551 to 575 of 2,515 ITIL Jobs

leading architecture teams, preferably within a policing or public sector environment. You should be educated to degree level or have equivalent relevant experience and have a strong understanding of ITIL and other service and quality management frameworks. Additionally, you should have knowledge of digital transformation and continual delivery techniques, along with proven experience in business analysis, solution optioneering, and solution More ❯

virtualised environment Database familiarity with MS SQL Server Desktop skills including WDS, MDT and familiarity with a broad range of Line of Business applications including those with complex requirements ITIL standards and the day to day application of these Networking: Cisco Meraki, Mikrotik, Unifi networks (up to 2000 devices) End User Computing (Windows + Mac) Office 365 + Google Workspace More ❯

with Server Architecture, VMWare, Veeam Experience with Windows Server, Active Directory, SharePoint Experience with Network Infrastructure, Firewalls, Switches, and Routers Desirable: Experience with IPS and IDS Experience with Linux ITIL Our non-negotiables: You must be eligible to work and live in the UK Due to the highly secure nature of the projects youll be working on, you must be More ❯

Software Asset Manager), CITAM (Certified IT Asset Manager), or equivalent vendor-specific licensing certifications. Experience with SAM tools (e.g., ServiceNow SAM Pro, Flexera One, Snow Software). Knowledge of ITIL framework and its application to IT Asset Management. Experience in developing and delivering SAM training programs. Familiarity with data analytics and reporting tools (e.g., Al. Experience working in a professional More ❯

ServiceNow implementation. Works with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities • Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. • Create and maintain … testing methodology • Exposure to ServiceNow applications like Telecommunication Management System (TSM), Telecommunications Network Inventory (TNI), Order Management Telecommunications (OMT) modules, etc. • Experience with JIRA, Git and Confluence. • Understanding of ITIL foundation or ITIL certified. • AWS cloud and ServiceNow certifications. • Bachelor's degree in a technical field such as System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related More ❯

CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications. Six (6) years of experience with Service Management (ITSM) is required. ITIL 4 platform certification is required. If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and More ❯

CE certification requirements can be fulfilled with either Microsoft OS, Cent OS/Red Hat OS CE certifications. Eight (8) years of experience with Service Management (ITSM) is required. ITIL 4 platform certification is required. If assigned to Directory Services TTOs, experience with Active Directory, Identity Management, SCCM, DNS, Group Policy, Active Role Servers, Privileged Account Management (PAM) Services, and More ❯

MS Access (or other SQL Databases) Knowledgeable MS SharePoint End User PMP or Defense Acquisition Workforce Improvement Act (DAWIA) Program Management Level III Other DAWIA certifications desirable Agile or ITIL certifications desirable CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯

across the program team. Education, Certification & Experience Requirements Education Required: Bachelor's degree in Business Administration, Management, Information Technology or related field. Certification Required: PMP (Required). CSM, SAFe, ITIL, PgMP, PMI-ACP are a plus. Experience Required 7+ years of experience in program or project management, with at least 3 years leading multi-disciplinary teams in complex environments. Proven More ❯

Overview Abile Group has an exciting and challenging opportunity for a Software Virtualization Engineer on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer. All the personnel on the team will work together More ❯

part of a team Business process modelling (with ability to use a conventional modelling notation, e.g. UML) Skills Desired: Lean Six Sigma experience Agile/SAFe experience APM PFQ ITIL 4 exposure Knowledge of Service Oriented Architecture Working with large-scale and complex integration programmes Working with 3rd party suppliers Clearance Requirements: BPSS Pre-screening required to start SC Required More ❯

with Windows 10/11, macOS, laptop provisioning, headset/audio troubleshooting, Google Workspace, Zoom and meeting room equipment. You have in-depth knowledge of ITSM software. Experience with ITIL framework or other IT service management methodologies. Great interpersonal skills - you know how to connect with people and have effective communication skills. Ability to guide, train, and motivate team members More ❯

Skills/Experience 2+ years' supporting Microsoft OS, Office 365, collaboration software and experience with desktop builds 2+ years' demonstrated performance as an administrator for End User support systems ITIL V4 Foundation A Full UK Driving License (Regional office travel will be required) Desired Skills/Experience Strong ability to make decisions on routine work and interpret and enforce established More ❯

late 2024. More information: We are seeking an experienced Lead IT Support Engineer to join our team. As the Lead IT Support Engineer you will bring extensive knowledge of ITIL, ability to manage others while maintaining a hands-on approach. You will play a crucial role in ensuring the efficient and smooth operation of our service desk and support function. More ❯

principles of systems engineering, IT infrastructure, and operational best practices. Proficiency in systems analysis and troubleshooting. Experience with automation tools and scripting languages. Familiarity with standard industry practices, including ITIL or other service management frameworks. Excellent analytical and problem-solving skills. Strong organizational skills with the ability to manage multiple tasks and prioritize work accordingly. Effective communication skills, both verbal More ❯

years in a 3rd line support role Experience in technical migrations and installations independently Experience working in a busy team environment and at customer sites Ability to follow ITIL and industry-standard best practices Strong documentation and knowledge sharing skills Ability to meet SLAs, project plans, and KPIs Excellent communication skills, personable and articulate Ability to explain technical concepts simply More ❯

out early life support activities such as providing support advice to initial users. Experience & Qualifications: Desirable to have working knowledge in RMS (Niche), Pronto and CAD systems Familiarity with ITIL or similar service management frameworks. Stakeholder/Customer Engagement and customer service. Demonstrable skills in managing complex workloads and performance delivery. GDPR, Data Protection awareness. Cyber security awareness. Some knowledge More ❯

role Excellent communication and interpersonal skills, with a focus on providing exceptional customer service. Demonstrate ability to troubleshoot and resolve technical issues efficiently. ITILv4 Foundation Certified or familiarity with ITIL practices and principles is advantageous. Relevant certifications such as CompTIA A+, Microsoft Azure Fundamentals, Microsoft 365 Fundamentals, or similar are highly desirable. A clear grasp of current IT developments and More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

Certified environment. Experience working with remote users. Apple Device Support. Knowledge of IT Security practices including implementations of SSO and MDM policy design and implementation. Knowledge or experience of ITIL best practices Behaviours and PACT values Enthusiastic and Motivated Customer Focused Attention to details Working well in a small team Excellent communication skills Technical skills Microsoft Entra ID or Google More ❯

remote access tools. Excellent written and verbal communication skills. Pleasant, professional demeanor and strong administrative skills. Desired Qualifications Experience using ServiceNow Workflow. Certifications: HDI Customer Service Representative (HDI-CSR), ITIL Foundations (v4), Security+, A+. Experience working on civilian federal government agency contracts. Ability to train others. Education High school diploma or GED required; Associate's degree or two years of More ❯

experience in a technical support or infrastructure analyst role (5+ years) Strong Windows and Linux OS experience — including scripting (PowerShell/Shell) Understanding of database administration and storage planning ITIL Foundation qualification or equivalent service delivery understanding Excellent problem-solving skills and proactive approach to system issues Great communication skills with the ability to liaise with both technical and non More ❯