301 to 325 of 492 Problem Management Jobs

Application Manager - Functions Technology

Location
Liverpool, England, United Kingdom
resilience and lifecycle of a portfolio of enterprise applications. Maintain clear application ownership, support models, documentation, dependencies and recovery arrangements. Lead major incident and problem management activity and drive action to prevent recurring issues. Own application risks, controls, audit actions and remediation plans. Ensure access, change, data … comfortable taking accountability for their ongoing operation rather than simply delivering projects. Experience should include: Enterprise application or SaaS service management. ITIL-based service-management practices. Major incident, problem and change management. Operational resilience and service improvement. Technology risk, controls and audit requirements. Supplier, vendor and commercial management. ...

Sr Cloud Infrastructure Consultant

Location
Glasgow, Scotland, United Kingdom
vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure the delivery … urgent tasks, configure and debug mid‐tier software, manage container‐based applications, and develop tools for SAS and third‐party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. ...

Infrastructure Operations Engineer- Core Services

Hiring Organisation
Computershare
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 70 K
meet with Company requirements.Ensuring hardware and software fault calls are placed, managed and resolved according to relevant maintenance contracts and in line with problem management processes.Building pro-active and constructive professional relationships with other teams and departments.Day to day support of Microsoft Server Platforms and MS Products (Windows … InfrastructureUnderstanding of Virtualization Hypervisors, AHV, ESXiOut of hours availability to support for maintenance and changes.Infrastructure Security - Knowledge of security controls, including encryption and access management, to safeguard infrastructure and ensure compliance.What will you bring to the role? You will have experience in a similar role delivering third-line support ...

Systems Administrator

Location
Biggin Hill, England, United Kingdom
Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport. Role Overview … providing training to other technology teams including full documentation and walkthroughs Make appropriate changes and additions to the IT Systems infrastructure within Change management processes and SOX controls Respond in a flexible and adaptive to supporting business requirements, when ad hoc requests are made Monitoring system performance to ensure ...

Senior Platform Manager (Server Infrastructure)

Location
Gloucester, England, United Kingdom
looking for a skilled and motivated Platform Team Lead (Server Infrastructure) to join our Infrastructure team. In this role, you will take management of the server infrastructure platforms and services that underpin our core server infrastructure, with responsibility for designing, building, automating, and operating resilient compute, storage, and backup … services and driving adoption of automation, observability, and platform reliability best practices. What you would be doing You will be responsible for the operational management, maintenance, and continual improvement of enterprise server infrastructure platforms, including hosting, virtualisation, compute, storage, and backup technologies. You will: Manage physical and virtual server ...

D365 Product Owner & Application Support

Location
Burton Latimer, England, United Kingdom
continue to build for the future. The Recipe (About the Role) As a Application Support and Dynamics 365 (D365) Product Update (PU) Management, you will take ownership of the product vision, roadmap, and backlog, ensuring maximum business value from the platform while providing advanced application help across the organisation. … operating model—driving process standardisation using native Dynamics 365 capabilities, enabling integrations and evaluations, and improving delivery speed and quality through modern product management and automation practices. Define and deliver the D365 roadmap, translating strategy into a prioritised, value-driven backlog Advocate standard functionality, driving process consistency and reducing ...

Infrastructure Operations Engineer- Core Services

Location
West of England, England, United Kingdom
meet with Company requirements. Ensuring hardware and software fault calls are placed, managed and resolved according to relevant maintenance contracts and in line with problem management processes. Building pro-active and constructive professional relationships with other teams and departments. Day to day support of Microsoft Server Platforms … Virtualization Hypervisors, AHV, ESXi Out of hours availability to support for maintenance and changes. Infrastructure Security - Knowledge of security controls, including encryption and access management, to safeguard infrastructure and ensure compliance. What will you bring to the role? You will have experience in a similar role delivering third-line ...

Cyber Security Engineer

Location
Greater London, England, United Kingdom
help design, implement and maintain the organisation's cyber security capabilities. You will have a broad remit across Microsoft security technologies, identity and access management, vulnerability management, incident response, SIEM/SOAR, threat hunting and cloud security, while also providing security advice to technology projects and supporting security … capabilities. Administer and monitor Microsoft 365 security technologies, including Intune, Entra ID, Defender, Purview, Exchange Online, SharePoint and Teams. Support identity and access management, vulnerability management and security monitoring. Investigate and respond to security incidents, including SIEM/SOAR investigations and advanced threat hunting. Support security reviews, audits ...

