526 to 547 of 547 ITIL Jobs

this role, you should have: Proven experience working as an IT Service Manager or in a similar IT service delivery role Understanding of ITIL principles and best practices ITIL certification (desirable) Experience managing service transition activities Familiarity with incident management processes and tools Understanding of project management methodologies (desirable ...

this role, you should have: Proven experience working as an IT Service Manager or in a similar IT service delivery role Understanding of ITIL principles and best practices ITIL certification (desirable) Experience managing service transition activities Familiarity with incident management processes and tools Understanding of project management methodologies (desirable ...

ServiceNow support, maintenance, migrations, upgrades, integrations and implementations. Ability to design technical solutions from customer requirements and translate into functional specifications. Strong understanding of ITIL processes with ability to map requirements to ITIL and industry standards. Experience reviewing ServiceNow license data and monitoring compliance. Mandatory certifications: ServiceNow System Administrator, ServiceNow … HRSD Implementation Specialist, ITIL v3 Foundation. ...

experience of working in a global law firm Experience in an international environment, working with globally dispersed teams Excellent partner/lawyer engagement experience ITIL certification and good knowledge of ITIL processes Forward-thinking in regard to new technologies Possess exceptional communication skills Similar job titles could include IT Service ...

with a focus on delivering exceptional service. Desirable Skills & Experience Experience working in a manufacturing environment or hybrid project/BAU settings. Knowledge of ITIL principles or relevant certifications (eg, ITIL, PMI, Prince2). Prior experience shaping or improving a service desk function. Robert Walters Operations Limited is an employment ...

components as per the design Your Profile Essential Skills/Knowledge/Experience Experience as a Technical Architect in ServiceNow Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture Solutions Understanding customer business requirements and converting them to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading … Management expertise Review, and do proactive analysis and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL/industry standards Must ...

developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Proficient in financial management with practical experience of budget management. Where you’ll work: Right ...

Adoption Network, IT Support/L2/L3 community animation). Working knowledge of change management best practices (Prosci/ADKAR and/or ITIL Change). Solid understanding of IT support processes (ITIL, service desk, escalation workflows). English: mandatory (B2 minimum). If you're interested, apply directly ...

/BI, and transformation programmes Experience managing budgets, suppliers, and large teams Solid understanding of IT governance, cyber security, and service management frameworks (e.g. ITIL) Experience delivering technology strategy and organisational change Strong stakeholder management and ability to communicate complex technical concepts clearly Experience operating in complex, multi-stakeholder environments … Relevant certifications (e.g. ITIL, PRINCE2, MSP) advantageous This is a high-impact leadership role suited to someone who can combine strategic vision with operational delivery, playing a key role in shaping and evolving the organisation's technology landscape. ...

secure and well-governed solutions. Non-Negotiables: Technical solution design ( HLD/LLD ) Microsoft 365 ( Power Platform/Power Automate ) Enterprise infrastructure & systems knowledge ITIL (change, incident, problem) Solution design across functional & non-functional requirements Stakeholder management (technical + non-technical) Strong documentation skills Security, governance, regulated environments What … Power Automate Power Platform RPA/automation workflows Hybrid environments On-prem and cloud-connected systems High-level design documentation Low-level design documentation ITIL frameworks Infrastructure, application and integration design Core Responsibilities: Design end-to-end solutions across automation, AI and infrastructure Produce HLD/LLD documentation for delivery ...

extensive Linux admin across Debian/CentOS/RHEL flavours). Agile/DevOps experience; tools like Ansible, Puppet, Zabbix (FAI/Slurm ideal); ITIL Foundation. Strong stakeholder communication, problem-solving, and a broader data centre vision to lead effectively. Desirable: OpenStack, Kubernetes, CI/CD, Docker, scripting, cloud/… great fit: Services Team Leader, Infrastructure Lead, DevOps Manager, Linux Ops Lead, Data Centre Supervisor; Linux (Debian/RHEL), Ansible, Puppet, Zabbix, Slurm, Agile, ITIL, DevOps tools. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate ...

