understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Vero HR
organisation and time management A team player who can build positive relationships with colleagues and clients Passion for delivering excellent service Confident with Microsoft Office (Word, Excel, Outlook etc.) ITIL awareness would be a bonus, but not essential Don't worry if you don't tick every box - our client is open to people from a range of backgrounds, especially More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Network IT
stakeholders, aligning data solutions with strategic business goals. Own delivery and integration of enterprise data pipelines and platforms, ensuring stability and scalability. Maintain rock-solid operational standards, aligned with ITIL, ISO27001, and internal security policies. Shape and influence data architecture, process standards, and reusable frameworks including AI and RPA capabilities. Oversee vendor management and service contracts, ensuring SLA performance and More ❯
OL11, Rochdale, Greater Manchester, United Kingdom
Lotus Recruitment
understanding (routers, switches, VPNs etc) Excellent communication skills & a customer-focused approach Organised, reliable & proactive Full UK driving licence & transport - Essential & non-negotiable Desirable: Relevant IT certifications (CompTIA, Microsoft, ITIL etc) Previous experience mentoring or training junior team member More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Blues Point Ltd
environments. Analytical problem-solver with the ability to manage and prioritise your own workload. Experience of supporting software in a regulated environment. Familiarity with IT Service Management frameworks (e.g. ITIL) and SQL Server is advantageous. Previous exposure to middleware and/or LIS systems would be a plus. What you’ll bring A results-oriented, customer-focused mindset. Commitment to More ❯
such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. Thats why were committed to More ❯
plans to enhance IT service delivery and support the mission-critical operations of the Army Aviation Center of Excellence. Ensure compliance with government regulations and industry best practices, including ITIL, to optimize service delivery and customer satisfaction. Manage and coordinate cross-functional teams focused on Audio/Visual Support, Systems Administration & Cloud Support, Customer Service Support Center, Cyber Compliance & Support More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
Plus Qualifications GCSES at Grade C or above in English & Mathematics or equivalent Industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and lifestyle discounts free DBS check More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Bedford Consulting
Years experience in Service Delivery Management within a Managed Services or SaaS environment . ✔ Proven ability to manage client relationships , ensuring high levels of satisfaction and engagement. ✔ Knowledge of ITIL processes within the service operation and transition layers. ✔ Ability to analyse service performance metrics and drive continuous improvements. ✔ Excellent communication and stakeholder management skills . Desirable: ➕ Conversational knowledge of Anaplan More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
Years experience in Service Delivery Management within a Managed Services or SaaS environment . ✔ Proven ability to manage client relationships , ensuring high levels of satisfaction and engagement. ✔ Knowledge of ITIL processes within the service operation and transition layers. ✔ Ability to analyse service performance metrics and drive continuous improvements. ✔ Excellent communication and stakeholder management skills . Desirable: ➕ Conversational knowledge of Anaplan More ❯
london, south east england, united kingdom Hybrid / WFH Options
Bedford Consulting
Years experience in Service Delivery Management within a Managed Services or SaaS environment . ✔ Proven ability to manage client relationships , ensuring high levels of satisfaction and engagement. ✔ Knowledge of ITIL processes within the service operation and transition layers. ✔ Ability to analyse service performance metrics and drive continuous improvements. ✔ Excellent communication and stakeholder management skills . Desirable: ➕ Conversational knowledge of Anaplan More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Peregrine
status, risks, and progress. Influence service design to reflect operational and customer needs early in the lifecycle. Requirements Advanced Excel and PowerPoint for reporting, analysis, and presentations. Knowledge of ITIL practices and project delivery methodologies (e.g., Agile, Prince2). Familiarity with tools such as Remedy or ServiceNow. Experience in service transition, operational change, or early-life support within complex, regulated More ❯
service delivery. You have experience in and enjoy collaborating with a wide range of team members to meet key performance indicators. Experience with developing and implementing Service Improvement Plans, ITIL or incident management would also be advantageous. Excellent organizational skills: ability to prioritize, manage, multi-task and implement projects multi-functionally. More ❯