SAP PSCD Functional Consultant

Hiring Organisation
Computer Futures
Location
Worthing, West Sussex, United Kingdom
Employment Type
Contract
Contract Rate
£459/day
experienced SAP PSCD Functional Consultant to join a public sector programme delivering enhancements and project work relating to SAP Tax and Revenue Management (TRM) solutions. This is a challenging and varied role requiring strong functional expertise across SAP PSCD (FI-CA), excellent stakeholder management skills, and the ability … service environments. Conduct impact assessments and contribute to solution design and project planning activities. Ensure documentation is completed to appropriate standards and methodologies. Support problem management, incident resolution, and continuous improvement activities. Required Skills & Experience Strong hands-on experience with SAP Public Sector Collections and Disbursements (PSCD). ...

Operations Engineering Manager (m/f/d)

Location
Greater London, England, United Kingdom
operational reliability of the company’s GPU‐accelerated HPC infrastructure and lead a team of Operations Engineers. This role combines technical leadership with people management and Agile delivery ownership. The successful candidate will set the vision for operational excellence, manage and develop the internal team, and work closely with … part in implementing and maturing the company’s scaled Agile Framework across Operations Engineering, ensuring alignment, transparency, and continuous improvement. YOUR RESPONSIBILITIES Team Leadership & Management Lead, coach, and develop an internal team of Operations Engineers. Set clear goals, priorities, and expectations for the team. Manage workload and resource allocation ...

Cloud Network Engineer - Active UK Government Security Clearance Required

Location
Greater London, England, United Kingdom
network upgrades, migrations, optimisation, and continuous improvement Monitor network health and performance using observability and monitoring tooling Participate in root-cause analysis and problem management Maintain technical documentation, configuration records, and operational procedures Collaborate with engineering, service management, and customer teams Identify opportunities to improve automation, reliability … industry. With us our customers, like the UK’s Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What’s on offer? Work-life balance Flexible working with core hours of 10-4pm because we know ...

Senior Software Engineer- Product Reliability Engineering

Hiring Organisation
Visa
Location
Austin, Texas, United States
Employment Type
Permanent
Salary
USD Annual
risk, and improve the reliability and scalability of critical engineering workflows. Design and implement reusable frameworks for release scheduling, validation, rollback, reporting, and configuration management that support the software delivery lifecycle. Drive automation initiatives that improve engineering efficiency, standardization, and operational excellence across teams. Manage & Evolve Data Platforms Design … modernization efforts. Analyze and optimize database performance through index tuning, execution plan analysis, replication monitoring, and capacity management. Develop automation for database operations, configuration management, and schema deployments using tools such as Ansible, Liquibase, and CI/CD pipelines. Build proactive monitoring, observability, and reporting solutions that identify reliability ...

D365 Administrator

Location
Biggin Hill, England, United Kingdom
Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport. Main Duties and Responsibilities … ensure that the D365 system is smooth running and optimised. Subject matter expert in D365 Finance & Operations and support the team in operational management of the tool and infrastructure. Develop, build and manage integrations with the system. Create and maintain documents for IT systems and assist building ...

Head of IT Service and Operations

Hiring Organisation
Robert Half
Location
London, UK
Employment Type
Full-time
third-party technology providers. Set and manage SLAs, OLAs and KPIs, ensuring IT performance is aligned with business outcomes. Lead major incident and problem management governance, driving root-cause analysis and continuous improvement. Own the vendor management and multi-supplier governance framework. Take accountability … organisation is prepared for disruption. Lead, mentor and develop the IT Service & Operations team, including recruitment, performance and career development. Contribute to the Senior Management Group, helping shape the wider technology operating model and direction of the business. What we're looking forYou'll be a senior IT service ...

Service Desk Team Leader

Hiring Organisation
XACT PLACEMENTS LIMITED
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent
Salary
£55,000
designing and documenting cutting-edge infrastructure. What Youll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront … technology. Streamline Operations: Review, recommend, and implement processes to supercharge team efficiency and effectiveness. Problem-Solve Like a Pro: Provide expert advice to resolve operational issues, address complex queries, and deliver solutions that impress. Track & Report: Monitor SLAs, produce insightful reports, and highlight opportunities for improvement to management ...

Senior Security Engineer - 6 month FTC

Location
Greater London, England, United Kingdom
team), work effectively with IT; development and business teams and communicate technical risks and recommendations clearly. The role includes participation in incident, change and problem management, with some out-of-hours work required for planned change, maintenance or urgent security response. Education, Skills & Experience Must Have Extensive hands … knowledge. Proven ability to design, configure, implement and improve security technologies, controls, tooling and processes. Experience with SIEM technologies, security monitoring, incident response, vulnerability management, patch compliance, server security and endpoint security. Ability to work independently, take ownership of technical deliverables and collaborate effectively with IT, Development and wider ...