London based global law firm on a permanent basis. Key Responsibilities Define and manage knowledge management strategy, governance, taxonomy, and lifecycle aligned to ITIL Own and optimise the ServiceNow Knowledge Base, ensuring accurate and accessible content Drive knowledge adoption through stakeholder engagement, training, and continuous improvement Use analytics, feedback … teams Ensure smooth transition to production with minimal disruption and conduct post-transition reviews Key Experience Experience in knowledge management and service transition within ITIL environments Proven track record delivering complex service transitions in global settings Strong knowledge of taxonomy, metadata, and content lifecycle management Experience with ServiceNow and knowledge ...

operational teams. Manage Mainframe Automation tools, ensuring compliance with security and policies (e.g., CyberArk, ServiceNow). Handle problem escalations, including vendor support, and follow ITIL processes (Change, Incident, Root Cause Analysis). Potential 24x7x365 on-call support. Required Skills: Knowledge of Mainframe systems (OPS MVS, CA-View, CA-Deliver, REXX … . Experience with Mainframe Operations: JCL, ISPF, JES2, z/OS. Familiarity with ServiceNow, ITIL processes, and Agile concepts. Ability to handle Splunk dashboards, alerts, and basic file transfer knowledge. Desirable Skills: Experience with BMC AMI Ops Automation, BMC Control-M. Knowledge of REST APIs, SAS, and Windows servers. ...

Acting as a key point of escalation for automation-related issues (internal and vendor) Representing your team in technical and stakeholder meetings Working within ITIL frameworks (Change, Incident, Problem & RCA) Managing tools in line with security and compliance standards (e.g. CyberArk, ServiceNow) Supporting on-call activity where required for critical …/BMC Automation tools I-Dash/CA7 administration Exposure to REST APIs, Windows Server, SAS Familiarity with ServiceNow, Agile ways of working, ITIL processes Why this role? Work in a highly technical, enterprise-scale environment Be part of a team where your expertise directly impacts critical systems and operations ...

Doing The role will be responsible for the effective delivery of IT Software and Hardware Asset and License Management across IT, using an ITIL framework. You will be a senior lead in defining, implementing, maintaining and continuously improving the IT Asset (ITAM) services, ensuring efficient creation, maintenance and management … CMDB. Management and enhancement of toolsets for Software and Hardware. Development and production of regular reporting. Professional qualifications or essential experience required: Ideally ITIL foundation plus other relevant ITIL intermediate level qualifications. Extensive knowledge of IT Software and Hardware Asset Management and Contract and License management principles, processes, standards ...

monitor, and report on critical metrics including First Contact Resolution (FCR) , Mean Time to Resolve (MTTR) , and CSAT . Process Governance: Implement and refine ITIL-based processes for Incident, Request, and Problem Management. Knowledge Strategy: Oversee the creation and maintenance of a comprehensive Knowledge Base to drive user self-service … business. Who You Are The Coach: You have 3+ years of experience leading IT support teams and a passion for helping people grow. The ITIL Expert: You live and breathe service frameworks (ITIL v4 certification is highly preferred). The Communicator: You can translate 'server-speak' into plain English ...

challenging assumptions Evaluating suppliers and understanding contractual frameworks Supporting conflict resolution and cross-team collaboration Qualifications desired include TOGAF or ISEB, and one of: ITIL, IT4IT or COBIT. Interested? Please apply below Enterprise Architect, EA, TOGAF, ISEB, ITIL, IT4IT, COBIT, Architecture, Hybrid, SC Cleared ...

Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier ...

IT Senior Network Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. ...

business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption ...

Administration * Oracle ASM * Oracle RMAN * Oracle GoldenGate * UNIX experience, to include basic administration and KSH shell scripting * Oracle Enterprise Manager * MS SQL Server * ITIL (equivalent, or experience working in an environment with Change/Release Management processes). * Strong skills in verbal and written communication including the writing and reviewing … Experience of working effectively as an individually, or as part of a highly motivated small to medium sized teams in an * Infrastructure/Application ITIL based support environment * Experience of supporting business critical real-time systems, ensuring high levels of availability through your direct * actions. * Demonstration of accountability ...

Design and develop application and technological architectures that meet project and customer requirements. Provide expert guidance on middleware technologies and architecture standards (TOGAF, Archimate, ITIL). Assess existing systems and propose solutions to meet technological evolution goals. Draft and validate technical specifications , identify risks, and recommend best practices. Coordinate activities … experience as a Solution Architect in complex systems integration projects. Strong knowledge of middleware technologies and application architectures. Expertise in architecture frameworks: TOGAF, Archimate, ITIL . Why Apply: Work on critical defence sector projects with cutting-edge technologies. Long-term engagement with competitive daily rates. Opportunity to collaborate with highly ...