital reality on today's organisations for More ❯
Allington, Salisbury, Wiltshire, England, United Kingdom
Sopra Steria
Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified More ❯
best practices to inform and enhance technical strategies. Qualifications and Experience: Bachelors degree in Computer Science, Engineering, InformationTechnology, or a related field; Relevant certifications (e.g., PMP, Agile, Scrum, ITIL). Masters in a relevant field advantageous. 10+ years of experience in technical project or delivery management, with a strong focus on development, infrastructure, or related domains, and people management More ❯
practices to inform and enhance technical strategies. Qualifications and Experience: Bachelor’s degree in Computer Science, Engineering, InformationTechnology, or a related field; Relevant certifications (e.g., PMP, Agile, Scrum, ITIL). Masters in a relevant field advantageous. 10+ years of experience in technical project or delivery management, with a strong focus on development, infrastructure, or related domains, and people management More ❯
woking, south east england, united kingdom Hybrid / WFH Options
McLaren Racing
working environments, with flexibility to travel and work non-standard hours aligned to the racing calendar, supporting the team from the factory during race and test events. Familiarity with ITIL framework and service management principles. Excellent troubleshooting, analytical, and problem-solving skills. Experience with service desk tools (e.g., ServiceNow, Jira, Freshservice). Ability to analyze data and produce meaningful reports More ❯