the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
O365, Operating system. Windows 11, Mac OS, JAMF technologies. Strong proficiency in image creation, customization, and application packaging is an added advantage Knowledge of ITSM tools, Service Now Excellent troubleshooting skills with the ability to diagnose and resolve complex issues. Strong communication skills to collaborate effectively with cross-functional teams more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
the following procedural disciplines in an enterprise environment: Systems Engineering and Integration Project Management Cloud Systems familiarity Proficiency in Microsoft Office applications and Jira ITSM Experience in installing/maintaining Commercial Off-the-Shelf (COTS) and Free Open Source Software (FOSS) Systems Engineering, Integration, and Test (SEIT) using the NSIS more »
technology areas including Office 365, Networking, Windows Desktop Support and Backups. Ideally 2-3yrs experience. Key Responsibilities: Manage tickets logged in our ITServiceManagement System and prioritise these in relation to the set SLA agreement in place with the customer, the risk and approximate amount of time required more »
Great Ormond Street Hospital for Children NHS Foundation Trust
Good working knowledge of Microsoft Active Directory, SCCM, InTune, ATP/MDE or other Endpoint/MDM management systems Demonstrate knowledge of using ITServiceManagement systems for call logging, reporting and escalation Skills/Abilities Essential Organisational and Planning skills. Able to multi-task, prioritise and ensure parallel delivery more »
Berkeley Square - Talent Specialists in IT & Engineering
strategies and drive continuous improvement initiatives. The ideal candidate will have extensive experience in financial services and a strong background in ITServiceManagement (ITSM) and incident management. Key Responsibilities: Lead the development and implementation of proactive problem management strategies to identify and resolve recurring IT issues. Conduct thorough root … in incident management activities as needed to support the timely resolution of IT incidents and service disruptions. Qualifications: Strong understanding of ITServiceManagement (ITSM) frameworks, particularly ITIL. Proven track record of leading problem management initiatives and driving process improvements. Excellent analytical and problem-solving skills with the ability to … collaborate with diverse teams and stakeholders. Relevant certifications such as ITIL Foundation, ITIL Practitioner, or Certified Problem Manager (CPM) are highly desirable. Experience with ITSM tools such as ServiceNow, Remedy, or HP Service Manager is preferred. more »
experience in: Working in a Defence-based (or similar) environment, as well as an understanding of the MODs ICS security policy Active Directory administration ITSM/ITIL Policies and Processes, ideally ITIL v4 CompTIA A+ IT Qualification Certification in Microsoft Technology Associate IT Infrastructure and/or End-User Compute more »
implementation. · Documenting support activities, solutions, and creating knowledge base articles to drive continuous improvement and knowledge sharing. Experience with Windows Server. · Experience in utilising ITSM tool sets. · Experience with repairs such as troubleshooting computers that will not power on, storage issues and broken laptop screens would be an advantage Join more »
implementation. Documenting support activities, solutions, and creating knowledge base articles to drive continuous improvement and knowledge sharing. Experience with Windows Server. Experience in utilising ITSM tool sets. Experience with repairs such as troubleshooting computers that will not power on, storage issues and broken laptop screens would be an advantage. Join more »
in IT Support with ServiceManagement or an end-user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of ITServiceManagement systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Managementmore »
Keynsham, Somerset, United Kingdom Hybrid / WFH Options
Robert Half
Ability to analyse and manipulate raw data and turn it into meaningful reports (eg Excel, PowerPivot, PowerBI) Knowledge and experience of the ITIL ITServiceManagement Framework Experience in the management and configuration of ServiceManagement Toolsets (ZenDesk) Awareness of Information Security principles relevant to Service Desk and industry standard more »
looking for: - Experience in ServiceManagement or an end-user support role in a fast-paced industrial or manufacturing industry. - Practical knowledge of ITServiceManagement systems and processes and the associated frameworks (ITIL or Similar) - Experience in PowerShell/Automation Scripting, Apple IOS/Change & Request Management, Problem Managementmore »
Directory PowerShell M365/Teams/SharePoint/OneDrive Antivirus software Intune Endpoint Manager Cloud based technologies (Azure/AWS) Autopilot Cloud Based Telephony ITSM Tools Knowledge and experience in the following will be advantageous. Hyper V VPN, RDP Mobile devices – iPhone, iPad Google Suite Apple Business Management Multi-Tenant more »