326 to 350 of 550 ITIL Jobs

multi-function teams across service desk, field engineering and projects. A track record of driving operational improvement, transformation and scaling services. Strong understanding of ITIL or similar service management frameworks. Someone who can balance strategic thinking with a hands-on, delivery-focused approach. A collaborative leader who can bring teams ...

. Ability to work effectively with colleagues and stakeholders at all levels. Strong negotiation and persuasion abilities. Nice-to-Have Skills Understanding of the ITIL framework. Knowledge of UK Payroll legislation. Experience working in the healthcare sector. What you need to do now If you're interested in this role ...

SLAs, service reporting, and improvement initiatives * Confident communicator with the ability to manage escalations professionally and empathetically * Structured, organised, and comfortable taking accountability Desirable: * ITIL certification (or equivalent practical experience) * Experience supporting ISO audits * Background within an MSP environment * Experience working alongside Customer Success or relationship management teams Why Apply ...

structured escalation handling. Desirable Familiarity with CRM and Microsoft SharePoint for contract/renewal administration; understanding of ISO aligned documentation discipline. Working knowledge of ITIL service concepts and MSP tooling (e.g., RMM/monitoring, ticketing, documentation). (Our stack referencesNinjaOne/RMM, IT Glue). ...

programming language), hybrid cloud/on-prem environments. Sector experience in food and drink, retail, logistics, or e-commerce. Relevant certifications such as ISTQB, ITIL, or equivalent. What Were Looking For Attention to Detail: Balances overarching strategy with careful planning and execution. Organisation: Takes a structured approach to work. Collaboration ...

DHCP. Mobile device support and MDM platform administration experience. Hands-on experience supporting Microsoft Exchange, Teams, and SharePoint. Strong understanding of ITIL processes and experience with ITSM tools. Demonstrated ability to work autonomously and take ownership of complex technical challenges. Excellent troubleshooting, problem-solving, and analytical skills. Strong communication … Plus standards and auditing processes. PowerShell scripting and automation capabilities. Microsoft certifications (MCSA, Azure Administrator, etc.). CompTIA A+/Network+ or CCNA certifications. ITIL Foundation certification. Location: This role is based on site in Fareham , working closely with our IT Manager and collaborating with our international team. Security Requirement ...

Line Technical Support Engineer/IT Service Desk Analyst will act as an escalation point, manage service desk tickets to SLA, contribute to ITIL processes and support digital transformation initiatives while building strong client relationships. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team … access to a vehicle Previous experience in a customer service focused IT support or service desk role Experience with ticketing systems, SLAs and ITIL-based processes Proven experience supporting Microsoft 365 including Azure Active Directory, Exchange Online and SharePoint Online Experience administering Windows environments and end-user devices Strong troubleshooting ...

into our people and technology. Your new role: Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service Supporting and advising around the required ITIL services and subsequent service delivery for the ARP Service … report the service performance of all service activities against the agreed service performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of ITIL processes Identify, record and manage all service vulnerabilities which impact or may impact the Customer Review existing IT Service Management processes, particularly Problem Management, present ...

into our people and technology. Your new role: Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service Supporting and advising around the required ITIL services and subsequent service delivery for the ARP Service … report the service performance of all service activities against the agreed service performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of ITIL processes Identify, record and manage all service vulnerabilities which impact or may impact the Customer Review existing IT Service Management processes, particularly Problem Management, present ...

environments. Expertise in platform upgrades, patching, troubleshooting, and performance tuning . Solid understanding of server hardware, storage integration, and enterprise networking . Knowledge of ITIL processes (incident, problem, change). Desirable Skills: Experience in financial services or regulated environments . Scripting/automation skills (PowerShell, Python) and Infrastructure as Code ...

across your assigned areas. What you'll be doing Managing IT services for assigned business areas, internal IT functions, and vendors in line with ITIL best practice. Leading Service Design and Transition activities and reviewing Service Impact Assessments for new initiatives. Maintaining and managing the IT Service Portfolio. Monitoring … service improvement projects. Identifying opportunities for cost savings within your service portfolio. What we're looking for Qualifications Degree-level education or equivalent experience. ITIL 4 or ITIL v3 Foundation (ITIL 4 Practitioner in Supplier Management desirable). Knowledge & Experience 4+ years in IT roles. 2+ years in IT Service ...