manner Qualifications: IT Operational Management experience spanning across multiple enterprise environments, including DoD and commercial Experience in IT operations with a focus on Desktop User Experience Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Strong verbal and written communication skills; ability to interact with senior leadership Familiarity with enterprise … Years of experience: 5 or more years of experience in IT operations management, network control center (NCC) or enterprise operations center (EOC) roles Certification Requirements: Required: CompTIA Security+ Preferred: ITIL Certification (e.g., ITIL 4 Foundation, ITIL 4 Managing Professional) Relevant technical certifications (e.g., Microsoft Certified: Azure Administrator Associate, AWS Certified SysOps Administrator - Associate) Education Requirements: Desired - Bachelor's degree in More ❯
Stevenage, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
ITIL Specialist (x4 sought) Location: Stevenage Area (UK) initially full-time on-site Package: Competitive basic salary + on-call & occasional overtime Additional comments: Due to the client, we are ideally seeking applicants with Security Clearance The Computacenter ITIL service will support the customers ITIL process to enable the customer to deliver their ITIL services, such as problem and change … management. The ITIL team works with the customer and a typical day could involve attending customer led ITIL meetings, for example a problem review or change board, and collaborating with stakeholders to follow the customers ITIL procedures to maintain compliance of them. Youll be supporting ITIL services and process for asset, change, release, incident and problem management based at a … customer site in Stevenage What youll do Provide support as an ITIL generalist, interfacing into our customers ITIL teams. Provide change control support ensuring governance and compliance with our customers process. Contribute to problem management by identifying trends, analysing root causes, and supporting resolution planning. Participate in an on-call rota with the team, to assist with incident management if More ❯
customer service focus. Strong documentation and governance writing skills. Works well independently and collaboratively. Builds strong relationships with end users. Knowledge of PaaS, SaaS, and IaaS technologies. Understanding of ITIL, GDPR, and security principles. Location. The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office. Please note More ❯
customer service focus. Strong documentation and governance writing skills. Works well independently and collaboratively. Builds strong relationships with end users. Knowledge of PaaS, SaaS, and IaaS technologies. Understanding of ITIL, GDPR, and security principles. Location. The location for this role is 16 Summer Lane, Birmingham, B19 3SD with at least 2 days a week spent in the office. Please note More ❯
issues associated with the delivery of data for finance management and reporting Relevant technology and project/programme management qualification are an additional bonus, e.g. Agile, Prince2, PMP, TOGAF, ITIL What we look for Someone who is passionate about reaching their full potential and excelling in their career Someone with energy, enthusiasm and courage who enjoys solving complex problems and More ❯
. Strong project management and organizational skills. Excellent interpersonal and communication skills across diverse, multi-regional teams. Preferred Certifications Cisco Certified Network Associate (CCNA), Professional (CCNP), or Expert (CCIE) ITIL Foundation Microsoft Certified: Azure Administrator Associate CompTIA Network+ Titles Encouraged to Apply IT Infrastructure Manager Global Network Manager Data Center Manager Network Operations Manager Cloud Infrastructure Manager Enterprise Infrastructure Lead More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Euro Projects Recruitment
Wi-Fi, firewalls) Familiarity with backup & DR solutions (Veeam, Rubrik, etc.) Confident communicator able to update stakeholders and create clear documentation Relevant certifications (Azure, VMware, MCSA/MCSE, PRINCE2, ITIL) are desirable Why become an Azure Infrastructure Project Engineer here? Opportunity to deliver end-to-end Azure and infrastructure projects rather than just BAU support Accredited IT services provider: ISO27001 More ❯
Desired Qualifications: Certified in one or more of the following areas: Project Management Professional (PMP), Certified Associate in Project Management (CAPM), CompTIA Project+, Agile, Scrum, or IT InfrastructureLibrary (ITIL). Knowledge and/or experience using Microsoft Office SharePoint Server (MOSS) and Outlook Web Apps (OWA) to provide an enterprise platform to share and manage content, knowledge, and applications More ❯
as needed. What you have :Minimum: Indicate the minimum education, skills, and experience required. Strong knowledge of technologyinfrastructure, including hardware, software, networks, and telecommunications systems. Familiarity with the ITIL framework and best practices for technology operations. Experience with incident management, problem management, and change management processes. Strong analytical and problem-solving skills, with the ability to identify and resolve More ❯
s degree in Computer Science, InformationTechnology, or related field (Master's preferred). Certifications: TOGAF, Azure/AWS/GCP Architecture, VCP, CCNP/CCIE, or equivalent. Preferred: ITIL, CISSP, HCISPP. Experience 10+ years of experience in IT infrastructure roles, with at least 5 years in architecture and strategy within a hospital or healthcare system. Proven leadership in designing More ❯
a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. More ❯