Senior Product Support Manager

Hiring Organisation
Raytheon
Location
Crawley, West Sussex, United Kingdom
Salary
£ 70 K
additional services, optimise existing solutions and deliver cost savings.Support the development, testing and continuous improvement of products and technologies.Assist with the staging, tracking and management of technical equipment and inventory.Provide technical support across the wider business and assist Telecom Management with regional enquiries.Share your expertise through internal training … AMQS or related aerospace messaging systems.Experience supporting pre-sales technical engagements, pricing proposals or RFP responses.A background in fault investigation, root-cause analysis, problem management or service-review processes.Knowledge of Cisco routers, switches and firewalls, together with equipment-staging and inventory-control practices.Experience delivering on-site technical support ...

Technical Product Manager – Financial Data

Hiring Organisation
Quant Capital
Location
London, United Kingdom
Salary
£ 45 K
Capital is urgently looking for a Technical Product Manager to join our high profile client. The Company is a global provider of Enterprise Data Management (EDM) and Market Data solutions dedicated exclusively to the financial services industry The candidate should be adept at problem solving through innovation, making … Deliver service improvement initiatives to standardize and harden a Managed Services business Includes the technical infrastructure, application and Service delivery Drive capacity and availability management initiatives Mentor and help the team to grow in DevOps, CloudOps & SRE principles • Support the sale of existing Managed Services • Support the delivery teams ...

Integration Lead Analyst

Hiring Organisation
Barts Health NHS Trust
Location
London, E1 4DG, United Kingdom
Salary
£66274.00 to £73496.00
Cerner)Millennium Electronic Health Record and various other systems, both within and outside Barts Health.The successful candidate will have a software development background, service management experience, experience designing and building interfaces using an integration engine within a healthcare environment, and experience managing or supervising junior staff. The role operates … Qualifications Essential A relevant first-degree, or equivalent qualification or experience plus relevant post graduate qualification or experience ITIL green badge equivalent in service management InterSystems training and qualifications or equivalent from other integration engine suppliers Desirable PRINCE2 foundation equivalent in project management Experience Essential Effective communication ...

Progress Database Administrator- OpenEdge DBA

Hiring Organisation
Intuition IT Solutions Ltd
Location
Birmingham, United Kingdom
Employment Type
Permanent
Salary
GBP 70,000 Annual
Support Progress/OpenEdge upgrades, patching, migrations, and environment refreshes. Collaborate with application, infrastructure, and development teams to resolve production issues. Participate in incident management, root-cause analysis, and preventive action planning. Automate routine DBA activities using Scripting and maintain operational runbooks. Ensure database security, access controls, maintenance … Linux and/or Windows environments. Knowledge of monitoring tools and Scripting using Bash, PowerShell, Python, or similar. Strong analytical, communication, documentation, and problem-solving skills. Experience working in an incident, change, and problem management environment. Preferred: Experience supporting large-scale or business-critical Progress/OpenEdge ...

Interim Senior Operations Analyst

Location
City of Edinburgh, Scotland, United Kingdom
core business services through industry leading toolsets and the ongoing development of these to ensure that service observability is maximised and continually improved. Inquisitive, problem-solving skills are required as the role involves the triage and reaction to anomalies within our technology to ensure applications, systems, infrastructure & services remain … involves engagement at all levels within TSB, both IT and business, as well as with the bank's IT suppliers so excellent communications & relationship management skills are key. The role includes responsibility of decision making within the IT Operations team, acting as lead support and directing a team ...

Senior Product Support Manager

Location
Crawley, England, United Kingdom
optimise existing solutions and deliver cost savings. Support the development, testing and continuous improvement of products and technologies. Assist with the staging, tracking and management of technical equipment and inventory. Provide technical support across the wider business and assist Telecom Management with regional enquiries. Share your expertise through … related aerospace messaging systems. Experience supporting pre-sales technical engagements, pricing proposals or RFP responses. A background in fault investigation, root‐cause analysis, problem management or service‐review processes. Knowledge of Cisco routers, switches and firewalls, together with equipment‐staging and inventory‐control practices. Experience delivering on-site ...

ERP Application Support Specialist

Location
South Hams, England, United Kingdom
data migration, system audits, and ensure data integrity across all ERP systems. Generate and distribute periodic system performance and support metrics reports. Incident and Problem Management: Track, manage, and resolve ERP-related incidents and problems in a timely manner. Use issue-tracking tools to log and report issues … translate them into ERP solutions. Coordinate with project managers and cross-functional teams to ensure timely delivery of project milestones. Assist in the change management process, including user adoption and training during new project rollouts. Strategic Contributions: Act as a key resource in driving strategic ERP initiatives aimed ...

Sr Cloud Technical Lead

Hiring Organisation
SAS Institute
Location
Glasgow, Lanarkshire, United Kingdom
Salary
£ 70 K
more.About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software.Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content.Exceptional customer ...

Sr Cloud Technical Lead

Hiring Organisation
SAS Institute
Location
London, UK
Employment Type
Full-time
About the jobAs a vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams … urgent tasks, configure and debug mid-tier software, manage container-based applications, and develop tools for SAS and third-party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. ...