products like Wildfly or PostgreSQL; Professional experience with Scripting and/or Automation with Bash, Ansible, Perl, Python; Configuration and deployment automation with Jenkins; ITIL and Service Management knowledge, certification is desirable Very good knowledge of English (C1) and excellent communication skills. If you're interested in this job please ...

practices. Identify service improvements to reduce risk and improve stability. Producing high quality implementation scripts, test plans and change controls for all network changes. (ITIL Framework) Be expected to upskill your knowledge of different technologies (Project related) Create, maintaining, and reviewing operational and technical design documentation. As part ...

first, SOA, and event-driven architecture. Evaluate cloud models (SaaS, PaaS, IaaS) in multi-cloud environments. Integrate architectural decisions into enterprise delivery methodologies (SDLC, ITIL, DevOps). About You You will be a strategic, influential technology leader who has: Led large, complex enterprise architecture functions. Demonstrated experience turning technology strategy ...

security operations, incident response, threat intelligence, and vulnerability management. In-depth knowledge of regulatory requirements, security frameworks and industry standards (e.g., ISO 27001, NIST, ITIL). Hands-on experience with cloud security governance, particularly Microsoft Azure 'Great to have' experience: Experience working in a Retail, Food & Beverage or similar environment ...

supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem ...

supportability and cost-effectiveness. Monitor EUD service delivery and contribute to improvement plans for better operational performance. Ensure all service support documentation adheres to ITIL V3 standards and engage effectively in Incident, Change, Problem, and Request management. Identify and implement service improvements and cost-saving initiatives. Participate in the problem ...

documentation Desirable Experience/Certifications CISA (Certified Information Systems Auditor) Experience supporting SOX implementations or controls transformation programmes Familiarity with COBIT and/or ITIL frameworks Experience working with external auditors in a SOX environment GRG Executive Search is committed to encouraging and celebrating applicants from different backgrounds, whatever their ...

documentation Desirable Experience/Certifications CISA (Certified Information Systems Auditor) Experience supporting SOX implementations or controls transformation programmes Familiarity with COBIT and/or ITIL frameworks Experience working with external auditors in a SOX environment GRG Executive Search is committed to encouraging and celebrating applicants from different backgrounds, whatever their ...

Infrastructure and services, including cloud, software, networks and applications. Ideally as Problem Manager/Problem Analysis/Problem Coordinator should have excellent knowledge of ITIL, (ITIL v 4 accreditation is ideal). As you'll be collaborating with cross-functional teams and stakeholders, excellent communication is a must and organisational ...

perspective, including 'as is', 'to be' and transitional states.12-month contract, Inside IR35, working both remotely and on-site in Salisbury. Responsibilities & Experiences : TOGAF ITIL Own the enterprise architecture vision, strategy and roadmaps from a business, technology and data perspective, including 'as is', 'to be' and transitional states Understand ...

with application lifecycle management and deployments Strong problem-solving and troubleshooting skills Ability to work independently and collaboratively in a fast-paced environment Desirable ITIL v4, PRINCE2, or Microsoft certifications Experience leading ERP or enterprise-scale digital transformation projects Benefits Competitive salary Pension scheme, health cash plan, and share incentive ...

Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel - Knowledge of Remote Access systems and focusing on supporting remotely - Understanding of ITIL (v2 or v3), understanding of ISMS/ISO27001 would be desirable. AV Support Assistant/AV Specialist/Unified Communications Analyst In accordance with ...

procurement management or IT asset management Knowledge of supplier governance and procurement processes Experience managing IT assets and/or software licensing Familiarity with ITIL or service delivery frameworks Strong analytical, negotiation, and stakeholder engagement skills Experience using asset management or procurement systems ...

other day-to-day activity. Basic knowledge on Autosys (i.e - create new job's/Modify the existing Job's). Strong Knowledge in ITIL PL/SQL Language Skills: • English - Expert ...